--- title: "AllianceHCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AllianceHCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/10003399/AllianceHCM/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # AllianceHCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AllianceHCM ## What is AllianceHCM? Effortlessly manage your workforce’s payroll, HR, benefits, onboarding, offboarding, taxes, and everything in between with a single software solution informed by user suggestions and driven by relationships. AllianceHCM is one of the largest privately-held HCM software providers, with a deep history of serving companies across the US. It features a single employee database so customers can manage employee data in real-time across any active service, from hiring to retiring. ## What is AllianceHCM used for? [Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AllianceHCM?[Manage this product listing](https://www.g2.com/products/alliancehcm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AllianceHCM 4.6 (27) VS. [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $99 Usage Based Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.3 (1,982) Value For Money 4.6 (25) Value For Money 4.2 (1,635) Customer Service 4.5 (27) Customer Service 4.1 (1,710) ## AllianceHCM alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10003399/AllianceHCM/alternatives/) ## FAQs about AllianceHCM Overview ### Which roles and teams benefit most from AllianceHCM? AllianceHCM is most used by human resources and payroll teams, including HR administrators, generalists, managers, directors, payroll coordinators, and benefits leaders. They manage employee records, hiring, benefits, timekeeping, and payroll processing. Operations leaders and practice administrators use it to oversee workforce administration, while executives monitor labor-related processes and organizational needs. Answer based on 27 reviews Overview ### What company size and industries is AllianceHCM built for? AllianceHCM is built primarily for small businesses in Food & Beverages: 67% of reviewers are small businesses, and 19% work in that industry. It also serves midsize organizations (19%) and enterprises (15%), with users in Hospital & Health Care (11%) and Construction (7%). Human Resources represents 100% of reported use cases. Answer based on 27 reviews Features and Usability ### What are the key features of AllianceHCM? AllianceHCM includes payroll management for accurate employee pay, plus an employee database and employee profiles for maintaining personal, employment, and reporting data. Its HR management supports paperless employee records, while employee onboarding provides electronic documents, customizable hiring pipelines, and visibility into each new hire’s onboarding status. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does AllianceHCM integrate with? AllianceHCM integrates with over 10 third-party tools, including recruiting, scheduling, benefits, and payroll-related platforms such as Checkr, Indeed for Employers, ZipRecruiter, Snagajob, PlanSource, ZayZoon, Attendance on Demand, and MakeShift. It also connects with Altametrics, Harri, Mitratech TalentReef, PAR OPS, and Global Shop Solutions. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does AllianceHCM offer? AllianceHCM provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and training with an instructor, documentation offers written reference material for steps and features, and videos provide visual walkthroughs for self-paced learning. Answer based on 3 reviews Getting Started and Support ### What customer support options does AllianceHCM offer, and how do users rate the experience? AllianceHCM offers email/help desk, phone support, and chat. Users often describe staff as knowledgeable, helpful, and responsive, with many issues resolved the same day and follow-up provided. However, some report delayed responses, missed follow-ups on complex cases, and guidance that explains steps without directly resolving the issue. Answer based on 11 reviews ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) AllianceHCM supports all three of the features reviewers value most: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses process pay accurately, manage core HR tasks in one place, and maintain organized employee records, allowing teams to handle workforce operations more efficiently. Payroll Management 4.6 (23) 100.00% of 23 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.4 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Employee Database 4.7 (22) 100.00% of 22 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 4.2 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Employee Profiles 4.8 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Time Off Management 4.2 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests AllianceHCM 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Benefits Management: Record employee's benefit plans and selections throughout career progression - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Mobile App: Access the system via a mobile application - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (27) 4.5 Based on 27 reviews ## Pricing Value for money 4.6 (25) Basic $99.00 Usage Based, Value for money 4.6 (25) 4.6 Based on 25 reviews ## Integrations [ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Checkr](https://www.capterra.com/p/177814/Checkr/)[ MakeShift](https://www.capterra.com/p/146099/MakeShift/)[ Snagajob](https://www.capterra.com/p/165139/Snagajob/)[ Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/)[ Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[ Harri](https://www.capterra.com/p/154168/TeamLive/)[ Altametrics](https://www.capterra.com/p/16156/eRestaurant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (27) 4.5 Based on 27 reviews ## User reviews Overall rating 4.6 Based on 27 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(7) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful AD Administrator Administrator Used the software for: 3-5 years ### "Excellent Payroll/Employee Management Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2023 Pros Easy and flexible payroll management and processing Cons Need to follow up with AllianceHCM to set up employee onboarding and tracking of PTO HD HR Director HR Director Used the software for: 3-5 years ### "Alliance saved us from ADP!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2023 We have had a wonderful experience with Alliance. The transition from ADP was easy because of their knowledgeable implementation team. Pros Everything in the system is easy to use and understand. We have received the best support from our Customer Service representatives. They are knowledgeable, and quick to help with any questions or issues that we may have. Cons I wish Alliance had a more robust user guide in the system. Some items are covered in the help section, some are not. I think a better guide with more detail could help cut down on customer support calls/emails. HM HR Manager HR Manager Used the software for: 3-5 years ### "Alliance Pros & Cons" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 July 31, 2023 I've been with them for years. Some days with Alliance is great, some days are just awful. Pros Easy to maneuver through and can teach yourself alot of the processes and reports. Cons Customer service is not that good. Follow up from Alliance is not good either. Errors on benefits setups and mapping happen quite often. CF Cody F. Finance Director Used the software for: Less than 1 year ### "Rich in features, reasonable in cost, complex in setup" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2023 Good! Paychex booted us off all their electronic banking & direct deposit services with only a 30 day notice, and Alliance did a great job of meeting that turnaround time need and getting us payroll-functional by the time of our first live run. They've also done a good job getting our insurance & 401(k) setup working. I appreciate that the platform is modular so that we're not bundled into paying for a bunch of features we don't want for the sake of a few features we need. Pros The onboarding process, while difficult, was attended by a revolving door of staff (in the best way) who were able to adequately handle the division of labor and respond timely to technical errors. The ongoing support is also very high in quality, and there are live chat, phone call, and customer care team options to help with all the little things that arise (of which there are many, because this platform is very crunchy and has a massive feature suite). Cons The GL process has been pretty bad so far. We have a fairly simple chart of accounts, only a handful of cash accounts, and we use QBO for our accounting software. The lack of an easy-to-use API plugin (which is what we had with Paychex) is kind of baffling, and I was surprised to find that we as the end-user were tasked with interfacing with the QBO developer portal and assembling a compatible app for the GL import function (e.g. posting payroll journal entries). It's not the hardest thing in the world, but this request was sprung on us toward the end of implementation & this would be incredibly overwhelming for the technologically disinclined. VP VP/Controller VP/Controller Used the software for: 1-3 years ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 2, 2023 Before - frustration and concern. Now - love ! Pros The program is so easy to use, quite intuitive. we had little if not training. just called when we needed help Cons the initial setup for us was difficult, the communication was lacking, we did not have the expertise to do this transition and relied on Alliance to guide us and ask the right questions. it was a lot of hit and miss. in the end our system is working properly, but the frustration was there and the feeling that we made a mistake was overwhelming ER Employee Resources Employee Resources Used the software for: 3-5 years ### "Love Alliance HCM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2023 Pros This is a product I use daily. I have used other products for payroll and the ease of use of Alliance HCM is a huge reason I am still using the product. The team communicates well when new features are coming out or changes are being made.The customer service is also top-notch. Cons I would say the ACA component is what I like the least. I find it confusing each year and it is difficult to get clarification on issues that come up. PM Payroll/Benefits Manager Payroll/Benefits Manager Used the software for: 3-5 years ### "AllianceHCM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2023 Alliance is a phone call away as their customer service team is excellent through their continual assistance with report writing, product updates, enhancements I have been able to more all our companies to a more tech savy approach. When I first started with Alliance we were processing daily tasks manually. Alliance has helped me to move documents, driver's license, auto insurance, etc to more automation. This approach has saved us as an employer alot of valuable time that we can then concentrate and focus on other area. Pros The employee mypay portal is the section that I love the most. This portal allow me to sent TO-DO Items (driver's license renewal, auto insurance renewal) Updated Employee handbook acknowledgement. The system will send the reminder to the teram member and then record the document, download and save the pdf document. The team member can also send questions to our HR team. Gives us as an employer of an open door policy and the team members concerns and issues are addressed immediately. It is a great way to open communication to all of our team members regardless of the miles, cities or states we or they are located in. Cons We have mutiple companies and employee's are transferred in/out of companies alot. Our PTO plan is designed to pay PTO to certain job positions who average 30 hours or more (max of 40) per anniversary year.Consider the way we designed our PTO makes it a little more challenging when it comes to their anniversary year and pulling in all the hours worked across companies to then upload no less than 30 and no more that 40. Alliance has created reports to help facilitate the easiest way possible for us. OM Operations Manager Operations Manager Used the software for: Less than 1 year ### "We love Alliance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 31, 2023 Pros What we like the most about Alliance is the ease of using the software to process bi-weekly payroll. Being able to have our PTO and Sick Time balances and accruals is very important to our company. We also like that Alliance files all of our taxes on our behalf with the exception of one state tax. Cons Our initial set up with Alliance was easy and streamlined. Customer Service is sometimes hard to receive a prompt answer from. HA HR administrator HR administrator Used the software for: 3-5 years ### "Hr point of view " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2023 Overall experience I had with Alliance is good Pros It’s systemic and quick response to solve problems.And help is a phone call away. Cons The time difference and sometimes the representative does not call back as quickly as needed HR Human Resources Administrator Human Resources Administrator Used the software for: Less than 1 year ### "Great product for the price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2023 Pros The biggest pro with AllianceHCM is the availability to access the different categories of the HR software package without much jumping around to different portals and when you go to a category like HR or Employee, you have the tabs of the other menu options under that category to have easier access instead of going back to the drop down menu. Cons Only major con I can see is a better integration between Swipeclock and Alliance when it comes to time off categories and the coding there so that they line up properly and when someone goes to submit time off in Alliance, it can translate to swipeclock without doubling the work. [View all Reviews](https://www.capterra.com/p/10003399/AllianceHCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Paylocity vs AllianceHCM](https://www.capterra.com/compare/86714-10003399/WebPay-vs-AllianceHCM)[Rippling vs AllianceHCM](https://www.capterra.com/compare/172127-10003399/Rippling-vs-AllianceHCM) [BambooHR vs AllianceHCM](https://www.capterra.com/compare/110968-10003399/BambooHR-vs-AllianceHCM)[Connecteam vs AllianceHCM](https://www.capterra.com/compare/153140-10003399/Connecteam-vs-AllianceHCM)