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Pointr

Pointr

5.0 (2)
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Review

"Pointr makes my life easier and my business better!"

5.0

Holly A. - Co-FounderJanuary 30, 2023

STARTING PRICE

$12

per month
per user

Free Trial
Available

What is Pointr?

Why Pointr? Our mission is to boost Pet Business efficiency, promote happy customers, improve customer retention, and remove paper waste — one place for your store to manage customer and pet information in a fresh & intelligent way. NEW: PawPass is a unique Revenue Share membership model that increases customer loyalty and pays grooming shop owners for using the software. Pointr's Mobile Grooming Module is smart and easy to use. Pointr Finance helps with business start-up & expansion plans.

Do you work for Pointr?Manage this profile page
Calendar view, with details for each appointment.

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Pointr Reviews

Showing all 2 reviews
Overall
5.0
Ease of Use
5.0
Customer Service
5.0

Most Helpful Reviews for Pointr

Holly A.
Co-Founder
Retail, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 30, 2023

"Pointr makes my life easier and my business better!"

Overall: From my initial interaction with their team to using the software for over a year, I have been impressed. The added my customer database and I moved over all of my appointments quickly. After that, the support team has been very helpful in getting Pointr 'dialed in' for our grooming salon and dog daycare center.r

Pros: I love the pet & human dashboards and flags. The scheduling is easy & the reporting is very helpful. I also like that Pointr was built from within the pet industry, by folks that have experience all of the pain points that come from managing grooming salons.

Cons: Nothing really. I was a little worried because they are new ... but, everything has been professional and well done with the Pointr team.

Alternatives Considered: Gingr and MoeGo
Reasons for Choosing Pointr: Better support team to work with. Better software features. We plan to add a mobile grooming van and I liked that Pointr already has that built in.
Switched From: DaySmart Pet
Reasons for Switching to Pointr: DaySmart is old and very slow to make changes. Interacting with their support team took forever!
Ren D.
Owner
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 17, 2023

"Easy to use! Great software for my business"

Pros: The dashboards are great and I love that there are flag features to remind my staff. Reporting is fantastic and easy to use. I like that Pointr came from within the Pet Industry, so a lot of attention to details that I need are already included. My staff loves to use Pointr compared to what we were using previously.

Cons: I don't really have any cons to list. They are new, but everything has been professional and very responsive with the Pointr team.

Alternatives Considered: Gingr and MoeGo
Reasons for Choosing Pointr: Better features, ability to add mobile grooming. Plus, they have very responsive support team that is easy to work with.
Switched From: Gingr and MoeGo
Reasons for Switching to Pointr: We wanted a better support response time. It used to take forever to get a response with our old software.