# White Label Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is White Label Platform the right SMS Marketing solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004487/textLIVING-White-Label-Platform/reviews --- White Label Platform 5 (15) [View alternatives](https://www.capterra.com/p/10004487/textLIVING-White-Label-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of White Label Platform Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe H. President Medical Devices Used the software for: Less than 6 months ### "Good people and a great opportunity." August 18, 2025 5.0 Texting and loyalty programs hold a lot of value. The platform works well and includes a ton of features to help the merchants prosper. It is remarkably affordable and the company's people are impressive. They really want to help you suceed. Pros The people you interact with are sincere, honest, and motivated to help you succeed. The platform is loaded with value. The more you learn it, the more you appreciate it. Cons There is a small learning curve which you will get through with time. It is not HIPAA compliant so I cannot use it with my healthcare customers. Alternatives considered [Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/) Reason for choosing White Label Platform Price, online videos and training, and Interactions with the company Review Source DH Daryl H. Owner Retail Used the software for: Less than 6 months ### "Excellent service and Smooth Transition" November 10, 2025 5.0 My overall experience was fantastic. They made my transition smooth from old provider to them! I lover working with them. They are awesome! Pros I had a great experience working with TextLiving. They were timely, knowledgeable, and easy to work with. Since I transferred my business from one provider to Textliving they made it so smooth and easy. Always open to answer questions, very quick, handled everything for me. \[sensitive content hidden\] were great to work with!! I have doing this for 8 years now and they are top notch! Cons Nothing everything was awesome. I did not really have any problems with them. They went above and beyond to make sure that everything worked perfectly. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) They went out of business and they were not very good anyhow- not responsive, bad customer support etc. Review Source AF Adrian F. CEO Marketing and Advertising Used the software for: 1-2 years ### "Best Decision I Made for Growing My Agency" August 27, 2025 5.0 My overall experience with the White Label Platform has been excellent. It gave me a fast and professional way to launch my own branded SMS marketing service, and the support team made onboarding simple. The features are powerful, my clients are seeing results, and the ability to fully customize the platform makes it feel like my own product. It’s been a great tool for growing my business. Pros What I liked most about the White Label Platform is how easy it was to launch my own branded SMS service without needing to build the tech myself. The dashboard is super intuitive, the training materials made it simple to get clients right away, and the customization options (logo, domain, pricing) made it feel like a true SaaS product that I own. Plus, the features like automated campaigns, loyalty programs, and real-time analytics give me everything I need to deliver real results for my clients. Cons The only thing I’d like to see improved is more direct integrations with third-party tools. The platform itself is powerful, but sometimes I need to connect it with CRMs or other marketing software, and that requires a workaround. Expanding native integrations would make it even smoother to use. Review Source JW Jeff W. Owner and Founder Marketing and Advertising Used the software for: Less than 6 months ### "Highly recommend, especially to provide full service" April 21, 2025 5.0 I am most pleased with the support I receive and the creativity and flexibility of the platform. It is impressive that the \[sensitive content hidden\] does educational and Q&A every other week. \[sensitive content hidden\] is an outstanding support, help, and encouragement. Pros Ability to use it as full service through my agency. Flexibility and not as rigid as others. Cons I would rather pay a smaller monthly fee with text credits instead of SMS allowance and MMS allowance. Switched from [ClickSend](https://www.capterra.com/p/175783/ClickSend/) They force you and your clients to have a form on websites. As a loyalty program, the focus is clients not giving to new people who may never come back. Review Source SR Steve R. President Marketing and Advertising Used the software for: Less than 6 months ### "Great text platform" April 15, 2025 5.0 Our experience is great. The platform is intuitive simple for our clients and has great reporting. Pros We have been in the text space for a long time. When we first started we had to build all these steps manually. This platform makes it effortless for our customers to manage campaigns as well as making it easy for our team to support our customers. Cons At this point for what we are trying to accomplish for our clients we really can't think of anything we don't like. Review Source JC Jim C. Owner Business Supplies and Equipment Used the software for: Less than 6 months ### "Great business opportunity " April 15, 2025 5.0 A business you get what you put in. Training was excellent, support excellent so no excuses. Lots of value and options for customers. Pros User interface and support is A+ . I am 4 months in and support has continued to exceed expectations. Cons Not sure I have a negative- wasn’t sure what to expect. Review Source RN Robert N. Owner/CEO Marketing and Advertising Used the software for: Less than 6 months ### "Best value software product for small to medium business" August 2, 2023 5.0 Pros This white label platform has worked as advertised. The platform is modern, intuitive, and scalable. The ux interface is very fluid and I have not encountered any issues while using the platform. I really appreciate the ability to check the status of any campaign in real-time. The text wizard also makes it easy for merchants to create campaigns. Cons n/a. The platform has delivered as promised. I am able to track digital campaigns in real time. Merchants are able to engage with customers through mms and sms messaging. I have not experienced any limitations with this product. Review Source MF Margo F. Partner Marketing and Advertising Used the software for: 2+ years ### "Satisfied customer" July 31, 2023 5.0 Excellent platform and service Pros Easy to use and easy to explain the platform to our customers. Cons Management reporting could be enhanced. Review Source JB Joe B. CEO Computer Software Used the software for: 2+ years ### "Great platform for entrepreneurs to launch a software business with." July 26, 2023 5.0 Pros It's a proven software platform that had real results. The products are intuitive and built with the white label partner, the merchant, and the merchant's customer in mind. Cons A software platform can always use new product enhancements. This product is no different. Review Source PL Philip L. President/CEO Marketing and Advertising Used the software for: 2+ years ### "Love their White Label Platform " April 28, 2023 5.0 The relationship has been outstanding to say the least. Since we've been working with them, our overall platform and customer experience has been incredible. Pros The ease of use and the tremendous support! Cons I wish i found them earlier. We would have be a bigger and better company for it! But, we are now! Reason for choosing White Label Platform Being connected to their brain power and their extensive experience. Review Source AB Aaron B. Owner / Managing Partner Marketing and Advertising Used the software for: Less than 6 months ### "White Label Program " July 27, 2023 5.0 My experience so far has been fantastic and I'm looking forward to growing my business. Pros The model is very easy to follow and onboard. Great job building the right template and structure. Cons The platform is still being tweaked and improved to be scalable for larger businesses. Reason for choosing White Label Platform The core capabilities of the product (automation, personalization, etc ) gives the business full control over their marketing campaigns. Review Source MA Michael A. CEO Marketing and Advertising Used the software for: Less than 6 months ### "White Label Use" July 26, 2023 5.0 Pros Ease of deployment and use. Can quickly setup a client and they can easily handle the messaging themselves. Cons Would like to see if could give it the ability to pickup if user is close and send a text--invite into business, highlight a special Review Source DS Daniel S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Well worth the investment" March 10, 2023 5.0 Pros The feature rich dashboard that allows us to train new sales reps and is also super easy for the merchant owners and/or managers to use. \[sensitive content hidden\] and team have been great every step of the way. They provided online training, one on one calls and video calls, email support etc. Cons I would like to have the ability to edit our website. I don't think we'll ever need this really but I have extensive background on building websites and would like to have that ability if desired. Reason for choosing White Label Platform \[sensitive content hidden\] was the reason I signed on as a white label partner. The software is great too but people sell people, not products. Review Source MG Michael G. COO Marketing and Advertising Used the software for: Less than 6 months ### "A great partner for the new text marketing environment" March 11, 2023 5.0 Would recommend to anyone looking to leverage an all-in-one text marketing platform solution. Pros The support team at TextLIVING has been the most important piece of our transition from another provider. They go the extra mile to make sure we are satisfied and that our goals are met. Cons The transition from a previous provider was difficult, as might be expected, but the team continues to work with us to meet our needs. Review Source EE Eric E. Director Marketing and Advertising Used the software for: Less than 6 months ### "Painless Transition " March 10, 2023 5.0 Pros The seamless transition and migration from old to new platform. Cons As an admin we need some more controls and functionality. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.