--- title: "LoyaltySurf Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LoyaltySurf Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10003851/LoyaltySurf/" page_type: "product" language: "en" --- # LoyaltySurf Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) LoyaltySurf ## What is LoyaltySurf? Turn your users into a word-of-mouth marketing force LoyaltySurf is advocacy software that lets you reward users when they submit reviews, post on LinkedIn, create a video, and perform other advocate activities. Grow user engagement with an advocacy, loyalty, rewards program with our all-in-one-software. - REST API, Webhooks, Zapier - Integrations with Stripe, HubSpot, Salesforce, Recurly, Chargebee - Customizable Rewards - Build your exact vision - Fast setup time - Immediate ROI - Automated reward fulfillment (you can always approve rewards beforehand) - Fully whitelabeled ## What is LoyaltySurf used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltySurf?[Manage this product listing](https://www.g2.com/products/loyaltysurf/claim_requests/new?auto=true) ## LoyaltySurf Overview Updated September 2026 AI summary LoyaltySurf offers small and midsize businesses a platform for managing customer loyalty programs, featuring tools for CRM, campaign management, and customer segmentation. The software supports rewards, promotions, and membership management, with additional capabilities such as campaign analytics, gamification, and third-party integrations. LoyaltySurf is delivered as a cloud-based, web-accessible solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltySurf 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $39 Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## LoyaltySurf alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about LoyaltySurf Overview ### What company size and specific industries is LoyaltySurf built for? LoyaltySurf is designed for B2C, FinTech, SaaS, and enterprise companies that want a loyalty program built around customer engagement and retention. It fits organizations across these sectors, from digital consumer brands to larger corporate teams managing recurring customer relationships and reward-based participation. Features and Usability ### What are the key features of LoyaltySurf? LoyaltySurf offers loyalty program and rewards management, gamification, and gift card management for customer retention campaigns. It also includes CRM, customer profiles, customer segmentation, and customer history, plus campaign management, email marketing, real-time analytics, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does LoyaltySurf integrate with? LoyaltySurf integrates with 8 third-party tools, including Chargebee, HubSpot CRM, PayPal, Recurly, Salesforce Platform, Stripe, Tango, and Zapier. Its catalog covers billing, CRM, payments, and automation platforms, giving teams a focused set of connections for customer and subscription workflows. Getting Started and Support ### What training and onboarding options does LoyaltySurf offer? LoyaltySurf provides documentation to help teams get started. This written material can serve as a self-paced reference for setup steps, feature guidance, and ongoing checks as users learn the platform and review key details when needed. Getting Started and Support ### What customer support options does LoyaltySurf offer? LoyaltySurf provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so support quality, response times, and common user frustrations cannot be assessed from the provided data. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) LoyaltySurf supports all three features that reviewers rate as most important: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and run more consistent loyalty campaigns. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat LoyaltySurf 24 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing Free Trial Free Version Free $0.00 Startup $39.00 Business $69.00 ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Chargebee](https://www.capterra.com/p/131433/Chargebee/)[ Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.