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DATOMS

Reviews of DATOMS

4.7 (15)
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Showing 15 of 15 reviews

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Adesola F.
Director, Creative Technologist & Solutions Architect
Design, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 24, 2023

"A sure backbone for IOT"

Overall: - We are helping our clients reduce cost and waste in their operations as well as theft.- Datoms is a new and solid stream of income for us

Pros: Datoms is a perfect for our organization.The features that stand out the most to us are- Asset Tracking- Predictive Maintenance- Multiple use cases from the same platform (DG monitoring, smart meters, water and air monitoring). You can also monitor and track vending machines and more.- Triggers, Alerts and Notifications Management- Access Level / Permissions for Teams

Cons: Everything fits well with all our requirements at the moment, but like all things made in the world, there is always room for further improvements.

Alternatives Considered: Wialon
Reasons for Choosing DATOMS: Simplicity, Scalability and Great Customer Support

Vendor Response

By Phoenix Robotix on April 25, 2023
Thank you Adesola. We will keep improvising our solutions to meet our customer expectations.
Jeetendra S.
Program Manager
Industrial Automation, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 9, 2023

"Datoms IoT platform"

Overall: It is a very easy experience as the product is highly capable to manage and Install and getting the desired results to further out the asset maintenance planning.

Pros: The ease of installation, Real Plug and Play module, and UX UI of the dashboard.

Cons: Whatever is present in the current developed system everything is working smoothly, now only if we could start building the real-time predictive maintenance scenario for asset health it will add more stars to the overall performance of the system.

Vendor Response

By Phoenix Robotix on May 10, 2023
Thanks you Jeetendra, watch out for our upcoming releases for the new features.
ShravanKumar Y.
Manager
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 14, 2023

"Datoms platform review "

Overall: Very good

Pros: Ease of access and scalability to adapt to new requirement.

Cons: So farr all good. Long term observation

Vendor Response

By Phoenix Robotix on June 16, 2023
Thank you for your review.
Aditya M.
Senior Team Member
Industrial Automation, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 9, 2023

"Datoms -Trade GPS device 9412"

Overall: Implementation of devices is quite handy and easy to play around its software platform,

Pros: Real time monitoring , location tracking and support for issue rectification .

Cons: Delivery time of devices , network issue , also delay in receiving of data packets .

Vendor Response

By Phoenix Robotix on May 10, 2023
Thanks Aditya for your feedback, we will work on improvising on the problems you have mentioned.
Tapas M.
Sr. System Administrator
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 18, 2023

"Very good product"

Overall: Very good product

Pros: Every parameter results in this software is showing perfect

Cons: Plz focus on Fuel top up and fuel consumption report

Reasons for Switching to DATOMS: Low performance

Vendor Response

By Phoenix Robotix on August 22, 2023
Thank you Mr. Tapas. We will work on your feedback and improvise it soon.
Abhishek B.
Executive
Telecommunications, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 14, 2023

"Excellent"

Overall: I want to add my reviews of Datoms website page, that it is user-friendly, visually appealing, and has relevant and valuable content website's design is attractive, professional, and reflect the brand's identity. It is easy on the eyes, with well-organized layouts, fonts, and colors that complement each other.

Pros: User-friendly, visually appealing, and has relevant and valuable content website's design is attractive, professional, and reflect the brand's identity. It is easy on the eyes, with well-organized layouts, fonts, and colors that complement each other.

Cons: Make provision that Data will be transfer in Microsoft Excel sheet

Vendor Response

By Phoenix Robotix on April 18, 2023
Thank you Mr. Abhishek for your valuable inputs. Our features are getting upgraded every month.
Rohit S.
Senior Manager
Hospitality, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 31, 2023

"Efficient, easy to use monitoring system"

Pros: Flexibility to work with any kind of DG & system.

Cons: Onsite Installations & network could be better.

Vendor Response

By Phoenix Robotix on August 3, 2023
Thanks Rohit for the review. We will improvise keep improvising our product and services.
Subbaraj K.
Head- Electrical & Control Systems Engg
Machinery, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 20, 2023

"IOT enabler"

Overall: Good

Pros: Fully customizable reports and dashboard

Cons: User interface can be little more easy to use

Vendor Response

By Phoenix Robotix on January 24, 2023
Thanks Subbaraj for your feedback. We will try to improvise the UI/UX in the upcoming product updates.
Kalpesh P.
Senior Executive
Research, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 2, 2023

"Datoms IoT Solution"

Pros: Easy for integration and configuration.

Cons: Things management could be more flexible

Vendor Response

By Phoenix Robotix on June 16, 2023
Thanks for the Review.
Ishpreet Singh C.
Junior Director
Hospitality, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2023

"Good product"

Pros: Good product, Amazing Feature. Customer oriented service team.

Cons: I have been using since a month only.No cons as of now.

Vendor Response

By Phoenix Robotix on August 9, 2023
Thank you Mr. Ishpreet. We will keep providing best of our services to you.
Akansha K.
Manager
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 20, 2023

"Very Good"

Pros: Real time report and customise report generation

Cons: user interface needs more improvement and become more interative

Vendor Response

By Phoenix Robotix on March 21, 2023
Thanks Akansha for your review. We have taken your feedback to make our interfaces more interactive and intuitive.
Sujeeth K.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 28, 2023

"DATOMS : Product review "

Overall: No worries about my asset . It will be on my finger tip always

Pros: Helpful to my customers .. we save lots of money . Very economical

Cons: It’s a great product . Very good as of now .

Vendor Response

By Phoenix Robotix on February 6, 2023
Thanks Sujeeth.
siddharth N.
Sales Head
Mechanical or Industrial Engineering, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 18, 2023

"Recommended for diesel generator monitoring"

Overall: Highly recommended

Pros: Taps into most controllers & lets us see the data

Cons: The software platform leaves more to be desired in terms of UX

Vendor Response

By Phoenix Robotix on May 19, 2023
Thanks Siddharth for your review.
Gopalakrishna B.
Consultant
Environmental Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 25, 2023

"Flood tracking"

Overall: Flood forecasting, early warning.

Pros: Real time data, situation awareness, iot devices

Cons: Large database capacity is not needed by us.

Vendor Response

By Phoenix Robotix on February 3, 2023
Thanks Mr. Gopalakrishna for your feedback.
Arunkumar G.
Project Team Leader
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 7, 2023

"Experiance with DATOMS"

Overall: Overall a great experience with DATOMS

Pros: The Customer Support team provide a excellent support during installation. The product is working fine.

Cons: Nothing much,need to upgrade product stickering product outlook

Vendor Response

By Phoenix Robotix on August 8, 2023
Thanks Mr. Arun for your feedback,