---
title: "dls | change control Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about dls | change control Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/10003304/Change-Management/"
page_type: "product"
language: "en"
---

# 

 dls | change control Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

dls | change control

## What is dls | change control?

Use our digital processes to efficiently manage your production-related quality management procedures, including change control (CC). Our integrated solutions enable you to handle the previous paper-based process completely digitally, from initiation to final approval. Once a set deadline has passed, the system automatically passes the digital form to the next instance. Otherwise, our reminder and escalation management ensures that no deadlines are missed. In addition, job routing also includes comprehensive absence management to ensure a continuous process. These functionalities not only promote the efficiency of your quality management, but also increase transparency and compliance within your organisation.

## What is dls | change control used for?

[Change Management](https://www.capterra.com/change-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for dls | change control?[Manage this product listing](https://www.g2.com/products/dls-change-control/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### dls | change control

4.7 (3)

VS.

[4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.6 (785)

Value For Money

3.7 (3)

Value For Money

4.4 (706)

Customer Service

4.7 (3)

Customer Service

4.5 (738)

## dls | change control alternatives

[4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (246)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Dot Compliance](https://www.capterra.com/p/192574/Dot-Compliance/)

[4.4 (94)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/192574/Dot-Compliance/)

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[4.5 (778)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227102/JIRA-Service-Management/)

## FAQs about dls | change control

Overview

### What company size and specific industries is dls | change control built for?

dls | change control is designed for manufacturing, production, and quality management organizations that need GxP-compliant change control. It fits companies in regulated industrial settings and is suited to teams building a broader electronic quality management system, including enterprises and mid-market businesses in those sectors.

Features and Usability

### What are the key features of dls | change control?

dls | change control offers change management, change planning, change tracking, and workflow management for controlled updates. It also includes approval workflow, audit trail, version control, revision history, and version rollback, plus compliance management, CAPA, document management, digital signature, role-based permissions, reporting, and alerts/notifications.

Integrations

### Which third-party tools and platforms does dls | change control integrate with?

dls | change control integrates with nine cataloged platforms, including Microsoft Dynamics 365 Business Central, Dynamics 365 Sales, SAP BW/4HANA, SAP HANA Cloud, SAP S/4HANA Cloud, Sage 100, Sage 500, and d.velop documents. It also lists Microsoft Dynamics 365 Business Central tegossuite for organizations using specialized Business Central workflows.

Getting Started and Support

### What training and onboarding options does dls | change control offer?

dls | change control provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars offer scheduled instruction, and documentation gives written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does dls | change control offer?

dls | change control provides email/help desk support, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations with these channels.

## Features

AI summary

Based on 206 Quality Management reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating change management software:

-   **Incident Management** (**69%** of reviewers rated this feature as critical)
-   **Collaboration Tools** (**66%**)
-   **Support Ticket Management** (**64%**)

dls | change control includes other capabilities that Capterra reviewers also consider important, such as **Audit Trail** (**59%**), **Compliance Management** (**50%**), and **Document Management** (**45%**). Together, these features help businesses maintain clear records of changes, support regulatory requirements, and keep important documentation organized, giving teams better visibility and control over change processes.

Audit Trail

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Approval Workflow

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

Single Sign On

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Task Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

dls | change control 76 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow.
- Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation
- Commenting/Notes: Leave comments and notes on documents for others to view
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Lifecycle Management: Series of processes that a document goes through from creation to archiving
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- File Conversion: Convert files to a different format
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- ISO Compliance: Guidelines set by the International Organization for Standardization
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Issue Tracking: Record and follow the progress of every issue
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Prioritization: Arrange tasks based on the level of priority or urgency
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Training Management: Track employee/learner's progression through training programs
- Version Comparison: The process of cross-checking new versions with previous copies to identify changes
- Version Control: Track revisions and updates made to files and navigate between different versions
- Version Rollback: The process of reverting to a previous version or state
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

3.7 (3)

### Starting price

Free trial available

Value for money

3.7 (3)

3.7

Based on 3 reviews

## Integrations

[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[

d.velop documents](https://www.capterra.com/p/196331/d-velop-document/)[

Sage 500](https://www.capterra.com/p/227242/Sage-500/)[

SAP BW/4HANA](https://www.capterra.com/p/10006860/SAP-BW-4HANA/)[

Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SE

Stefan E.

Leiter der IT

Pharmaceuticals

### "Erfolgreich Änderungen Dokumentieren"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 6, 2025

Zu beginn wurde das System von den User ungern genutzt, da es vorher immer aufwendig war einen CC zu erstellen. Nach einer gewissen Einarbeitungszeit mit dem System werden nun täglich CCs erstellt.

Pros

Transparenz, man kann jeder Zeit sehen wo und in welchem Staus der Change sich befindet.

Cons

Die Elektronische Unterschrift zu setzten dauert sehr lange.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HL

Helge L.

Head of IT-Application

Pharmaceuticals

### "dls | change control - Digitalisierung als Erleichterung für die Qualitätssicherung"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 13, 2024

Nach der erst Konfiguration des dls | change control, läuft der Workflow stabil und Unterstützt die Qualitätssicherung bei ihren täglichen Aufgaben. Vor der Digitalisierung wurde mit Papierdokumenten gearbeitet, diese können verlegt werden und besonders die Suche nach dem aktuellen Bearbeiter war immer schwierig.

Pros

Der Change-Control Workflow erleichtert das Nachhalten der CCs bei uns ungemein. Es ist zu jedem Zeitpunkt klar, wo sich der CC befindet. Besonders die abhängigen Maßnahmen, gefallen uns sehr gut.

Cons

Wie im gesamten dls Produkt ist die Administration etwas sperrig, das wird aber am Ende durch die gute Usability für User User aufgewogen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Bjorn B.

Leitung Qualitätssicherung

Pharmaceuticals

### "Wir wissen was zu tun ist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2024

Der Change Control Prozess ist in allen pharm. Unternehmensbereichen etabliert und gewährleistet die Workflow-Steuerung und die Fristenüberwachung. Der Gesamtüberblick für die Qualitätssicherung.

Pros

Ein gelungenes Produkt zur Änderungssteuerung im pharmazeutischen Umfeld. Klare Strukturen, vordefinierte Workflows, Einbindung von Anlagen und Aktenstrukturen.

Cons

Performance im Client in der Bearbeitungsphase

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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