# DENmaar Guardian Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DENmaar Guardian the right Patient Scheduling solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004361/Denmaar-Guardian/reviews --- DENmaar Guardian 4.5 (26) [View alternatives](https://www.capterra.com/p/10004361/Denmaar-Guardian/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DENmaar Guardian Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews NA Natalie A Office ManagerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “I like the simplicity and the layout or the software.“ January 17, 2025 CG Christopher G PresidentMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “Pricing was not subscription model, easier for starting a new practice. “ June 6, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ginger S. Administrative Manager Medical Practice Used the software for: 6-12 months ### "Diamond in the rough" January 21, 2025 4.0 Pros Willingness to support clients' claims processes and get them max coverage. Cons The billing processes are tough and the client-end portal needs some work, but DENmaar is responsive to feedback. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Looking for a platform to maximize insurance coverage for patients. Review Source DEJ Dr. Erin J. Co Owner Operator, Licensed Psychologist Mental Health Care Used the software for: 6-12 months ### "Great and always working to be better!" January 14, 2025 4.0 Our experience with Denmaar has been refreshing. They are a company that cares and it's evident. They are open and transparent about their work and are always focused on improving processes and efficiencies. They listen and respond to feedback well. Pros The billing is efficient and accurate. The EHR is constantly evolving to better suit our needs. The leadership team is responsive to our questions and feedback. They work hard to make our jobs easier and streamline our workflow. Cons I have limited cons to report. We have had issues but the Denmaar team has worked to improve any situation that has caused us problems or been an issue. Alternatives considered [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) Reason for choosing DENmaar Guardian We liked the openness and transparency of the leadership. The pitch was genuine and honest. The price was right too. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) They were inefficient and inaccurate with their managed billing. They filed over 3,000 claims incorrectly and cost our business over $30,000. I lost complete trust in the company and their management, particularly due to their lack of accountability. Review Source CP Carina P. Therapist Mental Health Care Used the software for: 1-2 years ### "Not a good match for my needs" August 14, 2024 3.0 Overall, I like the idea of the company doing billing and fixing error messages, but the system is not suitable for our needs. Pros I appreciated that the DENmaar team was responsible for billing aspects. Cons I dislike how outdated the mental health information is. The system is not set up well for therapeutic needs due to this. It is also not adequate for documentation for children receiving therapy services. The system is also consistently showing error messages. Clients cannot easily access the client portal. Review Source SB Sydney B. Billing Administrator Mental Health Care Used the software for: Less than 6 months ### "Exceptional Service!" January 14, 2025 5.0 It has been exceptional! The staff has been incredibly attentive and helpful during our transition process. They have made sure that features we needed were accessible and they have taken the time to have multiple training sessions with our staff to ensure everyone understands the new program! Pros The functionality and ease of use within DENmaar is exceptional! It is unlike any EHR we have used in the past! Cons Some of the features were harder to figure out, but the DENmaar staff was patient and helped us go step by step to get everything figured out! Review Source WS Wesley S. CEO and physician provider Medical Practice Used the software for: 2+ years ### "The perfect all inclusive solution for medical practices!" October 8, 2024 5.0 DENmaar rescued my groups credentialing, optimized my clinic financial cycles, and provided a great customized EMR to boot! What else could you want? Pros The best part about DENmaar is the people! They are a wonderful group of hard-working professionals who truly care about their customers. They rescued my group practice out bad circumstances with no complaints and did not overcharge me. Cons My only complaint is that it took me over three years to find them! Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[PIMSY Mental Health EHR](https://www.capterra.com/p/102651/PIMSY-Mental-Health-EHR/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[AdvancedMD for Mental Health](https://www.capterra.com/p/183961/AdvancedMD-for-Mental-Health/)[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/) Reason for choosing DENmaar Guardian Better product and full cycle management. In addition, their customer service was superb from the initial discussions. Switched from [Sevocity](https://www.capterra.com/p/81297/Sevocity-EHR/) Sevocity was a poor product with poor customer service. Review Source NA Natalie A. Office Manager Mental Health Care Used the software for: 1-2 years ### "DENmaar - The Future of Medical Billing Software" January 17, 2025 4.0 All in all its a great tool. I believe this software can get up to its full potential sooner than later, especially having a great IT team who is on top of any issues we come across. Pros I like the simplicity and the layout or the software. Most other software is very dated. The program is very easy to navigate through. Cons I wish there was more reports available besides billing. If I could pull reports of patients with insurances that are expired that'd be awesome. Switched from [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) to be honest I am unsure. I think user friendly may be why. Review Source RP Robin P. Therapist Mental Health Care Used the software for: 2+ years ### "Provider use of Denmaar" February 8, 2025 5.0 Pros Knowledgeable about insurance billing, great service when there are issues Cons Insurance companies can be slow no matter what Review Source kP kendall P. Client Care Coordinator Mental Health Care Used the software for: 6-12 months ### "Review of Denmaar" September 4, 2024 4.0 It has been a learning curve and fine overall, but there are still things to be improved Pros The easiness of the day sheets and running payments Cons not being able to reject a cancellation once i cancel an appointment Review Source XS Xavier S. Associate Marriage and Family Therapist Mental Health Care Used the software for: 1-2 years ### "Fair review" January 10, 2025 5.0 it's been great so far! I have not been able to use the platform in its entirety, but still, it has been great. Pros I like that it is simple and easy to use. The IT support team is very knowledgeable, courteous, and accommodating. Cons One thing that I think can use some improvement is relating to the ticket system. When a ticket is put in and there is a wait time from the platform to respond to the ticket, I think it would be helpful to have a notification of when the ticket has been answered that is easily noticed instead of manually having to go back and check from time to time. I'm only saying this because it can be easy to forget about the ticket at times. Review Source cF chandler F. Social worker Mental Health Care Used the software for: 1-2 years ### "Denmaar review " January 12, 2025 5.0 Pros How easy it was to schedule clients and keep their information confidential. Cons How long it took to get tickets taken care of. Review Source KW Kristin W. Mental health counselor Mental Health Care Used the software for: 6-12 months ### "DenMaar is a great EHR" August 10, 2024 4.0 Very responsive and helpful. Great EHR! Pros icon that shows you wrote a note on the calendar Cons having to reload the to do list a few times before it shows up Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) I got hired on to a new private practice. Review Source SJ Sheridan J. Psychotherapist Mental Health Care Used the software for: 2+ years ### "A reliable billing company at last!" August 11, 2024 5.0 It's been eight years since I first used DENmaar. I guess that speaks for itself. Pros After years of using another billing company, I finally was able to get payments in a timely manner. Payments that actually reflected what I earned! Cons Until recently, communication regarding problem accounts was an issue, but that seems to be resolved now. Review Source TP Terri P. Therapist Mental Health Care Used the software for: 2+ years ### "DENmaar Guardian is reliable and helpful" August 9, 2024 5.0 Overall, I have been pleased with my experience with DENmaar. Pros DENmaar Guardian has been helpful with getting me credentialled with insurance companies at my group practice. I have been able to reach out when I have questions and have had those questions answered promptly. Cons DENmaar Guardian has been very helpful when I first joined the practice, but not as involved with my services since that time. Review Source KW Kaylan W. Primary Therapist Mental Health Care Used the software for: 6-12 months ### "Denmaar review " August 12, 2024 4.0 Overall, I really enjoy the experience with Denmaar Pros I like the aesthetic of it and how appointments are easy to manage. Cons Sometimes it can be slow especially with multiple tabs open. Review Source LL Livia L. therapist Mental Health Care Used the software for: Less than 6 months ### "Great product " August 9, 2024 5.0 It has been great. I felt very capable using this product. Pros Easy to use.Very user friendly and I felt capable navigating it. Cons Nothing! There is nothing about the product I would change Review Source SH Sheila H. Finance Director/Owner Mental Health Care Used the software for: 2+ years ### "Easy to use and GREAT Customer Service. Easy to get in contact with. " April 19, 2023 5.0 Overall, very pleased. My Husband/\[sensitive content hidden\] has found companies less expensive, but I tell him I will not change due to the ability to always talk with someone if there's an issue within our EHR. Pros Easy to use and can request updates or add-ons easily. They have GREAT customer Service and will always make themselves available. Cons We would really like to use their Telemedicine but had some complaints with our providers stating it had glitches. DENmaar confirmed they are working on it. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/)[Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Reason for choosing DENmaar Guardian The flexibility with the staff, the accommodations they made to add assessments, a form builder, and always having someone to reach out to. Switched from [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/) Easier to use, not a lot of added on nonsense that makes systems so confusing. Review Source JS Joshua S. Practice Director Mental Health Care Used the software for: 2+ years ### "Great EHR Platform for Mental Health Practices" May 9, 2023 5.0 Overall experience is great with Denmaar. We would recommend it for all practices. Also \[sensitive content hidden\] and his IT team are great at communicating to address any of our needs as a practice. Pros The RCM allows practices to seamlessly manage all patients and providers. The charting and documentation is easy to access and allows the providers and staff to manage patients on the EHR. Some EHR platforms can be endlessly complicated and take hours to train staff to be able to use, however Denmaar has all of the features in a simple design that staff of all levels can navigate easily. Cons The scheduler needs improvement for practices that have multiple providers. Alternatives considered [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing DENmaar Guardian Denmaar is more simple to use and implement in a practice and most cost efficient. Review Source TM Theresa M. Owner/Psychiatric APRN (Provider) Mental Health Care Used the software for: 2+ years ### "Bee Well Psychiatric Associates was able to optimize growing business d/t the ease of use of DENmaar" June 27, 2023 5.0 Overall it has allowed our business to grow. Bee Well is owned by 3 APRN's with no real business back ground and so it takes a lot of the admin task out of the hands of the providers and allows us to focus on seeing patients which is what we are good at. The ease of use makes it efficient for time management when trying to see patients and keep the overall business overhead down by minimizing the number ancillary staff needed to keep the business running. Pros this application is easy to use and we are able to start using without needing lengthy trainings to get started. Patient Portal is easy for the patient to navigate. During Covid it provided a HIPPA compliant platform for us to easily see patients via Telehealth. It is a comprehensive program that offers, billing, credentialing, EMR/EHR, e-prescribing all that are very easy to use. The provide many rating scales within the system that can be assigned to the patient and allow for the patient to log into their portal and complete assessments. They also update add new assements/rating scales to the system at the business request. Cons The only con with DENmaar has been that at times it has been difficult to directly contact staff about specific issues regarding credentialing issues. However, \[sensitive content hidden\] have always directly addressed any issues when notified. Reason for choosing DENmaar Guardian A mentor of ours Dr. Ambuluchi told us about Denmaar. Review Source MH Michelle H. Owner, Psychotherapist Mental Health Care Used the software for: 6-12 months ### "Review" June 28, 2023 3.0 I feel like it's been a struggle in learning curve. The training when I started with DENmaar was not complete; however, the person I was working with took the time to help. Pros Most people are enjoyable to work with and respond within a reasonable time. I like the notes options. I like having assessments easily accessible. Cons The EHR needs a lot of work and updates, especially the virtual option. Also, the schedule doesn't allow you to update full series but only one session date. There are significant errors and difficulty with the telehealth. A lot of my clients have issues with getting logged in or staying connected to the session. I think it would be so much easier to just have a virtual link they click on to connect the session rather than having to log into the portal, having an app for the phone, or website for computer is too much. In their reminder emails, there could be a link they click on that will take them to the session. It should be easy for clinicians and clients to be able to join a session, not worry whether or not a client will be able to connect or not. No, it's not their internet connections or WIFI in their homes either. Reason for choosing DENmaar Guardian They did my credentialing and do billing. Review Source CG Christopher G. President Mental Health Care Used the software for: 6-12 months ### "DENmaar Guardian Review" June 6, 2023 4.0 Pros Pricing was not subscription model, easier for starting a new practice. The scale of pricing never outpaces the revenue either, it's a flat percentage that is manageable. Cons The customer facing portion of the portal is less consistent, but they're making improvements every few months. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing DENmaar Guardian pricing and size Review Source CP Casey P. Chief Administrative Officer Mental Health Care Used the software for: 1-2 years ### "Denmaar, A complete EHR for mental health practice" August 1, 2023 4.0 Denmaar has been a great partnership for our practice. We are very happy with the relationship and outcomes we are getting from the software and services Pros The insurance billing software and service is the best I have ever experienced. We are a large practice with a high volume of claims, and Denmaar is efficient, timely and thorough in their process. Cons There have been some bugs that needed working out along the way. The Denmaar IT team, has been timely in their fixes. Review Source FK Frederick K. Medical Director Mental Health Care Used the software for: 2+ years ### "Long Time User" June 29, 2023 5.0 We are essentially business partners for ten years now. Pros This is an easy to set billing software, and they have provided more than just support. They have helped us through changes in credentialling, which is the most challenging part of the billing practice . Cons I would like it to link with Practice Fusion. Reason for choosing DENmaar Guardian Unfortunately, I don't remember who else I looked at ten years ago. I used them because of the staff receptiveness. Review Source RK Richard K. Office Manager Mental Health Care Used the software for: 2+ years ### "Get it, utilize it, love it" June 13, 2023 5.0 Pros I've been using DENmaar for over five tears and enthusiastically recommend it to any mental health practice of any size. Cons The only negative, I am turning into a positive. There are times that I feel an option or a report would be useful. I contact them and the feature is often there, and I just need to learn where it is. If not there, they work quickly to implement a request. Review Source JM Jennifer M. ceo Hospital & Health Care Used the software for: 1-2 years ### "recommend this product " June 28, 2023 5.0 Pros easy to use. fast and effective and customer service communication quickly. Cons denied claims explanation could be more detailed Review Source MF Marina F. Insurance Specialist Mental Health Care Used the software for: 6-12 months ### "Denmaar Review" June 6, 2023 4.0 Pros The profile view for patients is easy to use. Cons Confusion with the claim status's and tickets. The ability to locate issues with claims. 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