--- title: "CareLineLive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareLineLive Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/10004033/CareLineLive/" page_type: "product" language: "en" --- # CareLineLive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CareLineLive ## What is CareLineLive? CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. CareLineLive serves home care agencies and domiciliary care providers across 7 countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care providers, local authorities, and NHS trusts managing community care services. ## What is CareLineLive used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £19.7 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareLineLive?[Manage this product listing](https://www.g2.com/products/carelinelive/claim_requests/new?auto=true) ## CareLineLive Overview Updated September 2026 AI summary CareLineLive is designed for organizations of all sizes seeking to manage home care and home health care operations. It offers appointment and calendar management, care plan and client tracking, medication management, and visit verification. The platform includes optional features such as billing, payroll, electronic records, and reporting, and is accessible across cloud and mobile devices for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareLineLive 0.0 VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price £19.7 Per User, Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (169) Value For Money 0.0 (0) Value For Money 4.5 (166) Customer Service 0.0 (0) Customer Service 4.6 (167) ## CareLineLive alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about CareLineLive Overview ### What company size and specific industries is CareLineLive built for? CareLineLive is designed for domiciliary care agencies, supported living providers, and NHS and local authority organizations that deliver reablement services, making it a fit for providers in home care, supported living, and public-sector care settings. Features and Usability ### What are the key features of CareLineLive? CareLineLive offers care management tools such as care plan management, caregiver management, patient records management, and medication management. It also includes scheduling and appointment management, clock in/out with visit verification, reporting and statistics, document management, electronic signature, and mobile access for home health care and long term care teams. Pricing ### How much does it cost and what fees or limitations are included? CareLineLive starts at £19.7 per user per month for the Bring Your Own Device (BYOD) plan. It includes the full suite: Carer Companion Mobile App, Management Portal, and Care Circle Portal. Office-based users are free, with a minimum monthly fee of £100 + vat, and discounts may be available. Integrations ### Which third-party tools and platforms does CareLineLive integrate with? CareLineLive integrates with accounting and payroll tools including Mosaic, Sage 50 Accounting, Sage 50cloud Payroll, and Xero. These catalog integrations connect CareLineLive to commonly used finance and payment workflows. Getting Started and Support ### What training and onboarding options does CareLineLive offer? CareLineLive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does CareLineLive offer? CareLineLive provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer support feedback available, the support experience cannot be characterized from user commentary, so the focus remains on the listed channels and their direct access to assistance, documentation, and self-service information. ## Features AI summary Based on 815 Home Health Care reviews Capterra reviewers highlight these as the features Home Care buyers care about most: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) CareLineLive supports **Scheduling** and **Client Management**, giving home care teams a way to coordinate visits and keep client information organized in one system. However, it does not offer **HIPAA Compliant**. Instead, it provides other features that reviewers also rate as important, including **Mobile Access** (**56%**), **Billing & Invoicing** (**56%**), and **Care Plan Management** (**47%**). These features help businesses manage work in the field, handle payments more efficiently, and maintain structured care plans, allowing teams to stay organized and deliver consistent client care. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Caregiver Management Manage caregiver's training, scheduling, supervision, performance evaluation, etc. CareLineLive 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Long Term Care: Specifically for long term care providers - Geriatric Care: Providing medical care for elderly patients - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10004033/CareLineLive/pricing/) Bring Your Own Device (BYOD) £19.70 Per User,Per Month It includes: - Carer Companion Mobile App, Management Portal and Care Circle Portal. ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Mosaic](https://www.capterra.com/p/205824/Direction-Local/)[ Sage 50cloud Payroll](https://www.capterra.com/p/233316/Sage-50cloud-Payroll/)[ Mosaic](https://www.capterra.com/p/240659/Mosaic/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.