# Chatbot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chatbot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10003916/Chatbot

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# 

 Chatbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Chatbot

## What is Chatbot?

Chatbot.mn is a communication-based platform for experiences between organizations and users. Our platform utilizes advanced conversational AI technology via integration with Facebook Messenger to effectively streamline the coordination of marketing, sales, and customer service teams for business organizations. This results in the efficient resolution of key business challenges and an overall enhancement in customer satisfaction.

## What is Chatbot used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$90

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Chatbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chatbot.mn&name=Chatbot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chatbot

4.5 (2)

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$90

Usage Based, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (334)

Value For Money

4.5 (2)

Value For Money

4.0 (293)

Customer Service

5.0 (1)

Customer Service

4.3 (274)

## Chatbot alternatives

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Responses

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Chatbot

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Customer Support

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Lead Capture

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Live Chat

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Chatbot 15 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Used as a promotional or demonstration tool in sales and marketing presentations

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Version

Basic

$90.00

Usage Based,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Erxes](https://www.capterra.com/p/194629/erxes/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Emmanuel D.

Gestionnaire

Retail

### "Logiciel très intéressant "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 24, 2023

Pros

C'est une plateforme bot très intéressant,très simple et rapide pour la conception, la création et le déploiement d' agents conversationnels qui fournit de meilleures services aux clients. Avec des fonctionnalités tellements innovantes. Je le recommande

Cons

Ce logiciel est très coûteux pour moi mais avec une version gratuite disponible.j'adore

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

COO

Marketing and Advertising

### "Chatbot.mn is very useful for businesses and individuals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 30, 2023

chatbot.mn can be a useful tool for businesses and individuals looking to provide fast and efficient communication with users. However, it's important to carefully consider their limitations and use cases before implementing them.

Pros

One of the primary benefits of chatbot.mn is their ability to provide 24/7 support to users without the need for human intervention. They can quickly and efficiently respond to customer inquiries, provide information about products or services, and even complete transactions. This can lead to improved customer satisfaction and increased sales for businesses.

Cons

So far, no weaknesses have emerged. However, the languages ​​of other countries have not yet been introduced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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