# Livserv Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Livserv the right Conversational AI Platform solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004547/LivServ/reviews --- Livserv 4.5 (10) [View alternatives](https://www.capterra.com/p/10004547/LivServ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Reviews of Livserv Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PR Prakash R. AGM - Digital Marketing Real Estate Used the software for: 2+ years ### "Livserv User Experience" October 17, 2024 5.0 We have been using Livserv for past 8 years it has helped us in acquiring new customers with low churn rate. Pros 24/7 live support for bussiness. Low TAT for updates. Cons Backend Interface can have more option and data storage on their server should be unlimited. Alternatives considered [Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Reason for choosing Livserv Better service and value for money than the competition. Switched from [Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Robust backend support and any update for our knowledge base is done with low TAT. Review Source VN Vidya N. Vice President Marketing Architecture & Planning Used the software for: 2+ years ### "Great Service, Quick Turnaround Time & Prompt Response" October 17, 2024 5.0 Account Manager \[sensitive content hidden\] gives a quick response and timely delivery. I am using this service for the last 12 years and has been successful in handling lead generation and customer service for my website. Pros Customer Service, Timely Response and Very helpful for generating leads for my company with cost effective solutions. Their hybrid model with GPT is giving a great experience to the customer and the reply from the BOT is very quick and accurate that the customer does not need to wait. Clients get their information promptly on my website - fitouts.bnainida.com for their enquiries Cons When I give a request of a new feature, they take some time for the development of the feature. Review Source CT Cehthan T. Digital Marketing Executive Real Estate Used the software for: 1-2 years ### "Livserv Review" October 19, 2024 4.0 Our overall experience with LivServ has been positive. The platform provides effective lead management and engagement tools, which have streamlined our customer interactions. The interface is user-friendly, and the support team is responsive and helpful whenever we’ve needed assistance. LivServ has played a significant role in enhancing our customer service experience. Pros Whwn it comes to resolving the issue, you guys are the quickest Cons Sometimes it's not accurate while searching. Review Source VN VENKATAKRISHNAN N. NA Real Estate Used the software for: 2+ years ### "Exceptional Service and Web Performance Enhancement by LivServ" October 17, 2024 5.0 My experience with LivServ has been highly positive. Their 24/7 customer support is reliable and always available to address any issues or requests promptly, which significantly enhances user engagement on our website. Their suggestions have effectively reduced bounce rates and minimized spam, ensuring that our web pages perform optimally. The team's proactive approach and insightful recommendations have been crucial in maintaining a smooth and user-friendly web experience. Pros Flexibility & Convenience according to the client requirement. Cons Their ideas and suggestions effectively prevent the web page from experiencing high bounce rates or being flagged as spam. Most notably, their 24/7 service is truly commendable and sets them apart. Review Source NS Naveen S. CEO Computer Software Used the software for: 2+ years ### "Good Product to use" October 18, 2024 5.0 It is easy to use and easy quick no code installation. The dashboard is user-friendly. Pros My marketing team is able to analyse using their dashboard easily and ROI is very decent Cons Not extending their features to CRM but they aren't. Review Source RS Rahul S. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Good to refer to your potential clients." October 17, 2024 4.0 Pros Their customer service is excellent, consistently responding on time and resolving issues as quickly as possible. Cons They don't have multiple branches, there's only one located in Bangalore, and meetings are limited to once a year. Review Source BG Bibin G. Manager IT Commercial Real Estate Used the software for: 1-2 years ### "Excellent service " October 18, 2024 4.0 Overall good. They are giving best service Pros Overall good , good service , nice staff Cons I think there is nothing. Good service from their side. Review Source GR Gowtham R. Digital Marketing Executive Real Estate Used the software for: 6-12 months ### "overall had a great experience" October 18, 2024 4.0 Prompt Response and Service provided by the team Pros Great Service and Support Provided by the team. Review Source MG Manav G. Content Consultant Marketing and Advertising Used the software for: 6-12 months ### "Best Conversational AI For WhatsApp" October 16, 2024 5.0 Great customer support. The AI engine gives amazing responses! Pros It's the ability to integrate with WhatsApp. Cons It lacks KB functionality which other leaders like Tawk.to offers. Review Source SS SHIVANI S. DIGITAL MARKETING Real Estate Used the software for: Less than 6 months ### "G Square Review" October 28, 2024 4.0 The overall experience with Livserv till now was excellent. Pros The timely and frequent response from the team. Cons Nothing particular so far the experience was good. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.