# Fullfree Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fullfree Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10003597/Fullfree --- # Fullfree Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fullfree ## What is Fullfree? Fullfree features cloud-sharing tools that enable multiple individuals to share and simultaneously edit files from remote locations. The access rights function allows company administrators to restrict data and functions accessible to users. The software automatically backs up data during every editing operation, letting establishments in Japan restore files and information after unexpected losses. Users may also create invoices, receipts, estimates, and delivery statements in Excel and incorporate them into the system. Businesses can create mailing labels and output data in PDF, HTML, or Excel formats. Additionally, they can manage hierarchical data, multiple values, and related information in table format. ## What is Fullfree used for? [Database](https://www.capterra.com/database-management-software/)[Call Center](https://www.capterra.com/call-center-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 99 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price ¥8000 Other, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fullfree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fullfree.jp/&name=Fullfree) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fullfree 4.6 (99) VS. [4.6 (2,238)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting Price ¥8000 Other, One Time Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (99) Ease Of Use 4.4 (1,977) Value For Money 4.7 (92) Value For Money 4.5 (1,508) Customer Service 3.9 (76) Customer Service 4.4 (1,434) ## Fullfree alternatives [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) [4.6 (1,977)](https://www.capterra.com/p/1417/SQL-Server/reviews/) Starting price $13748.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10003597/Fullfree/alternatives/) ## FAQs about Fullfree Overview ### What problems does Fullfree solve? Fullfree solves slow, error-prone phone handling and fragmented customer records by linking caller ID with searchable customer histories, notes, and alerts. Support teams, clinics, retail stores, and small service businesses use it to identify callers instantly, avoid nuisance calls, speed reservations and inquiries, and build customized low-cost customer databases. Answer based on 63 reviews Overview ### Which roles and teams benefit most from Fullfree? Fullfree is most used by office staff, small-business owners, and executives who need flexible tools for managing customer records, sales data, and daily administrative work. Professional service teams such as dentists and lawyers use it to organize client information, while retail, beauty, and service businesses streamline scheduling, operations, and reporting. Answer based on 96 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Fullfree built for? Fullfree is built primarily for small businesses, which make up 99% of reviewers, with Consumer Services leading at 10%. It serves a wide range of sectors including construction at 8% and medical practice at 7%, alongside hospitality, manufacturing, banking, retail, and others, often for database use. Answer based on 96 reviews Features and Usability ### What are the key features of Fullfree? Fullfree includes core CRM and database features such as customer management, contact management, customizable fields, search and filter, and data import/export. Its main differentiator is computer telephony integration, with caller pop-ups, call notifications, and call history that link incoming calls to customer records for faster phone support. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does Fullfree integrate with? Fullfree integrates with CTI and Dropbox Business. CTI supports telephony-linked workflows, while Dropbox Business covers cloud file storage and real-time document updates. These two integrations show coverage across communication and content management tools, with direct connections focused on common business operations. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Fullfree offer? Fullfree provides documentation for training and onboarding. Documentation gives teams written reference material for learning features, reviewing setup steps, and checking details as needed during early use and later reference. Getting Started and Support ### What customer support options does Fullfree offer, and how do users rate the experience? Fullfree offers email/help desk support and FAQ/forum resources. Users generally describe support as fast, polite, and helpful, with email responses arriving quickly when issues arise. Some users still want clearer terminology, more use-case guidance, and a more complete help section to make setup and advanced features easier to understand. Answer based on 20 reviews Features and Usability ### How well does Fullfree handle phone support and CTI? Fullfree improves phone handling with caller pop-ups, call history, and customer lookup before staff answer. Small businesses, clinics, retail shops, and service teams value faster identification of repeat callers and spam calls, though some setups need technical knowledge, telephony coordination, or added integrations for outbound calling and calendar sync. Answer based on 35 reviews Features and Usability ### How well does Fullfree handle customer data and imports? Fullfree manages customer data flexibly through customizable databases, CSV import and export, sorting, and linked records. Small business teams and admin staff like the freedom to tailor fields and migrate legacy data, but larger datasets can slow down, bulk edits often need Excel, and real-time external sync remains limited. Answer based on 33 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.2 (37) 83.78% of 37 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Backup and Recovery 3.9 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Computer Telephony Integration 4.7 (32) 103.13% of 32 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Search/Filter 4.3 (32) 68.75% of 32 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Data Import/Export 4.0 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Import and export data to and from software applications Access Controls/Permissions 4.1 (28) 50.00% of 28 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Fullfree 22 features Define levels of authorization for access to specific files or systems Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Process of copying and storing data in more than one site or node Assemble applications and processes by dragging over and arranging pre-built components Build applications without the use of code Database management based on customization, fluidity, and document relations Receive data and information in real time Database management based on relationships between data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.4 (99) 4.4 Based on 99 reviews ## Pricing Value for money 4.7 (92) Free Version Basic ¥8,000 Other,One Time Value for money 4.7 (92) 4.7 Based on 92 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (76) 3.9 Based on 76 reviews ## User reviews Overall rating 4.6 Based on 99 reviews Filter by rating 5(58) 4(39) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User 造船 Shipbuilding ### "自由なカスタマイズがいつでも可能で便利" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 24, 2026 Microsoft Accessに比べ、初めから形が用意されているためカスタマイズがしやすく、VBAの知識があれば連動した計算も可能なため大変便利でした。 また手間はかかりますが、運用を始めてからでも後から微調整や機能の追加ができる点は特に便利に感じています。 Pros 自由にカスタマイズできる点が特に優れていると感じる。市販のソフトでは中々カバーできなかった会社独自の運用に対し、オーダーメイドのソフトを開発することなく柔軟に対応できた。 また運用費用も月々の支払ではなく、買い切りな点も大きなメリットでした。 Cons 絞り込みする際、ADN検索しかできない点は改善してほしい。 複数の項目のいずれかに該当するものを表示できるようにOR検索ができればさらに使いやすくなるのではと感じる。 またエクスポートもCSVではなく、通常のエクセルファイルにも対応いただけると大変助かります。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 小売業 Arts and Crafts ### "オススメのデータベースソフト" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 基本的には良いポイントで上げた通りです。 CT機能が搭載されているが活用できていないのが実情です。その他の機能で必要十分ではありますが、機能を最大限に生かせる活用をしていきたいと考えています。 無料で本格的な機能を期限なく使えたことが、導入の決め手です。 Pros Excel感覚で直感的に操作できる点が優れていると思います。 一般的なオフィスユーザーはExcelを使うことが可能なので、多くの機能を無料で使うことが出来ます。特にサポートに頼ることなく、試行錯誤でやりたいことが出来ています。 Cons iosやandroid端末で閲覧だけでもできるようになると外回りのときなどとても役に立ちます。 また、データベース毎の連携ができたらと思います。 機能を知らないだけかもしれませんが、売上管理、問合せ管理、イベント管理など複数管理する必要があるようなので、顧客管理マスターで一元化しデータの一元化をしたいです。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User システムエンジニア Primary/Secondary Education ### "低コストでの会員管理DB運用に適したソフトウェア" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2026 利用環境では項目数が多いため、操作に慣れるには時間がかかる。しかし、低コストでデータベース環境を構築できた。また、クラウドに対応していることで、利用者の利便性が向上したため、旧会員管理環境と比較して、作業効率が向上した。 Pros 項目数にもよるが、平易に会員管理データベースを構築できる。実際に運用する上でいくつかの表を結合する必要があるが、Fullfreeではリンク対応をしているため、問題なく利用できている。 また、Excelとの相性がよく、帳票を作りやすい。 Cons DileMakerのようなカード形式の検索フォームがあるとよい。また、Excelで作成した帳票のセルにFullfreeの度のデータを入れるか指定した時に、重複したデータを入力出来るようになっているところが、帳票作成でミスを招いていると考える。 Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) ノーコード開発でデータベースを構築できること、運用コストが安価であることに重点を置いて選定した。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User マーケター Wholesale ### "必要最低限・低コストな顧客管理ソフトなら一番オススメです。" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 2, 2025 クラウド不要で低コスト、かつ操作もシンプルな顧客管理ソフトを選ぶなら、やはりFullfreeが最有力だと思います。さらにCTI機能まで搭載されているため、導入しやすい上にコスパも非常に高く、幅広い業務で頼れるソフトだと感じます。 Pros 低コストで必要十分な顧客管理ソフトだと思います。動作も軽く、シンプルなツールなので誰でも簡単に使用できるのが良いです。また、公式のマニュアルがあるのでわからない部分などもすぐに解決できるのがユーザーに優しいと思います。 Cons 改善点は特にありませんが、操作を動画でわかりやすく説明してくれたり、活用方法や応用事例を詳しく紹介してもらえると、より理解が深まると思いました。また、他のユーザーがどのように使っているかの具体的な使用例があると、さらに参考になると感じます。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 司法書士 Law Practice ### "動作が軽快で操作がわかりやすいCTIシステム" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 2, 2025 用語がわかりづらいところがあるが、それを気にせず使えるくらいにUIが優れている。動作が軽快で、着信があってからポップアップするまでの時間が短い。無料で使用できる範囲が広い。CTIシステムのソフトとして癖がなく、幅広い業種に勧めることができる。 Pros CTIシステムとして利用しているが、動作が軽く、安定している。UIが優れており、操作が直感的でわかりやすい。無料で出来ることの幅が広いため、１人で利用するのであれば無料の範囲内で充分使える。有料にした場合の利用料金もリーズナブル。 Cons 用語がわかりづらいので、別の言葉に置き換えるか、解説ページを設けてほしい（レコード、テーブルなど）。Fullfree側から電話の発信を出来るようにしてほしい。Googleカレンダー等と連携できるようにしてほしい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 事務員 Executive Office ### "Fullfree使ってみた感想" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 2, 2025 データベースとしては、かなりレベルが高いと思います。Fullfreeを使って良かったと思います。それだけです。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 Pros 入力し易いです。ソートが簡単です。宛名ラベル作成が簡単です。ソートがしやすい。顧客ごとに一枚のカードになることで見やすく、整理がしやすい。共有データベースがあるのが安心です。簡単に起動するので煩わしくない。 Cons 簡単にデータが消せてしまうこと。それだけです。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2025 ご利用ありがとうございます。もし、誤ってデータを削除した場合は自動バックアップ( https://www.fullfree.jp/i/backup/ )からのリストアをご利用下さい。編集する度に自動でバックアップが取られていますので、過去の好きなタイミングに戻すことが出来ます。 AN Anonymous User 獣医師 Veterinary ### "シンプルで使いやすい" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 安価でこれだけの機能はすばらしいです 電話応対から少しづつシステムをアップデートしていけばダイレクトメール送信や請求書発行などに発展していけるので、本当は事業を始めるときに導入するのがベストではないかと思いました Pros エクセルの入力とウィンドウズの設定ができる程度の私ですが、ウェブサイトの説明も適切で簡単にシステムの構築ができました 安価であることもトライするきっかけになりました 顧客管理はもちろん、設定をすれば着信音が鳴る直前にグーグルでどこの電話番号かの検索結果が表示でき、簡単に顧客名に「迷惑電話」と登録することで迷惑電話を一切対応せずによくなりました Cons 改善してほしい点は思いつかないほど使いやすいソフトだと思います。 すでにあるかもしれませんが、オンラインでシステム構築代行サービスやシステムの改良を行っていただけるサービスがあればパソコンに詳しくない個人事業主にも広まっていくかもしれません Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 経営 Management Consulting ### "エクセル以上パッケージ未満" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 12, 2024 Pros コストパフォーマンス。エクセルでは機能不足だがパッケージシステムだと柔軟性が足りない、という状況に最適です。自由自在にシステムが作れる印象です。 Cons 特に思いつきません。 機能を増やすと扱いにくくなるので、これで必要十分だと思います。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User エンジニア Information Services ### "全体的にはとても使いやすいが（一部の）機能改善を望む" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 8, 2024 ある程度DB知識があればとても使いやすいシステムだと思うので、まったく知識のない方が使いやすくというよりは、ある程度知識のある方向けに開発していってほしいです。またデータ件数が多くなるとテーブルを切り替えて表示する際、もたつきを感じます（長い時で５秒程度）表示件数を少なくしたり、WIFIを有線に変えたりしてとりあえず対応しています。（終了して再開すると一時的に早くなります。）レスポンスの改善を望みます。 Pros データベース構築が容易で自由度が高いこと。また、ある程度DB知識があればとても使いやすいシステムだと思うので、まったく知識のない方が使いやすくというよりは、ある程度知識のある方向けに開発していってほしいです。 Cons ①バッチ更新機能（update、insert）・・・現在テーブルをエクスポートし、excelでフラグを立てたり更新日を変更してインポートして一括更新していますが、FullFree上で更新(update・・・)や(insert into・・・）出来たら大変助かります。 例）受注済みデータ10000件から1000件を条件で絞り込み、出荷した際に出荷日と出荷済みF更新する・・・など ②確認ボタンのイベントを発生時にマクロのようなもがあれば、入力した内容の整合性チェックができるのでぜひ機能追加をご検討ください。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 家電 Retail ### "電話応対には必須のツール" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 26, 2024 Pros 入社歴の浅いスタッフでも安心して電話に出られる。顧客台帳から、任意の顧客情報を拾って表示することができる。 Cons 不満なく使えています。強いて挙げれば価格をもう少し下げてもらえると助かります。2台目以降の初期費用等。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10003597/Fullfree/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.