# Pointr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pointr Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more.

Source: https://www.capterra.com/p/10003283/Pointr

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# 

 Pointr Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pointr

## What is Pointr?

Why Pointr? Our mission is to boost Pet Business efficiency, promote happy customers, improve customer retention, and remove paper waste — one place for your store to manage customer and pet information in a fresh & intelligent way. NEW: PawPass is a unique Revenue Share membership model that increases customer loyalty and pays grooming shop owners for using the software. Pointr's Mobile Grooming Module is smart and easy to use. Pointr Finance helps with business start-up & expansion plans.

## What is Pointr used for?

[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Pointr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pointr.io/&name=Pointr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pointr

5.0 (2)

VS.

[5.0 (61)](https://www.capterra.com/p/150536/Pet-Manager/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$45

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (61)

Value For Money

5.0 (2)

Value For Money

4.8 (59)

Customer Service

5.0 (2)

Customer Service

4.9 (61)

## Pointr alternatives

[4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

[4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

[4.7 (13)](https://www.capterra.com/p/10020167/Goose/reviews/)

Starting price

$150.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Client Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Client Portal

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Confirmations/Reminders

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Pointr 64 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$12.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RD

Ren D.

Owner

Retail

### "Easy to use! Great software for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2023

Pros

The dashboards are great and I love that there are flag features to remind my staff. Reporting is fantastic and easy to use. I like that Pointr came from within the Pet Industry, so a lot of attention to details that I need are already included. My staff loves to use Pointr compared to what we were using previously.

Cons

I don't really have any cons to list. They are new, but everything has been professional and very responsive with the Pointr team.

Switched from

[Gingr](https://www.capterra.com/p/136469/Gingr/)

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

We wanted a better support response time. It used to take forever to get a response with our old software.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reasons for choosing Pointr

Better features, ability to add mobile grooming. Plus, they have very responsive support team that is easy to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Holly A.

Co-Founder

Retail

### "Pointr makes my life easier and my business better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2023

From my initial interaction with their team to using the software for over a year, I have been impressed. The added my customer database and I moved over all of my appointments quickly. After that, the support team has been very helpful in getting Pointr 'dialed in' for our grooming salon and dog daycare center.r

Pros

I love the pet & human dashboards and flags. The scheduling is easy & the reporting is very helpful. I also like that Pointr was built from within the pet industry, by folks that have experience all of the pain points that come from managing grooming salons.

Cons

Nothing really. I was a little worried because they are new ... but, everything has been professional and well done with the Pointr team.

Switched from

[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)

DaySmart is old and very slow to make changes. Interacting with their support team took forever!

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reasons for choosing Pointr

Better support team to work with. Better software features. We plan to add a mobile grooming van and I liked that Pointr already has that built in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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