# ShopGrok Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShopGrok Software - reviews, pricing plans, popular comparisons to other Pricing Optimization products and more.

Source: https://www.capterra.com/p/10004038/ShopGrok

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# 

 ShopGrok Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShopGrok

## What is ShopGrok?

ShopGrok is a suite of software and data analytics products that allow retail and consumer professionals to make better price and range decisions. Experience a powerful suite of tools that take the pain out of data capture and mapping, and get you to actionable insights within seconds. ShopGrok is the largest commercial pricing data aggregator within Australia's retail and fast-moving consumer goods sector, where we serve more than a quarter of Australia’s top 20 largest retailers. Today, we work with leading retailers and brands all over the world as the partner of choice for delivering actionable pricing and product insights. Learn more at shopgrok.com.

## What is ShopGrok used for?

[Pricing Optimization](https://www.capterra.com/pricing-optimization-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShopGrok?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopgrok.com&name=ShopGrok)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShopGrok

5.0 (5)

VS.

[4.8 (5)](https://www.capterra.com/p/160394/PriceBeam-Advanced/#reviews)

Starting Price

Contact vendor

Starting Price

$4995

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.8 (44)

Value For Money

5.0 (4)

Value For Money

4.6 (43)

Customer Service

5.0 (5)

Customer Service

4.8 (44)

## ShopGrok alternatives

[Smartpricing](https://www.capterra.com/p/203834/Smartpricing/)

[4.6 (44)](https://www.capterra.com/p/203834/Smartpricing/reviews/)

Starting price

$98.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/203834/Smartpricing/)

[PriceShape](https://www.capterra.com/p/211519/PriceShape/)

[4.7 (53)](https://www.capterra.com/p/211519/PriceShape/reviews/)

Starting price

$999.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/211519/PriceShape/)

Highest Rated

[Multiply](https://www.capterra.com/p/228102/Multiply/)

[4.9 (40)](https://www.capterra.com/p/228102/Multiply/reviews/)

Starting price

$159.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/228102/Multiply/)

[Amazon Repricer](https://www.capterra.com/p/196867/Amazon-Repricer/)

[4.8 (40)](https://www.capterra.com/p/196867/Amazon-Repricer/reviews/)

Starting price

$250.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/196867/Amazon-Repricer/)

[View all alternatives](https://www.capterra.com/p/10004038/ShopGrok/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Market Data Analysis

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Pricing Analytics

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.

Competitor Price Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor and compare prices for competing products

Dashboard

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Dynamic Pricing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Promotion Optimization

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Assess and optimize pricing markdowns, special offers, or other promos

ShopGrok 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Monitor and compare prices for competing products

Create custom predefined rules for prices for products and services

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Calculate the price elasticity of demand by analyzing pricing and market data to find the most optimal price points

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Predict future data based on historical data sets

Use simulation models and scenario planning to predict and compare strategy outcomes for prices and promotions

Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)

Create and manage price lists for products, customer segments, and geographic locations.

Track and manage the profit margin between the cost of a product and its selling price.

Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Assess and optimize pricing markdowns, special offers, or other promos

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

AI-driven algorithms that allow for automatic repricing in real-time

Search and filter data across systems to locate required information by entering keywords or certain criteria

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

5.0 (5)

5.0

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[

Google Merchant Center](https://www.capterra.com/p/266769/Google-Merchant-Center/)

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jo C.

Commercial Director

Retail

### "World-class pricing, product ranging, reliable data and decision support solutions "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2024

Reliable data, superior solutions and great team to partner with.

Pros

Accurate pricing data assets translated to actionable insights to optimise decision making ShopGrok's reliable pricing data and analytics solutions will help your organisation optimise pricing decisions and deliver sustainable value growth.

Cons

Nothing to dislike. Shokgrok solutions are built by experts with extensive industry, data and strategy experience. Combined with superior customer service, you will get tailored solutions crafted by a passionate professionals.

Switched from

[TCS Customer Intelligence & Insights](https://www.capterra.com/p/239399/TCS-Customer-Intelligence--Insights/)

ShopGrok solution was more superior and consistently provides accurate data within the agreed timeframes.

Alternatives considered

[SYMSON](https://www.capterra.com/p/194693/SYMSON/)

Reasons for choosing ShopGrok

Superior value for money. Shokgrok was able to tailor the solution to meet our needs and easily embed into our existing processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Marcel C.

Director

Investment Management

### "Game changer. Transformed our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2024

Excellent team to deal with. Very responsive.

Pros

ShopGrok transformed the experience of our business for our customers. They listened to what we needed and came up with solutions that were right on the money and on budget. They were able to implement substantial time saving solutions for us, saving substantial amounts of ongoing time each week, offering significant increases in accuracy and overall improving the "on-demand" experience that our customers were seeking. Customer support was excellent, and always prompt.

Cons

No dislikes. This field is compulsory, but I don't' have anything to say.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Michael P.

Head of Retail

Retail

### "Shop Grok is A+"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2024

really helping our business remain price competitive, reacting quickly to market changes, reducing manual effort, informing price

Pros

Ease of setup, accurate market prices, real time alerts, proactive product and price benchmarking, helpful and responsive support

Cons

Just a shame did not have access sooner!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IL

Irene L.

Pricing Analyst

Retail

### "User-friendly Pricing Analytic Tools with Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2024

Pros

The Pricing Dashboard's effortless setup and automation are a game-changer. Its reliable competitor pricing data, coupled with real-time notifications, ensures we're always stay on top of market shifts. Not only does this free up valuable time for strategic planning, but it also provides crucial insights into our competitive landscape, empowering us to make informed decisions and identify areas for improvement. And if any questions arise, their helpful and responsive support team is always there to assist.

Cons

My experience with the company has been so positive that I haven't encountered anything to dislike

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Darren O.

Senior Commercial Finance Manager

Restaurants

### "Amazing product & fantastic team to partner with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2024

Shopgrok has been an amazing partner for our business, from the moment we first engaged, to the final delivery, we are consistently working together to improve & very happy with the service provided

Pros

Shopgrok has been an amazing partner for our business, and has unlocked capability that enables us to make the best pricing decisions possible. They are great to work with, and always go above & beyond to meet our needs. Pricing & data is accurate, and their dashboards are easy to use. We expect to harness the power of integration via snowflake in the future and look forward to continuing this partnership.

Cons

No comment, very satisfied with our overall experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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