# Cerulean Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cerulean the right Cybersecurity solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004202/Cerulean/reviews --- Cerulean 4.7 (11) [View alternatives](https://www.capterra.com/p/10004202/Cerulean/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cerulean Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John Z. VP of Sales Information Services Used the software for: 6-12 months ### "AgileBlue/Cerulean offers Great Value for the Money" March 8, 2023 5.0 Pros The 24/7 Security Operations Center has been the most exciting part of the service. As a team that both uses and resells the product, there is no replacement for having a human team monitoring your network during and after business hours. It's a peace of mind thing, as well as a security must for our clients and us. Cons Taking a leap of faith and trying something new was initially a little daunting. Many folks in our industry use big name-brand solutions. For us, however, those didn't offer the extra security features or pricepoints we needed to be successful. Looking back, it has been a great move going with AgileBlue. Alternatives considered [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Review Source Response from AgileBlue March 22, 2023 Thank you for the review! We greatly appreciate you and working with your team! JR John R. IT Manager Automotive Used the software for: 2+ years ### "Easy to use, compliant for FTC, Security Forward" August 27, 2024 5.0 Easy to use and manage. Again like the notifications of changes to security on computers, and the validation of them. It makes sure I'm keeping up in the busy days that I have. Pros appreciate the alerts to possible issues, and the check in with me to verify. Also really like the dashboard with everything right there to see and easy to dig deeper into. Cons I still find the Cyber Risk Score screen a little confusing with the numbers and the explanations under them, Review Source MB Mark B. IT Coordinator Internet Used the software for: 6-12 months ### "Meets needs" March 22, 2023 3.0 Pros The primary reason we use this service is to log events externally in a storage that can't be tampered with to meet NIST controls as our organization is too small to have separation of duties. Cons Customer/Engineering support is slow to implement requested changes. Multiple follow ups are always required. Since we are primarily using the service for logging and that's our main expectation, I can't say we are disappointed but if you want the most out of this service, you really need to dedicate time to tinker with the product, ask questions, ask for changes and continually follow up to pressure the changes be implemented. Review Source TF Tom F. vCISO Information Technology and Services Used the software for: 2+ years ### "Easy to get up and running" February 13, 2023 5.0 Pros Product integration is very easy and intuitive. Cons Agent updates can be difficult to update with our software rollout tool (Connectwise Automate) Review Source Response from AgileBlue March 22, 2023 Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying AgileBlue. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. JR Jim R. Director, Business Development- Cybersecurity Computer & Network Security Used the software for: 2+ years ### "AgileBlue- Best of breed" February 10, 2023 5.0 Pros I have worked with 10-15 competitors of AgileBlue, and they are the best of breed. They have the best dashboard, the best customer service, and the best product by far. Cons Since I have to say something here, I will say that sometimes the integrations are not the smoothest up front, but AgileBlue always makes it right. Reason for choosing Cerulean Responsiveness, culture and price Review Source Response from AgileBlue March 22, 2023 Jim, thank you for taking the time to write a review about AgileBlue. We truly appreciate your partnership. Cheers! JK Justin K. Director of Operations Computer & Network Security Used the software for: 1-2 years ### "Good Product" February 7, 2023 5.0 So far we have had a good experience with the product. Pros The alerts are detailed and provide logs with the alert for quick determination Cons The only con is the time that passes between and incident and when we are alerted. Reason for choosing Cerulean Pricing and features fit well in our model of business Review Source Response from AgileBlue March 22, 2023 Hi Justin, thanks for taking the time to write this review; it means a lot to us. Cheers! RH Ray H. Managing Member Information Technology and Services Used the software for: 2+ years ### "Excellent group of people behind this product" February 10, 2023 5.0 Pros We have been working with this team and their products for several years. \[sensitive content hidden\] and his team are top notch in every respect. Cons We have not had any issues. Occasionally some little tweak must be made. That's it. Review Source Response from AgileBlue March 22, 2023 Thank you for your kind words, Ray! We're glad you're happy with AgileBlue and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. RM Ron M. Professor of Practice Education Management Used the software for: 1-2 years ### "Security Operations Center Training" February 7, 2023 5.0 Pros It is easy to deploy and use. Reports are easy to read. Cons The software provides the basis. Our challenge is getting in-house personnel with the skills to interpret the information. Review Source Response from AgileBlue March 22, 2023 Hi Ron, thank you for taking the time to write an AgileBlue review. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. AM Alexander M. CISO Pharmaceuticals Used the software for: 6-12 months ### "Good T1 monitoring capabilities, but it would be great to have a more sophisticated threats " February 8, 2023 4.0 As the first step in monitoring your environment, it's a good start, but I would appreciate more details and actionable capabilities. Pros The simplicity of the software is a good start.The raw log is one of the most significant things. It lets you understand more about the issue you are investigating. Cons There is no more information "on demand". Not too many actionable things you can execute. Switched from [CYREBRO](https://www.capterra.com/p/215647/CYREBRO/) Customer support Review Source Response from AgileBlue March 22, 2023 Thank you for taking time our of your day to provide us with a review. Our customer service team has reached out to help with some of the issues mentioned. We hope to continue to provide you with great support and the best cybersecurity solutions! KB Karen B. Vice President Information Technology and Services Used the software for: 1-2 years ### "TechnoGen Cyber" February 7, 2023 5.0 Pros User Friendly, Protects and is Trusted, True and Tried. Cons Nothing did we like least. Software was acceptable. Review Source Response from AgileBlue March 22, 2023 Karen, thank you for the kind words! We truly enjoy working with you and your team. We hope to continue our partnership for year to come! BO Brandon O. Corporate IT Admin Automotive Used the software for: Less than 6 months ### "All in one solution" February 8, 2023 5.0 Pros My account manager \[sensitive content hidden\] has been very helpful with getting everything implemented. I like that all my FTC Safeguards solutions are under one roof and everything is easy to access and manage. Cons Working with several different vendors at once can be a little much. Luckily I have one contact who stays with me throughout the process and helps keep things on track. Review Source Response from AgileBlue March 22, 2023 We are thrilled to hear you have enjoyed your experience with AgileBlue. We appreciate your partnership and will continue to work hard for you and your team! Similar Products Featured ## Related categories [Cybersecurity](https://www.capterra.com/cybersecurity-software/)