# AllianceHCM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AllianceHCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/10003399/AllianceHCM

---

# 

 AllianceHCM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AllianceHCM

## What is AllianceHCM?

Effortlessly manage your workforce’s payroll, HR, benefits, onboarding, offboarding, taxes, and everything in between with a single software solution informed by user suggestions and driven by relationships. AllianceHCM is one of the largest privately-held HCM software providers, with a deep history of serving companies across the US. It features a single employee database so customers can manage employee data in real-time across any active service, from hiring to retiring.

## What is AllianceHCM used for?

[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Starting price

$99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AllianceHCM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://alliancehcm.com&name=AllianceHCM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AllianceHCM

4.6 (27)

VS.

[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$99

Usage Based

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (27)

Ease Of Use

4.3 (1,836)

Value For Money

4.6 (25)

Value For Money

4.2 (1,497)

Customer Service

4.5 (27)

Customer Service

4.1 (1,568)

## AllianceHCM alternatives

Highest Rated

[4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10003399/AllianceHCM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.6 (23)

100.00% of 23 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Database

4.7 (22)

100.00% of 22 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

HR Management

4.4 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

Time Off Management

4.2 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Time & Attendance

4.2 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Access Controls/Permissions

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

AllianceHCM 28 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Record employee's benefit plans and selections throughout career progression

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Facilitate training materials that help employees grow and progress in their positions

Access the system via a mobile application

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (27)

4.5

Based on 27 reviews

## Pricing

Value for money

4.6 (25)

Basic

$99.00

Usage Based,

Value for money

4.6 (25)

4.6

Based on 25 reviews

## Integrations

[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

Checkr](https://www.capterra.com/p/177814/Checkr/)[

MakeShift](https://www.capterra.com/p/146099/MakeShift/)[

Snagajob](https://www.capterra.com/p/165139/Snagajob/)[

Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/)[

Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[

Harri](https://www.capterra.com/p/154168/TeamLive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (27)

4.5

Based on 27 reviews

## User reviews

Overall rating

4.6

Based on 27 reviews

Filter by rating

5(18)

4(7)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LB

Linda B.

Human Resources Manager

Logistics and Supply Chain

### "Great customer service and paperless onboarding."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

Fabulous customer service by well-trained Alliance staff and a straightforward online payroll system.

Pros

The payroll system and onboarding is easy to use. The customer service department is great, if I have a quetsion about something new there is always someone available to help me and the follow-up is excellent.

Cons

Part of me wishes Alliance could do everything for me, like employee benefits. But they are so good at what they currently do, perhaps they know it is better to specialize in what they do best.

Reasons for choosing AllianceHCM

While shopping around, I felt like Alliance would take care of our needs and services. Also, we are a small business. At the end of the day, the owner wanted to support another small business with a workforce that was also in the Houston area. We also really do like our relationship with our insurance brokers office, so we did not need some of the extra services offered by ADP.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

Thank you for taking the time to share your experience with AllianceHCM. We're thrilled to hear that our customer service and paperless onboarding have made a positive impression on you. Our team takes great pride in providing assistance whenever needed and ensuring a smooth onboarding process. It's wonderful to know that you find our payroll system user-friendly and appreciate our commitment to specialization in our field. We're grateful for your support and your trust in us as your chosen partner.

CT

Crystal T.

Human Resources

Consumer Services

### "Alliance is very consumer friendly. Easy to use and print and run reports. Customer service is awe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

I have had exceptional service. Customer service is always willing to help.

Pros

It makes payroll simple and convenient. It takes you step by step and is easily understandable.

Cons

I have enjoyed using Alliance and have had no issues. If I do, customer service is exceptional and always there to answer any questions.

Reasons for choosing AllianceHCM

I was not here at the time that Alliance was chosen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

We greatly appreciate your positive feedback regarding your experience with AllianceHCM. It's fantastic to hear that you find our platform consumer-friendly, making payroll tasks easy and convenient. We're glad that the step-by-step approach and user-friendly interface have been valuable to you. Our team takes pride in delivering exceptional customer service, and we're pleased that you've found our support readily available and helpful. While you weren't part of the initial decision, we're delighted that you've had such a positive experience with us. Thank you for your kind words and for choosing AllianceHCM.

AU

Anonymous User

Administrator

Law Practice

### "Excellent Payroll/Employee Management Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

Pros

Easy and flexible payroll management and processing

Cons

Need to follow up with AllianceHCM to set up employee onboarding and tracking of PTO

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP was very inflexible and difficult to make changes for payroll processing. ADP fees were really high. AllianceHCM is very easy to work with and the fees are significantly lower.

Reasons for choosing AllianceHCM

Level of customer service, ease of use, pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

Thank you for sharing your positive experience with AllianceHCM's payroll and employee management services. We're delighted to hear that you find our platform easy to use and flexible for managing payroll tasks. We apologize for any inconvenience you've faced with setting up employee onboarding and PTO tracking – rest assured, we're continuously working to enhance these processes and evaluating how we can improve the level of service we provide to our customers. We're glad that our customer service, user-friendly interface, and pricing were key factors in your decision to choose AllianceHCM. Your feedback is invaluable in helping us refine our services and provide an even better experience for you and others. Thank you for your trust in us and for making the switch to AllianceHCM.

HM

Heather M.

HR Director

Transportation/Trucking/Railroad

### "Alliance saved us from ADP!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2023

We have had a wonderful experience with Alliance. The transition from ADP was easy because of their knowledgeable implementation team.

Pros

Everything in the system is easy to use and understand. We have received the best support from our Customer Service representatives. They are knowledgeable, and quick to help with any questions or issues that we may have.

Cons

I wish Alliance had a more robust user guide in the system. Some items are covered in the help section, some are not. I think a better guide with more detail could help cut down on customer support calls/emails.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP had the worst customer service. The system would go down often, and didn't calculate things correctly when processing payroll.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing AllianceHCM

The other products were more expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

We're thrilled to hear about your positive experience with AllianceHCM and how we were able to make a positive impact after your transition from your previous provider. It's fantastic to know that everything within our system is user-friendly and intuitive, contributing to a smoother payroll and employee management process for your organization. We're proud of our customer service representatives for providing the best support and promptly addressing any questions or concerns you may have had. We appreciate your feedback about the user guide and understand the importance of having comprehensive resources available to our users. Your suggestion for a more detailed guide is valuable, and we'll certainly take it into consideration as we work to improve our offerings. It's also great to learn that the cost-effectiveness of AllianceHCM played a role in your decision, and we're glad we could provide you with a solution that met your needs without the added expense. Thank you for choosing us over other alternatives and for trusting our knowledgeable implementation team during the transition. Your positive experience fuels our commitment to providing excellent service.

MM

Marc M.

Operations Manger

Security and Investigations

### "Easy of the System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2023

Pros

Employees being able to see their time clocks and have access at all times and can make most changes when needed.

Cons

I don't have anything that comes to mind that I like least about the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

Thank you for taking the time to share your thoughts on our system. We're delighted to hear that you've found our platform user-friendly and beneficial for your employees. It's great to know that the accessibility of time clocks and the ability to make changes when needed have been valuable features for you. We're committed to providing a seamless experience and are pleased that this aspect has met your expectations. We're also glad to learn that you don't have any specific cons to mention. Your feedback is important to us as it helps us understand what's working well and where we can continue to improve. If you ever have any suggestions or questions in the future, please don't hesitate to reach out. Thank you for being a valued user of our system!

DK

Dean K.

Partner

Accounting

### "Accountant Acess"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2023

Pros

As an accountant running payroll for clients using Alliance HCM's platform, I have found the willingness of the Alliance team to work with me on imports, reports, and general support extremely impressive and refreshing.

Cons

I need to put more time into creating a viable payroll journal entry export. Current one available does not meet my criteria.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

Thank you for sharing your feedback about your experience using Alliance HCM's platform as an accountant. We're delighted to hear that our team's collaboration and support have left a positive impression on you. Ensuring seamless imports, generating accurate reports, and providing assistance are all vital aspects of our commitment to our users, especially professionals like you who play a crucial role in managing payroll for clients. We're also grateful for your input regarding the payroll journal entry export. Your insight is valuable, and we're always working to enhance our features to better meet the needs of our users. If you have specific criteria in mind, please don't hesitate to reach out to our support team. Your insights help us refine our offerings and provide an even better experience for you and others who rely on our platform

MJ

Mary Jo N.

CFO

Medical Practice

### "I am happy we decided to go with Alliance for our payroll needs. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2023

Once moving from the initial training issues, it has been a very friendly system and I would recommend to anyone.

Pros

We use the payroll system and the new hire features and are very happy with it.

Cons

The only issue I see with it overall is the initial setup training. If we had been given the correct information to begin with, it would have been a much easier transition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

Thank you for taking the time to share your thoughts about Alliance for your payroll needs. We're delighted to hear that you've had a positive experience overall. It's great to know that you've found value in using both the payroll system and the new hire features. We understand that the convenience and functionality of these features are crucial for streamlining HR processes. We apologize for any inconvenience you encountered during the initial setup training. Your feedback is important to us, and we're committed to improving our onboarding process to provide accurate information from the outset, ensuring a smoother transition for our clients. We're happy that once you moved past the initial training challenges, you've found our system to be user-friendly and efficient. Your recommendation means a lot to us, and we're dedicated to continuously enhancing our services to better meet your needs. Thank you for choosing Alliance for your HR and payroll requirements. If you have any further feedback or suggestions, please don't hesitate to reach out. We're here to support you every step of the way.

JM

Janiene M.

VP/Controller

Restaurants

### "My Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 1, 2023

Before - frustration and concern. Now - love !

Pros

The program is so easy to use, quite intuitive. we had little if not training. just called when we needed help

Cons

the initial setup for us was difficult, the communication was lacking, we did not have the expertise to do this transition and relied on Alliance to guide us and ask the right questions. it was a lot of hit and miss. in the end our system is working properly, but the frustration was there and the feeling that we made a mistake was overwhelming

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP was overly complicated. no personal touch. Price was too much for a company our size, we wanted all the bells and whistles but could keep it in budget.

Reasons for choosing AllianceHCM

Alliance is affiliated with Papa Johns Corp. so we trusted the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

We appreciate you taking the time to share your feedback about your experience with AllianceHCM. Your insights are incredibly valuable as they help us improve our services and support. We apologize for the challenges you faced during the initial setup phase. It's disappointing to hear that communication was lacking and that the transition process was not as smooth as expected. We understand the frustration this can cause, and we're committed to learning from this experience to enhance our guidance and support during onboarding. We're glad that despite the initial difficulties, your system is now functioning properly and that you're feeling positive about it. Transitioning to a new system can be a complex process, and we appreciate your patience as we worked together to address these issues. We understand your reasons for switching from your previous provider, and we're thrilled that you've found AllianceHCM to be a more personalized and budget-friendly solution for your company.

PC

Priscilla C.

HR Generalist

Food & Beverages

### "Payroll made easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2023

When comparing to Kronos, Alliance is an exceptionally better product.

Pros

I love the simple steps of processing payroll. The different categories/modules helps simplify and organize my company's needs.

Cons

The New Design is a little "busy" on the eyes. I cannot seem to find things as easily as I do with the classical design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

It's great to know that the different categories and modules have been helpful in organizing your payroll tasks efficiently. We designed these features with the aim of providing users like you with a user-friendly and organized experience. We appreciate your constructive criticism regarding the new design. We understand that design changes can take some adjustment, and we're actively taking note of your feedback to make improvements. Our goal is to strike a balance between a modern look and a user-friendly interface that facilitates easy navigation. Thank you once again for your review. Your insights help us refine our services and enhance your experience. If you ever have more feedback or suggestions, please feel free to reach out. We're committed to continuously improving and providing you with the best payroll experience possible.

ST

Shandala T.

Payroll Director

Food & Beverages

### "Alliance- Processing all of your payroll needs! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2023

Overall, we have had a good experience with Alliance and it has fit our payroll needs and employee files.

Pros

I like that Alliance is very user friendly. It is easy to use once you learn it and it is very easy to get reports created to compute the data that you need.

Cons

Issue with customer service- if there is an issue that cannot be solved in the same day, there is sometimes where follow up falls through the cracks and we have to reach out to find the status of a issue that was called about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2023

We appreciate your positive comments about our reporting capabilities. Our goal is to provide you with the tools you need to efficiently analyze your payroll data, and we're glad to know that this aspect has been valuable to you. However, we're sorry to hear about the issue you've encountered with our customer service. It's important to us that your concerns are addressed promptly and effectively. We apologize for any instances where follow-up fell through the cracks. Rest assured, we're committed to improving our communication and ensuring that any issues are resolved in a timely manner. We're glad to know that overall, Alliance has been meeting your payroll needs and providing a good experience. Your satisfaction is important to us, and we're dedicated to continually enhancing our services to better serve you.

[View all Reviews](https://www.capterra.com/p/10003399/AllianceHCM/reviews/)

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Popular comparisons

[Paylocity vs AllianceHCM](https://www.capterra.com/compare/86714-10003399/WebPay-vs-AllianceHCM)[Rippling vs AllianceHCM](https://www.capterra.com/compare/172127-10003399/Rippling-vs-AllianceHCM)

[Connecteam vs AllianceHCM](https://www.capterra.com/compare/153140-10003399/Connecteam-vs-AllianceHCM)[BambooHR vs AllianceHCM](https://www.capterra.com/compare/110968-10003399/BambooHR-vs-AllianceHCM) 

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