--- title: "e-Parcel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about e-Parcel Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/10003965/e-Parcel/" page_type: "product" language: "en" --- # e-Parcel Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) e-Parcel ## What is e-Parcel? e-Parcel is a complete package and courier software with integrated modules from documentation to package delivery, providing up-to-date information on the real-time status of each logistics process, giving security to senders and recipients. e-Parcel supports national and international services, special services, branch rates, alliance management, billing, tracking, mobile app, reporting, and more. ## What is e-Parcel used for? [Logistics](https://www.capterra.com/logistics-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for e-Parcel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gbls.com.mx&name=e-Parcel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### e-Parcel 4.8 (12) VS. [### Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price Contact vendor Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.6 (388) Value For Money 4.8 (12) Value For Money 4.6 (354) Customer Service 4.4 (12) Customer Service 4.8 (374) ## e-Parcel alternatives [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138669/Motive/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (245)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [View all alternatives](https://www.capterra.com/p/10003965/e-Parcel/alternatives/) ## FAQs about e-Parcel Overview ### Which roles and teams benefit most from e-Parcel? e-Parcel is most used by operations managers, IT leaders, project managers, and administrative teams that need reliable shipping coordination and process visibility. Business development and commercial teams use it to support customer fulfillment, while data and systems roles monitor performance, streamline workflows, and improve delivery accuracy across departments. Answer based on 12 reviews Overview ### What company size and industries is e-Parcel built for? e-Parcel is built mainly for small businesses, which make up 50% of reviewers, especially in logistics and supply chain at 58%. It also serves enterprise and midsize companies at 25% each, with strong fit for transportation, trucking, and railroad businesses at 33%, plus building materials companies at 8%. Answer based on 12 reviews Features and Usability ### What are the key features of e-Parcel? e-Parcel offers parcel shipping and shipment tracking, plus dispatch management, route management, and live driver tracking. It also includes proof of delivery with digital signature and mobile signature capture, barcode scanning and label printing, customer portal access, reporting and analytics, and third-party integrations for courier and ecommerce workflows. Integrations ### Which third-party tools and platforms does e-Parcel integrate with? e-Parcel integrates with CONTPAQi Contabilidad, sinube, FedEx Ship Manager, Odoo, and SAP HANA Cloud. These connections cover accounting, ERP, and shipping workflows, giving e-Parcel access to the core business systems used for order processing, shipment management, and financial records. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does e-Parcel offer? e-Parcel provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos give teams self-paced reference material for learning product functions and reviewing setup steps. Getting Started and Support ### What customer support options does e-Parcel offer? e-Parcel provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so customer experience details such as response time, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 369 Courier reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Routing** (**48%**) e-Parcel supports all three of the features reviewers value most: **Mobile Access**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses manage deliveries from anywhere, assign and track jobs more efficiently, and plan delivery paths with better accuracy, allowing teams to improve coordination, reduce delays, and keep courier operations running smoothly. Mobile Access 5.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Delivery Tracking 4.7 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Proof of Delivery 4.6 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Order Tracking 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process e-Parcel 83 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Courier Services: Intended to be used by courier services - For eCommerce: Intended to be used by online stores - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.8 (12) Renta Básica Sobre volumen Emprende Inversión inicial única Pro Inversión inicial única Business Inversión inicial única Enterprise Inversión inicial única Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Odoo](https://www.capterra.com/p/135618/Odoo/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ CONTPAQi Contabilidad](https://www.capterra.com/p/197807/CONTPAQi-Contabilidad/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Raul R. Gerencia de tecnología Transportation/Trucking/Railroad ### "Excelente plataforma para la gestión completa en la mercado de gestión de paquetería" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 En relación al sistema ha sido grata hasta el momento mi experiencia, particularmente por el apoyo del personal de e-parcel quienes nos dan soporte y nos han apoyado en hacer los ajustes que han sido necesarios por las particularidades de nuestra operación Pros Es un sistema estable Es un sistema que cuenta con todas las funciones que requiere nuestro grupo para el punto de venta y la operación global Cuenta con la facilidad de reportar información para el empoderamiento de las áreas administrativas. Cons Satisfecho al momento. La realidad no le veo desventajas en los mas de 4 años que llevamos ya con este sistema. Switched from [SISTEMA OTTO presenze in cloud](https://www.capterra.com/p/10006201/Ottagono/) NOTA: NUestro sistema era una plataforma ""inhouse"". Por que mi sistema se estaba convirtiendo legacy y ya no contaba con soporte y no era actualizable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Manuel Antonio R. Gerente de Sistemas Logistics and Supply Chain ### "Excelente producto con un buen soporte " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 28, 2025 Muy buena experiencia, Excelente atención por el equipo de soporte, orientandonod y guíandonos en las dudas Pros Su atención inmediata para la solución de los problema, su sistema estable con muy pocas caídas y su soporte técnico Cons Su interfaz gráfica muy obsoleta no siendo como los sistemas actuales además de no contar con un instalador Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Armando R. Director de TI Logistics and Supply Chain ### "Gran producto, gran adaptación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 Adaptabilidad Pros Es posible adaptarlo a los procesos y se puede seguir modificando para acompañar el avance y la innovación Cons Funcionalidad completa, hemos logrado implementar lo que no ha hecho falta Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Erick C. Gerente de Proyectos Logistics and Supply Chain ### "e-Parcel un software amigable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 Es un software muy amigable, completo y muy útil para quien requiere tener el proceso completo de entregas controlado. Pros Que tiene la funcionalidad completa de un proceso de entrega lo cual facilita el seguimiento y la administración de la información y estatus de los envíos. Cons Realmente no me toco experimentar alguna falla grave con el software por lo que no tengo comentarios negativos Reasons for choosing e-Parcel No aplica Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA Daniel A. ADMINISTRATIVO Transportation/Trucking/Railroad ### "facil manejo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 el sistema es facil de usar y se comprende bien las opciones Pros se adapta a las necesidades del cliente, la informacion del reporte general es clara y te da soluciones practicas , la apk es buena pero se puede mejorar el apartado de evidencias de entrega Cons no son claras las intrucciones para los circuitos de ruta, el reporte general no te deja descargar el historico de mas de 2 meses Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Daniel R. Gerente Excelencia Operativa Building Materials ### "Personalizable y con bajo costo" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 20, 2023 Es un buen sistema que cubre las necesidades de logística y de seguimiento a envíos. Pros Es un sistema adaptable a las necesidades de la operación y es económico en relación a Softwares populares Cons La interfaz visual para el usuario no es intuitiva, puede mejorar en diseño Reasons for choosing e-Parcel Por la relación costo-beneficio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Josue A. Desarrollo de negocio Logistics and Supply Chain ### "e-Parcel, la mejor solución para gestionar Paquetería y mensajería" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 Pros Economía de solución y robustez de arquitectura. Cons Existe mucha dependencia de la respuesta del equipo de usuarios de los clientes y sin ellos, la implementación puede conllevar retrasos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA cesar alberto C. Gerente de sistemas Transportation/Trucking/Railroad ### "Excelente experiencia con e-Parcel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 Control de logística, cobranza e ingresos. Pros Integración sencilla, confiable y 100 % personalizable Cons Estamos satisfechos con la aplicación y con la certeza de que cualquier cambio o crecimiento es posible. Reasons for choosing e-Parcel Facilidad de implementación y años de desarrollo y mejora del producto Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Perla C. gerente Logistics and Supply Chain ### "En PROD por mas de 2 años" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 19, 2023 en general buena Pros lo sencillo que es usarlo, es intuitivo . Cons lo complejo que se vuelve las modificaciones Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 25, 2023 Gracias, lo consideraremos para mejoras en el futuro EC Edgar C. Analista de datos Logistics and Supply Chain ### "Práctico" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 18, 2023 Un sistema adaptable, con buen soporte a cambios y adaptabilidad a procesos Pros La facilidad de uso y aprendizaje, la adaptabilidad y el soporte técnico Cons La interfaz visual no es moderna, algunas pantallas no se redimensioanan de forma agradable para su uso Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 25, 2023 Gracias por los comentarios, trabajaremos en la modernización de la plataforma [View all Reviews](https://www.capterra.com/p/10003965/e-Parcel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.