# Clootrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Clootrack Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/10004460/Clootrack --- # Clootrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clootrack ## What is Clootrack? Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development and enter new markets.  The insights are based on a comprehensive set of data - both first-party and online. Clootrack insights including qualitative data are 94%+ accurate. Its patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.  Clootrack has helped brands reduce churn by ~35%, reduce ecomm returns by 18%, accelerate new product development by over 3 months and achieve over 38X ROI.  ## What is Clootrack used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25000 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Customer Experience / 2026 Do you work for Clootrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clootrack.com&name=Clootrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clootrack 5.0 (16) VS. [4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $25000 Usage Based, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (16) Ease Of Use 4.6 (10,440) Value For Money 4.7 (16) Value For Money 4.2 (6,479) Customer Service 4.9 (15) Customer Service 4.4 (5,787) ## Clootrack alternatives Highest Rated [4.7 (2,884)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10004460/Clootrack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Visualization 4.3 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Graphical representation of data Trend Analysis 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance Reporting/Analytics 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dashboard 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Reporting & Statistics 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Text Analysis 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Clootrack 35 features Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Organize and group data or items based on various criteria Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat Evaluating strengths and weaknesses of companies with the same target audience Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Predict future data based on historical data sets Analyze and gain insights into data in real-time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Analyze and gain insights into user experience Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.7 (16) Free Trial Free Version Basic $25,000 Usage Based,Per Year Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[ QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Aircall](https://www.capterra.com/p/184709/Aircall/)[ Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 5.0 Based on 16 reviews Filter by rating 5(16) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jay M. Executive Director Management Consulting ### "Powerful models and flexible systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 We're very pleased with the partnership. We appreciate the analyses provided and the team itself is both collaborative and proactive. Pros Clootrack allows access to powerful AI models and data from a large number of APIs at a very reasonable price. There is also a lot of flexibility in the offer to make the platform do the exact type of thinking that we need it to do. It let's us collect and analyze data quickly and in a way that makes drawing conclusions and insights easy. Cons While the flexibility in the system is extremely helpful it does require some hands-on attention to achieve desired results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kendra M. Marketing Director Consumer Goods ### "A Win for Us" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2025 Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful. Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes. We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction. One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction. Additionally, they actively seek feedback from their users, which makes us feel valued and heard. Overall, Clootrack’s tool has been a win for us. Pros Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors. Cons We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Fred B. Principal Management Consulting ### "Rapidly obtained deep consumer insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 The experience has been excellent, including direct interaction with the Clootrack product team for explanations of how the tool works and detailed briefings and webinars for product updates. Pros We were able to ascertain deep customer insights rapidly at a very reasonable cost. Following the initial analysis, we were able to ask questions and refine the approach, sharpening the resulting insights. Cons This is not necessarily a complaint, but there are many different dashboards and tools available that take some time to understand. It is good to have these rich views, but the user needs to take time to learn and understand everything that is available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vijendar D. VP Financial Services ### "Clootrack - review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 It was great to work with Clootrack team. \[sensitive content hidden\] and his team are very responsive. They even helped us navigate a tricky legal case where we had to analyze over 1000+ emails to find "who said what", specific topics of interest which was very cool as we didnt have much time and our law firm was struggling to grasp the amount of data to do manual analysis. Pros Ability to slice and dice consumer sentiment which was not easily accessible to investors. The platform also enables investors to do an "outside in" diligence for any new opportunities or keep track of the landscape of portfolio companies. Cons Nothing specific to quote. May be few dashboards are not self explanatory, need sometime to understand the layout and navigate the screens/data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Talari V. Senior Analyst Market Research ### "Best way to get insights from raw data" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 27, 2025 It's a really good experience with clootrack as we we were able to get the required information in a readable and understandable format. Pros Processing the raw data into a clear and readable format from available raw information from the web is one of the best way of getting insights for Clootrack Cons There is formidably nothing which i don't like with clootrack as they given the best what they can provide with the available data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kim J. IT Executive Retail ### "Impressed by how quickly we saw value" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2025 Clootrack gave us clear, actionable insights into what our customers truly think about us. It helped us make smarter decisions, and stay closely aligned with evolving expectations, without the noise. A valuable partner in elevating customer experience. Pros Not the usual sexy dashboards and user-interface with not so deep data-dive functionalities. They've really dug into elements that matter for data analysts who like getting their hands dirty with a wide-ranging view of customer insights. Time to market was also impressive! Cons Not much, but they could improve their UI. There's a lot going on on every screen, which I'm perfectly fine with - but probably not for everyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anjali M. C suite Consumer Services ### "AI led CX analytics in real time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2025 Great product for CX users, helps nail key reasons for consumer behaviour so assist in real time resolutions. Experienced n passionate team adept at enhancing product n supporting businesses. Pros Comprehensive capability to capture and analyse deep consumer insights using AI. Cons NLP feature yet to be fully developed on the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Greg S. Global Director, Brand Economics Management Consulting ### "Unsupervised theming has arrived in Customer Intelligence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 They are a helpful team on the basics and meeting oru bespoke needs. We have just started to use some of their integrations and our client love the holistic picture they deliver. Pros Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources. Excellent view of the customer experience that is fast and afforable Cons We have a specific use case that we cannot program on our own. Clootrack has stepped in to engineer this solution for us. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) faster, lower cost, more comprehensive than research Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Darienne S. Digital Insights Strategist Research ### "A team FULL of genies! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 I've worked with Clootrack for over a year now, and they are always quick and accommodating to all of our crazy requests. The team is truly what makes the product so great Pros I love the ability to filter on exactly what we are looking for, especially while using the AI querying feature! Cons The thing I like the least about Clootrack is that I can't steal the team for myself... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr Nishant S. Consumer Insights Lead Consumer Goods ### "Trusted and Value Enchancer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2025 Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us. Pros It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs. Cons The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Stacey S. VP, Digital Insights and Strategy Market Research ### "Skilled professionals " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 They're responsive, timely and don't try to sell us on anything we don't need -- they provide customized solutions... and if there isn't one, they will create it Pros Highly skilled professionals that listen to our needs. Not only do they deliver what we ask, but go beyond by developing and creating tools based on our requests. They go out of their way (and time zone) to meet with us on a regular basis to understand our goals, upcoming projects and provide materials and insights that help us help our clients! Cons Truly there are no negatives. They are a great team to work with, that produce a top-notch product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Swapnil S. Head Of Consumer Business Retail ### "Intuitive and Highly accurate AI based Analytics eng" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 19, 2025 Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams. Pros Explainable & highly accurate AI, Intuitive UI, customisable code, value for money Cons Dashboards can be improved for a better data visualization Switched from [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Clootrack’s prompt based analytics on the same database as we used to create PowerBI is more user friendly and scalable than developing and interpreting PowerBI charts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Ganesh R. Founder Computer Software ### "Quick insights and great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 18, 2025 The team is awesome to work with and has deep AI expertise. They are quick on their turnaround of custom analysis and addition of new data sources and analysis workflows. Pros We love the way Clootrack harnesses AI to analyze extensive unstructured data all from diverse sources and delivers actionable insights my team can use to enhance customer experience and product development. The interface is very user-friendly and the flexibility makes it suitable for us to work with businesses of all sizes. Cons Not a function of the tool itself but there is a risk of misinterpreting the insights without proper understanding of the qualitative data. Additionally, it would be great if the tool can allow us to incorporate quantitative data in our analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kray R. Founder Consumer Services ### "Research and Analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2025 Excellent. You always feel like you are dealing with friends/ partners rather than Suppliers / vendors. Pros Analytical power of the tool using frameworks that are deeply embedded in science. Team's flexibility and collaboration. Cons There is hardly any point that can be classified as "not liked". One area of improvement could be better pricing flexibility especially while partnering for new markets / categories. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Swati M. Principal Venture Capital & Private Equity ### "Real time and explainable customer insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 Has been very good to track what customers love about the product and real time pulse of competitors to know how to build your strategy Pros Ease of use. Explainable insights in real time. Compare various features including pricing against competition Cons Choice of colours on the portal. Readability could be better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Shardul V. Divisional Manager Automotive ### "Good experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Pros Visualisations are very good and created charts are very useful Cons Sometime the data is correct but the interpretation is not, mostly nothing to not like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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