# Smice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smice Software - reviews, pricing plans, popular comparisons to other Audit products and more.

Source: https://www.capterra.com/p/10003390/Smice

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# 

 Smice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smice

## What is Smice?

The Smice mobile app allows employees, and in particular network managers and coordinators, to easily carry out internal audits, coaching or competitive analysis. The Smice platform allows users to consult the results in the form of customizable dashboards. The Smice mobile app is specifically developed for the hospitality and retail industry to coach its teams on sales, to do competitive intelligence, for all types of internal audits (CSR, hygiene, safety, merchandising, works...) and feedback.

## What is Smice used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Audit](https://www.capterra.com/audit-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

€39

Other, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smice

4.5 (51)

VS.

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

€39

Other, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (51)

Ease Of Use

4.6 (249)

Value For Money

4.4 (27)

Value For Money

4.5 (199)

Customer Service

4.4 (39)

Customer Service

4.6 (192)

## Smice alternatives

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[4.8 (116)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

[4.7 (80)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (65)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.5 (26)

30.77% of 26 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Audit Trail

4.4 (17)

17.65% of 17 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Customizable Forms

4.6 (16)

25.00% of 16 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Audit Management

4.5 (15)

33.33% of 15 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Task Management

4.3 (15)

40.00% of 15 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Incident Management

4.3 (14)

28.57% of 14 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Smice 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Connect to big data sources

Graphical representation of data

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Store, manage and track all forms in a centralized location

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Identify and respond to unexpected problems or failures (ie. "negative events")

Tracking the status of previously identified performance measurements

Share dashboard screen within private user groups

Publish dashboard publicly on various platforms

Ensure that quality requirements and standards are met across production processes

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Systematic evaluation of the security of a company's overall security system and situation

Display aggregated data points on one page for a bird's eye view assessment

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.5 (51)

4.5

Based on 51 reviews

## Pricing

Value for money

4.4 (27)

Free Trial

Subscription by number of point of sale

€39.00

Other,Per Month

Subscription by number of users

€79.00

Other,Per Month

Value for money

4.4 (27)

4.4

Based on 27 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (39)

4.4

Based on 39 reviews

## User reviews

Overall rating

4.5

Based on 51 reviews

Filter by rating

5(28)

4(19)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

BJ

Brijesh J.

IT Coordinator

Hospitality

### "A great help to secure proper audits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 15, 2023

To be honest, my overall experience with smice has been highly positive.

Pros

We initiated a practice of requesting our partners to utilize Smice regularly for auditing their facilities and reporting the results. Right from day one, Smice demonstrated itself as an incredibly valuable tool.

Cons

While Smice offers numerous advantages, there is one drawback to consider: It takes a while to open

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VN

vanessa n.

responsable expérience client

Automotive

### "ludique et efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 4, 2023

Pros

la facilité d'utilisation, très pratique

Cons

ras rien à signaler dans mes premières utilisations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Vanessa pour cette évaluation de Smice !

MM

Mylene M.

Manager

Telecommunications

### "Facile d’utilisation et intuitif"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 23, 2023

En tant qu’utilisateur, très satisfaite de l’outil. En tant que boutique auditée, j’ai pu rencontré des anomalies avec certains smiceurs, mais le dialogue est facile et l’info a été remontée et prise en compte rapidement. Très bonne réactivité des services.

Pros

C’est un outil simple d’utilisation, les rapports sont clairs, en tant qu’évaluateurs, cela ne nécessite pas de longue formation. En tant qu’audité, le rapport est facile d’accès et lisible.

Cons

Certains smiceurs envoyés pour nous auditer n’avaient clairement pas le profil, mais l’info a été remontée et prise en compte. Top

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Mylène pour votre évaluation. Nous sommes ravis d'avoir pu répondre à vos attentes et que nos outils correspondent à vos besoins.

JG

Julie G.

Manager

Retail

### "simplicité et efficacité"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2023

J'y gagne en productivité, rapidité de mise en place de plans d'actions individuel et collectif.

Pros

Ce que j'apprécie le plus c'est la facilité d'utilisation. Depuis que les scénarios ont été revu il est très simple pour nous manager de pouvoir evaluer nos collaborateurs trouver avec eux des plans d'actions. Nous l'utilisons aussi pour réaliser des check list de nos magasins, facile ludique. Lorsque nous recevons nos compte rendues de visites mystere cela nous permet de mettre des plans d'actions.

Cons

Lors du démarrage avec Smice en corrélation avec F distribution, cela n'était pas cadré avec notre poste de travail. La refonte du logiciel pour notre applicationa été benefique.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Julie pour ce retour d'expérience. Nous sommes ravis que Smice vous fasse gagner en productivité !

AL

Aidee l.

Bar Manager

Hospitality

### "Quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2023

Pros

Is an easy to use platform, and is a good guide to maintain the quality of our service while keeping the standards.

Cons

They could integrate the Spanish language, it usually takes a while to open the application, and maybe work as a kind of calendar to check what is needed to achieve 100%.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Thank you Aidee for your feedback. All languages can be integrated if requested. Thank you for your suggestion regarding the calendar and 100% achievement, very interesting !

CP

Christophe P.

Manager

Telecommunications

### "Coaching"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 7, 2023

Pros

Je trouve l'outil assez ergonomique, simple et rapide

Cons

Parfois des lenteurs pour ouvrir un coaching

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Christophe pour votre retour !

UC

Utcheegadoo C.

Falily manager

Leisure, Travel & Tourism

### "Easy use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 7, 2023

First time user easy use

Pros

Easy way to check the good process of the service

Cons

Sometime need to look for documentation which is incomplete

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2023

Thank you for you review. We would be happy to help with the documentation that is missing do not hesitate to ask your questions in the chatbot or call our support team.

CC

Chloe C.

Managing Director

Professional Training & Coaching

### "La vie en Smice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2023

Utilisation et gestion de la data à une échelle internationale Partage en temps réel des résultats avec nos clients

Pros

Facilité de téléchargement, de prise en main et d’utilisation de l’application

Cons

L’UX de la plate-forme pourrait être améliorée ainsi que certains exports.

Reasons for choosing Smice

Facilité d’implémentation et logiciel créé à la base pour les équipes Smice.Savoir-faire métier et réactivité

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Chloé pour ce retour. Toute l'équipe Smice travaille quotidiennement à optimiser l'expérience des utilisateurs sur ses outils ! Plein de nouveautés à venir.

MH

muhamad h.

manager

Hospitality

### "loading"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 7, 2023

good

Pros

convenience for auditing purpose. easy to justify to auditor action taken

Cons

loading sometime slow depending the number of questionaire

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Thank you Muhamad for your review !

FD

Fiona D.

Manager

Internet

### "Super "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2023

Pros

Tres facile d'utilisation car fortement intuitifs

Cons

Pas assez de modifications possibles afin de personnaliser

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2023

Merci Fiona pour votre retour ! Notre objectif est en effet que nos outils soient faciles à utiliser. Nous travaillons activement à vous donner toujours plus d'autonomie.

[View all Reviews](https://www.capterra.com/p/10003390/Smice/reviews/)

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