--- title: "CartFox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CartFox Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10004578/CartFox/" page_type: "product" language: "en" --- # CartFox Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CartFox ## What is CartFox? CartFox is a result-focused SMS marketing platform made primarily for E-commerce to boost sales. We help e-commerce stores abandon carts, launch SMS marketing campaigns and deliver post-purchase and transactional SMSes. Our team of CartFox pros will help you integrate CartFox on your platform and give valuable tips for maximizing your profits. ## What is CartFox used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €0.03 Usage Based, One Time Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CartFox?[Manage this product listing](https://www.g2.com/products/cartfox/claim_requests/new?auto=true) ## CartFox Overview Updated September 2026 AI summary CartFox is a cloud-based SMS marketing solution for small and midsize businesses, offering campaign planning, mass texting, and message personalization with features like customer segmentation, customizable templates, and real-time analytics. Users value its intuitive interface, affordable pricing, and responsive support. CartFox integrates with major ecommerce platforms, supporting efficient campaign scheduling and multi-campaign management across web and desktop environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CartFox 4.8 (22) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price €0.03 Usage Based, One Time Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (22) Ease Of Use 4.1 (652) Value For Money 4.6 (17) Value For Money 4.2 (619) Customer Service 4.8 (16) Customer Service 4.0 (591) ## CartFox alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) [View all alternatives](https://www.capterra.com/p/10004578/CartFox/alternatives/) ## FAQs about CartFox Overview ### Which roles and teams benefit most from CartFox? CartFox is most used by business owners, executives, and ecommerce or marketing teams that need to recover abandoned carts and improve online sales. Technical roles such as software, IT, and network engineers benefit from setup and integration workflows, while administrators and independent professionals use it to automate follow-ups and streamline customer conversion. Answer based on 22 reviews Overview ### What company size and industries is CartFox built for? CartFox is built primarily for small businesses, which make up 91% of reviewers, with the strongest presence in Computer Software at 14%. It also serves Computer and Network Security and Health, Wellness and Fitness companies, each at 9%, and is used mainly for SMS marketing. Answer based on 22 reviews Features and Usability ### What are the key features of CartFox? CartFox offers campaign management and planning tools, including campaign scheduling, segmentation, automated scheduling, and customizable templates. It also includes email marketing, SMS marketing, mass texting, multi-channel communication, and message personalization, plus contact management, activity tracking, real-time reporting, analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does CartFox integrate with? CartFox integrates with Shopify, WooCommerce, and WordPress for e-commerce and website connections. These native integrations cover core storefront and content-management platforms, giving CartFox support for online sales and site-based workflows across three third-party tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does CartFox offer? CartFox provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does CartFox offer? CartFox provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe support as helpful during setup and problem solving, with some noting fast, responsive replies. A few comments mention slower response times and a desire for stronger customer service. Answer based on 9 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) CartFox supports all three features reviewers value most: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely text campaigns, plan outreach in advance, and reach large customer groups efficiently, allowing teams to manage SMS marketing with better consistency and broader reach. SMS Messaging 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.9 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 4.9 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Message Personalization 5.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Shortcodes 4.9 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Short phone numbers that used to opt-in to SMS campaigns Reporting/Analytics 5.0 (7) 14.29% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data CartFox 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (22) 4.7 Based on 22 reviews ## Pricing Value for money 4.6 (17) Free Version Basic €0.03 Usage Based,One Time Value for money 4.6 (17) 4.6 Based on 17 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.8 Based on 22 reviews Filter by rating 5(17) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EH Elizabeth H. Fitness Coach Health, Wellness and Fitness ### "my experince with cartfox" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 3, 2023 it was a great overall experience, I wish I'd known about cartfox earlier Pros cartfox helped improve our customer communications, it's an intuitive dashboard to help you know the cost and generated revenue. cartfox integrates seamlessly with most of the ecommerce platforms Cons Nothing to date. I'm very happy with what cartfox offers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Network Engineer Computer & Network Security ### "Cartfox review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2023 Production rose with continued use Pros Speed ​​and safety in delivering goods. Good communication between the customer and customer service Cons Add tracking of the customer's product and know all the routes he takes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Marketer Marketing and Advertising ### "CartFox review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 3, 2023 Saves time and facilitates communication between employees Pros It provides fast and stable communication between the employer and the user and maintains the products Cons Add more transactional backup history and improve customer service speed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Agricultural engineering Food Production ### "Cartfox review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 29, 2023 It saves time and solves a lot of problems Pros Making the payment method easier and safer, preserving the shipment and saving money Cons Improve customer service and make it help the user in solving problems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YG Youssef G. Software Engineer Computer Software ### "Review of CartFox" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2023 From a business perspective, CartFox was an excellent choice with high ROI Pros Cartfox is easy to use and set up for first time, it improves customer communication and helped grow sales with abandoned cart reminders and the post-sale recommendation of similar products Cons There's nothing to dislike about Cartfox for now, I like it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Amira M. Teacher E-Learning ### "cartfox review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 15, 2023 it was a really great experience Pros cartfox is easy to implement and has a great user interface. Cons their customer support took a while to respond, but there are no other drawbacks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 31, 2023 Hey, thank you for the positive feedback! We're glad you enjoyed our service. Regarding our customer support - we're doing the best we can to answer all tickets immediately, but sometimes it can take a longer time due to increased demand. We apologize for any inconvenience this may have caused you. Omar A. Software Engineer Computer Software ### "Recover lost sales with Cartfox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2023 it helped increase revenue with a very good ROI. Pros CartFox is easy to use and deploy. It helped us convert potential losses from abandoned carts into successful orders, as well as provided more personalized product recommendations post-sale to generate additional orders and increase our conversion rate. it's been a life-saver for our business Cons Cartfox meets our needs and there's nothing to complain about for now Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 16, 2023 We appreciate the feedback! Mostafa K. Administer Computer Networking ### "Full review for CartFox" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 9, 2023 A very nice and enjoyable experience Pros The program helped me communicate well at work and take my work a step forward by providing me with beautiful and useful features Cons I did not encounter any defects with the program, but I hope to develop customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 31, 2023 Thank you for your review! Logina E. Administration Computer & Network Security ### "CartFox review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 29, 2023 Pros A useful program that has multiple features that help the user to communicate with customers Cons I did not face any problem, but if the customer service is improved, it will be better Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2023 Thank you for your review. We value your opinion and we are always looking for ways to improve our customer support. Did you have any specific issues with our customer support or is it just a general recommendation? Please feel free to reach out to us if you have any questions or concerns. We are here to help. AN Anonymous User Designer Animation ### "The assistant CartFox" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 27, 2023 Pros One of the most important features of the program is that it provides good communication service with customers and ease of express support Cons In most cases, the experience was nice, but this does not mean that there are no problems such as the program stopping suddenly, but the issue is resolved quickly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2023 Thank you for your honest review, we greatly appreciate your feedback. We apologize for any inconvenience caused by the program stopping suddenly. The stability of the platform is one of our key ongoing efforts and we have plans to majorly improve the stability in the near future. We are constantly checking the performance of the platform and we will keep you informed of any updates or enhancements. [View all Reviews](https://www.capterra.com/p/10004578/CartFox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.