# webSAM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about webSAM Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10003783/webSAM --- # webSAM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) webSAM ## What is webSAM? webSAM is the ultimate WMS for mechanics in NZ and Australia. As a cloud-based system, you can easily access your workshop’s operations from anywhere. Say goodbye to admin and hello to more time doing what you do best – fixing vehicles. webSAM includes SMS and email reminders, eWoF (New Zealand only), a tech web app, a digital diary, a seamless two-way integration with Xero accounting software and so much more. Our local support is also second to none. Take webSAM for a 14 day test drive today. ## What is webSAM used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for webSAM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://auxosoftware.com/&name=webSAM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### webSAM 5.0 (1) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price NZ$99 Per User, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (744) Value For Money 5.0 (1) Value For Money 4.7 (689) Customer Service 5.0 (1) Customer Service 4.9 (714) ## webSAM alternatives [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) ## FAQs about webSAM Overview ### What company size and specific industries is webSAM built for? webSAM is designed for mechanic workshops in New Zealand and Australia, especially small to mid-sized operations that want to cut paperwork and work more efficiently. It targets automotive service businesses that need a practical tool for managing workshop administration and daily tasks. Features and Usability ### What are the key features of webSAM? webSAM offers accounting and time tracking as core features, plus work order management, job tracking, and maintenance scheduling for service operations. It also includes billing and invoicing, quotes and estimates, CRM, customer database, employee scheduling, inventory tracking, reporting and statistics, alerts and notifications, and API and third-party integrations. Integrations ### Which third-party tools and platforms does webSAM integrate with? webSAM connects natively to Xero, supporting accounting and financial workflows through a single third-party platform. This integration gives webSAM users a direct link to Xero for data exchange and record management. Getting Started and Support ### What training and onboarding options does webSAM offer? webSAM provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided instruction, live online sessions allow remote walkthroughs, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does webSAM offer? webSAM provides Email/Help Desk support and a Knowledge Base for customers who need assistance or self-service guidance. No reviewer feedback about support experience is available, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Labor Rates 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Quotes/Estimates 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Service History 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets webSAM 33 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Reporting on how each user, task or process has advanced since its initiation Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic NZ$99.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Derrick G. Owner Automotive ### "Orizen Rangiora" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2023 Like the new look, but stock control doubles up my expenses in Xero. Pros User friendly, we can schedule our day without the use of a paper diary. Cons Still a few things we cannot do in the new version tgat we can in the ikd one. Reasons for choosing webSAM Price and web based. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 15, 2023 Thank you for taking the time to leave us a review Derrick, we really appreciate your feedback. We're working on new features for webSAM that we'll be releasing soon - we think you're going to love them! In the meantime if you need a hand with the Xero integration, feel free to get in touch with our helpdesk. Thank you! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.