# The Data Refinery Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Data Refinery Software - reviews, pricing plans, popular comparisons to other Data Analysis products and more.

Source: https://www.capterra.com/p/10003858/The-Data-Refinery

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# 

 The Data Refinery Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Data Refinery

## What is The Data Refinery?

Uniting data from marketing, sales, operations and finance systems and gluing it together with public datasets to create an enriched, trustworthy single view; Used by the next generation of British ecommerce retailers, The Data Refinery is designed to help everyone in ecommerce understand what is driving good and bad performance, and make better decisions in a really simple way.

## What is The Data Refinery used for?

[Integration](https://www.capterra.com/integration-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£500

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for The Data Refinery?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thedotcollective.co.uk&name=The Data Refinery)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Data Refinery

4.7 (3)

VS.

[4.5 (388)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/)

Starting Price

£500

Per Feature, Per Month

Starting Price

$1851

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.2 (388)

Value For Money

5.0 (3)

Value For Money

4.2 (294)

Customer Service

5.0 (3)

Customer Service

4.2 (282)

## The Data Refinery alternatives

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/61077/BEEM/#reviews)

Starting price

$899.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.4 (13)](https://www.capterra.com/p/184445/Infotools-Harmoni/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (35)](https://www.capterra.com/p/34708/ZEMA-Suite/reviews/)

Starting price

$18000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multiple Data Sources

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Data Connectors

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Connect to big data sources

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Extraction

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

The Data Refinery 51 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track and analyse user behavior within a system or network

Track and interpret campaign performance metrics

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Ability to handle large datasets

Move from one database to another, or upgrade the version of database software being used

Manage and store data in a database

Graphical representation of data

Data vault where data is aggregated for later distribution to applications.

Supports common databases such as MySQL and Oracle

Assemble applications and processes by dragging over and arranging pre-built components

Information, data and reports that are being tracked over time

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Generate reports on your own without IT involvement

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

£500.00

Per Feature,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DH

Damien H.

Data Analyst

Consumer Goods

### "How The Data Refinery Directly Supports BI Within Our Tech Stack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2023

Automation of reporting has given >50 available hours back to the business. Access to curated reports built on datasets containing a multitude of data sources means there is now one location for viewing all data. The business is now more agile and can react to changing market conditions in close to real time rather than understanding the 'what' days or weeks after. Business insights are now generated and distributed rapidly. Within the commercial department, insights have led to changes in pricing strategies to improve margin and volume. In operational depts we have improved our picking and packing times and challenged warehouse cost increases through visibility of SLA breaches.The self-serve culture established by the ability to access reliable and accurate data with ease within a user-friendly environment has increased the analytical capacity of the business.We have increased confidence with our board by delivering timely, frequent and sophisticated reporting.

Pros

ETL is managed seamlessly by TDR. Delivering robust and reliable models before morning business hours. Reduces the strain on internal analytics function to manage this part of the data value chain. Allows us to concentrate on analysis and delivering insight to senior management and the wider business.

Cons

A desired feature I would put on a wish list would be a transformation tool with version control should you wish to model landing data over the provided analytics model.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mike D.

Head of Data & Analytics

Consumer Goods

### "Single source of ecommerce analytics and customer model"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 20, 2023

Pros

Customer service and support is absolutely first class. Ease of set up (less than 24 hours). Automatic connectivity to multiple ecommerce platforms, including Shopify, Google Analytics, Omnisend, Google Ads, Facebook Ads. Customer data modelling including enhanced demographic attributes.

Cons

Some UI challenges and adding users/building new views involves a bit of friction - but we the team behind the product are hugely responsive and are improving these features and developing new ones all the time, at pace.

Alternatives considered

[Klar](https://www.capterra.com/p/250251/Klar/)

Reasons for choosing The Data Refinery

Much more responsive in person customer service - versus plug and play

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ryan M.

Account Manager

Information Technology and Services

### "All our data in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2023

We've had a very positive experience working with The Data Refinery. Easy to set up, ticks all the security boxes, excellent support and saves us mountains of time to get our data in the right shape and producing insights - thoroughly recommend!

Pros

Getting set up was really straightforward with a combination of self-service in the UI and their support team to help with the more complex connectors. The most valuable aspect for us is having our data in a model that we can use right away without having to perform any transformations. It allows us to get a near real-time view of our data with zero ongoing maintenance.

Cons

There's very little not to like. With new features being launched all the time, we keep finding new uses for the product and the few blockers we had have been removed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)