--- title: "REACH Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about REACH Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more." source_url: "https://www.capterra.com/p/10004511/REACHLX/" page_type: "product" language: "en" --- # REACH Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) REACH ## What is REACH? The REACH Leader Experience (LX) Platform is the only platform that equips leaders with the tools and training to be more effective at every step of leadership. REACH includes 360''s to help leaders know where to focus. However, it is the most complete leadership platform. It includes: Self-assessments 360's Culture & Pulse Surveys Professional development curriculum library MicroLearning content Personal Development Dashboards Analytics dashboards There is no direct competitor. ## What is REACH used for? [Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Personalization](https://www.capterra.com/personalization-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$200 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for REACH?[Manage this product listing](https://www.g2.com/products/octopi-reach/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### REACH 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price A$200 Flat Rate, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (5,123) Value For Money 0.0 (0) Value For Money 4.4 (4,519) Customer Service 0.0 (0) Customer Service 4.3 (4,577) ## REACH alternatives [4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) [4.7 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167264/Vantage-Circle/) Highest Rated [Hrider](https://www.capterra.com/p/211585/HRider/) [4.9 (91)](https://www.capterra.com/p/211585/HRider/reviews/) Starting price $1.36 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211585/HRider/) ## FAQs about REACH Overview ### What company size and specific industries is REACH built for? REACH is designed for organizations whose target audience is not specified in the vendor description, and no particular company size or industry is identified. The provided information only points to the product name and an external source for more details, so the intended market cannot be determined from this description alone. Features and Usability ### What are the key features of REACH? REACH offers performance management features such as 360 degree feedback, performance appraisals, appraisal history, and performance review management. It also includes surveys and feedback tools like pulse surveys, anonymous feedback, self assessments, and question libraries, plus reporting features including dashboards, real-time analytics, customizable reports, and data import/export. Pricing ### How much does it cost and what fees or limitations are included? REACH starts at A$125 one time per user for REACH Self-Assessments, with pricing per respondent. The Leader Subscription is A$200 per month flat rate for teams up to 20 people, and the HR Subscription is A$1500 per month per user for any-size organizations. A free trial is available. Integrations ### Which third-party tools and platforms does REACH integrate with? REACH connects natively to Microsoft Teams and Zapier. Microsoft Teams covers team communication, while Zapier opens connections to many other business apps through automated workflows and task handoffs. Getting Started and Support ### What training and onboarding options does REACH offer? REACH provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for review at any time. Getting Started and Support ### What customer support options does REACH offer? REACH provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Because no reviewer feedback about support is available, user experience cannot be assessed here. The listed channels show multiple ways to contact support, but no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,308 Customer Data Platform reviews Capterra data shows that buyers of 360 Degree Feedback software rank the following features as their top priorities: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) REACH supports all three of the features reviewers rate most important: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities allow teams to tailor feedback processes, manage review cycles more efficiently, and connect feedback insights to broader employee performance goals, helping businesses make more informed development and evaluation decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Assessment Management Creation, administration, and evaluation of assessments or tests Benchmarking Compare key metrics for the business against prominent players in the industry REACH 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10004511/REACHLX/pricing/) Leader Subscription A$200.00 Flat Rate,Per Month It includes: - Reach Profile Assessment - 360 feedback - Culture Surveys - Engagement Surveys - Culture Analytics - Voice of customer surveys - Stay surveys - Custom surveys - People P and L - Performance reviews - Training needs analysis - Strengths search HR Subscription A$1,500 Per User,Per Month It includes: - Reach Profile Assessment - 360 feedback - Culture Surveys - Engagement Surveys - Culture Analytics - Voice of customer surveys - Stay surveys - Custom surveys - People P and L - Performance reviews - Training needs analysis - Strengths search REACH Self-Assessments A$125.00 Per User,One Time It includes: - REACH Grow Achieve Development Dashboard - Personal Style Profile - Leading Style Profile - Selling Style Profile - Personal Interview Coach - Final Interview Companion - Communication Style - Team Formation Companion - Leadership Development Companion - Sales Development Companion - Team Development Companion - Trainers Companion - Team Dynamics Visualiser - Virtual Team Companion ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.