--- title: "The Data Refinery Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Data Refinery Software - reviews, pricing plans, popular comparisons to other Data Management Platforms products and more." source_url: "https://www.capterra.com/p/10003858/The-Data-Refinery/" page_type: "product" language: "en" --- # The Data Refinery Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Data Refinery ## What is The Data Refinery? Uniting data from marketing, sales, operations and finance systems and gluing it together with public datasets to create an enriched, trustworthy single view; Used by the next generation of British ecommerce retailers, The Data Refinery is designed to help everyone in ecommerce understand what is driving good and bad performance, and make better decisions in a really simple way. ## What is The Data Refinery used for? [Integration](https://www.capterra.com/integration-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Data Refinery?[Manage this product listing](https://www.g2.com/products/the-data-refinery/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Data Refinery 4.7 (3) VS. [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price £500 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.3 (11) Value For Money 5.0 (3) Value For Money 4.4 (10) Customer Service 5.0 (3) Customer Service 4.5 (11) ## The Data Refinery alternatives [Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/) [4.2 (11)](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/) [Basis Technologies](https://www.capterra.com/p/163311/Basis-Technologies/) [4.4 (17)](https://www.capterra.com/p/163311/Basis-Technologies/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163311/Basis-Technologies/) Highest Rated [MSIGHTS Platform](https://www.capterra.com/p/197214/MSIGHTS-Platform/) [5.0 (1)](https://www.capterra.com/p/197214/MSIGHTS-Platform/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197214/MSIGHTS-Platform/) [Apteco FastStats](https://www.capterra.com/p/101009/FastStats/) [4.8 (9)](https://www.capterra.com/p/101009/FastStats/reviews/) Starting price $6500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/101009/FastStats/) ## FAQs about The Data Refinery Overview ### What company size and specific industries is The Data Refinery built for? The Data Refinery is designed for British direct-to-consumer ecommerce retailers of any company size, especially businesses selling online to consumers. Its target audience is specific to the ecommerce sector rather than broader industries, with a clear focus on UK retail brands that sell directly to customers. Features and Usability ### What are the key features of The Data Refinery? The Data Refinery offers data warehouse capabilities, data integration, and data storage management for consolidating multiple data sources. It also includes ad hoc analysis, query builder, dashboards, customizable reports, and real-time analytics, plus access controls/permissions, role-based permissions, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does The Data Refinery integrate with? The Data Refinery connects natively to Microsoft Power BI for business intelligence and reporting. It supports 1 third-party integration, giving teams a direct link between raw landing data and Power BI modeling for analysis and downstream business requirements. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does The Data Refinery offer? The Data Refinery provides live online training sessions for guided setup and product instruction. This format supports real-time interaction with instructors and can help teams review features, ask questions, and follow structured onboarding steps during remote sessions. Getting Started and Support ### What customer support options does The Data Refinery offer? The Data Refinery provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support quality, response times, or helpfulness is available, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 3,958 Data Management Platforms reviews Capterra data shows that buyers of data analysis software rank the following features as their top priorities: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) The Data Refinery supports all three features reviewers rate most highly: **Multiple Data Sources**, **Reporting/Analytics**, and **Dashboard Creation**. Together, these capabilities help businesses bring data together from different systems, turn that information into useful reports, and present insights in clear dashboards, allowing teams to make faster and better-informed decisions. Multiple Data Sources 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Data Connectors 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Connect to big data sources Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics The Data Refinery 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Data Warehouse: Data vault where data is aggregated for later distribution to applications. - Database Support: Supports common databases such as MySQL and Oracle - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Historical Reporting: Information, data and reports that are being tracked over time - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Query Builder: Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self-service Analytics: Generate reports on your own without IT involvement - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic £500.00 Per Feature,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DH Damien H. Data Analyst Consumer Goods ### "How The Data Refinery Directly Supports BI Within Our Tech Stack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2023 Automation of reporting has given >50 available hours back to the business. Access to curated reports built on datasets containing a multitude of data sources means there is now one location for viewing all data. The business is now more agile and can react to changing market conditions in close to real time rather than understanding the 'what' days or weeks after. Business insights are now generated and distributed rapidly. Within the commercial department, insights have led to changes in pricing strategies to improve margin and volume. In operational depts we have improved our picking and packing times and challenged warehouse cost increases through visibility of SLA breaches.The self-serve culture established by the ability to access reliable and accurate data with ease within a user-friendly environment has increased the analytical capacity of the business.We have increased confidence with our board by delivering timely, frequent and sophisticated reporting. Pros ETL is managed seamlessly by TDR. Delivering robust and reliable models before morning business hours. Reduces the strain on internal analytics function to manage this part of the data value chain. Allows us to concentrate on analysis and delivering insight to senior management and the wider business. Cons A desired feature I would put on a wish list would be a transformation tool with version control should you wish to model landing data over the provided analytics model. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MD Mike D. Head of Data & Analytics Consumer Goods ### "Single source of ecommerce analytics and customer model" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2023 Pros Customer service and support is absolutely first class. Ease of set up (less than 24 hours). Automatic connectivity to multiple ecommerce platforms, including Shopify, Google Analytics, Omnisend, Google Ads, Facebook Ads. Customer data modelling including enhanced demographic attributes. Cons Some UI challenges and adding users/building new views involves a bit of friction - but we the team behind the product are hugely responsive and are improving these features and developing new ones all the time, at pace. Alternatives considered [Klar](https://www.capterra.com/p/250251/Klar/) Reasons for choosing The Data Refinery Much more responsive in person customer service - versus plug and play Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RM Ryan M. Account Manager Information Technology and Services ### "All our data in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 We've had a very positive experience working with The Data Refinery. Easy to set up, ticks all the security boxes, excellent support and saves us mountains of time to get our data in the right shape and producing insights - thoroughly recommend! Pros Getting set up was really straightforward with a combination of self-service in the UI and their support team to help with the more complex connectors. The most valuable aspect for us is having our data in a model that we can use right away without having to perform any transformations. It allows us to get a near real-time view of our data with zero ongoing maintenance. Cons There's very little not to like. With new features being launched all the time, we keep finding new uses for the product and the few blockers we had have been removed. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.