--- title: "Nexa Virtual Receptionist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nexa Virtual Receptionist Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10004530/Virtual-Receptionist/" page_type: "product" language: "en" --- # Nexa Virtual Receptionist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Nexa Virtual Receptionist ## What is Nexa Virtual Receptionist? Nexa Receptionists is the #1 virtual receptionist and call answering service throughout the country. Our bilingual specialists handle work across all industries including home services, medical clinics, professional services, retail, and home healthcare. Our products and services integrate directly with clients’ communications, scheduling and CRM platforms. We help companies answer every call, increase their revenue and grow their businesses. ## What is Nexa Virtual Receptionist used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nexa Virtual Receptionist?[Manage this product listing](https://www.g2.com/products/nexa-receptionist-2023-04-27/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nexa Virtual Receptionist 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $50 Per Feature Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (16,466) Value For Money 0.0 (0) Value For Money 4.4 (11,516) Customer Service 0.0 (0) Customer Service 4.5 (10,729) ## Nexa Virtual Receptionist alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Nexa Virtual Receptionist Features and Usability ### What are the key features of Nexa Virtual Receptionist? Nexa Virtual Receptionist offers an Activity Dashboard, CRM, Calendar Management, and Contact Management for tracking customer interactions and scheduling. It also includes Live Chat, Real-time Consumer-facing Chat, Transcripts/Chat History, and Transfers/Routing, plus Mobile Access and Third-Party Integrations for connecting conversations across channels. Getting Started and Support ### What training and onboarding options does Nexa Virtual Receptionist offer? Nexa Virtual Receptionist provides webinars, documentation, and videos to help teams get started. Webinars support live guided instruction, documentation offers written reference material for setup and feature checks, and videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Nexa Virtual Receptionist offer? Nexa Virtual Receptionist provides Email/Help Desk, Phone Support, and Chat. Support coverage is listed through these channels only, with no reviewer feedback available to describe response times, helpfulness, or common frustrations. Users should expect direct access through the stated support options. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers point to the following as the live chat features buyers value most: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Nexa Virtual Receptionist includes other live chat capabilities that reviewers also rate as important, including **Real-time Consumer-facing Chat** (**43%**), **Mobile Access** (**44%**), and **Transcripts/Chat History** (**36%**). Together, these features help businesses respond to customers as conversations happen, stay connected while away from a desk, and keep a record of past interactions, giving teams the information they need to manage inquiries and provide more consistent service. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Mobile Access Access software remotely via mobile devices Real-time Consumer-facing Chat Engage in direct, instant messaging with consumers Third-Party Integrations Set up connections to third-party platforms to improve business processes Nexa Virtual Receptionist 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Mobile Access: Access software remotely via mobile devices - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $50.00 Per Feature, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.