# VIA Sales Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VIA Sales Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10003299/VIA-Sales

---

# 

 VIA Sales Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VIA Sales

## What is VIA Sales?

Discover the ultimate long-term care CRM solution designed to streamline operations and enhance your selling process. Our best-in-class long-term care CRM offers automated activity logging, real-time data analytics, and is built to keep your sales team focused and productive. Experience seamless efficiency and improved outcomes with our advanced long-term care CRM.

## What is VIA Sales used for?

[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VIA Sales?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://via.serviam.org&name=VIA Sales)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VIA Sales

5.0 (1)

VS.

[4.7 (152)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

$500

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (12)

Value For Money

5.0 (1)

Value For Money

4.5 (11)

Customer Service

5.0 (1)

Customer Service

4.9 (12)

## VIA Sales alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Task Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

VIA Sales 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Software designed for the healthcare industry

Specifically for long term care providers

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$500.00

Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TT

Terry T.

Sr. Dir. Operational Integration

Hospital & Health Care

### "Viva VIA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2023

Via is a wonderful product, and the VIA team are all very collaborative. The willingness to get things right and quickly is greatly appreciated.

Pros

We are bringing communities from different operators together into our organization. The ease of transition and the support from VIA has made this pleasant. Our team is able to communicate their concerns and issues and get responses/assistance quickly.

Cons

There are times when issues occur that are not common to others and the VIA team has to take time to work through the issues. These times are not lengthy and the VIA team keeps our team informed of all progress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)