# SurveySense Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SurveySense Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/10003825/Customer-Feedback-Tool

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# 

 SurveySense Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SurveySense

## What is SurveySense?

SurveySense is a customer feedback tool that helps businesses create and analyze surveys. It offers one-question formats like smileys and star ratings, as well as customizable multi-question surveys. Another feature is real-time alerts for urgent feedback, with email notifications for quick response to customer issues. SurveySense integrates with CRM systems, ensuring customer satisfaction tracking. The tool also provides advanced analytics, with customizable dashboards for customer satisfaction score (CSAT), customer effort score (CES), and net promoter score (NPS) data.

## What is SurveySense used for?

[Survey](https://www.capterra.com/survey-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
not available

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Do you work for SurveySense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.marcomrobot.com&name=SurveySense)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SurveySense

4.0 (1)

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (1,549)

Value For Money

5.0 (1)

Value For Money

4.5 (1,211)

Customer Service

5.0 (1)

Customer Service

4.5 (1,143)

## SurveySense alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Channel Distribution

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Survey Builder

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and manage surveys

Mobile Survey

Distribute a survey via mobile devices

SurveySense 4 features

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

View and track pertinent metrics to find patterns and gain insights from data

Create and manage surveys

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Basic

$19.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Mailjet](https://www.capterra.com/p/130105/Mailjet/)[

Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DV

Dennis V.

CEO

Computer Software

### "Simple and affordable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2023

Got the job done, affordable and responsive support team. The system works and is reliable. Hoping to see a couple of simple features developed on their roadmap.

Pros

I was able to set up SurveySense in just a couple of minutes with no training.

Cons

One-question surveys should be able to require comments and email if the score is below average.Multi-question surveys should have more flexibility to change style options like button style and colors.

Reasons for choosing SurveySense

Simple, affordable and worked as stated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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