# Boss It Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Boss It Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/10003406/BOSS-IT --- # Boss It Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Boss It ## What is Boss It? Most EPOS systems process transactions. Boss It runs the whole operation behind them. Boss It is built for multi-site operators who want real control over staff, stock, and sales – not just a till. Run your operation in one connected platform and fix what’s impacting your bottom line. From EPOS and ordering to delivery, payments, stock, and reporting, everything runs in one system – including built-in marketing and loyalty. • Process transactions reliably across every site • Manage staff with real-time control across locations • Control stock with full visibility and less waste • Run sales through integrated ordering, delivery, and channel management • Engage customers with loyalty, campaigns, and direct ordering Connect Deliveroo, Uber Eats, and Just Eat while maintaining control of your own channels. See what’s happening across your business – and act instantly. One platform to run your staff, stock, and sales across every site, every shift, every order. ## What is Boss It used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Boss It?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bossithq.com&name=Boss It) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Boss It 4.8 (6) VS. [4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.2 (643) Value For Money 4.8 (6) Value For Money 3.8 (523) Customer Service 4.7 (6) Customer Service 3.7 (557) ## Boss It alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/10003406/BOSS-IT/alternatives/) ## FAQs about Boss It Overview ### What company size and specific industries is Boss It built for? Boss It is designed for multi-site hospitality groups with three or more locations in the UK and Ireland. It is built for businesses in the hospitality sector that need to manage staff, stock, and sales across several sites in one connected platform. Features and Usability ### What are the key features of Boss It? Boss It offers CRM and accounting integration, plus built-in accounting, billing and invoicing, and payment processing. It also includes point of sale (POS), inventory management, order management, online ordering, customer database tools, reporting and analytics, access controls/permissions, and mobile access for restaurant and retail operations. Integrations ### Which third-party tools and platforms does Boss It integrate with? Boss It integrates with Deliveroo, Stripe, and UberEats Clone. These catalog integrations cover food delivery and payment workflows, giving the platform connections to ordering and transaction systems used in restaurant and delivery operations. Getting Started and Support ### What training and onboarding options does Boss It offer? Boss It provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instruction, documentation gives written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Boss It offer? Boss It offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback about support experiences available, user sentiment on response speed, helpfulness, or common issues cannot be summarized from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Sales Reports 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Tracking 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Multi-Location 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and support multiple locations Kitchen/Menu Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Order Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Boss It 63 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Scan barcodes to ensure accurate pricing and label tracking Accounting functionality within the system, not requiring integration with third-party tools Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports A note of the expected delivery date and time Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Clients can submit payments via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Schedule an order online for a future time/date Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Send messages via SMS Market event via social media tools Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Customize website features Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.8 (6) ### Starting price Free trial not available Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Deliveroo](https://www.capterra.com/p/252491/Deliveroo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Matthew M. Director Hospitality ### "BossIT Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 16, 2026 Very happy with the level of service and the features that they provide, they are continuing to expand and progress further so we are able to grow together as a business and POS provide. Pros They have grown with us as a business, and have helped develop reports and features that help us. The back office and POS is very easy to use. Cons The 24hr support can be an issue, but there support over 9am-10pm is good but it is the later nights where it can suffer. Some issues with discounts and offers but overall very good. Switched from [Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/) Bossit were willing to develop and grow with us, and I did not like the old system at all, for overall operations. Alternatives considered [Flipdish](https://www.capterra.com/p/156603/Flipdish/) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Reasons for choosing Boss It Bossit were willing to develop and grow with us Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2026 Thanks for taking the time to write a review, much appreciated. We're very glad to hear that you're happy with the service and features and the way we have grown together. Just a note on the support - it is until 1am, but feel free to check in with customer success if you have any doubts. KM Kevin M. Management Accountant Restaurants ### "BossIt review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 9, 2026 Generally a good working system that has been customised for our requirements. Has improved considerably over time in use. Pros Easy to use customised systems. Continually updating to improve performance and reporting. Quick response in resolving issues. Cons Poor reports that had to be rewritten to our requirements. Being forced to use Viva for credit card payments. Switched from [MySQL](https://www.capterra.com/p/11482/MySQL/) Ever increasing high costs and limited local support Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Reasons for choosing Boss It No comprehensive stock control system with the POS system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2026 Hi Kevin, Thanks for taking the time to review us, much appreciated. We're glad to hear that you're generally happy with the platform and hope that the reports meet your expectations now. Feel free to check in with customer success if you want to discuss any of the cons in more detail. SO Sushil O. Manager Food & Beverages ### "Best website for online orders " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Very easy to use and great online platform, either for ordering or scheduling or payment or contacting customer service. Pros Easy to use, great customer service, very helpful,easy online payment options, easy to schedule the orders Cons Nothing all great,easy to use all the tools so not much to write about it. Keep up the great job. Well done Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2026 Hi Sushil, Thanks so much for leaving us a review - we're very glad to hear that you're happy with the platform and that the customer service meets your expectations. CM Claudia M. Operations Hospitality ### "BossIt within the Romayo's group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2023 Pros Seamless integrations with third party providers. Customised integrations with card payment platforms which were requested by us. Live data and useful reports easily accessed online. Sleek layout and very user-friendly which aided immensely in staff training during the changeover. Cons Customer data could not be transferred from our previous system to the BossIt system. This was made clear to us from the beginning so we had time to prepare and inform staff. Switched from [Visual POS](https://www.capterra.com/p/194695/Visual-POS/) Our previous system was dated and reporting was not as efficient as what BossIt could offer. Our previous system were slow to make changes we requested and rarely offered updates from their own market research. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anthony M. Operations & Marketing Restaurants ### "Title: A Game-Changer for Restaurant Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2023 Pros What I like most about BOSS IT overall is its comprehensive and integrated approach to managing our restaurant operations. It streamlines everything from order management and inventory control to sales reporting and customer engagement. The ability to adapt and customize features to suit our specific needs is incredibly valuable. It's a one-stop solution that enhances our efficiency, profitability, and customer satisfaction, all while providing excellent support and staying ahead with innovative features. BOSS IT has truly revolutionized the way we run our restaurant. Cons In our long-standing journey within the restaurant industry, we've had the opportunity to work with various systems and technologies. BOSS IT stands out as a remarkable solution that has effectively addressed the gaps left behind by its predecessors. Over the years, we've encountered limitations and inefficiencies with other systems, but BOSS IT has proven to be a comprehensive and forward-thinking platform that fills those gaps and more. It has ushered in a new era of efficiency and innovation in our operations, making it an invaluable addition to our business. Switched from [Flipdish](https://www.capterra.com/p/156603/Flipdish/) [Visual POS](https://www.capterra.com/p/194695/Visual-POS/) We switched to BOSS IT for its all-in-one efficiency and innovation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Derek M. Owner Hospitality ### "Best POS for hospitality that I’ve used to date. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 The Boss IT teams are super helpful and the system is the dashboard of our full business. Sales, inventory and reporting all managed simply in one place. The KDS and Kitchen printers work seamlessly making our kitchen as efficient as possible. Pros The ease of configuration during set up and simple operation for our staff is fantastic. The support staff are always responsive and available for additional support when required. Cons Some additional reports would be useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.