---
title: "Riverside Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Riverside Software - reviews, pricing plans, popular comparisons to other Audio Editing products and more."
source_url: "https://www.capterra.com/p/10004414/Riverside/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Riverside Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Riverside

## What is Riverside?

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit.

## What is Riverside used for?

[Podcast Hosting](https://www.capterra.com/podcast-hosting-software/)[Video Editing](https://www.capterra.com/video-editing-software/)[Audio Editing](https://www.capterra.com/audio-editing-software/)

Overall rating

Based on 315 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Pros & cons

Streamlined podcast creation workflow

Ongoing platform enhancements

Occasional technical glitches and browser limitations

Starting price

$29

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Riverside

4.8 (315)

VS.

[### Hubhopper](https://www.capterra.com/p/253191/Hubhopper/)

[4.6 (149)](https://www.capterra.com/p/253191/Hubhopper/reviews/)

Starting Price

$29

Per Feature, Per Month

Starting Price

$12

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (315)

Ease Of Use

4.6 (149)

Value For Money

4.7 (310)

Value For Money

4.3 (137)

Customer Service

4.6 (297)

Customer Service

4.3 (136)

## Riverside alternatives

[Kaltura](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)

[4.1 (35)](https://www.capterra.com/p/121484/Kaltura-Video-Platform/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)

[Enterprise Video Platform](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

[4.6 (15)](https://www.capterra.com/p/183378/Enterprise-Video-Platform/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

[Watchity](https://www.capterra.com/p/236568/Watchity/)

[4.6 (8)](https://www.capterra.com/p/236568/Watchity/reviews/)

Starting price

$230.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236568/Watchity/)

[vystem](https://www.capterra.com/p/217518/vystem/)

[4.3 (14)](https://www.capterra.com/p/217518/vystem/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/217518/vystem/)

## FAQs about Riverside

Overview

### What problems does Riverside solve?

Riverside solves remote podcast and video-production challenges by capturing local audio and video, separating participant tracks, and letting guests join through a simple link. Podcasters, solo creators, marketing teams, and interview producers use it to edit transcripts, clean audio, create social clips, and publish content without juggling multiple tools.

Answer based on 244 reviews

Overview

### Which roles and teams benefit most from Riverside?

Riverside is most used by founders, owners, and executive leaders who produce interviews, customer conversations, and thought-leadership content without a dedicated production team. Podcast hosts, creators, and communications or marketing teams record remote episodes and clips, while coaches, consultants, and pastors create clear video or audio sessions for audiences and communities.

Answer based on 313 reviews

Overview

### What company size and industries is Riverside built for?

Riverside is built primarily for small businesses, which represent 98% of reviewers, with Entertainment as the leading industry at 10%. It also serves Media Production teams (9%) and Marketing and Advertising organizations (8%), while midsize businesses and enterprises each account for 1% of reviewers.

Answer based on 313 reviews

Features and Usability

### What are the key features of Riverside?

Riverside includes session recording and audio recording for capturing remote interviews, with audio capture and volume adjustments during editing. Its Generative AI and AI Copilot create transcripts, summaries, captions, clips, and show notes. Video editing, file uploads, publishing/sharing, social sharing, and mobile access support producing and distributing recorded content.

Answer based on 131 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Riverside starts at $29 per month for the Pro plan, including 15 hours of separate-track downloads; a free trial is available. The Grow plan costs 34 per month with 20 hours, while Business pricing is not listed and includes unlimited tracks. Reviewers generally value it, though some find plans costly for smaller organizations.

Answer based on 82 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Riverside?

Riverside is easy for beginners, nontechnical creators, and remote guests to start recording, supported by live online sessions, webinars, documentation, and video tutorials. Reviewers find recording and basic editing intuitive, while teams may need more time to learn project navigation, advanced editing, music tracks, carousels, and newly updated features.

Answer based on 46 reviews

Getting Started and Support

### What customer support options does Riverside offer, and how do users rate the experience?

Riverside offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe responses as quick, thorough, helpful, and effective at resolving technical or billing issues. However, some report long waits, chat conversations shifting to email, difficulty reaching help during urgent recording problems, and occasional unresolved cases.

Answer based on 83 reviews

Features and Usability

### Is Riverside easy to use for podcasting and video recording?

Riverside makes podcast and video recording approachable for beginners while providing useful tools for experienced creators. Podcasters, nonprofit teams, and remote hosts value the simple setup, guest links, and organized interface. Some users need time to find branding, project, and customization controls, particularly when working from a mobile device.

Answer based on 70 reviews

Features and Usability

### How good are Riverside's editing tools?

Riverside handles everyday podcast and video edits well with text-based editing, silence removal, audio cleanup, and AI-generated clips. Creators value making fast cuts and publishing content without switching tools. However, editors with established Premiere or desktop workflows may find the web editor limiting for detailed timelines, visual customization, and advanced production changes.

Answer based on 67 reviews

## Who uses Riverside?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined podcast creation workflow

97% positive reviews out of 172

Most reviewers describe podcast recording as simple, efficient, and high-quality, with robust editing and collaboration tools.

Bryan P.

Podcaster, 1 employee.

"It's also super-easy to use and the AI features make recording a podcast and editing it a breeze - the AI summaries and show notes are amazing, and so are the chapters that it creates."

Occasional technical glitches and browser limitations

74% negative reviews out of 34

Most reviewers indicate bugs and issues include browser restrictions, intermittent glitches, confusing interface changes, and occasional login problems.

Jeremy H.

Host, 2 - 10 employees.

"It can be a little confusing trying to find settings and what each section mean."

Ongoing platform enhancements

100% positive reviews out of 29

Reviewers appreciate continual product improvement, frequent feature updates, and evolving tools that support business and content growth.

Kalyx C.

Livestream Producer, 201 - 500 employees.

"I'm iffy on AI stuff but I do appreciate it in this sphere of influence because it simplifies my workflow."

Consistently high-quality, dependable output

100% positive reviews out of 23

Reviewers feel quality and reliability are outstanding, producing professional results and outperforming alternative platforms.

Wes E.

Pastor, 2 - 10 employees.

"I like that it enhances quality and deletes filler so easily."

## Features

AI summary

Based on 1,497 Audio Editing reviews

Capterra data shows that buyers of Audio Editing software rank the following features as their top priorities:

-   **Plug-in Integration** (**48%** of reviewers rated this feature as critical)
-   **Audio Editor** (**55%**)
-   **Audio Recording** (**57%**)

Riverside includes **Audio Editor** and **Audio Recording**, giving teams the tools to refine sound and capture new audio within the same platform. However, it does not offer **Plug-in Integration**. Instead, it provides **Audio Capture** (**44%**), which still supports core recording workflows. These features help businesses produce, edit, and manage audio content more efficiently, allowing teams to move from recording to final edits with less back-and-forth.

Audio Editor

4.3 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

Audio Recording

4.8 (161)

97.52% of 161 reviewers that rated this feature as important or highly important

With this capability, you can capture high-quality, multi-track audio and easily enhance recordings using AI-powered tools like noise reduction and echo cancellation. Reviewers appreciate the consistently clear sound, user control over quality, and seamless editing for podcasts and other audio projects.

Audio Capture

4.6 (53)

98.11% of 53 reviewers that rated this feature as important or highly important

Record audio or import/upload audio files

Session Recording

4.8 (136)

98.53% of 136 reviewers that rated this feature as important or highly important

It gives you a streamlined way to record sessions with guests joining from any device, offering easy setup, branding, and scheduling. Reviewers indicate the process is simple for both hosts and guests, with reliable performance and minimal technical barriers for remote participation.

Social Sharing

4.7 (136)

82.35% of 136 reviewers that rated this feature as important or highly important

This aspect helps you distribute content to multiple platforms and create short clips for social media. Reviewers appreciate the convenience and time savings, though some wish for improved integration and scheduling options for posting across all social channels.

Audio/video file upload

4.8 (135)

94.07% of 135 reviewers that rated this feature as important or highly important

Riverside offers straightforward uploading of audio and video files, supporting editing, transcription, and platform publishing. Users think the process is user-friendly and efficient, though some mention occasional slow uploads with large files or international guests.

Riverside 107 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audio Capture: Record audio or import/upload audio files
- Audio Editor: Visual GUI that allows users to manage audio tracks, instruments, filters, etc.
- Audio Recording: With this capability, you can capture high-quality, multi-track audio and easily enhance recordings using AI-powered tools like noise reduction and echo cancellation. Reviewers appreciate the consistently clear sound, user control over quality, and seamless editing for podcasts and other audio projects.
- Audio/video file upload: Riverside offers straightforward uploading of audio and video files, supporting editing, transcription, and platform publishing. Users think the process is user-friendly and efficient, though some mention occasional slow uploads with large files or international guests.
- Automatic Transcription: Use AI to convert voice into text automatically
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Bulk Uploading: Upload multiple documents at once
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Encryption: Convert data into a code for security
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Generative AI: You benefit from AI tools that automate editing, generate transcripts, and create promo clips. Some reviewers find these tools save significant time and reduce manual effort, especially for editing, social media content, and transcription, making podcast production more efficient.
- Hosting: Offering a platform to store, publish, and distribute podcasts.
- Image Editing: Edit, touch up, and convert images for publishing
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Media Library: Collection of images, videos and other digital content that can be used
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Member Management: Centralizing administrative & communication processes of an organization's members
- Mobile Access: Access software remotely via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi hosts: Allow multiple participants to present/co-host.
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multimedia Support: Supports various file formats
- Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras
- Multistreaming: Stream to multiple platforms simultaneously
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
- Online Registration: Real-time registration over the web
- Performance Analysis: Monitor and analyze the performance and status of a server or system/application
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Private Chat: Send messages to selected individual(s) from the entire audience
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Recording: Record live video calls to play later
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Screen Sharing: Digitally share screen view with others
- Session Recording: It gives you a streamlined way to record sessions with guests joining from any device, offering easy setup, branding, and scheduling. Reviewers indicate the process is simple for both hosts and guests, with reliable performance and minimal technical barriers for remote participation.
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Streaming: Stream directly to social media channels
- Social Sharing: This aspect helps you distribute content to multiple platforms and create short clips for social media. Reviewers appreciate the convenience and time savings, though some wish for improved integration and scheduling options for posting across all social channels.
- Speech Recognition: Train your system to interpret and transcribe voice messages
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Split/Multi-Screen: Split the screen or display multiple presenters
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subtitles/Closed Captions: Automatically create subtitles/closed captions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Overlay: Create text to match video content
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Archiving: Allows the upload and storage of videos within the system
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Creation: Create original videos from scratch
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Workflow Management: Create, design and manage workflows for repetitive tasks
- XML/RSS: Expand the format in which multimedia files and web content are delivered in RSS feeds
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (315)

4.7

Based on 315 reviews

## Pricing

Value for money

4.7 (310)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10004414/Riverside/pricing/)

Pro

$29.00

Per Feature,Per Month

It includes:

-   No watermark on exported files
-   Up to 4K video quality
-   48 kHz audio quality
-   Screen sharing
-   Live streaming to social media

Grow

$34.00

Per Feature,Per Month

It includes:

-   Accept live call-ins
-   Unlimited transcriptions
-   Live chat support

Webinar

$99.00

Per User,Per Month

Business

Contact Vendor for Pricing

It includes:

-   Change input/output devices of guests remotely
-   Camera controls
-   Presentation recorder
-   Full frame view
-   Supports 29.97, 25, and 24 FPS
-   Roles and permissions
-   Customer Success Manager & Priority Support
-   SSO (Okta, Azure + more)
-   SOC2 type II & ISO27001 certified

Value for money

4.7 (310)

4.7

Based on 310 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (297)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (297)

4.6

Based on 297 reviews

## User reviews

Overall rating

4.8

Based on 315 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(272)

4(36)

3(4)

2(1)

1(2)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Host

Used the software for: Less than 1 year

### "A Learning Experience That’s Helping Me Grow as a Podcast Host"

5.0

November 4, 2026

Overall, my experience with Riverside has been a learning experience, but a good one. I’m building my podcast, ME AND THE KRU, and Riverside has given me an opportunity to become more involved in the production side of things. I’ve learned how to record, edit, and prepare episodes for release. I’ve experienced a few frustrating moments along the way, but I’m becoming more comfortable with the platform each time I use it. I’m looking forward to continuing to grow my podcast and improving the quality of my content.

Pros

What I like most about Riverside is that it gives me the tools I need to create, edit, and publish my podcast all in one place. As someone who is still learning the ins and outs of podcast production, I appreciate being able to record interviews, make adjustments, and create promotional content. The audio quality has been good, and I like having the ability to go back and make changes before releasing an episode. It’s helping me grow as a podcast host.

Cons

One of my biggest challenges with Riverside has been learning how to navigate some of the editing features. There have been times when I’ve had trouble with video playback, missing audio, or figuring out where certain recordings are located. Some of the features aren’t as straightforward as I’d like, especially for someone still learning. I think Riverside could improve by making the editing process a little easier to understand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Video Producer and Studio Manager

Used the software for: 3-5 years

### "Very Pleased with Riverside.fm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2026

I've used riverside in our workflow for over three years and our staff is overwhelmingly love the video/audio quality, convenience, price point, and accessibility.

Pros

The quality of the recordings. The tech that allows the recording directly from the guests’ computers.

Cons

Better advanced communication on updates to software. Also the fact that the platform can only be used on Chrome.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Host, producer

Used the software for: Less than 1 year

### "Unrivaled!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2026

I love it, the ease of use and quality of recordings is unmatched. My guests have no problem using it which is a plus!

Pros

Ease of use, features, tech support and community support and engagement. I think \[sensitive content hidden\] needs a raise!

Cons

Theyre changing so much its hard to keep up! In all seriousness, sometime there are too many changes using ai functions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Consultant

Used the software for: 3-5 years

### "We Stuck with Riverside and are Happy! "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

October 11, 2026

Overall, I think it's improving. In the beginning we were frustrated a lot. I think our own experience and confidence has helped. The reliability and easy to use interface are the best.

Pros

We use it for podcasting. We record two episodes a week. There are lots of options for editing. Constantly changing interface and options can be a challenge.

Cons

Customer service has been a struggle in the beginning when we started. We would have a full email exchange with support and the next day have to start all over -- I have used Chat GP for support bc it's easier to access.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Naturopathic Practitioner

Used the software for: Less than 1 year

### "Light & Leaf Wellness Podcast - Riverside Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2026

Everything has been great. Easy to set up and use and very user-friendly. Creating a podcast can be challenging and a bit scary, but having Riverside has really helped.

Pros

I like that fact that it is very user-friendly; easy to set up and edit and has a wide range of options to make your video internet ready.

Cons

Nothing that I can think of, I have been happy with Riverside and will continue to use Riverside for my new podcast.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Excellent for long form content creation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2026

Pros

I use riverside to record my youtube videos and interviews with my successful clients for future clients to see. Riverside is clear, easy to use, and so much value for what you pay!

Cons

I would love for the ability to host live events in Riverside. Right now I know I can have an audience but I do not believe I can unmute them for questions. I would like this feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Transformation Coach

Used the software for: 3-5 years

### "Worth It! One Stop Shop for Podcasters"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 6, 2026

I love it. I find it to be so worthwhile, I prefer paying up front for the whole subscription. I'll continue to recommend it to friends who are interested in creating or hosting a podcast. There are so many options of ways to use the platform and they are always working to make it better, faster and the best.

Pros

It is a one stop shop. I'm a small team of one and I'm able to record, edit and publish on my own. I'm not a major tech person, so I feel like many people can also get started with a podcast with this platform. Riverside makes it very easy to do it yourself. I've recommended it to many friends who have had interest in getting a podcast started. I love that there are options to host people, do a solo pod. I also love that it offers magic clips which helps with social media posts quickly and easily.

Cons

The customer service I find to be both helpful and frustrating. I do not like taking things offline, I'd rather take things all the way through to the end during an online chat. That part feels a bit frustrating at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Co-Founder

Used the software for: 3-5 years

### "Complete Suite of Tools for Content Creators "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

I use it for seemless local recordings, editing content, and creating clips. It is incredibly useful and a website i visit nearly every day for my workflow. It provides incredible options and they are always innovating and expanding features users can use.

Pros

It is a complete suite of tools that are useful for content creators. You can record double ender audio and video conversations, edit your content using a word like editor experience, and quickly produce eye popping clips that are great for social media.

Cons

When new features are introduced that inadvertently break old ones. It doesnt happen a lot but has happened in the past. Thankfully, i find customer support to be incredibly responsive and helpful in those situations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Debbie F.

Professor

Used the software for: 3-5 years

### "Excellent experience with Riverside"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 24, 2026

Really Great experience!! Same as I spoke above about what I liked most about Riverside. I appreciate the help they reach out to you with. It feels very personal, and they always help you when you have questions. I am able to organize my videos and podcasts effectively, and the quality is excellent!

Pros

I like all the options they continually add, and the help they give you. It feels very personal, and they always help you when you have questions. I am able to organize my videos and podcasts effectively, and the quality is excellent!

Cons

I am a creature of habit, as much as I love all the upgrades, it also is difficult for me to keep up with the new updates. But that just means they are continuing to do well and improve. Not a bad thing at all! Just difficult for my older Gen X mind to adapt to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

James O.

Founder

Used the software for: 3-5 years

### "Riverside: The Best Partner for Content Creation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2026

Riverside has been integral to me growing my business. It's always there. It always works. The business model is outstanding. The support is excellent. And the value delivered is second to none. It's the best tech company I've worked with in 30 years.

Pros

I've worked with 24 clients in the last year on Riverside and delivered content successfully for each reaching millions of views. It's the best value of any tech I've ever worked with because of the quality it delivers. When you think a feed is broken while recording, it isn't. And generating graphics is actually fun as their AI engine does exactly what you ask.

Cons

I honestly can't say much negative. Incorporating AI directly into the process is the challenge everywhere. Riverside makes it very approachable- pre-loading tools and common use cases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10004414/Riverside/reviews/)

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