# BestFile Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BestFile the right File Sharing solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10003892/BestFile/reviews

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BestFile

4.7 (112)

[View alternatives](https://www.capterra.com/p/10003892/BestFile/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BestFile

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

Lee T

Business Development ManagerFacilities Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“This has led to improved workflow, reduced administrative load and allowed us to dedicate more time in delivering top tire cleaning services and expending our client base“

May 6, 2025

AK

Anna K

Revenue protection specialistApparel & Fashion, 11 - 50 employeesUsed the software for: 6-12 months.

“Syncing your files can take a while and the app on your phone doesn’t have all the features you get on your computer.“

May 29, 2025

Lee T

Business Development ManagerFacilities Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Additionally, its customizable access controls enable only authorized team members to access specific files, enhancing both security and workflow efficiency“

May 6, 2025

SS

Shristi S

Cloud Automation Engineer Information Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Tool has limitations like you can upload file upto 5gb at one time. When open on mobile device it looks uneven User Interface.“

September 9, 2023

Kamalpreet K

AccountantAccounting, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Bestfile help me to save my time by uploading and storing data with full protection which i can share on demand of my team members and clients without finding in drives.“

October 24, 2023

AK

Ajeet K

Technical recruiter Computer Software, 501 - 1,000 employeesUsed the software for: I used a free trial.

“The API documentation page frequently fails on the majority of browsers, so it should be divided into multiple pages.“

September 28, 2023

Edwin O

Music ProducerEntertainment, 11 - 50 employeesUsed the software for: More than 2 years.

“In my music production work, many files including videos, audios, images and documents are involved and i use BestFile to ensure that i keep all these files safe, and in a easily accessible place and to be honest, BestFile has helped me make sure i never loose any of them.“

October 3, 2023

Kevin Z

Regional Sales Director Machinery, 501 - 1,000 employeesUsed the software for: More than 2 years.

“BestFile acts mostly as a standalone and does not offer connectors for integrating it with other products and i find this as a big miss.“

October 5, 2023

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Colleen W.  
Marketing Associate  
Computer Software  
Used the software for: 6-12 months

### "Unlimited free storage excellent tool."

September 7, 2023

5.0

In overall, I enjoy the convenience of being able to access my data from any of my devices thanks to cloud storage. They are, without a doubt, shielded from harm. In comparison to other cloud-based technologies, they are simple to locate using a search engine. I really appreciate how simple it is to move files between my computer and my mobile device .

Pros

You are able to transfer private files in a way that is both highly safe and very speedy, without having to worry about the possibility of losing data, and the greatest part is that it is compatible with a wide variety of file formats. The platform is incredibly user-friendly and straightforward.

Cons

In all honesty, there is nothing that I dislike about it at all because it works well.

Switched from

[Box](https://www.capterra.com/p/148766/Box/)[IDrive](https://www.capterra.com/p/171884/IDrive/)

because, I appreciate that it's a program that's extremely simple to use yet has tremendous functionality, is safe, trustworthy, and free.

Review Source

AS

Aayushi S.  
HR Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "The HR Manager's Secret Weapon for Managing Files"

October 12, 2023

4.0

As an HR manager, I need to store and share a variety of large files, such as employee records, training materials, and patient information. BestFile makes it easy for me to do this without having to worry about running out of storage space or having to split large files into smaller ones.

Pros

I really like the fact that BestFile offers a variety of features for managing and sharing files, such as password protection, file previews, and download tracking.I often need to share sensitive employee information with other members of the HR team. I can use BestFile to password-protect these files, so that only authorized users can access them. I can also use BestFile to track who has downloaded these files and when.

Cons

It lacks the collaboration aspect. This feature would allow us to collaborate on files with others by editing and commenting on files in real time.

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

Notion was a complex tool for us, and not worth the high price tag per user.

Review Source

VR

Verified Reviewer  
ATD  
Education Management  
Used the software for: I used a free trial

### "About as shady as it can get"

February 6, 2023

1.0

Pros

I guess it technically works, you can upload a file and download it.

Cons

BestFile is shady. Nothing is specified on their website. here are just a few issues: What "strong encryption" are they using?Do they have access to the encryption keys? (i.e. Can you decrypt wo/ user account)How exactly does "sharing" work with encrypted data? Is that data not encrypted? Because if it is, and it can be decrypted by a public link, then they have access to the keys.Your Privacy Policy and ToS are as generic and bad as they can possibly be. No mention of how files are treated. Great copypasta (which I have nothing against when you're not dealing with actual PII and files whole claiming to be private). Other licenses that are exactly the same: \[sensitive content hidden\] .Unknown business model.

Alternatives considered

[Icedrive](https://www.capterra.com/p/200879/Icedrive/)

Review Source

SJ

Shruti J.  
Purchase Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "The Best Way to Store and Share your Files"

October 10, 2023

5.0

As a purchase manager, there is the constant need of sharing large files with colleagues on a regular basis. We use Bestfile because it allows us to upload and share files of any size - without having to worry about storage space or file size limits.

Pros

I usually find it easy to upload, share and manage files. I utilize this feature frequently while sharing large files with our vendors and suppliers. All I have to so is upload it to Bestfile and within minutes it generates a link which I can share with them to download.No security breach so far.

Cons

It does not offer a file versioning feature or collaboration tools. We have to use a different tool for that.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

It was quite expensive and just not worth it.

Review Source

LK

Lenah K.  
Nurse  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Every day is a good day with BestFile. No struggles storing and retrieving files whatsoever."

October 5, 2023

5.0

Top. I have created a unique like for BestFile. Inseparable union.

Pros

Full package likable. BestFile treats every files with dignity which ensures security of the content all the time. Cloud storage service is the best idea. I love it that I can retrieve or add files to my account anytime, anywhere.

Cons

BestFile is simple. Easy to use and implement. I have no cons so far. I can't challenge any of the features.

Switched from

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Far more secure and reliable that any other tool.

Review Source

GP

Georgina P.  
Talent Acquisition Leader  
Staffing and Recruiting  
Used the software for: 2+ years

### "Giving the least difficult answer for the most perplexing issue. "

October 12, 2023

5.0

It is the most interactive software ideally suited for online working experience.It is flexible and gives it's users control and sovereignty.Security and storage services is their main task.

Pros

This is the most phenomenal software for storage of files.The experience of high quality service and proper security.Have been using it share files and I find it quite easy to use.They always offer the best value of money.quality service and satisfaction are everything to BestFile.

Cons

Love everything about it.This is the secret catalyst that we experts use.

Switched from

[Filemail](https://www.capterra.com/p/234042/Filemail/)[iCloud](https://www.capterra.com/p/204717/iCloud/)

Wanted a secure software and flexible one for me and my team.BestFile has been our game changer.

Review Source

Lee T.  
Business Development Manager  
Facilities Services  
Used the software for: 2+ years

### "Don't miss our on BestFile's power to transform document management, streamline workflow, secure data and boost efficiency."

May 6, 2025

5.0

Our Overall experience with BestFIle has been extremely positive as it has made our daily work significantly easier and more efficient. By centralizing all our important documention one secure, accessible location, we have eliminated the time consuming tasks if searching through emails and borrowing physical files, allowing our teams to stay organized and focused.BestFile intuitive system has streamlined our collaboration, making it faster to share contracts, invoices and other business documents. This has led to improved workflow, reduced administrative load and allowed us to dedicate more time in delivering top tire cleaning services and expending our client base

Pros

BestFile delivers and easy to use document management system, which help keep contracts, invoices and client documents organized and accessible The cloud added storage allows for seamless collaboration, ensuring that everyone has access to to the latest file from any location. BestFile's secure file sharing features are a lifesaver. They protect sensitive client data while making it easy to send documents to customers and partners. Additionally, its customizable access controls enable only authorized team members to access specific files, enhancing both security and workflow efficiency

Cons

We have reaped the full benefits of BestFile and we therefore have nothing against it

Review Source

AK

Anna K.  
Revenue protection specialist  
Apparel & Fashion  
Used the software for: 6-12 months

### "BestFile's clear reports made it easy to show we met compliance requirements during our last audit"

May 29, 2025

5.0

With BestFile, I don’t have to look for files in different places; they are all kept in one place. I don’t have to spend time looking for documents and teamwork is made easier with more useful tools. By constantly updating and backing up information, problems and data loss are cut down, helping everything continue smoothly.

Pros

BestFile lets you organise your files quickly. I am able to add my own tags and folders which makes finding documents much easier. For example, I can tag all project files with "Client A" to access them right away. I save time since I don’t have to wait for the search results. Because team members can work in real time, there are fewer issues with keeping the document up to date. Because I have automatic backup, I never worry about losing my work.

Cons

Some new users might find it tough to get used to the programme. Syncing your files can take a while and the app on your phone doesn’t have all the features you get on your computer. Still, these points are not as important as all the good things about smart cities.

Review Source

Kimani N.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Impressive tool that combines file storage and management in a dependable way"

October 2, 2023

5.0

To be honest we have had a very smooth experience with BestFile. We are able to send files with soo much ease while keeping them soo safe. And accessing files from the cloud storage is soo simplified

Pros

BestFile is the best cloud storage that I have experienced soo far. It unifies file storage and management centrally. It is also quite affordable and offer solutions that fits most firm data transfer needs in the most simplified way. These solutions include but not restricted to unlimited storage that is free so that you can upload and store files. The speed of upload, download and transfer is impeccable and enables sharing of many files concurrently and the sharing options is soo easy in a way that just by a click you can send the file through a link or even on social media platforms ensuring that any file reaches the recipient on time. Apart from transfer, it has a flexible control panel from where files are managed and easily controlled. Security of accounting files is very paramount because the slightest tampering of digits can cause such a huge mess on reconciliation and that's why we prefer using BestFile since the security features are availed to us as users. We often use the password protection to encrypt the files and only we and the recipient clients can access them. Also on transfer the files are usually secure over SSL connection to keep them from unauthorized compromise.

Cons

Accounting files usually are bulky soo the restriction of sharing a file of upto 5GB gets a little challenging for us. But we have figured it out over the years and we are able to compress and divide our files to meet these restrictions

Review Source

Muthoni G.  
Licensed Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Reliable tool to send medical reports"

October 4, 2023

5.0

I have had such an experience with BestFile. All thanks to it we are able to share information securely within the facility. This has enhanced our care services delivery through joint efforts

Pros

There are soo many features I appreciate about BestFile. I rank it top most of all the tools in my workspace because it is pocket friendly to acquire and implement in any workspace. It is also user-friendly with an intuitive interface that gives me the liberty to transfer files soo effortless. Mental reports consist of many documents from xrays, clinical reports and behavioral reports. Imagine BestFile gives me the pleasure to enjoy unlimited storage for upload and transfer of all these . As well as manage them on a single control panel.Also within our facility, we work as a chain to ensure our patients receive maximum care hence there is alot of sharing of patients infor from one medic to the other. BestFile come in soo handy in transfer. It is easy to share any file type with just a click. It supports sharing of multiple documents simultaneously and the sharing speed is that of a lightning. Confidentiality policy is key in our line of duty and BestFile guarantees security of files in storage we secure them using passwords and on transit they are secure over a SSL connection

Cons

One of the things I have found quite challenging with Best File is that the files don't remain forever. If they stay for a period of time being inactive then you will have to upload them again. It becomes a challenge when you need to refer on the system for patient information who are in for semi- annual appointments

Review Source

VR

Verified Reviewer  
Senior Associate  
Construction  
Used the software for: 6-12 months

### "Unlimited Free Storage and Hassle Free File Management with Bestfile!"

October 6, 2023

5.0

With unlimited storage in BestFile, we were able to easily migrate our data from other cloud providers and it was really quick. Most important, we have saved a ton of money as it is free of charge for unlimited storage part. With this, we were able to complete our operations perfectly and no hassle.

Pros

The most things thst I like about bestfile is the ulimited storage it offers for all the users, it is easy to use and the user experience is very intutive and easy to navigate.

Cons

For the best part, there is nothing that I dislike about the BestFile. Every feature that I have used seems to be perfect.

Switched from

[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)

Pricing is the issue for us

Review Source

VR

Verified Reviewer  
Executive Talent acquisition  
Computer Software  
Used the software for: 6-12 months

### "Secured data storage and access"

October 5, 2023

5.0

All the features and requirements are met to the customers expectations and the overall experience is really awesome.

Pros

It is one of the best in the cloud storage platform as the datas are easy to store and makes easier to remote access. All kinds of files are mostly supported and website can be easily accessible

Cons

It is providing all the requirements to the user and personally i didn't find any problems with Bestfile. Comparing to other cloud platform it is more preferred to use

Review Source

BM

Benson M.  
Research and Development Analyst  
International Trade and Development  
Used the software for: 2+ years

### "Trusting BestFile to keep our files safe. "

September 28, 2023

5.0

Most of not all the files that we have are stored in BestFile mainly because it is so secure and also, accessing the stored files is easy and fast.

Pros

BestFile gives us the joy of not having to worry about files security. We trust it entirely on keeping our files safe and it has never disappointed. We get a simple access to the files anytime we want to use them. And not just documents but BestFile allows us to store even videos, audio, recordings and images.

Cons

It has always been there when we need it and has never failed to offer the best files storage services. So for now, no dislikes.

Review Source

SS

Shristi S.  
Cloud Automation Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Store and share docs without any hassle "

September 9, 2023

5.0

Pros

Using this tool for storing and sharing of data from one device to another. User Interface is good easy to upload file using the drap and drop feature. We can use from any location because it is cloud based and works smoothly in every device like computer or mobile. In my opinion it is better than other tool available in this segment.

Cons

Tool has limitations like you can upload file upto 5gb at one time. When open on mobile device it looks uneven User Interface.

Review Source

LN

Lydiah N.  
Student Association Leader  
Higher Education  
Used the software for: 1-2 years

### "File Transfer made Easy while keeping it secure"

October 4, 2023

5.0

BestFile has made my life as student soo simple. Especially now that Iam doing my thesis. I am able to share reports with my professor for review faster and on time. Also security of my files is guaranteed. What a life saver?

Pros

The fact that BestFile is not pricy suits me right. It was therefore easy to adopt it. It's interface that is soo user friendly makes it simple to use without much complications even without prior know- how. Other than that there are things I appreciate about it. One, Iam able to manage my files on a single panel for easier tracking. Two, it allows for transfer of multiple files simultaneously and support any file type. Three, it offers me unlimited storage space for upload and storage of my files and I can share them with soo much ease with just a single click and in a fast tempo. Last but not least it act as a safe vault for storage if my files due to the provision of extra security password encrypt option .

Cons

BestFile has made life easier I therefore have nothing against it.

Review Source

Cecilia M.  
Data Analyst  
Research  
Used the software for: 1-2 years

### "BestFile Review"

September 19, 2023

5.0

Pros

For sure, BestFile has proven to be the best secure file management tool. It's an easy to use and gives the value for the investment. You are able to upload multiple files smalteneously to assist in collaboration.

Cons

Nothing that's not working with the tool. All the features are responsive.

Review Source

AM

Amos M.  
Account Manager  
Insurance  
Used the software for: 2+ years

### "BestFile is a hot deal. Everything about it is likeable."

September 15, 2023

5.0

Great results, quick and accurate. Try it.

Pros

Honestly, I find everything about BestFile software likeable and worth my money. It is a well managed and organized software for great performance. I have enjoyed a user friendly dashboard which is flexible and very versatile tool. I did my first trial and am stuck into using it. I highly recommend BestFile.

Cons

I find everything about BestFile likeable. No cons, no challenges. Am happy with BestFile. Keep Up the good work.

Review Source

Julie E.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "BestFile has been trustworthy and efficient for my file-sharing needs"

September 5, 2023

4.0

It's a service that's easy to understand and use. The simplicity of its interface—just a few well-placed buttons to access its intended functionality—makes it quite effective. A lovely answer can be found even in commercials (which I used to ignore). They use amazing and inventive visuals despite taking up the whole screen.

Pros

Thanks to BestFile, I can send and receive very large files without losing efficiency or quality. I can't stress how much time this program has saved me and how much better I can serve my clients and business partners because of it.

Cons

While BestFile offers numerous benefits, it also has some room for enhancement. Limits on storage space BestFile's free edition has a file size limit, which could be an issue when dealing with extremely large files.

Review Source

Bnasayu T.  
Marketing Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "free and reliable cloud storage"

September 13, 2023

5.0

bestfile efficiently meets my need for effortless storage and sharing of large files, alleviating concerns about storage limits and expenses. its capability for simultaneous file uploads and decent speed preservation saves me time and bandwidth. while there's room for improvement, bestfile remains a reliable choice for those seeking a free and dependable cloud storage solution.

Pros

bestfile earns my appreciation for its free file upload and sharing services, offering unlimited storage and accommodating files up to 5gb each. this is crucial for my frequent file backup and sharing requirements with clients and colleagues. bestfile boasts an intuitive user-friendly interface, accessible from any device, and provides robust data encryption for enhanced security.

Cons

bestfile lacks both a desktop app and sync feature, mandating manual file management. an automatic sync option or a dedicated desktop app would be invaluable additions.

Review Source

PK

Piyush K.  
H.R. Head  
Internet  
Used the software for: 1-2 years

### "LIke the name suggest, "Best" - it really is that"

October 9, 2023

5.0

Overall experience has been really great.

Pros

this is one of the best software I came across, this made it very to send big files that too without failing. The speed that this provides is unmatched and it is really secured to use this.

Cons

There has not been any case in which I faced any difficulties so I would not call anything a con.

Review Source

WA

Winzah A.  
Digital Marketing Manager  
Food & Beverages  
Used the software for: 2+ years

### "Best as it's name suggests in all file management."

September 30, 2023

5.0

Documents management has been made fast and well manageable. All files SharePoint.

Pros

It's secure hence storage of files of any kind.It also manages documents of all formats and can be transferred on file transfer mode Automatic encryption and collaboration with other tools.

Cons

Best in everything from features I rate it high. Great customer support services.

Review Source

AM

Ankit M.  
Technical Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Outstanding Application "

September 25, 2023

5.0

Pros

Bestfile offered us to share or store data on cloud with full of security upto 5g at one time without any hassle. It is better than other free solutions available in the market. Downloading and uploading speed is incredible. Recommended tool for sharing large data from one system to another system. Tool is also very affordable.

Cons

I haven't yet faced any issue. It is good for me as well as saves my time in sharing large data.

Review Source

PS

Priyanka S.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "File Transfer App"

September 5, 2023

5.0

Pros

I am using this tool for file sharing. It is free of cost and we can share file upto 5gb at one time from one location to another. It encrypt our data. We can download the shared file at any location at any time. Speed is really awesome works very efficiently.

Cons

Nothing right now but sometimes while uploading the large file on cloud for sharing it takes time.

Review Source

SP

Supriya P.  
Project Manager  
E-Learning  
Used the software for: 6-12 months

### "Best for storing files in the Cloud"

September 14, 2023

4.0

I can quickly upload lots of data without worrying about speed or time using just one click. It makes managing my data easy. Its secure and safe data sharing is a big help to me.

Pros

BestFile helps us to use Cloud Storage quickly and easily through its website. It is a free to use tool. I can easily store data with SSL security using BestFile. I don't need to think about the security of the data.

Cons

BestFile limits file size of the uploading file. It only allows to upload maximum 5 GB of files, so it is a potential cons of BestFile. Except this it works fine.

Review Source

SN

Shilpa N.  
Pricing Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Best File Transfer App"

October 11, 2023

5.0

Pros

I was searching for one app to make big file transfer with more safety ,I got it now.It helps to transfer files even if we don't have laptop as this has mobile Access.

Cons

It is difficult to use in remote places due to connectivity issue

Review Source

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