# MessageWatcher Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MessageWatcher Software - reviews, pricing plans, popular comparisons to other Archiving products and more. Source: https://www.capterra.com/p/10003893/MessageWatcher --- # MessageWatcher Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MessageWatcher ## What is MessageWatcher? SaaS archiving solution that lets users archive, flag and manage information from emails, social media platforms, collaboration platforms, text messaging, and websites. ## What is MessageWatcher used for? [Archiving](https://www.capterra.com/archiving-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MessageWatcher alternatives [4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (3)](https://www.capterra.com/p/185793/ArchivEra/#reviews) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (11)](https://www.capterra.com/p/147628/ArchiveSocial/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10003893/MessageWatcher/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data Storage Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage and store data in a database Access Controls/Permissions 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Import/Export 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications Full Text Search 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Data Migration 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Move from one database to another, or upgrade the version of database software being used MessageWatcher 37 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Track and document all activities across devices, networks, and other systems Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Track and manage adherence to policies for any service, product, process, or supplier Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Import, collect, and capture data from multiple sources Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Manage and store data in a database Manage digital assets Plan and implement business continuity measures in case of unforeseen events Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Finding, identifying and collecting information for legal proceedings Find & retrieve relevant data or documents Search for specific words or phrases within a document or database Compile and organize data into specific metrics Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Archiving documents of different digital mediums Allows users to manage data from a number of sources Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Store items for a designated period of time Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems Gathering, storing and preserving data found on the World Wide Web Get Advice We can help you find the software with the features you need. Features 4.7 (11) 4.7 Based on 11 reviews ## Pricing Value for money 4.9 (11) Free Trial Basic $50.00 Per User,Per Month Small Business Bundle $100.00 Flat Rate,Per Month Compliance Bundle $175.00 Flat Rate,Per Month Enterprise Compliance Bundle $3,000 Flat Rate,Per Month WhatsApp Archiving $25.00 Per User,Per Month LinkedIn Personal Account Archiving $10.00 Per User,Per Month Value for money 4.9 (11) 4.9 Based on 11 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MC Melissa C. Vice President Financial Services ### "Long time user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2025 Our firm has be utilizing Message Watcher's services for 10+ years. I have found their system easy to use, and their service representatives are quick to respond to our questions. I would highly recommend their services. Pros Ease of use and quick response for assistance from the team. Cons Nothing to report we are happy with their services overall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. President Financial Services ### "MessageWatcher is a great and affordable service that checks all the boxes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 Pros We have been clients of MessageWatcher for many years and have consistently found their platform to be exceptionally intuitive and user-friendly. The system was particularly valuable during our recent audit, making it effortless to demonstrate our policies for monitoring emails, social media, and website backup files. Additionally, MessageWatcher's seamless integration with RingCentral—our VOIP provider—allows us to securely text clients, ensuring all text communications are retained in compliance with SEC regulations. We highly recommend MessageWatcher for firms seeking an efficient, reliable compliance solution. Cons We are overall very happy with the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2025 Thank you, Michael! We appreciate your feedback and are so glad that you've seen so much value in our solutions! JM Jennifer M. HR Coordinator Financial Services ### "Message Watcher Review - \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 We love working with MessageWatcher. A+ rating Pros The service! \[sensitive content hidden\] and his team respond promptly and listen to improvement requests. Message Watcher is a great company to work with. Cons The interface is a little outdated, but it doesn't really bother me much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2025 Thank you for your feedback, Jennifer. We are grateful to have A+ customers like you! TS Tim S. I.T. Director Financial Services ### "MessageWatcher is the BEST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Coming from another "800 pound Gorilla" in the industry prior to getting connected with MessageWatcher, I can't say enough about how satisfied we have been with them. Pros The SERVICE, ease of use, and stability of the platform. Cons Can't think of anything really. We have been with them for about 13 years so far, and of the few problems we have had during that time, they were resolved the same day, if not within hours. Switched from [Symantec Enterprise Cloud](https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/) Veritas/Symantec was cumbersome, expensive, and their support not so great. Alternatives considered [Barracuda Message Archiver](https://www.capterra.com/p/168603/Message-Archiver/) [Mimecast Cloud Archive](https://www.capterra.com/p/168613/Email-Archive/) Reasons for choosing MessageWatcher Price and function were the top consideration, but package customization was better with MessageWatcher as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2025 Thank you so much for the review, Tim! We appreciate your partnership and feedback! MG Michael G. Founder and CEO Financial Services ### "Highly Recommend MessageWatcher" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 We have used MessageWatcher for many years and it always has worked as it should. Pros What I like most about Message Watcher is the amazing service. When we got audited by the SEC 3 or 4 years ago, I asked my rep (Craig Dinan, who is amazing) if he could help me get what the SEC requested and he got it to me the day I requested it! Meanwhile, we use a different provider for email through an agreement with a different company. That provider took more than a week and there was a pretty serious charge to get it. I am a big fan. Cons There is nothing so far that I don't like. Switched from [RegEd](https://www.capterra.com/p/10022679/RegEd/) They stopped supporting the product I needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2025 Thank you for your feedback, Michael! We agree, Craig is great to work with! CA Chris A. Chief Technology Officer Financial Services ### "Chief Technology Officer at Forefront" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2025 My overall experience with the company in the last year has been excellent. The migration team was highly professional and efficiently transferred our archives from our previous vendor. Their communication in resolving issues is exceptional. The compliance reporting tool is powerful and easy to use, and adding users and domains is seamless. Lastly, the ROI is exactly as expected! Pros As the CTO of my firm, I appreciate the product’s clean and intuitive UX. The interface is well-designed, making it easy to read and navigate. The workflow is straightforward and user-friendly, allowing for a smooth learning curve. Additionally, their knowledge base and support team provide excellent guidance whenever I need assistance. Cons The product lacks integration with some platforms, but I am confident they will expand their connectors as demand for their product grows. Switched from [Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/) Too expensive for the return on investment. The learning curve for using the tool is steep. They nickel-and-dime for every request needed to retain or obtain data. Adding users, adding domains, and setting policies would have to be done through support at a cost. Alternatives considered [Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/) [Smarsh](https://www.capterra.com/p/130954/Email-Archiving/) Reasons for choosing MessageWatcher Subscription pricing and features. Preferable UX experience during testing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WA William A. Vice President Construction ### "Messagewatcher user for over 10 years. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2025 Have had this software for years. May have been a client for over 15 years. Would not move to another software for any reason. Pros Always locates email messages. Flawless. Also support is outstanding. I send in a question and answer is returned sometimes before I can go back to my search. We have had the software for over 10 years. To say it’s saved us by locating an email we desperate needed to find is an understatement. Cons Needed to take more time to learn how to use software. That’s not a messagewatcher issue as much as it’s my inability to be patient and follow instructions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2025 Thank you for the feedback, Bill! We truly enjoy partnering with you. EM Eric M. CCO Financial Services ### "Message Watcher Service Stands Our " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 7, 2025 Overall the product and the service have been great for my business. Pros The service is the been part \[sensitive content hidden\] has been fantastic to work with. Always helping to optimize for my situation Cons There are not cons that come to mind. I just wish the text archiving seemed more straightforward Alternatives considered [Smarsh](https://www.capterra.com/p/130954/Email-Archiving/) Reasons for choosing MessageWatcher It had good reviews, \[sensitive content hidden\] was helpful and the price was fair Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2025 Thank you for the feedback, Eric! We appreciate your partnership. John S. Director of Operations Computer Software ### "Great product, built by an amazing team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2023 Pros MessageWatcher is an excellent cloud-based archiving solution, managing information from a wide range of sources with ease. Its role in helping us achieve regulatory compliance cannot be overstated. The intuitive design makes it user-friendly, even for beginners. Above all, the team behind MessageWatcher deserves praise for their stellar customer service and dedication to customer relationships. Highly recommended for its comprehensive functionality, ease of use, and top-notch service Cons None, it has been a great experience for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul H. CEO Financial Services ### "So Glad We Switched from Smarsh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2023 We have to meet regulatory complaints as well as we do enjoy the eDiscovery tools as well. MessageWatcher has most all the digital channels we use. They have great pricing! Pros We get all the critical (and many nice to have) tools we need to meet SEC and FINRA compliance. The financial services industry is highly regulated and litigious, but you can get all the functionality in MessageWatcher as you can with big brands like Smarsh or Global Relay. Cons Not much to mention here. Any issues or complaints were immediately addressed. Switched from [Proofpoint Enterprise Archive](https://www.capterra.com/p/133893/Proofpoint-Enterprise-Archive/) [Global Relay Archive](https://www.capterra.com/p/85993/Global-Relay-Archive/) [Smarsh](https://www.capterra.com/p/130954/Email-Archiving/) Same features for a much better price. Better service too! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10003893/MessageWatcher/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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