# ShopGrok Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShopGrok Software - reviews, pricing plans, popular comparisons to other Pricing Optimization products and more. Source: https://www.capterra.com/p/10004038/ShopGrok --- # ShopGrok Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShopGrok ## What is ShopGrok? ShopGrok is a suite of software and data analytics products that allow retail and consumer professionals to make better price and range decisions. Experience a powerful suite of tools that take the pain out of data capture and mapping, and get you to actionable insights within seconds. ShopGrok is the largest commercial pricing data aggregator within Australia's retail and fast-moving consumer goods sector, where we serve more than a quarter of Australia’s top 20 largest retailers. Today, we work with leading retailers and brands all over the world as the partner of choice for delivering actionable pricing and product insights. Learn more at shopgrok.com. ## What is ShopGrok used for? [Pricing Optimization](https://www.capterra.com/pricing-optimization-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShopGrok?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopgrok.com&name=ShopGrok) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShopGrok 5.0 (6) VS. [### Smartpricing](https://www.capterra.com/p/203834/Smartpricing/) [4.6 (44)](https://www.capterra.com/p/203834/Smartpricing/reviews/) Starting Price Contact vendor Starting Price $98 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.5 (44) Value For Money 5.0 (5) Value For Money 4.4 (43) Customer Service 5.0 (6) Customer Service 4.7 (44) ## ShopGrok alternatives [PriceShape](https://www.capterra.com/p/211519/PriceShape/) [4.7 (53)](https://www.capterra.com/p/211519/PriceShape/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211519/PriceShape/) [Multiply](https://www.capterra.com/p/228102/Multiply/) [4.9 (43)](https://www.capterra.com/p/228102/Multiply/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228102/Multiply/) [Amazon Repricer](https://www.capterra.com/p/196867/Amazon-Repricer/) [4.8 (41)](https://www.capterra.com/p/196867/Amazon-Repricer/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196867/Amazon-Repricer/) Highest Rated [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) [4.9 (247)](https://www.capterra.com/p/158348/PriceLabs/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158348/PriceLabs/) [View all alternatives](https://www.capterra.com/p/10004038/ShopGrok/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Pricing Analytics 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. Market Data Analysis 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Competitor Price Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Monitor and compare prices for competing products Dashboard 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Dynamic Pricing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Promotion Optimization 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Assess and optimize pricing markdowns, special offers, or other promos ShopGrok 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Monitor and compare prices for competing products Create custom predefined rules for prices for products and services Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Calculate the price elasticity of demand by analyzing pricing and market data to find the most optimal price points Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Enable businesses to implement machine learning algorithms on business data such as sales and revenue Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage multiple teams and operations from a central location Predict future data based on historical data sets Use simulation models and scenario planning to predict and compare strategy outcomes for prices and promotions Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) Create and manage price lists for products, customer segments, and geographic locations. Track and manage the profit margin between the cost of a product and its selling price. Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. Present a catalog of inventory that customers can view Capture, organize and track product-specific data and information in a centralized location Assess and optimize pricing markdowns, special offers, or other promos Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data AI-driven algorithms that allow for automatic repricing in real-time Search and filter data across systems to locate required information by entering keywords or certain criteria At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Ecwid](https://www.capterra.com/p/143648/Ecwid/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[ Google Merchant Center](https://www.capterra.com/p/266769/Google-Merchant-Center/) ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TU Tai U. Pricing and Promotions Manager Restaurants ### "Great market intelligence software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Satisfactory, would recommend to any company looking for a web scraping company. Provide great insights to market movmenet Pros Ability to deep dive into data, great customer service and response time and quick dashboard that you can grab and go Cons Takes a while to run sometimes depending on the amount of dataset. Can take a while to get used to it users haven’t used Tableau before Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jo C. Commercial Director Retail ### "World-class pricing, product ranging, reliable data and decision support solutions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 Reliable data, superior solutions and great team to partner with. Pros Accurate pricing data assets translated to actionable insights to optimise decision making ShopGrok's reliable pricing data and analytics solutions will help your organisation optimise pricing decisions and deliver sustainable value growth. Cons Nothing to dislike. Shokgrok solutions are built by experts with extensive industry, data and strategy experience. Combined with superior customer service, you will get tailored solutions crafted by a passionate professionals. Switched from [TCS Customer Intelligence & Insights](https://www.capterra.com/p/239399/TCS-Customer-Intelligence--Insights/) ShopGrok solution was more superior and consistently provides accurate data within the agreed timeframes. Alternatives considered [SYMSON](https://www.capterra.com/p/194693/SYMSON/) Reasons for choosing ShopGrok Superior value for money. Shokgrok was able to tailor the solution to meet our needs and easily embed into our existing processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Marcel C. Director Investment Management ### "Game changer. Transformed our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 Excellent team to deal with. Very responsive. Pros ShopGrok transformed the experience of our business for our customers. They listened to what we needed and came up with solutions that were right on the money and on budget. They were able to implement substantial time saving solutions for us, saving substantial amounts of ongoing time each week, offering significant increases in accuracy and overall improving the "on-demand" experience that our customers were seeking. Customer support was excellent, and always prompt. Cons No dislikes. This field is compulsory, but I don't' have anything to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michael P. Head of Retail Retail ### "Shop Grok is A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2024 really helping our business remain price competitive, reacting quickly to market changes, reducing manual effort, informing price Pros Ease of setup, accurate market prices, real time alerts, proactive product and price benchmarking, helpful and responsive support Cons Just a shame did not have access sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Irene L. Pricing Analyst Retail ### "User-friendly Pricing Analytic Tools with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2024 Pros The Pricing Dashboard's effortless setup and automation are a game-changer. Its reliable competitor pricing data, coupled with real-time notifications, ensures we're always stay on top of market shifts. Not only does this free up valuable time for strategic planning, but it also provides crucial insights into our competitive landscape, empowering us to make informed decisions and identify areas for improvement. And if any questions arise, their helpful and responsive support team is always there to assist. Cons My experience with the company has been so positive that I haven't encountered anything to dislike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Darren O. Senior Commercial Finance Manager Restaurants ### "Amazing product & fantastic team to partner with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2024 Shopgrok has been an amazing partner for our business, from the moment we first engaged, to the final delivery, we are consistently working together to improve & very happy with the service provided Pros Shopgrok has been an amazing partner for our business, and has unlocked capability that enables us to make the best pricing decisions possible. They are great to work with, and always go above & beyond to meet our needs. Pricing & data is accurate, and their dashboards are easy to use. We expect to harness the power of integration via snowflake in the future and look forward to continuing this partnership. Cons No comment, very satisfied with our overall experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)