# Loop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Loop Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/10004510/Loop

---

# 

 Loop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loop

## What is Loop?

Business Performance Management for companies with a network of sites, stores or outlets. Deploy tailored KPIs to reveal issues. Create, assign and monitor actions and their impact. Uphold standards. Empower your teams. From head office to individual sites and all team members in between, Loop ensures everyone is working from a single source of truth to achieve the same goals. Loop gives you the tools you need to manage your network, boost sales, measure performance and maintain standards.

## What is Loop used for?

[Business Performance Management](https://www.capterra.com/business-performance-management-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£1500

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://teamriver.com&name=Loop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loop

4.4 (7)

VS.

[4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/)

Starting Price

£1500

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (7)

Ease Of Use

4.1 (138)

Value For Money

4.8 (5)

Value For Money

4.2 (91)

Customer Service

4.7 (7)

Customer Service

4.6 (124)

## Loop alternatives

Highest Rated

[4.6 (27)](https://www.capterra.com/p/113352/SpiderImpact/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Board](https://www.capterra.com/p/73473/BOARD/)

[4.5 (138)](https://www.capterra.com/p/73473/BOARD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/73473/BOARD/)

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)

[4.5 (231)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/)

[Looker](https://www.capterra.com/p/169053/Looker/)

[4.5 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169053/Looker/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

KPI Monitoring

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Reporting/Analytics

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Visualization

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Graphical representation of data

Goal Setting/Tracking

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Trend/Problem Indicators

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Visually identify direction of development and areas that require attention

Loop 60 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compare key metrics for the business against prominent players in the industry

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Ability to handle large datasets

Move from one database to another, or upgrade the version of database software being used

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Store and organize documents in a centralized system

For Retail Stores

Caters to sales teams

Establish measurable goals and objectives and track their progress over a specific period of time

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Allows users to manage data from a number of sources

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Evaluate the degree to which business operations bring monetary gains

Reporting on how each user, task or process has advanced since its initiation

Publish dashboard publicly on various platforms

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Set a time to generate routine reports automatically

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Access, combine, transform, and store data without the help of an IT department

Allow users to access multiple services after entering their login credentials once

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.8 (5)

Basic

£1,500

Other,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 7 reviews

Filter by rating

5(4)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Alun B.

Business Sales Development Manager

Automotive

### "User Opinion"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 29, 2023

The system was designed for another part of the business but has been adaptable to be used in our department.

Pros

The Visit reporting really helps in tracking activity and makes meetings and action auditable.

Cons

User categories could be improved especially for action planning.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

rob s.

Area Sales Manager

Automotive

### "Field team usage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2023

Excellent system that even the network comment how easy it is. Proof is the fact the network access it to check data.The support set up is incredible and they always seem to be just behind you be it support or admin user access

Pros

Ease of filtering and visit report creation pulling in actions and opening pages in new tabs to multi page work at once

Cons

The visit report layout and the key elements that need to be read sometimes get lost, however this is improving, but font, colour and bold on the actual PDF could improve things

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jamie H.

Data & Insight Manager

Automotive

### "Dealer loyalty reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2023

Loop provides a really efficient way to update and share reporting with our dealer network

Pros

Loop provides our dealer network with access to loyalty reporting enabling users to self serve and monitor performance

Cons

I don't think there are any cons about Loop

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sofia M.

Project Manager - Global Tools

Machinery

### "Loop Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 16, 2023

Pros

\- Excellent and prompt support from the team- Software ease of use- Data visualization & analysis- Survey and Action Center functionalities

Cons

Not what I liked the least but an improvement opportunity is to further enhance loop´s reporting functionalities (when it comes to comparing data) which I know the team is constantly working on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Steve B.

Area Manager

Automotive

### "Loop Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 14, 2023

Pros

Allows for all performance metrics to be in one place, making for easy retrieval and more effective business reviews.

Cons

Some parts of the system has multiple ways to do the same thing. As an example, when setting actions. Whilst this give great flexibility, it can also lead to confusion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

James W.

Head of IT Business Partners & Innovation Hub

Automotive

### "Lotus in the Loop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2023

I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global retailer network. I was very keen to bring this capability to Lotus, albeit a leaner, lighter version - that has continued to grow organically with the business. It's been great to see the relationship develop so positively with the Commercial teams - not just IT.

Pros

Loop is a highly intuitive product, and highly customisable. The stand-out benefit of Loop however, is the team at River behind the software. The business engagement, requirements understanding, and collaboration in effectively deploying to market - is standout.

Cons

This isn't really a criticism, but it is possible to go too far on customisation - which obviously increases cost. It's important that the customer agrees the requirements and development priorities.

Reasons for choosing Loop

We could have gone with PowerBI dashboard reporting, and a separate task management / audit system for the retailers. However, to bring all of this functionality together in one platform is highly valuable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Omkar M.

Project Management Intern

Automotive

### "Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2023

Pros

Support from the team for any bugs and issues faced

Cons

No

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10004510/Loop/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)