# Renter Insight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Renter Insight Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/10003809/Renter-Insight --- # Renter Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Renter Insight ## What is Renter Insight? Renter Insight is a complete Property Management Software Platform for Manufactured Housing, Multifamily, Storage and Single Family Housing. The all-in-one solution includes Accounting, Rent Payments with auto late fees, Resident Screening, Maintenance Requests, Resident Portals (w/Android & iOS Apps), Communication Platform, Renters Insurance and much more. Renter Insight offers Phone, Chat and Email customer service for all paid plans at no extra cost. We have the most competitive pricing with no hidden fees for service, communications or reporting. ## What is Renter Insight used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16.6 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Renter Insight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.renterinsight.com&name=Renter Insight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Renter Insight 4.8 (13) VS. [4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $16.6 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 4.6 (1,545) Value For Money 5.0 (13) Value For Money 4.6 (1,475) Customer Service 4.9 (13) Customer Service 4.7 (1,516) ## Renter Insight alternatives [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10003809/Renter-Insight/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tenant Portal 4.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Online Payments 5.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Accept and process online payment transactions Lease Tracking 5.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Monitor the process of lease agreements Customer Database 4.9 (7) 14.29% of 7 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Property Database 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) Renter Insight 80 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Manage various distribution channels, build relations with channel partners, and track their performance Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments A collection of customer information such as contact details, demographics, previous interactions, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Used by brokers Used by property managers Specialized for organizations who focus on residential projects Centralized accounting record which tracks all financial transactions Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential leases For residential properties Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Managing renters, rent payments, maintenance workflows & documents. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 5.0 (13) Free Trial Free Version Basic $16.60 Other,Per Month Starter Plan $0.00 Value for money 5.0 (13) 5.0 Based on 13 reviews ## Integrations [ Zego](https://www.capterra.com/p/230122/Zego/)[ Dash](https://www.capterra.com/p/10006764/Dash-Billing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(11) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BC Branson C. Property Manager Real Estate ### "Renter Insight" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 24, 2025 Overall I have had a good experience! I only use some of the functions right now, but it's very helpful. Pros It helps me keep properties, maintenance, and leases organized. I like that it tells me ahead of time when i will have leases expire. Cons I sometimes have trouble moving tenants out in the system. I notice this most in non-standard situations such as when not all roommates move out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tina M. Owner Real Estate ### "From The Frog" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 The support is the biggest thing to me. Nice to have all the help you need to learn how to use the program. Pros Still learning but I like the displays for each tenant. The ledger is my favorite display. The rent reminders for the tenants is a great idea. Cons So far nothing. Still in the learning phase. Switched from [SimplifyEm](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/) Not a user friendly program. Help was not easy to get. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reasons for choosing Renter Insight I think price was the first reason. The application process I liked also. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2025 We are so happy Renter Insight is working well for you. GM Giuseppina M. Managing partner Real Estate ### "Best software for your rentals!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2024 This software makes my job much easier, I am happy about what they offer and their responsiviness' to every question I asked. Pros I am the owner of a management company with a small portfolio of rental properties (average between 10-15) This software is easy to set up and it makes it simple to manage rentals. It has all you need to run a smooth rentals business, starting from accepting applications to managing move in/move out processes, to keep track of the rent payments. In addition, their chat is very helpful to solve any issue you might have. I was really worried about managing the rentals considering the expensive software in the market but then I discovered Renter Insight. Definitely recommend Renter Insight for medium and smaller landlords! Pricing is quite low compared to the big boys like Buildium, AppFolio, DoordLoop, etc. who have high minimum buy ins. Cons None. I really do not have anything bad to say about the software and the company’s customers service department. Renter insight is a software easy to manage and it is affordable for small businesses. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing Renter Insight Affordability and easiness to manage rentals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2024 Giuseppina, Thank you for your review, we are happy Renter Insight is working out so well for you. Thanks, Team Renter Insight LS Lindsey S. HOA Board President Individual & Family Services ### "Great for Collecting Rent, Recommend Updates for User-Friendly Interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 8, 2024 Overall the experience has been worthwhile but we would benefit from additional features and a more user-friendly interface. Pros Ease of collecting rent payments, having a support person dedicated to our account, additional ability to report maintenance issues (but this feature could be expanded). Cons The platform is still not as user-friendly as it could be, there are a lot of features that are difficult to find/use. Alternatives considered [Zego](https://www.capterra.com/p/230122/Zego/) Reasons for choosing Renter Insight Zego doesn't support smaller properties and Renter Insight does. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2024 Hi Lindsey, Thanks for your feedback. We strive to add the best products and support it with world class service. Could you please contact us directly with more details of where you find the user interface difficult? Please send more details to support@renterinsight.com. Thanks again. KH Kate H. Owner Real Estate ### "Secret weapon for investor bottom lines" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2024 Our experience with Renter Insight has been overwhelmingly positive. The company is responsive, helpful, and offers tremendous value to landlords. Pros Renter Insight has cut our annual management costs by $50,000/year. The software enables us to do all of the tasks (credit applications, screening, security deposits, payments, maintenance requests, billing, credits, accounting, etc) that we previously hired a reputable management company to do. After working with the previous management company for five years, we have realized that we were paying fees for analogue services that can easily be managed by Renter Insight. Our rental units were profitable, but Renter Insight has generated value that has gone directly to our bottom line. The team at Renter Insight is knowledgable, responsive, and helpful. All of my questions are responded to within the same business day. Cons There is nothing I dislike about Renter Insight. I feel so grateful to have found this software. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) We used OWA Rent Manager through our other property management company. Overall it was not a streamlined software. It is hard to tell if it was due to the management company entries (not enough detail around maintenance and fees), or if it was in the Software itself. Alternatives considered [Zego](https://www.capterra.com/p/230122/Zego/) Reasons for choosing Renter Insight We initially were looking at options that were much more expensive but didn't offer anything more than Renter Insight offers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2024 Hi Kate, Thank you for the kind review, we are so happy you love using Renter Insight. We are always here to listen, improve and help you focus on your business. Thank you, Team Renter Insight NM Natalee M. Rental Agent Real Estate ### "Helpful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2024 Working with renter insight has been overall a great experience. Their team is very helpful. Pros I like that the tenants can also access the portal in order to view what they owe, make payment online, and submit maintenance request. This simplifies the management process to have everything located in one place. Cons The lease tracking is a bit confusing. I would prefer a tenants ledger to be continuous instead of separated by leases. It makes the renewal process difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2024 Thanks for your feedback! We have linked the prior lease charges to give you visibility within the ledger. We do separate the lease terms as they are two separate agreements and want to ensure there is clarity if any outstanding balances are pending prior to renewal. We are always happy to give you free training to walk you through this. TL Tony L. Asset Manager Real Estate ### "Renter Insight Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 Pros The system is easy to navigate and user friendly. Tom is always available for help and support! Cons It would be great to have ability to pay vendors through the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2024 Thanks for your review, we are happy you like our program and support. Good news, we will soon be adding vendor bill pay! We will notify you in the product updates when it's live. SS Steve S. Vice President of Sales and Marketing Real Estate ### "Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 Overall, the experience has been great. I would highly recommend this software solution. Pros I enjoy how "simple" the system is while not loosing functionality/features. The system seems to be intelligently designed to meet the needs we have/typical rental companies have. Also, service has been beyond impressive. Anytime we had questions, the response time is immediate. Cons No real cons. I would just recommend have everyone involved in the initial training that will be using the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2024 It's great to hear your positive feedback, we love when our clients are happy! NC Nick c. Director of Operations Design ### "My Residents LOVE It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2023 As I said in the cons section, so far it has been a great experience. Seamless and trouble free. awesome customer service too Pros Tenants started using the portal immediately and love it. It has helped us get really organized on the management s side Cons So far nothing to report. it's been great on all fronts Reasons for choosing Renter Insight price, design, user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2023 We are so happy your residents are loving it! AU Anonymous User Owner Real Estate ### "So Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2023 Happy we upgraded to a real system. Pros Accounting is built in and is easy to use. We are glad to have everything in one place. Cons No real issues. A small learning curve with new software, but it was expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2023 We are happy to see you think it's easy to use, that's our goal. [View all Reviews](https://www.capterra.com/p/10003809/Renter-Insight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)