# T-Macss Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about T-Macss Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/10003628/T-Macss --- # T-Macss Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 22, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) T-Macss ## What is T-Macss? T-Macss allows Japan-centered employees to turn their smartphones into business phones and use office phone functions, including extensions. Staff members can set the app to play a voice message outside business hours or during breaks and vacation leave. The Interactive Voice Response (IVR) feature automatically sorts incoming calls and plays a pre-set audio message for clients on a waitlist. Users can record calls and save data on a cloud server, allowing business administrators to view call histories and listen to recorded conversations. Enterprises can also set multiple conditions for incoming calls, like transferring calls made to absent operators. ## What is T-Macss used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥4000 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for T-Macss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kronoz.co.jp/&name=T-Macss) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### T-Macss 4.3 (3) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price ¥4000 Per Feature, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.4 (466) Value For Money 4.0 (3) Value For Money 4.3 (307) Customer Service 4.3 (3) Customer Service 4.1 (338) ## T-Macss alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) ## FAQs about T-Macss Overview ### What company size and specific industries is T-Macss built for? T-Macss is designed for SMEs and large firms running call centers or customer help desks, especially within Japanese organizations across multiple industries. It fits businesses that need support operations for customer service rather than a single narrow sector. Features and Usability ### What are the key features of T-Macss? T-Macss offers IVR for automated call routing and caller self-service through interactive voice menus. This core feature supports phone-based menu navigation, call handling, and directed responses based on keypad input or spoken selections. Getting Started and Support ### What training and onboarding options does T-Macss offer? T-Macss provides documentation for training and onboarding. This format gives teams written reference material they can use to review setup steps, learn core functions, and check details as needed during implementation and day-to-day use. Getting Started and Support ### What customer support options does T-Macss offer? T-Macss provides Email/Help Desk and Phone Support. No reviewer feedback is available about support experience, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for users who need product assistance or account help. ## Pricing Value for money 4.0 (3) Basic ¥4,000 Per Feature,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Shawn R. Customer Support Manager Consumer Services ### "App blessing in disguise" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 11, 2024 Overall being able to access work items on any phone has been a huge blessing Pros I love how my recordings are stored safely in the cloud Cons The initial training was a little less than needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VF Vinita F. administrator Medical Practice ### "Great Program for Employers & Employees!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2024 My overall experience was positive. I worked with T-Macss for a number of years and suited our needs extremely well. Pros If you are a manager or time keeper, it is very easy to navigate. It is very easy to create reports for your needs or your staff. Cons The only think I can think of is the tiers of the program related to the price of the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC NATHAN C. Staff accountant Hospital & Health Care ### "Easy to use and saves time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2024 Pros The program is very easy to use and saves so much time. Cons Customer service is sometimes difficult to get ahold of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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