# Pilla Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pilla Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/10004408/Pilla --- # Pilla Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pilla ## What is Pilla? Pilla is a team management app built for deskless workers. It brings training, communication, scheduling, and performance tracking into one simple platform. Managers can record and share training videos, track exactly who has watched them, and ensure consistent onboarding across locations. Shift scheduling includes real-time clock-in/out tracking, giving instant visibility into attendance and punctuality. Team communication is organised around shifts and tasks rather than scattered across WhatsApp groups and emails. Custom work templates provide step-by-step instructions for daily tasks, making expectations clear and completion trackable. A built-in leaderboard tracks team consistency across punctuality and task completion, encouraging friendly competition between teams. Pilla replaces the patchwork of spreadsheets, messaging apps, and paper checklists that most hospitality businesses rely on. It's designed to be simple enough that staff actually use it, with fast support when  ## What is Pilla used for? [Task Management](https://www.capterra.com/task-management-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £449 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pilla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://yourpilla.com&name=Pilla) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pilla 4.3 (18) VS. [4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting Price £449 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.9 (4,847) Value For Money 4.5 (13) Value For Money 4.8 (3,697) Customer Service 4.8 (14) Customer Service 4.8 (3,596) ## Pilla alternatives [4.9 (32)](https://www.capterra.com/p/10014089/modONE/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10004408/Pilla/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Incident Reporting 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Activity Tracking 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Commenting/Notes 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Mobile Access 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Recurring Tasks 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set the frequency of a task's occurrence Risk Assessment 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Pilla 62 features An @mention is a way to tag or notify a specific person about a message/post Analyze circumstances of an accident and implementing corrective actions for future prevention Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Manage the attendance, schedule, and payroll of the labor workforce Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently Reporting on how each user, task or process has advanced since its initiation Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Search and filter data across systems to locate required information by entering keywords or certain criteria Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time UI looks like task board Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Track the amount of time spent on a job or task A digital list of items that need to be completed Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.5 (13) [View pricing plan details](https://www.capterra.com/p/10004408/Pilla/pricing/) Monthly £449.00 Flat Rate,Per Month It includes: - Shift Scheduling - Holidays and Leave - Task Management - Chat and Communication - Company Leaderboards Yearly £4,188 Flat Rate,Per Year Value for money 4.5 (13) 4.5 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (14) 4.8 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(8) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CO Charlie O. Managing Director Hospitality ### "Excellent operational platform for hospitality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2025 VERY GOOD! Would absolutely recommend trying it, especially for single site or smaller operators to use the Pilla templates for their operational checklists. As an owner, it helps you be able to have a day off here and there and know procedures are being followed! Pros It's clarity of presentation, the thought that has gone into it, and above all else, the approach of \[sensitive content hidden\] and team to develop the product to improve it so it fits our needs. Cons Everything we've had issues with the Pilla team has worked to resolve. Switched from [Trail](https://www.capterra.com/p/176765/Trail/) Price and lack of development - too expensive and lack of economy of scale. Trail customer service was pretty good but the Access Group is diabolically bad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FO Fran O. Head of People and Culture - Human Ops Restaurants ### "Great people to work with, great system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 \[sensitive content hidden\] is always online with a speedy reply and is happy to help which makes all the difference. Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one and as it's easy to use people have taken to it quickly. So far we just use the compliance/checklists side so can't comment on the rota system but looks good. Pros It's a great user-friendly system for our daily tasks Cons Nothing that can't be fixed, \[sensitive content hidden\] is always happy to help us out. One thing would be great is ability to more easily add tasks that apply to all sites (as we are multisite) rather than having to duplicate the task - but I am sure this is on the way! Switched from [Trail](https://www.capterra.com/p/176765/Trail/) Not user friendly. App was not good at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rebecca H. Executive Assistant to Managing Director Hospitality ### "It was really easy to set up our kitchen compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2025 Overall we are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently. Pros The team are really helpful and fast to respond, explaining things thoroughly. Pilla has changed the way we work for the better. Cons I've got no negatives to mention. The system is time saving and keeps everything important in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2025 Thanks so much for your review, happy to help and happy to be working with you. PM Poppy M. Marketing and Operations Manager Hospitality ### "Amazing Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2025 Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business. Pros Super easy to set up, use across all our sites and great for integrating training with all our teams! Cons It's taken a while to get to where it is but it was well worth the wait. Switched from [Trail](https://www.capterra.com/p/176765/Trail/) It was overcomplicated, messy, glitchy and hard to check that all the sites where completing the tasks to the standard we wanted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2025 Thanks so much for your feedback! OF Olivia F. Director Hospitality ### "Easy to use and fast support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 6, 2024 We’re really happy with everything so far! \[sensitive content hidden\]'s great if we have any questions or need support. It’s all very easy to navigate and straight forward to amend. Pros You can tag specific people to action something and they’ll receive a notification straight away. I also like how straight forward it is to use. Cons The updates in the morning can delay completing a list of tasks. Once it refreshes it erases the tasks that have been marked as completed, only if you haven’t completed the whole list. It’s not a major issue, just a minor inconvenience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2024 Appreciate your review Olivia thanks so much. We are pushing updates once or twice a week at the moment to make the very best product we can and we push those updates overnight so sometimes you will need to refresh in the morning. if you see the notification to refresh - make sure you do that before carrying out any checks and then you won't lose them AM Andy M. Director Food & Beverages ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Pros User Friendly system and helpful team. System is very easy to navigate. Cons App needs refreshing quite frequently when being completed overtime. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2024 Thanks for the review Andy. Appreciate your feedback. We're improving Pilla all the time, and we push one or two updates every week, so if you're browser stays open for a few days then it's likely you'll need a quick refresh before using it 🤟 IB Ian B. Owner Food & Beverages ### "Pilla Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 12, 2024 Superb system. Easy to schedule staff rotas and edit. Improved our staff communication of shifts tenfold Pros Instant notifications for teams and clarity of shifts Cons Nothing stands out. Think the videos are crucial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2024 Thanks for your review Ian, we're so happy Pilla has improved your working. SQ Sean Q. Operations Manager Hospitality ### "Panoramic 34" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2023 Very good and the PILLA team are very easy to work with. They also very much welcome feedback Pros Customer service. Straight forward. Issues quickly resolved. Cons Regular changes although these ultimately are beneficial. Switched from [Shield](https://www.capterra.com/p/159430/Shield/) Primarily because PILLA is a local company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2024 We're so happy you like to work with us! Our customer service is really important to us so we're happy you notice how hard we try. AW Alexandra W. Owner Food & Beverages ### "Pilla is easy and simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 We used to use Pilla book but the App is much easier and takes up less room! It sends reminders and I can do it on my phone if the work iPad is busy. Pros It’s really easy to use, easy to edit, effective and really easy to implement for others. Cons Nothing- it does exactly what it’s supposed to Reasons for choosing Pilla Liam is a great host and really easy to get hold of if you need help. Pilla is really simple, looks good, easy to use and that’s all I want when asking staff to complete it daily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2024 Thanks so much for your review, we're really happy you find Pilla so easy to use, that's the goal. EB Erik B. Chef Patron and Founder Hospitality ### "Ok for new businesses that are learning what they need" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 1, 2023 It's just ok...if we could afford another more developed tool we might switch. Pros Got us up and running with contrast pretty fast Cons Rota features feel a bit manual, there's no way to work on them on a month basis rather than weekly, some of the functions feel clunky or counterintuitive. Also there's lots of times I'm working on the rota and I get a message that there's a new version of the page and need to refresh which is super frustrating because then I have to start again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2023 Hi Erik, thanks for feedback. We'll take a look at your improving your rota experience. [View all Reviews](https://www.capterra.com/p/10004408/Pilla/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)