--- title: "Boss It Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Boss It Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/10003406/BOSS-IT/" page_type: "product" language: "en" --- # Boss It Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Boss It ## What is Boss It? Most hospitality platforms optimise parts of your operation. Boss It runs the whole thing. Boss It is built for multi-site operators who want real control over staff, stock, and sales – not just forecasts or recommendations. Run your operation in one connected platform and fix what’s impacting your bottom line. From EPOS and ordering to delivery, payments, stock, and reporting, everything runs in one system – including marketing and loyalty. • Optimise staff with real-time control, not static plans • Control stock across sites and reduce waste • Turn forecasts into actions across every location • Run sales through integrated EPOS, ordering, delivery, and channel management • Standardise menus, pricing, promotions, and operations centrally • Engage customers with loyalty, campaigns, and direct ordering Connect Deliveroo, Uber Eats, and Just Eat in one system. See what’s happening across every location – and act instantly. One platform to run every site, every shift, every order. ## What is Boss It used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Boss It?[Manage this product listing](https://www.g2.com/products/boss-it/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Boss It 4.8 (6) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.2 (676) Value For Money 4.8 (6) Value For Money 3.8 (550) Customer Service 4.7 (6) Customer Service 3.7 (591) ## Boss It alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [KickFin](https://www.capterra.com/p/217029/KickFin/) [4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217029/KickFin/) [View all alternatives](https://www.capterra.com/p/10003406/BOSS-IT/alternatives/) ## FAQs about Boss It Overview ### What company size and specific industries is Boss It built for? Boss It is designed for multi-site hospitality groups with three or more locations in the UK and Ireland. It suits hospitality businesses that need one connected platform to manage staff, stock, and sales across several sites, making it a fit for operators overseeing multiple venues. Features and Usability ### What are the key features of Boss It? Boss It offers CRM and accounting integration, plus reporting, real-time analytics, and customizable reports for tracking business performance. It also includes access controls, employee management, inventory management, order management, billing and invoicing, online ordering, and point of sale features for restaurant and retail operations. Integrations ### Which third-party tools and platforms does Boss It integrate with? Boss It connects natively to Deliveroo and Stripe. Getting Started and Support ### What training and onboarding options does Boss It offer? Boss It provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided setup, webinars cover scheduled instruction, and documentation and videos offer self-paced reference and step-by-step learning materials. Getting Started and Support ### What customer support options does Boss It offer? Boss It provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer support feedback is available for Boss It, so support experience details such as response times or helpfulness are not reported here. ## Features AI summary Based on 3,592 Retail POS System reviews Capterra data shows that buyers of point of sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Boss It supports all three features that reviewers rate most important: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions reliably, and keep checkout moving efficiently, allowing teams to serve customers faster and manage sales with greater accuracy. Credit Card Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit card transactions Inventory Tracking 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Sales Reports 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Multi-Location 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and support multiple locations Kitchen/Menu Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Boss It 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Decision Making: Makes informed choices based on available data and objectives - Delivery Estimate: A note of the expected delivery date and time - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Builder: Create and edit a list of food/beverage items - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Scheduling: Schedule an order online for a future time/date - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Reviews Management: Track and monitor reviews of products or services - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SMS Messaging: Send messages via SMS - Social Promotion: Market event via social media tools - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Personalization: Customize website features --- Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.8 (6) ### Starting price Free trial not available Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Deliveroo](https://www.capterra.com/p/252491/Deliveroo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Matthew M. Director Hospitality ### "BossIT Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 16, 2026 Very happy with the level of service and the features that they provide, they are continuing to expand and progress further so we are able to grow together as a business and POS provide. Pros They have grown with us as a business, and have helped develop reports and features that help us. The back office and POS is very easy to use. Cons The 24hr support can be an issue, but there support over 9am-10pm is good but it is the later nights where it can suffer. Some issues with discounts and offers but overall very good. Switched from [Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/) Bossit were willing to develop and grow with us, and I did not like the old system at all, for overall operations. Alternatives considered [Flipdish](https://www.capterra.com/p/156603/Flipdish/) Reasons for choosing Boss It Bossit were willing to develop and grow with us Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 17, 2026 Thanks for taking the time to write a review, much appreciated. We're very glad to hear that you're happy with the service and features and the way we have grown together. Just a note on the support - it is until 1am, but feel free to check in with customer success if you have any doubts. KM Kevin M. Management Accountant Restaurants ### "BossIt review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 9, 2026 Generally a good working system that has been customised for our requirements. Has improved considerably over time in use. Pros Easy to use customised systems. Continually updating to improve performance and reporting. Quick response in resolving issues. Cons Poor reports that had to be rewritten to our requirements. Being forced to use Viva for credit card payments. Switched from [MySQL](https://www.capterra.com/p/11482/MySQL/) Ever increasing high costs and limited local support Reasons for choosing Boss It No comprehensive stock control system with the POS system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 17, 2026 Hi Kevin, Thanks for taking the time to review us, much appreciated. We're glad to hear that you're generally happy with the platform and hope that the reports meet your expectations now. Feel free to check in with customer success if you want to discuss any of the cons in more detail. SO Sushil O. Manager Food & Beverages ### "Best website for online orders " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Very easy to use and great online platform, either for ordering or scheduling or payment or contacting customer service. Pros Easy to use, great customer service, very helpful,easy online payment options, easy to schedule the orders Cons Nothing all great,easy to use all the tools so not much to write about it. Keep up the great job. Well done Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 17, 2026 Hi Sushil, Thanks so much for leaving us a review - we're very glad to hear that you're happy with the platform and that the customer service meets your expectations. CM Claudia M. Operations Hospitality ### "BossIt within the Romayo's group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2023 Pros Seamless integrations with third party providers. Customised integrations with card payment platforms which were requested by us. Live data and useful reports easily accessed online. Sleek layout and very user-friendly which aided immensely in staff training during the changeover. Cons Customer data could not be transferred from our previous system to the BossIt system. This was made clear to us from the beginning so we had time to prepare and inform staff. Switched from [Visual POS](https://www.capterra.com/p/194695/Visual-POS/) Our previous system was dated and reporting was not as efficient as what BossIt could offer. Our previous system were slow to make changes we requested and rarely offered updates from their own market research. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anthony M. Operations & Marketing Restaurants ### "Title: A Game-Changer for Restaurant Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2023 Pros What I like most about BOSS IT overall is its comprehensive and integrated approach to managing our restaurant operations. It streamlines everything from order management and inventory control to sales reporting and customer engagement. The ability to adapt and customize features to suit our specific needs is incredibly valuable. It's a one-stop solution that enhances our efficiency, profitability, and customer satisfaction, all while providing excellent support and staying ahead with innovative features. BOSS IT has truly revolutionized the way we run our restaurant. Cons In our long-standing journey within the restaurant industry, we've had the opportunity to work with various systems and technologies. BOSS IT stands out as a remarkable solution that has effectively addressed the gaps left behind by its predecessors. Over the years, we've encountered limitations and inefficiencies with other systems, but BOSS IT has proven to be a comprehensive and forward-thinking platform that fills those gaps and more. It has ushered in a new era of efficiency and innovation in our operations, making it an invaluable addition to our business. Switched from [Flipdish](https://www.capterra.com/p/156603/Flipdish/) [Visual POS](https://www.capterra.com/p/194695/Visual-POS/) We switched to BOSS IT for its all-in-one efficiency and innovation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Derek M. Owner Hospitality ### "Best POS for hospitality that I’ve used to date. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 The Boss IT teams are super helpful and the system is the dashboard of our full business. Sales, inventory and reporting all managed simply in one place. The KDS and Kitchen printers work seamlessly making our kitchen as efficient as possible. Pros The ease of configuration during set up and simple operation for our staff is fantastic. The support staff are always responsive and available for additional support when required. Cons Some additional reports would be useful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.