--- title: "mirai AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mirai AI Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10004409/mirai-AI/" page_type: "product" language: "en" --- # mirai AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) mirai AI ## What is mirai AI? mirai AI allows firms to choose a suitable conversation flow based on the nature of their business. This includes forwarding by the designated person in charge, intermediary correspondence, and return correspondence. The setting screen lets Japan-centered users edit dialogue, transfer settings, and visualize conversation scenarios in a flow chart format. The software connects callers to an operator or designated number registered on the system. If a person is busy, callers may submit their business and contact information. They will then receive a notification when the individual becomes available. The system enables firms to change scenarios automatically based on their business hours. ## What is mirai AI used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mirai AI?[Manage this product listing](https://www.g2.com/products/bluebean-mirai-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mirai AI 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price ¥500 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (118) Value For Money 0.0 (0) Value For Money 4.6 (118) Customer Service 0.0 (0) Customer Service 4.7 (118) ## mirai AI alternatives Highest Rated [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (96)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234575/Amazon-Connect/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (98)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) ## FAQs about mirai AI Overview ### What company size and specific industries is mirai AI built for? mirai AI is designed for Japan-based call centers and customer help desks, with a fit for medium- to large-scale enterprise operations. It is aimed at organizations that handle customer support at scale and need a tool suited to service teams in the contact center sector. Features and Usability ### What are the key features of mirai AI? mirai AI offers machine learning and natural language processing as its core features. These capabilities support pattern detection in data and language-based text analysis, covering model training, prediction, and interpretation of human language inputs. Getting Started and Support ### What training and onboarding options does mirai AI offer? mirai AI provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars cover scheduled product training, and documentation offers written reference material for self-paced learning and feature lookup as needed. Getting Started and Support ### What customer support options does mirai AI offer? mirai AI provides Email/Help Desk, FAQ/Forum, and Phone Support. Support experiences are not described in reviewer feedback, so no conclusions can be drawn about response speed, helpfulness, or common frustrations. The listed channels are the only confirmed customer support options. ## Features AI summary Based on 5,579 Contact Center reviews Capterra reviewers highlight these as the features buyers value most when choosing artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) mirai AI supports **Natural Language Processing**, but it does not include **Generative AI** or **Data Import/Export**. Instead, it offers **Machine Learning** (**33%**), another feature that reviewers rate highly. This gives teams a way to identify patterns, improve predictions, and build smarter automated workflows, helping businesses turn data into more informed decisions. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Machine Learning Enable businesses to implement machine learning algorithms on business data such as sales and revenue Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Natural Language Processing Process and analyze human language in text or audio form mirai AI 4 features ### All Features - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Basic ¥500.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.