# Stripe Terminal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Stripe Terminal the right Point of Sale solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10003763/Stripe-Terminal/reviews

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Stripe Terminal

4.8 (12)

[View alternatives](https://www.capterra.com/p/10003763/Stripe-Terminal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Stripe Terminal

Ease of use

4.4

Customer Service

4.3

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Fabio E.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Easy, flexible & convenient"

May 5, 2023

5.0

Pros

I felt extremely safe knowing that it's PCI compliant and that security wouldn't be an issue at all. I only used for a limited time, for a pop-up, and I really need my customers trust me...and they did, because Stripe's name is quite familiar nowadays. I also liked that it was easy to use it with my smartphone, the integration was smooth and flawless.

Cons

I wish more payment methods were added. I also had to buy a printer, but I guess that wouldn't be problem for permanent businessess - unlike mine.

Review Source

EM

Elijah M.  
Software Dev / UX Designer  
Consumer Services  
Used the software for: 6-12 months

### "Self Employment of the future, almost."

April 21, 2023

4.0

I think the stripe terminal has a lot of positives, but the main issues is just how far behind the mobile app is. The fees are acceptable considering how flexible the payment options are.

Pros

I really enjoy the depth of how much you can customize your stripe account / products, and how many surprisingly useful features I find myself using.

Cons

I think the stripe terminal provides a lot of key necessity's but as a self employed user, I find myself using stripe on my mobile device a lot. The mobile app does NOT have even half of the functionality as the desktop client. I hope to see when the app is given the same functionality, because I dislike using my browser to have to view things such as Disputes, and since the browser isnt mobile friendly you are having to resize the page a lot.

Alternatives considered

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)

Reason for choosing Stripe Terminal

Mainly since this is one the only card payment allowing platforms, i havent looked into Square Payments, but I still do enjoy stripe.

Review Source

JA

Jeremy A.  
Director of Culinary Academics  
E-Learning  
Used the software for: 2+ years

### "Good one way communication "

August 14, 2023

4.0

Pros

The ease of Stripe processing is great for customer use. Clean looking integration that is easy to use and quick on procesing and transfering.

Cons

Stripe does not communicate well with other integrations. It is VERY difficult to integrate with other apps unless you are a programmer. The small business owner is limited in functionality becuase the instructions are not clear.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer & Network Security  
Used the software for: 2+ years

### "Stripe terminal is the easiest way to manage payments and subscriptions for your company."

February 1, 2025

5.0

Pros

Stripe terminal is easy to use, easy to set up on your machine also, is the best and also good way to test if your Stripe implementation is going good. You can create subscriptions, plans, manage users, you can cancel subscriptions and also refund them, very complete.

Cons

I used stripe Terminal almost weekly on my last job, and I had no complains while working on the whole Stripe platform for that company.

Review Source

RG

Rafael G.  
Analyst  
Banking  
Used the software for: 2+ years

### "Let's check Stripe"

October 7, 2024

5.0

Overall, Stripe has been an exciting product. In fairness, it offers so much that a couple of my colleagues feel it is daunting, but for me, it offers me absolutely everything I need to make me feel like a genius. It is a brilliant product and I love using it

Pros

Stripe is absolutely fantastic. It is sleek, easy to manage, and the amount of information it offers on metadata and IP addresses will definitely make you feel like you own the platform. It offers cloud-based ordering, end-to-end encryption, and even personal customisations

Cons

It is a virtual terminal, and sometimes security can be less safe than other payment methods

Review Source

ST

Sonia T.  
Admin operations  
Restaurants  
Used the software for: 2+ years

### "Stripe Terminal"

August 30, 2023

5.0

I got used to the platform very fast and now it is one of my favourites.

Pros

There are a lot of useful features which are easy to find and thus make the platform very user-friendly.

Cons

The security of the payments can be improved, as we get a lot of chargebacks that are resolved in the payer's favour. We are clearly losing money over these.

Review Source

TT

Todor T.  
HelpDeks Specialist  
Consumer Services  
Used the software for: 2+ years

### "Great Payment Processor "

September 1, 2023

5.0

We feel very confident that our payment transactions are taken care of with zero downtime and upmost security

Pros

The reliability and security of the payment processing is outstanding

Cons

It is a bit more expensive than other payment processors

Review Source

VR

Verified Reviewer  
Senior Tech Support  
Computer Software  
Used the software for: 2+ years

### "Perfect for any user level"

September 3, 2023

5.0

Pros

It's very user friendly, regardless of the level of computer competence of the user.

Cons

The integration was easy and I understand that it's for security reasons, but I dislike the fact I have to re-log in so many times.

Review Source

TK

Ted K.  
Helpdesk Agent  
Consumer Services  
Used the software for: 2+ years

### "One of the best payment gateways "

August 28, 2023

5.0

Pros

It has all the best security features. It is never down.

Cons

The interface is a bit difficult to navigate.

Review Source

YA

Yuri A.  
Help desk manager  
Information Technology and Services  
Used the software for: 2+ years

### "The best payment processing gateway!"

August 30, 2023

5.0

Pros

The best quality of the gateway is that it’s very easy to use.

Cons

I haven’t found anything that is bothering me with Stripe.

Review Source

JG

Jose G.  
Technical Support Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent on taking In Person Payments"

February 24, 2023

5.0

Pros

Great integration on the Payment platform workflow; components can be added/subtracted according to business needs

Cons

It's required to use Stripe pre-certified readers

Alternatives considered

[Rezku POS](https://www.capterra.com/p/157466/Rezku-POS/)[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[ACE Retail POS](https://www.capterra.com/p/155358/ACE-Retail-POS/)

Review Source

SY

Sydney Y.  
Programs Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "No User Error"

May 3, 2023

5.0

Stripe Terminal allows us to easily sell last minute tickets to our educational events, without forcing people to go online to an external ticket vendor while they wait at the front door.

Pros

Most of our customers are on the older side, and not great with technology (to put it mildly). Stripe Terminal is incredibly straight forward, and accessible to even the most technology-confused of our people, which was an absolute must.

Cons

Tap to pay doesn't always go through, and can make what should be a quicker option turn into a slow and grinding game of troubleshooting.

Review Source

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