---
title: "Riverside Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Riverside Software - reviews, pricing plans, popular comparisons to other Audio Editing products and more."
source_url: "https://www.capterra.com/p/10004414/Riverside/"
page_type: "product"
language: "en"
---

# 

 Riverside Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Riverside

## What is Riverside?

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit.

## What is Riverside used for?

[Podcast Hosting](https://www.capterra.com/podcast-hosting-software/)[Video Editing](https://www.capterra.com/video-editing-software/)[Video Making](https://www.capterra.com/video-making-software/)

Top alternative

Featured

Overall rating

Based on 298 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Pros & cons

Streamlined podcast creation workflow

Ongoing platform enhancements

Occasional technical glitches and browser limitations

Starting price

$29

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Riverside?[Manage this product listing](https://www.g2.com/products/riverside/claim_requests/new?auto=true)

Rating Breakdown

4.8

+−

Features4.7

Value for Money4.7

Ease of Use4.8

Customer Service4.6

Rating Breakdown

4.8

Features4.7

Value for Money4.7

Ease of Use4.8

Customer Service4.6

## Riverside Reviewers Verdict

Updated September 2026

AI summary

-   Riverside is a strong option for teams and creators producing podcasts or remote interviews who value professional audio and video quality.
-   Its main advantage is consistently high-quality recording and reliability, which reviewers cite as a key differentiator.
-   It helps teams save time with simplified editing, AI-powered tools, and efficient multi-platform content creation.
-   Buyers report negative points such as occasional bugs, performance slowdowns, browser limitations, and some quirks with uploads and editing features.
-   Riverside fits best where reliable, high-quality remote recording is critical, but may require patience with technical issues and resource demands.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Riverside

4.8 (298)

VS.

[4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/)

Starting Price

$29

Per Feature, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (298)

Ease Of Use

4.7 (149)

Value For Money

4.7 (293)

Value For Money

4.3 (137)

Customer Service

4.6 (281)

Customer Service

4.6 (136)

## Riverside alternatives

[Hubhopper](https://www.capterra.com/p/253191/Hubhopper/)

[4.6 (149)](https://www.capterra.com/p/253191/Hubhopper/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253191/Hubhopper/)

[Kaltura](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)

[4.1 (35)](https://www.capterra.com/p/121484/Kaltura-Video-Platform/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)

[Enterprise Video Platform](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

[4.6 (15)](https://www.capterra.com/p/183378/Enterprise-Video-Platform/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

Highest Rated

[Digital Samba](https://www.capterra.com/p/77715/Samba-Live/)

[4.8 (20)](https://www.capterra.com/p/77715/Samba-Live/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/77715/Samba-Live/)

## FAQs about Riverside

Overview

### What problems does Riverside solve?

Riverside solves low-quality remote recordings, complicated guest onboarding, and time-consuming post-production by capturing local audio/video, separating tracks, and automating edits, clips, captions, and show notes. Podcasters, video creators, solo entrepreneurs, marketers, and podcast agencies benefit most when producing interviews, social promos, and multi-platform content without juggling multiple tools.

Answer based on 242 reviews

Overview

### Which roles and teams benefit most from Riverside?

Riverside is most used by business owners, founders, and executives; podcast hosts and creators; and communications or marketing teams. Leaders use it to record interviews, webinars, and branded content efficiently, while hosts and creators produce polished remote podcasts and videos. Marketing and communications teams rely on it for audience engagement and content distribution.

Answer based on 284 reviews

Overview

### What company size and industries is Riverside built for?

Riverside is built primarily for small businesses, which make up 99% of reviewers, with limited midsize use at 1% and no enterprise presence. It serves content-focused industries most often, led by Entertainment at 10%, followed by Media Production and Health, Wellness and Fitness at 8% each.

Answer based on 284 reviews

Features and Usability

### What are the key features of Riverside?

Riverside includes core podcast recording and remote interview tools like local audio/video recording, separate tracks, scheduling, and guest links. Reviewers most often highlight editing features such as transcript-based editing, video editing, Magic Clips, and automatic transcription, plus differentiators like AI audio enhancement, show notes, captions, and social media publishing.

Answer based on 211 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Riverside offers a free Basic plan with 2 one-off hours, then Pro at $24/month and Live at 34/month, while Business has custom pricing. The free version and free trial help with testing, but reviewers note some tiers feel pricey, recording-hour caps apply, and Chrome-only use can be a drawback.

Answer based on 82 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Riverside?

Riverside is generally quick to onboard for beginners, creators, and nontechnical guests, with live online sessions, webinars, videos, and documentation available for training. Reviewers say basic recording and editing are easy to learn, while admins and frequent users need more time for advanced editing, new features, and occasional navigation quirks.

Answer based on 46 reviews

Getting Started and Support

### What customer support options does Riverside offer, and how do users rate the experience?

Riverside offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as responsive, helpful, and thorough, with quick follow-up on technical and billing issues. Some report slower replies, long waits in chat or email, and occasional difficulty getting complex problems fully resolved.

Answer based on 83 reviews

Features and Usability

### Is Riverside easy to use for podcast recording and editing?

Riverside makes podcast recording and editing approachable for beginners while still giving experienced creators useful controls. Many podcasters, coaches, and small teams find the setup quick and the interface easy to learn, though some mention confusing navigation in projects, branding tools, mobile limitations, and occasional interface changes.

Answer based on 70 reviews

Features and Usability

### How good is Riverside for editing podcasts and videos?

Riverside handles basic podcast and video editing well, especially for creators who want faster text-based and AI-assisted workflows. Many solo creators, nonprofit teams, and new podcasters like filler-word removal, clip creation, and easy publishing, while advanced editors sometimes want more precise controls, smoother performance, and deeper customization.

Answer based on 67 reviews

## Who uses Riverside?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined podcast creation workflow

97% positive reviews out of 172

Most reviewers describe podcast recording as simple, efficient, and high-quality, with robust editing and collaboration tools.

Bryan P.

Podcaster, 1 employee.

"It's also super-easy to use and the AI features make recording a podcast and editing it a breeze - the AI summaries and show notes are amazing, and so are the chapters that it creates."

Occasional technical glitches and browser limitations

74% negative reviews out of 34

Most reviewers indicate bugs and issues include browser restrictions, intermittent glitches, confusing interface changes, and occasional login problems.

Jeremy H.

Host, 2 - 10 employees.

"It can be a little confusing trying to find settings and what each section mean."

Ongoing platform enhancements

100% positive reviews out of 29

Reviewers appreciate continual product improvement, frequent feature updates, and evolving tools that support business and content growth.

Kalyx C.

Livestream Producer, 201 - 500 employees.

"I'm iffy on AI stuff but I do appreciate it in this sphere of influence because it simplifies my workflow."

Consistently high-quality, dependable output

100% positive reviews out of 23

Reviewers feel quality and reliability are outstanding, producing professional results and outperforming alternative platforms.

Wes E.

Pastor, 2 - 10 employees.

"I like that it enhances quality and deletes filler so easily."

## Features

AI summary

Based on 1,497 Audio Editing reviews

Capterra data shows that buyers of Audio Editing software rank the following features as their top priorities:

-   **Plug-in Integration** (**48%** of reviewers rated this feature as critical)
-   **Audio Editor** (**55%**)
-   **Audio Recording** (**57%**)

Riverside includes **Audio Editor** and **Audio Recording**, giving teams the tools to refine sound and capture new audio within the same platform. However, it does not offer **Plug-in Integration**. Instead, it provides **Audio Capture** (**44%**), which still supports core recording workflows. These features help businesses produce, edit, and manage audio content more efficiently, allowing teams to move from recording to final edits with less back-and-forth.

Audio Editor

4.2 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

Audio Recording

4.8 (156)

97.44% of 156 reviewers that rated this feature as important or highly important

With this capability, you can capture high-quality, multi-track audio and easily enhance recordings using AI-powered tools like noise reduction and echo cancellation. Reviewers appreciate the consistently clear sound, user control over quality, and seamless editing for podcasts and other audio projects.

Audio Capture

4.6 (49)

97.96% of 49 reviewers that rated this feature as important or highly important

Record audio or import/upload audio files

Session Recording

4.8 (132)

98.48% of 132 reviewers that rated this feature as important or highly important

It gives you a streamlined way to record sessions with guests joining from any device, offering easy setup, branding, and scheduling. Reviewers indicate the process is simple for both hosts and guests, with reliable performance and minimal technical barriers for remote participation.

Social Sharing

4.7 (130)

82.31% of 130 reviewers that rated this feature as important or highly important

This aspect helps you distribute content to multiple platforms and create short clips for social media. Reviewers appreciate the convenience and time savings, though some wish for improved integration and scheduling options for posting across all social channels.

Audio/video file upload

4.8 (126)

94.44% of 126 reviewers that rated this feature as important or highly important

Riverside offers straightforward uploading of audio and video files, supporting editing, transcription, and platform publishing. Users think the process is user-friendly and efficient, though some mention occasional slow uploads with large files or international guests.

Riverside 112 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audio Calls: Ability to make voice calls within the system
- Audio Capture: Record audio or import/upload audio files
- Audio Editor: Visual GUI that allows users to manage audio tracks, instruments, filters, etc.
- Audio Recording: With this capability, you can capture high-quality, multi-track audio and easily enhance recordings using AI-powered tools like noise reduction and echo cancellation. Reviewers appreciate the consistently clear sound, user control over quality, and seamless editing for podcasts and other audio projects.
- Audio/video file upload: Riverside offers straightforward uploading of audio and video files, supporting editing, transcription, and platform publishing. Users think the process is user-friendly and efficient, though some mention occasional slow uploads with large files or international guests.
- Audio/Video Recording: Record audio and/or video
- Automatic Transcription: Use AI to convert voice into text automatically
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Bulk Uploading: Upload multiple documents at once
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Call Conferencing: Facilitate virtual conferences that connect multiple people remotely
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Encryption: Convert data into a code for security
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Generative AI: You benefit from AI tools that automate editing, generate transcripts, and create promo clips. Some reviewers find these tools save significant time and reduce manual effort, especially for editing, social media content, and transcription, making podcast production more efficient.
- Hosting: Offering a platform to store, publish, and distribute podcasts.
- Image Editing: Edit, touch up, and convert images for publishing
- International Calling: Make international audio and/or video calls
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Media Library: Collection of images, videos and other digital content that can be used
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Member Management: Centralizing administrative & communication processes of an organization's members
- Mobile Access: Access software remotely via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi hosts: Allow multiple participants to present/co-host.
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multimedia Support: Supports various file formats
- Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras
- Multistreaming: Stream to multiple platforms simultaneously
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
- Online Registration: Real-time registration over the web
- Performance Analysis: Monitor and analyze the performance and status of a server or system/application
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Private Chat: Send messages to selected individual(s) from the entire audience
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Recording: Record live video calls to play later
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Screen Sharing: Digitally share screen view with others
- Session Recording: It gives you a streamlined way to record sessions with guests joining from any device, offering easy setup, branding, and scheduling. Reviewers indicate the process is simple for both hosts and guests, with reliable performance and minimal technical barriers for remote participation.
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Streaming: Stream directly to social media channels
- Social Sharing: This aspect helps you distribute content to multiple platforms and create short clips for social media. Reviewers appreciate the convenience and time savings, though some wish for improved integration and scheduling options for posting across all social channels.
- Speech Recognition: Train your system to interpret and transcribe voice messages
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Split/Multi-Screen: Split the screen or display multiple presenters
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subtitles/Closed Captions: Automatically create subtitles/closed captions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Overlay: Create text to match video content
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Archiving: Allows the upload and storage of videos within the system
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Creation: Create original videos from scratch
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Workflow Management: Create, design and manage workflows for repetitive tasks
- XML/RSS: Expand the format in which multimedia files and web content are delivered in RSS feeds
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (298)

4.7

Based on 298 reviews

## Pricing

Value for money

4.7 (293)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10004414/Riverside/pricing/)

Pro

$29.00

Per Feature,Per Month

It includes:

-   No watermark on exported files
-   Up to 4K video quality
-   48 kHz audio quality
-   Screen sharing
-   Live streaming to social media

Grow

$34.00

Per Feature,Per Month

It includes:

-   Accept live call-ins
-   Unlimited transcriptions
-   Live chat support

Webinar

$99.00

Per User,Per Month

Business

Contact Vendor for Pricing

It includes:

-   Change input/output devices of guests remotely
-   Camera controls
-   Presentation recorder
-   Full frame view
-   Supports 29.97, 25, and 24 FPS
-   Roles and permissions
-   Customer Success Manager & Priority Support
-   SSO (Okta, Azure + more)
-   SOC2 type II & ISO27001 certified

Value for money

4.7 (293)

4.7

Based on 293 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (281)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (281)

4.6

Based on 281 reviews

## User reviews

Overall rating

4.8

Based on 298 reviews

Filter by rating

5(257)

4(34)

3(4)

2(1)

1(2)

Mentioned topic

Sorted by most recent

Nathan G.

Podcaster

Entertainment

### "Great platform for a hobbyist podcaster"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2026

So far, so good. I signed on when they partnered with Castos and my Zoom subscription expired, and I haven't looked back.

Pros

I started podcasting in 2009, so the ease of use still staggers me. Scheduling, recording, and editing all in one place is phenomenal.

Cons

The platform definitely leans towards video content, and I recognize that's the way of the podcast world these days. So turning off features to get down to an audio recording can be a minor tedium.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

I wanted to go from general video conference software to something more specifically for podcasts.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Melisa O.

Scholar in Residence

Religious Institutions

### "Easy recording and editing, saves money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2026

Overall, I appreciate the ease of use. It's not perfect, but nothing is. I've tried ReStream and Wix, and this now has similar capabilities, so I save money by having one stop for recording and uploading.

Pros

Easy podcasting platform, both for me to use as a creator and for my editing team. AI is helpful for answering questions.

Cons

I have had days when the platform was down or things saved in weird spots, especially with scheduling. A few difficulties with uploading to social media platforms on Live.

Switched from

[Restream](https://www.capterra.com/p/184117/Restream/)

I needed something designed for podcasting

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Alex S.

VP

Consumer Services

### "The Easiest Way to Create High Quality Remote Content"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 14, 2026

Overall, my experience with Riverside has been very positive. It has made remote recording significantly easier and gives us professional quality audio and video without requiring a complicated production setup. The platform is easy to use, reliable for most recordings, and having recording, editing, and exporting capabilities in one place saves a lot of time. There are a few areas where the interface and advanced features could be more intuitive, but overall Riverside has become a valuable part of our content creation workflow.

Pros

The biggest thing I like about Riverside is how easy it makes recording professional, high quality content remotely. The video and audio quality are consistently strong, and the platform is intuitive enough that you can get up and running without a steep learning curve. I also really like having everything in one place, from recording to editing and exporting. It saves a lot of time and makes the overall content creation process much more efficient.

Cons

The main downside is that some of the more advanced features can take a little time to figure out, especially when you’re trying to get more technical with editing or production. I’ve also experienced occasional connectivity or performance issues during recordings. Overall, though, these are relatively minor compared with how much time the platform saves.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Levi B.

Host

Broadcast Media

### "Riverside Review by Levi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

Its the best platform for recording via video call that I've ever used. I just wish it didn't limit how many hours i can download.

Pros

Riverside is straightforward and easy to use when it comes to having guest on the show and recording on the platform.

Cons

I don't feel i can edit how I would like to on the platform. Fortunately its easy to download the footage and edit with my preferred software.

Alternatives considered

[Descript](https://www.capterra.com/p/230702/Descript/)

[Streamyard](https://www.capterra.com/p/213044/StreamYard/)

Reasons for choosing Riverside

Riverside was right for us. It does what we're needing it to do.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Dara K.

Executive Coach

Management Consulting

### "Great even for the newbie podcaster"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2026

Overall it is good. I have already recommended it to my husband who has signed up. I am glad I made the investment. It is well worth it.

Pros

Riverside has made getting started in podcasting super easy. The editor is easy to understand. It makes project creation a breeze. I love that is creates shorts/reels from long form content as well.

Cons

Sometimes the guest's video doesn't get uploaded completely. Both times I have been able to recover but it was stressful to encounter.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Revelator

Religious Institutions

### "Riverside will meet your expectations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 10, 2026

Our overall experience with Riverside is a good one. I also know there is more because Riverside is always updating their software.

Pros

What I like most about Riverside is the ease of recording straight into Riverside and the ability to edit. All in one. I also like that Riverside seems open to hear what customers concerns are with trying to make podcasting better.

Cons

One thing I did find difficult. One time I deleted a project by accident that I thought was a clip and the entire project was gone. Riverside does not have access to deleted files. So we had to record again.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Aline J.

Podcaster, Producer and Design

Music

### "Riverside Has Everything a Podcaster Could Need From Start To Finish! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

Overall I would have to say that Riverside has been an amazing platform for a new podcaster, like myself. It is easy for someone who's never touched editing software to understand and navigate. It is filled with helpful tools to help you learn how to edit and produce your own episodes. There is an option for all of your podcasting needs. Everything is organized and very well maintained. It is nice to know that everything you record is kept in one organized place. Before and after recording I find it easy to have meetings with my co-host through the live feed. For everything that is available on the website, I believe it is a great vaule, however for a new podcaster it is quite out of budget. It gives me security to know that everything I need is available in one place. So far I have not needed to reach out to customer service, however I imagine that they would take care of any issues that I have.

Pros

Riverside is a very well thought out platform to help podcast creators have the tools that they need all in one place. You can record, edit and host your podcast all in one easy to use space.

Cons

Once in a while Riverside has issues with connectivity. This typically only happens when we have a guest on. Since their newest update it has gotten a lot better.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reasons for choosing Riverside

Riverside had all of the things that a new podcaster could need to start from scratch.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Eric D.

Podcast personality and producer

Media Production

### "Riverside is worth the money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

It has made it possible to record edit and publish quality content and still work a full time job. The more professional my videos look the easier it is to book guest.

Pros

It makes it easy to record and edit. It has been a game changer for my youtube channel. It also makes podcasting and youtubing more fun.

Cons

There really isn't a downside that I'm aware of. If I had find something to complain about it would be if the guest I'm interviewing logs off to quickly I have to have them retrieve their part of the interview. But that is easy to fix.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom is great but didn't give me what I needed to create professional content.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Sarah S.

Founder

Mental Health Care

### "Love Riverside for Podcasting and Content Creation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2026

I love Riverside! It's been great for me to record and edit my podcast and other content about medical trauma. I didn't start with any podcasting experience and Riverside felt manageable for me to learn. I know there is so much more I could be doing with the platform and when I have a little bit of time I will learn how to do more with it.

Pros

I love the ease of recording my podcast and other content on Riverside. I started podcasting without any training and I've been able to learn as I go with Riverside. They have also consistently improved their platform over the past two years that I have been a customer. Which I haven't gotten super quick help from customer service, it has been kind and helpful. One thing that I really like is that Riverside feels very human, even though they do incorporate AI to help with magic clips, etc.

Cons

I would like a chat option, maybe there is now, but I haven't been able to get help in the moment I really needed it in the past

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Jules F.

Ghostwriter

Entertainment

### "Best podcasting app out there, super easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2026

Overall it's super intuitive and easy to use, no learning curve. I highly recommend it. They have a Magic Clips feature which offers totally decent and automated clips from what you do, but you can also download the raw video/audio files and feed to Opus to get even more short clips for social. I love the download transcript feature too, because I feed that into Chat and ask for the 6 most important parts of the podcast and what timecode it's at, so now I can easily find 2-3 great clips to start my podcast with. Overall, it's a great value for all the tools you get.

Pros

Riverside is SO easy to use. It used to take me hours and hours to do a podcast manually (legit, 20-30 hours to edit audio and video). Now I can do it in about 30 minutes or less. Literally, the magic audio feature will shave 10-15 hours off your workflow, and helps your guests make up for not having a pro-quality mic. I've had guests just use their internal mic and Magic Audio fixes it. Taking out the Ums and Uhs is a single button click.

Cons

Not a lot of cons, honestly. Super intuitive. I had 3 podcasts out of 100 go janky, 1 was from a software glitch and 1 was an electrical storm (that one never got recovered and we had to re-record). 2 of them the service team helped me recover which was massive.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Zoom and Meets didn't have the features and tools Riverside had. A buddy turned me on to it after he was on an interview with me and we were recording from Zoom.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/10004414/Riverside/reviews/)

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Popular comparisons

[Hubhopper vs Riverside](https://www.capterra.com/compare/253191-10004414/Hubhopper-vs-Riverside)