# CareLineLive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CareLineLive Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/10004033/CareLineLive

---

# 

 CareLineLive Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

CareLineLive

## What is CareLineLive?

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. CareLineLive serves home care agencies and domiciliary care providers across 7 countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care providers, local authorities, and NHS trusts managing community care services.

## What is CareLineLive used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£19.7

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CareLineLive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://carelinelive.com/&name=CareLineLive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CareLineLive

0.0

VS.

[4.5 (152)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting Price

£19.7

Per User, Per Month

Starting Price

$295

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (152)

Value For Money

0.0 (0)

Value For Money

4.4 (94)

Customer Service

0.0 (0)

Customer Service

4.6 (145)

## CareLineLive alternatives

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$325.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about CareLineLive

Overview

### What company size and specific industries is CareLineLive built for?

CareLineLive is designed for domiciliary care agencies, supported living providers, and NHS or local authority teams that provide reablement services. It fits organizations in the health and social care sector, especially service providers that manage care delivery for individuals in home-based or supported living settings.

Features and Usability

### What are the key features of CareLineLive?

CareLineLive offers care planning, caregiver scheduling, and appointment management for home health and long term care. It also includes client records, EMR/EHR, charting, medication management, clock in/out with GPS visit verification, reporting and statistics, document management, electronic signatures, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

CareLineLive starts at £19.7 per user per month on the Bring Your Own Device (BYOD) plan, with a minimum monthly fee of £100 plus VAT for office-based users. It includes full access to the software suite, no extra add-on charges, and discounts may be available for larger contracts.

Integrations

### Which third-party tools and platforms does CareLineLive integrate with?

CareLineLive integrates with accounting and payroll platforms including Mosaic, Sage 50 Accounting, Sage 50cloud Payroll, and Xero. These catalog integrations support connections to finance and workforce systems commonly used alongside care management workflows.

Getting Started and Support

### What training and onboarding options does CareLineLive offer?

CareLineLive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual guidance for self-paced review.

Getting Started and Support

### What customer support options does CareLineLive offer?

CareLineLive provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is organized across written help resources and direct contact options, giving users several ways to find answers or reach assistance when needed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Caregiver Management

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

CareLineLive 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Customize contracts and forms to collect specific information

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Specifically for long term care providers

Providing medical care for elderly patients

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage the care, assistance, or services that take place in patient's home

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Process that confirms a caregiver's visit and services provided

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Bring Your Own Device (BYOD)

£19.70

Per User,Per Month

It includes:

-   Carer Companion Mobile App, Management Portal and Care Circle Portal.

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

Mosaic](https://www.capterra.com/p/205824/Direction-Local/)[

Sage 50cloud Payroll](https://www.capterra.com/p/233316/Sage-50cloud-Payroll/)[

Mosaic](https://www.capterra.com/p/240659/Mosaic/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.