---
title: "Ashby Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Ashby Software - reviews, pricing plans, popular comparisons to other Recruiting products and more."
source_url: "https://www.capterra.com/p/10004338/Ashby/"
page_type: "product"
language: "en"
---

# 

 Ashby Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ashby

## What is Ashby?

Ashby is an all-in-one recruiting software platform that helps streamline hiring processes. It integrates applicant tracking, analytics, scheduling, and CRM functionality into a single solution. The platform balances ease of use with advanced capabilities, supporting structured hiring processes while automating routine tasks. Ashby provides clear visibility into hiring pipelines and offers custom reporting options for data-driven decision making. The system is designed to enhance candidate experience, facilitate fair assessments, increase team productivity, and support diverse talent acquisition through meaningful analytics.

## What is Ashby used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ashby?[Manage this product listing](https://www.g2.com/products/ashby-ashby/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ashby

4.4 (15)

VS.

[4.2 (10,952)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting Price

$300

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (15)

Ease Of Use

4.4 (1,208)

Value For Money

3.6 (10)

Value For Money

4.0 (1,060)

Customer Service

4.1 (11)

Customer Service

4.2 (1,076)

## Ashby alternatives

[4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (765)](https://www.capterra.com/p/133100/Greenhouse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10004338/Ashby/alternatives/)

## FAQs about Ashby

Overview

### Which roles and teams benefit most from Ashby?

Ashby is most used by recruiters, talent acquisition leaders, and HR teams that need to manage candidate pipelines, coordinate hiring stages, and improve recruiting operations. Operations, analytics, and business leaders benefit from its reporting, process visibility, and cross-functional collaboration for workforce planning, compliance, and hiring decision support.

Answer based on 15 reviews

Overview

### What company size and industries is Ashby built for?

Ashby is used by recruiters, talent acquisition managers, hiring managers, and HR teams, primarily at small businesses (47%), followed by midsize companies (33%) and enterprises (20%). It serves Staffing and Recruiting, Telecommunications, and Information Technology and Services equally at 13% each, with recruiting as the main use case.

Answer based on 15 reviews

Features and Usability

### What are the key features of Ashby?

Ashby offers applicant tracking, candidate management, candidate sourcing, and pipeline management for recruiting workflows. It also includes interview scheduling, interview management, and communication management, along with CRM and talent pool tools. Reporting and analytics, activity dashboards, alerts and notifications, and onboarding support round out its core feature set.

Integrations

### Which third-party tools and platforms does Ashby integrate with?

Ashby integrates with over 20 third-party tools across recruiting, HR, assessment, and communication. Key integrations include BambooHR, Gusto, Personio, Rippling, Deel, Slack, LinkedIn for Business, Indeed for Employers, HackerRank, Codility, CodeSignal, Hireflix, Searchlight, and SeekOut.

Getting Started and Support

### What customer support options does Ashby offer?

Ashby provides Email/Help Desk support and a Knowledge Base for self-service help. The catalog does not include reviewer feedback on support quality, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 11,304 Recruiting reviews

Capterra data shows that buyers of recruiting software rank the following features as their top priorities:

-   **Job Posting** (**49%** of reviewers rated this feature as critical)
-   **Applicant Tracking** (**47%**)
-   **Application Management** (**46%**)

Ashby supports **Applicant Tracking** and **Job Posting**, giving recruiting teams a way to manage candidate pipelines and publish open roles across hiring channels. However, it does not include **Application Management**. Instead, it offers **Candidate Management** (**45%**), which still helps teams organize candidate information and keep hiring activity moving, providing teams with better visibility into prospects and helping businesses make faster, more informed hiring decisions.

Job Posting

4.6 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Application Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Candidate Management

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Resume Search

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Resume Database

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A searchable repository of candidate profiles

Alerts/Notifications

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ashby 100 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Job Description: Users can generate job descriptions with generative AI.
- AI Text Generation: Allows users to generate text based on a text prompt.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Evaluations: Enables users to share feedback on candidates.
- Candidate Management: Build, track, and maintain relationships with candidates
- Candidate Matching: Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile.
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Search: Searches for qualified candidates by integrating with career sites.
- Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines
- Candidate Sourcing Metrics: Reports where applicants are finding job listings.
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Candidate-Facing Statuses: Enables candidates to view their position in the process.
- Career Page Configuration: Configures branded career page for the users website.
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Decision Making: Makes informed choices based on available data and objectives
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Employee Referral Management: Manage and track employee referrals for open job positions
- Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
- Evaluation Management: Create, share, and manage the distribution of job descriptions/duties
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- For Small Businesses: Designed for small businesses
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Gen AI in Talent Acquisition: Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks.
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Interviews: Schedules, manages, and hosts live or records video interviews.
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing
- Mobile Access: Access software remotely via mobile devices
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Predictive Insights: Use artificial intelligence to provide intelligent strategy modelling and proactive risk assessment
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Reporting: Active reporting of data and metrics
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Resume Storage: Upload and store resumes
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Searchable Database: A collection of records that can be retrieved based on specific queries
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- Sourcing: Manage suppliers, the products and services they offer, and pricing.
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Permissions: Gives administrators the power to restrict views, functionality, access, and abilities by role.
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Building: Enables the building of custom recruiting workflows.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (15)

4.2

Based on 15 reviews

## Pricing

Value for money

3.6 (10)

[View pricing plan details](https://www.capterra.com/p/10004338/Ashby/pricing/)

Foundations Plan

$300.00

Flat Rate,Per Month

Plus Plan

Custom Quote Available

Enterprise Plan

Custom Quote available

Ashby Analytics

Custom Quote available

Value for money

3.6 (10)

3.6

Based on 10 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (11)

4.1

Based on 11 reviews

## User reviews

Overall rating

4.4

Based on 15 reviews

Filter by rating

5(9)

4(3)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Flavia C.

Senior Recruiter

Staffing and Recruiting

### "The best ATS I’ve used for candidate rediscovery and outreach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 6, 2026

I have used Ashby as a recruiter for over a year now, primarily for applicant management, candidate searches, outreach sequences, interview coordination, and general recruitment process management. My overall experience has been very positive. The platform is relatively easy to use and offers much more powerful search and filtering capabilities than other ATS platforms I have worked with. Its ability to help recruiters rediscover previously evaluated candidates is particularly valuable, while sequences make passive-candidate outreach and follow-ups much easier to manage. There are still AI features that could be improved, particularly Quick AI Criteria, but Ashby’s core recruiting and applicant-management capabilities are excellent. Overall, I would rate it 9 out of 10.

Pros

Ashby is by far the best ATS I’ve worked with. Its strongest feature is the ability to search for previously assessed candidates using detailed filters, including an AI-powered filtering option. This makes it much easier to rediscover qualified candidates already in the database instead of starting every search from scratch. The sequencing functionality is another major advantage. It allows recruiters to manage outreach and follow-ups directly within the platform, making the recruitment process more organized and efficient. Applicant management is generally intuitive, and Ashby brings sourcing, outreach, interview management, and pipeline tracking together effectively. I also like that Ashby is expanding its integrations with external AI tools through MCP. I have not personally tested this because availability depends on the company’s plan, but it is a capability I would be very interested in using.

Cons

The Quick AI Criteria Filter feature, which is designed to help review applications in bulk, needs improvement. In my experience, its assessments are not consistently accurate or reliable enough to use without carefully reviewing the results manually. The idea is valuable, but the feature currently requires too much verification to be fully trusted.

Switched from

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

The company switched to Ashby because of its reporting and AI features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WS

Will S.

Senior Recruiter

Information Technology and Services

### "Great Potential, Poor execution. "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 4, 2026

Overall, I have used superior ATS platforms in the past. On a positive note, our recent customer support has been fantastic—a massive improvement from where it was. Ultimately, teams want an intuitive system that simplifies hiring and delivers an exceptional candidate experience, and this platform falls well short of that benchmark. It has potential if configured properly, but at this stage, it feels as though we are remaining with the vendor simply because the effort required to migrate elsewhere is too high.

Pros

The AI CV screening is good when looking at a CV, I dont use it all the time but for high volume roles, its super to be easily able to see if someone has the relevant experience, not to be used for every role in my opinion

Cons

Transitioning from Teamtailor when I joined last year has been frustrating. The implementation felt overly manual and complex, and nearly a year later, the platform remains unintuitive and cumbersome to use. Key capabilities sold to us—specifically SMS and WhatsApp integration—are non-existent. Given the vendor’s strong presence in the UK market, it is surprising how underpowered it feels compared to alternative ATS platforms. It seems built for a much larger organization, making standard tasks like setting up new jobs or building processes excessively heavy. Furthermore, reporting is complicated and frequently yields inaccurate data. While staff are helpful and communication has picked up recently, the core product still requires substantial usability improvements.

Switched from

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

Reporting potential but in retrospect this and the functions, were not as represented.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FS

Francesco S.

Lead

Aviation & Aerospace

### "Good but improbable "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 22, 2026

Experience as hiring manager is not bad, also for interviews, the feedback system is properly managed, but when it comes to filter hundreds of applications, the AI tool is not so powerful and helpful.

Pros

I like the most its structured editable staging of the interview process, giving an overview of the overall hiring status of a position

Cons

I like the least the difficulty to properly filter CV content, it has been made too complex and not Intuitive

Switched from

[Pinpoint](https://www.capterra.com/p/174069/Pinpoint/)

The greater functionality options and the broader options set

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Rosario T.

People Analytics

Banking

### "Ashby - Best ATS tool so far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2025

Ashby is one of the best tools I've ever worked with! Ashby keeps on delivering new tools and enhances experiences throughout the whole recruiting process. New features, UX designs and more are some of the things that keep me mostly interested, as well as the easy integrations and implementations it has to navigate through. I believe that the quality of service is worth the cost of the platform!

Pros

Whenever I had a bug with arrows to move along candidates in the pipeline, the Support team assisted me and escalated the issue to be resolved. We have managed to centralize candidates' data, interviews & feedback, offer letters & tracking all in one place. This helps to have more transparency on recruiting efforts.

Cons

I wish there could be a suggestion page for feedback or reviews. I know they can be sent via email but it would be great to have a place where to submit tickets/requests and then support and product team could evaluate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Meghann O.

Manager, Customer Success

Telecommunications

### "It works fine but very manual"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 8, 2025

Pros

Ashby organizes our candidate pipeline in an easy way for me to know which candidates require my review. I also like the visualization of the pipeline.

Cons

The filtering seems limited. Would like to be able to get more insights around trends and themes among the candidates and perhaps have some percentages around likelihood to move forward based on criteria.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

We were looking for something that was easier to use and integrated with our CRM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CI

Chimdira I.

Legal Operations Associate

Legal Services

### "Review of Ashby"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 29, 2025

Overall it is easy to use, i can see updates about internal job posting as well as updates on referred candidates.

Pros

I am able to easily view internal job posting, I can also easily refer candidates from my ashby and also post ashby links to my linkedn

Cons

The sign is process is very stressful, it does not let me use a google sign in like regular websites

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bhumi H.

Operations Specialist

Real Estate

### "Ashby Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 14, 2025

Overall we still had a great team experience using this platform to post our jobs, and track all the candidates in their different hiring phases. I would recommend this to other recruiting teams.

Pros

This platform had a wide variety of features that I have not seen with other applicant trackign systems. We were able to to navigate the platform with ease. We also had a great support team helping us through our integration process.

Cons

A few cons, we noticed our reporting would glitch during peak business hours. This can be pricey if you have a very large team. Some features could not be customized which made it hard to gather some of the data points we were looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aleksandar P.

HR Manager

Health, Wellness and Fitness

### "Amazing ATS with lots of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2025

We've been using Ashby for almost 2 years now, and we absolutely love it. Since we started using it, so many things have changed: Ashby has added a ton of new features, and they're constantly growing and improving. The prices are still great compared to other similar ATS platforms. Their interface is incredibly user-friendly. It was very easy to implement, and it supports integrations with a lot of the apps we use on a daily basis, such as Hireflix, ZInc, etc. Even though they don't have live chat support, their email support is really helpful.

Pros

Ease of use for our hiring managers to review resumes, evaluate candidates, and move candidates through the interview and offer stages. Also, there are reminder notifications that we very much appreciate. Finally, Ashby offers excellent reports and dashboard templates that can be very helpful in different types of metrics.

Cons

I'm not sure there's anything we don't like about Ashby. If we have to say something, maybe the customer support response sometimes takes too long, but they do respond within a reasonable time.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

It has better features, especially for analytics, better price, and it is a platform that is easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Susan N.

Sr. HR Specialist

Automotive

### "Decent ATS Platform"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 18, 2025

Overall, the experience was decent. There were a few aspects that didn't work well for our company but customer service was able to help.

Pros

Ashby has been the only ATS we've been able to find that can accommodate loop interviews by giving every interviewer the same Teams link.

Cons

At the time, Ashby was not able to keep interviews private. Schedulers were able to see detailed calendar events of others if their calendars were integrated with Ashby.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

Lack of necessary features that our company required.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reasons for choosing Ashby

We went with Ashby because they offered a free trial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Emily R.

Senior Business Partner - Resourcing

Environmental Services

### "Excellent dashboard info on ATS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 28, 2025

Overall positive, but possibly not the right match for the business I'm in

Pros

The reporting dashboards are heads above other ATS's

Cons

Less user friendly for the line manager population than other ATS's (will very much depend on the skillsets of managers supporting)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sherry W.

Head of Finance

Telecommunications

### "Review of Ashby from a startup employee"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 24, 2024

Pros

Make recruiting super easy! As a user, I can easily see the upcoming interviews and reschedule it if needed

Cons

Not much actually; Overall, super positive experience with Ashby.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Client Services Lead- EMEA

Marketing and Advertising

### "A great and cutting edge ATS, must try"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 25, 2024

Pros

1\. AI enable ATS which actually works 2. Easy dashboard and customisable 3. Remotely manageable

Cons

1\. Needs log in multiple times 2. Candidate discovery needs to improve

Switched from

[Iris Works](https://www.capterra.com/p/149597/Iris-Works/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Associate Director

Marketing and Advertising

### "Excellent AI enabled ATS, must explore "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 10, 2024

Pros

1\. AI command is very helpful 2. Easy dashboard design 3. Candidate tagging

Cons

1\. Not great from API integration PoV 2. Not mobile friendly 3. Remote support is not helpful

Switched from

[ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Ryan P.

Head of Talent

Information Technology and Services

### "Everything you need "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2024

Pros

\- Scheduling tool that is integrated into the system - Automated triggers on each stage - Feedback rubrics built internally - Customisable interview plans

Cons

\- Takes quite a long time to set up if you want to use the full functionality

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Samantha S.

Recruiter

Staffing and Recruiting

### "Recruitment ATS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 20, 2023

Ashby has a great interface, I like the colors, the features, the fact that's user friendly, very intuitive. Is definitely one of the most complete ATS that I've used.

Pros

Ashby is really easy to use and has a different useful features that makes candidate management an easy process for recruitment team or any member involved in the process.

Cons

If there's a duplicated profile it has the option to merge them but after doing this both profiles still exists in the stage that each of them was created.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

Mostly due a management decision but it's related to the features available for candidate management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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