--- title: "Pointr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pointr Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/10003283/Pointr/" page_type: "product" language: "en" --- # Pointr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pointr ## What is Pointr? Why Pointr? Our mission is to boost Pet Business efficiency, promote happy customers, improve customer retention, and remove paper waste — one place for your store to manage customer and pet information in a fresh & intelligent way. NEW: PawPass is a unique Revenue Share membership model that increases customer loyalty and pays grooming shop owners for using the software. Pointr's Mobile Grooming Module is smart and easy to use. Pointr Finance helps with business start-up & expansion plans. ## What is Pointr used for? [Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pointr?[Manage this product listing](https://www.g2.com/products/pointr-maps/claim_requests/new?auto=true) ## Pointr Overview Updated September 2026 AI summary Pointr offers appointment management, online booking, and calendar tools tailored for small and midsize businesses in the pet grooming and kennel sectors. Supporting client management, billing, inventory, point of sale, and real-time reporting, it covers both core workflows and advanced needs such as mobile grooming, multi-location support, loyalty programs, and vaccine management, with deployment across web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pointr 5.0 (2) VS. [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting Price $12 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (293) Value For Money 5.0 (2) Value For Money 4.1 (284) Customer Service 5.0 (2) Customer Service 4.3 (277) ## Pointr alternatives [4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Pointr Overview ### What company size and specific industries is Pointr built for? Pointr is designed for individual operators and scales to multi-location regional chains, making it suitable for small businesses through larger multi-site organizations. The vendor description does not name specific industries, so the clearest target audience is any business that needs a solution for one location or many locations. Features and Usability ### What are the key features of Pointr? Pointr offers appointment scheduling, online booking, calendar management, and recurring appointments for booking workflows. It also includes client management, customer history, and customer portal tools, plus billing and invoicing, payment processing, point of sale, inventory management, reporting and analytics, SMS reminders, and third-party integrations. Getting Started and Support ### What training and onboarding options does Pointr offer? Pointr provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for teams getting started. Getting Started and Support ### What customer support options does Pointr offer? Pointr provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users written help for common questions and troubleshooting, with the available information limited to the listed support options and no reviewer feedback on response speed or helpfulness. ## Features AI summary Based on 473 Kennel reviews Capterra data shows that buyers of pet grooming software rank the following features as their top priorities: - **Appointment Management** (**67%** of reviewers rated this feature as critical) - **Appointment Scheduling** (**71%**) - **Confirmations/Reminders** (**64%**) Pointr supports all three of the features reviewers value most: **Appointment Management**, **Appointment Scheduling**, and **Confirmations/Reminders**. Together, these capabilities help pet grooming businesses organize bookings, keep calendars accurate, and reduce missed appointments, allowing teams to manage daily operations more efficiently and deliver a more consistent customer experience. Appointment Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Pointr 65 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Pet Records: Provides basic CRM functionality by creating records for each pet and owner with relevant biographical, medical, and payment information. Also tracks grooming history and staff notes. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $12.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RD Ren D. Owner Retail ### "Easy to use! Great software for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 Pros The dashboards are great and I love that there are flag features to remind my staff. Reporting is fantastic and easy to use. I like that Pointr came from within the Pet Industry, so a lot of attention to details that I need are already included. My staff loves to use Pointr compared to what we were using previously. Cons I don't really have any cons to list. They are new, but everything has been professional and very responsive with the Pointr team. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) We wanted a better support response time. It used to take forever to get a response with our old software. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reasons for choosing Pointr Better features, ability to add mobile grooming. Plus, they have very responsive support team that is easy to work with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HA Holly A. Co-Founder Retail ### "Pointr makes my life easier and my business better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 From my initial interaction with their team to using the software for over a year, I have been impressed. The added my customer database and I moved over all of my appointments quickly. After that, the support team has been very helpful in getting Pointr 'dialed in' for our grooming salon and dog daycare center.r Pros I love the pet & human dashboards and flags. The scheduling is easy & the reporting is very helpful. I also like that Pointr was built from within the pet industry, by folks that have experience all of the pain points that come from managing grooming salons. Cons Nothing really. I was a little worried because they are new ... but, everything has been professional and well done with the Pointr team. Switched from [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) DaySmart is old and very slow to make changes. Interacting with their support team took forever! Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reasons for choosing Pointr Better support team to work with. Better software features. We plan to add a mobile grooming van and I liked that Pointr already has that built in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.