# Xemplo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Xemplo the right Human Resources solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10004369/Xemplo/reviews

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Xemplo

5 (9)

[View alternatives](https://www.capterra.com/p/10004369/Xemplo/alternatives/)

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Last updated March 13th, 2026

# Reviews of Xemplo

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WD

Will D.  
Managing Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Game Changer!"

August 30, 2025

5.0

It’s taken a lot of the pain out of HR payroll, contract management and onboarding - and saved us money! While it took a little time to tailor it to the way our business works, once set up it’s been smooth, reliable, and a big time saver.

Pros

What I really like about Xemplo is how simple it makes everything. It takes away the hassle of HR admin, onboarding and payroll and gives me confidence that everything’s being handled properly. It saves us time, keeps things on track, and just makes life easier. Plus it integrates with Fieldglass and Beeline which is amazing!

Cons

It can take a bit of time to get it fully configured to work the way our business operates. That said, I get that you can’t please everyone, and once it’s set up, it does the job really well.

Switched from

[ETZ Payments](https://www.capterra.com/p/262662/ETZ-Payments/)

To be able to import sate from Fieldglass and Beeline

Review Source

AS

Andy S.  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Comprehensive and Efficient Solution for Payroll, Invoicing, and Timesheets!"

September 18, 2024

5.0

Our experience with this system has been exceptional across all aspects—timesheet management, invoicing, and payroll. It has truly streamlined our operations and allowed us to save time while increasing overall accuracy. The timesheet feature is easy to navigate and ensures that employee hours are tracked accurately. It integrates smoothly with our payroll system, eliminating manual data entry and reducing the potential for errors. Employees find it simple to use, and managers love the visibility it provides for workforce oversight. The invoicing system has made billing clients hassle-free. It automatically pulls the necessary data from timesheets, allowing us to generate professional and accurate invoices in minutes. We can easily customize them to suit client needs, and tracking payments has never been easier. This has improved our cash flow and client satisfaction. Finally, the payroll function is seamless and reliable. It automatically calculates everything from tax deductions to superannuation, ensuring compliance and accuracy. The ability to integrate all three components—timesheets, invoicing, and payroll—into one system has reduced our administrative workload and made our processes much more efficient. In short, this system has become an indispensable tool for our business. It’s an all-in-one solution that’s easy to use and has significantly improved our day-to-day operations. Highly recommended for any company looking to streamline these critical functions!

Pros

Xemplo Payroll Software has been a game-changer for our business. It’s incredibly user-friendly and intuitive, making payroll processing a breeze even for someone without a finance background. The system is fast, accurate, and reliable, ensuring that our employees are always paid on time, and the automation features save us countless hours of manual work. What truly stands out is the excellent customer support. The team at Xemplo is always quick to respond to any queries and genuinely goes the extra mile to help with any issues or adjustments we need. They’ve clearly designed their software with the user in mind, and the customizable options allow us to tailor it perfectly to our company’s needs. Xemplo has streamlined our timesheeting and payroll process, helped with compliance, and made everything more efficient. We highly recommend it to businesses seeking a robust and reliable timesheet and payroll solution!

Cons

"We began using the system at the start of their journey, and while there were some challenges early on, the developers have addressed the initial concerns we had. They've consistently worked to enhance the system, and it's great to see their dedication to continuous improvement."

Alternatives considered

[ETZ Payments](https://www.capterra.com/p/262662/ETZ-Payments/)

Reason for choosing Xemplo

we tested all the products that are available in Australia and is a high-volume recruitment business they all wanted extreme onboarding costs without seeing if the system worked and nothing did what xemplo did even early on and the team are so good to deal with

Switched from

[ETZ Payments](https://www.capterra.com/p/262662/ETZ-Payments/)

cost, support and functional capacity of the system

Review Source

Response from Xemplo

September 30, 2024

Hi Andy, Thank you so much for your positive review! We're thrilled to hear that Xemplo has not only met but exceeded your expectations in streamlining payroll, invoicing, and timesheet processes. Your recognition of our user-friendly interface, accurate calculations, and reliable system means a lot to our team, as it reflects our ongoing commitment to delivering quality. We're also glad that our customer support has been responsive and helpful in assisting your needs. We appreciate your continued trust in us and look forward to being a part of your business for many years to come!

TW

Tom W.  
Company Accountant  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Exceptional Product"

September 17, 2024

5.0

Pros

Our company has been using Xemplo for over a year now and it has been a great experience. The site is responsive, modern and integrates well with other softwares we use (Xero, Job Adder). The Xemplo team are amazing and are always eager to resolve any questions or issues promptly as they arise.

Cons

To be expected with software that is still being improved, some changes have caused us to have to change internal processes (e.g. rate templates) - this has mostly been a net benefit but has taken time.

Switched from

[ETZ Payments](https://www.capterra.com/p/262662/ETZ-Payments/)

end of life product, we were looking for something that was newer and had integrations with other softwares such as Xero and Job Adder

Review Source

Response from Xemplo

September 30, 2024

Thank you Tom! We're thrilled to hear that Xemplo has been such a positive addition to your company's workflow. We're always looking for ways to improve, and your feedback about the recent changes to rate templates is especially helpful. We'll continue to refine our product to ensure it aligns with your evolving needs. Thanks again for your continued support.

JW

Julianna W.  
PA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Julianna's Review of Xemplo"

December 5, 2023

5.0

Amazing!!! I was the person who found Xemplo through some research online. I found all the other platforms were very expensive and didnt look or feel as good as Xemplo. All the way through we felt we were in good hands, the team has nothing but great things to say about the whole process.

Pros

I like the overall fell and look of the platform, The structure of the employee database is easy to see and use for Admins.

Cons

The only downfall for us was that we cant sync Xemplo with our other employee/ rostering platform "Care master" to sync data of all employees over, so we have to do this manually.

Alternatives considered

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing Xemplo

Xemplo was alot cheaper than this product and Xemplo were willing to work our budget based on our needs so we did not have to pay for lots of functions we did not need.

Review Source

TG

Toni G.  
Accountant  
Information Technology and Services  
Used the software for: 2+ years

### "Xemplo - One stop shop "

July 24, 2025

5.0

Great experience from using the product to support when needing technical and user support to fix issues.

Pros

An easy-to-use onboarding and payroll platform with a great interface making it a great overall product

Cons

More functionality - Great product little adds on to existing platform would help take Xemplo to the next level

Review Source

Response from Xemplo

July 24, 2025

Hi Toni, Thank you so much for your glowing review and for being a long-time Xemplo user! We're thrilled to hear that our onboarding and payroll tools are helping your team streamline processes. Your feedback about wanting more little add-ons is also really valuable, we’re always looking for ways to evolve the platform, and input like yours helps shape our roadmap. If there’s anything else you’d like to see or explore further, our team is always here to help. Thanks again for your continued support! - The Xemplo Team

MH

Michael H.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Does the job, easy to use. "

September 16, 2024

5.0

It does what it says on the tin, is easy to use compared to other software we have used, and allows you to centralise your financials still in Xero.

Pros

Ease of use, good customer success team. Intergrated easily with our funding partner and Xero.

Cons

As with all software, there is a bit of a learning curve, but when that is done it's easy enough to use.

Review Source

Response from Xemplo

September 30, 2024

Thank you, Michael, for your positive review of Xemplo! We’re glad to hear that you’ve found our software easy to use and that our customer success team is helpful. Your feedback about the integration with your funding partner and Xero is valuable. We’re always working to improve our product and make it even more user-friendly.

TB

Ted B.  
Human Resource Business Partner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Human Resources Manager"

November 16, 2023

5.0

Fantastic. \[sensitive content hidden\] and his team were so helpful and obliging. A great company to deal with but most importantly, easy going but knowledgable staff

Pros

Easy to use Engaging staff Fantastic support from design to implementation and 'Go Live'.

Cons

Nothing really as it does everything we require

Reason for choosing Xemplo

Pricing was the main factor but this is supported by such an easy system to use. Very user friendly

Review Source

Response from Xemplo

November 16, 2023

Thank you so much for taking the time to leave a review about Xemplo! We truly appreciate your feedback and are thrilled to hear about your positive experience.

ML

Mikayla L.  
Human Resources  
Individual & Family Services  
Used the software for: Less than 6 months

### "Resolute Support Review "

November 27, 2023

5.0

Brilliant, have enjoyed learning a new system and \[sensitive content hidden\] has been incredible for assistance.

Pros

Easy, low maintenance, takes theheavy work off the HR Junior and onto the employee.

Cons

Sometimes confusing to see a staff members progress when they have two contracts to complete. Would rather have one staff member with two check boxes for each contract.

Review Source

Response from Xemplo

November 29, 2023

Thanks for your review! We're glad you find our software easy to use. We've noted your feedback about staff members with two contracts and will explore ways to improve this.

LK

Leah K.  
Lead Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Simple and transparent"

April 29, 2024

5.0

Pros

I liked how the onboarding process was easy to understand and get through - with action items remaining clearly set out. Using it for accessing my records, submitting leave, expenses, and payslips were easy as well and I like how I can always easily access my personal employment-related documents without having to ask anyone in the business for it,

Cons

Loading times for various items could be slightly quicker - but not a big issue.

Review Source

Response from Xemplo

September 30, 2024

Thank you Leah for your positive feedback! We’re delighted to hear that you found our onboarding process and overall user experience with Xemplo easy. Our goal is to make managing your employment-related tasks as seamless as possible, and it’s great to know that we’ve achieved that for you.

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[Onboarding](https://www.capterra.com/onboarding-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

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