# DATOMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DATOMS the right IoT solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10003291/DATOMS/reviews --- DATOMS 4.7 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DATOMS Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AF Adesola F. Director, Creative Technologist & Solutions Architect Design Used the software for: 6-12 months ### "A sure backbone for IOT" April 24, 2023 5.0 \- We are helping our clients reduce cost and waste in their operations as well as theft.- Datoms is a new and solid stream of income for us Pros Datoms is a perfect for our organization.The features that stand out the most to us are- Asset Tracking- Predictive Maintenance- Multiple use cases from the same platform (DG monitoring, smart meters, water and air monitoring). You can also monitor and track vending machines and more.- Triggers, Alerts and Notifications Management- Access Level / Permissions for Teams Cons Everything fits well with all our requirements at the moment, but like all things made in the world, there is always room for further improvements. Alternatives considered [Wialon](https://www.capterra.com/p/126594/Wialon/) Reason for choosing DATOMS Simplicity, Scalability and Great Customer Support Review Source Response from Phoenix Robotix April 25, 2023 Thank you Adesola. We will keep improvising our solutions to meet our customer expectations. AM Aditya M. Senior Team Member Industrial Automation Used the software for: 1-2 years ### "Datoms -Trade GPS device 9412" May 9, 2023 5.0 Implementation of devices is quite handy and easy to play around its software platform, Pros Real time monitoring , location tracking and support for issue rectification . Cons Delivery time of devices , network issue , also delay in receiving of data packets . Review Source Response from Phoenix Robotix May 10, 2023 Thanks Aditya for your feedback, we will work on improvising on the problems you have mentioned. KP Kalpesh P. Senior Executive Research Used the software for: 1-2 years ### "Datoms IoT Solution" June 2, 2023 4.0 Pros Easy for integration and configuration. Cons Things management could be more flexible Review Source Response from Phoenix Robotix June 16, 2023 Thanks for the Review. JS Jeetendra S. Program Manager Industrial Automation Used the software for: 1-2 years ### "Datoms IoT platform" May 9, 2023 5.0 It is a very easy experience as the product is highly capable to manage and Install and getting the desired results to further out the asset maintenance planning. Pros The ease of installation, Real Plug and Play module, and UX UI of the dashboard. Cons Whatever is present in the current developed system everything is working smoothly, now only if we could start building the real-time predictive maintenance scenario for asset health it will add more stars to the overall performance of the system. Review Source Response from Phoenix Robotix May 10, 2023 Thanks you Jeetendra, watch out for our upcoming releases for the new features. TM Tapas M. Sr. System Administrator Information Technology and Services Used the software for: 1-2 years ### "Very good product" August 18, 2023 4.0 Very good product Pros Every parameter results in this software is showing perfect Cons Plz focus on Fuel top up and fuel consumption report Review Source Response from Phoenix Robotix August 22, 2023 Thank you Mr. Tapas. We will work on your feedback and improvise it soon. AB Abhishek B. Executive Telecommunications Used the software for: Less than 6 months ### "Excellent" April 14, 2023 5.0 I want to add my reviews of Datoms website page, that it is user-friendly, visually appealing, and has relevant and valuable content website's design is attractive, professional, and reflect the brand's identity. It is easy on the eyes, with well-organized layouts, fonts, and colors that complement each other. Pros User-friendly, visually appealing, and has relevant and valuable content website's design is attractive, professional, and reflect the brand's identity. It is easy on the eyes, with well-organized layouts, fonts, and colors that complement each other. Cons Make provision that Data will be transfer in Microsoft Excel sheet Review Source Response from Phoenix Robotix April 18, 2023 Thank you Mr. Abhishek for your valuable inputs. Our features are getting upgraded every month. SY ShravanKumar Y. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Datoms platform review " June 14, 2023 5.0 Very good Pros Ease of access and scalability to adapt to new requirement. Cons So farr all good. Long term observation Review Source Response from Phoenix Robotix June 16, 2023 Thank you for your review. RS Rohit S. Senior Manager Hospitality Used the software for: 6-12 months ### "Efficient, easy to use monitoring system" July 31, 2023 4.0 Pros Flexibility to work with any kind of DG & system. Cons Onsite Installations & network could be better. Review Source Response from Phoenix Robotix August 3, 2023 Thanks Rohit for the review. We will improvise keep improvising our product and services. AK Akansha K. Manager Information Technology and Services Used the software for: Less than 6 months ### "Very Good" March 20, 2023 4.0 Pros Real time report and customise report generation Cons user interface needs more improvement and become more interative Review Source Response from Phoenix Robotix March 21, 2023 Thanks Akansha for your review. We have taken your feedback to make our interfaces more interactive and intuitive. ISC Ishpreet Singh C. Junior Director Hospitality Used the software for: Less than 6 months ### "Good product" August 8, 2023 5.0 Pros Good product, Amazing Feature. Customer oriented service team. Cons I have been using since a month only.No cons as of now. Review Source Response from Phoenix Robotix August 9, 2023 Thank you Mr. Ishpreet. We will keep providing best of our services to you. SK Subbaraj K. Head- Electrical & Control Systems Engg Machinery Used the software for: 6-12 months ### "IOT enabler" January 20, 2023 5.0 Good Pros Fully customizable reports and dashboard Cons User interface can be little more easy to use Review Source Response from Phoenix Robotix January 24, 2023 Thanks Subbaraj for your feedback. We will try to improvise the UI/UX in the upcoming product updates. sN siddharth N. Sales Head Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Recommended for diesel generator monitoring" May 18, 2023 5.0 Highly recommended Pros Taps into most controllers & lets us see the data Cons The software platform leaves more to be desired in terms of UX Review Source Response from Phoenix Robotix May 19, 2023 Thanks Siddharth for your review. SK Sujeeth K. CEO Marketing and Advertising Used the software for: 1-2 years ### "DATOMS : Product review " January 28, 2023 5.0 No worries about my asset . It will be on my finger tip always Pros Helpful to my customers .. we save lots of money . Very economical Cons It’s a great product . Very good as of now . Review Source Response from Phoenix Robotix February 6, 2023 Thanks Sujeeth. GB Gopalakrishna B. Consultant Environmental Services Used the software for: 2+ years ### "Flood tracking" January 25, 2023 5.0 Flood forecasting, early warning. Pros Real time data, situation awareness, iot devices Cons Large database capacity is not needed by us. Review Source Response from Phoenix Robotix February 3, 2023 Thanks Mr. Gopalakrishna for your feedback. AG Arunkumar G. Project Team Leader Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Experiance with DATOMS" August 7, 2023 5.0 Overall a great experience with DATOMS Pros The Customer Support team provide a excellent support during installation. The product is working fine. Cons Nothing much,need to upgrade product stickering product outlook Review Source Response from Phoenix Robotix August 8, 2023 Thanks Mr. Arun for your feedback, Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.