# CartFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CartFox the right SMS Marketing solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004578/CartFox/reviews --- CartFox 4.8 (22) [View alternatives](https://www.capterra.com/p/10004578/CartFox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of CartFox Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews PJ Patrik J ownerSporting Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “EasyOne of the most appreciated features of CartFox is its user-friendly interface, which makes it easy for online sellers to navigate and utilize its features.“ March 14, 2023 KS Kostas S ECommerce Retail, 11 - 50 employeesUsed the software for: 6-12 months. “This app has managed to give us daily orders at such a low cost especially at a time when the costs from advertising platforms are sky high. “ March 7, 2023 Abanoub H Network Engineer Computer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “Good communication between the customer and customer service“ August 14, 2023 JR Jernej R CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I would recommend the app to all that want to boost their sales for minimum amount of money.“ February 17, 2023 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Omar A. Software Engineer Computer Software Used the software for: Less than 6 months ### "Recover lost sales with Cartfox" May 13, 2023 5.0 it helped increase revenue with a very good ROI. Pros CartFox is easy to use and deploy. It helped us convert potential losses from abandoned carts into successful orders, as well as provided more personalized product recommendations post-sale to generate additional orders and increase our conversion rate. it's been a life-saver for our business Cons Cartfox meets our needs and there's nothing to complain about for now Review Source Response from DFVU May 16, 2023 We appreciate the feedback! DS David S. Owner Computer Software Used the software for: 6-12 months ### "increased conversion rates for all my clients for basically zero effort" March 16, 2023 5.0 I own an IT & Business consulting company & recommend CartFox to my clients because so far it helped boost conversion rates for all my clients for basically zero effort Pros Easy to use, fair prices, fast and nice support team, constantly added new features and optimizations etc. Cons So far I have no bad experiences as a partner or bad feedback from clients! Reason for choosing CartFox Friend that is already a user suggested me to test it. Review Source Response from DFVU March 20, 2023 Thank you for your review! Don't forget to message us if you have any questions in the future. VR Verified Reviewer Designer Animation Used the software for: 6-12 months ### "The assistant CartFox" April 27, 2023 5.0 Pros One of the most important features of the program is that it provides good communication service with customers and ease of express support Cons In most cases, the experience was nice, but this does not mean that there are no problems such as the program stopping suddenly, but the issue is resolved quickly Review Source Response from DFVU May 10, 2023 Thank you for your honest review, we greatly appreciate your feedback. We apologize for any inconvenience caused by the program stopping suddenly. The stability of the platform is one of our key ongoing efforts and we have plans to majorly improve the stability in the near future. We are constantly checking the performance of the platform and we will keep you informed of any updates or enhancements. BZ Blaž Z. CEO Consumer Goods Used the software for: 6-12 months ### "Very great and easy to use" March 7, 2023 5.0 We are mostly using it for cart abandonment. Pros The implementation is very easy. We also have some custom fields on our website which was almost immediately resolved by their support which was very helpful. I also love that there is so many predefined texts in the program and the program is very easy to use and the reporting is very visual. Cons There are cheaper options on the market, but it is true they are not as easy to use and implement. So overall price/performance this is definitely the best choice especially for the EU markets, I do not know how is the competition in US Review Source Response from DFVU March 14, 2023 Thanks, Blaž! Our no. 1 priority is that we make an app that's simple to use and easy to understand, so we're glad we're doing this right! VR Verified Reviewer Agricultural engineering Food Production Used the software for: 1-2 years ### "Cartfox review" July 29, 2023 4.0 It saves time and solves a lot of problems Pros Making the payment method easier and safer, preserving the shipment and saving money Cons Improve customer service and make it help the user in solving problems Review Source VR Verified Reviewer Marketer Marketing and Advertising Used the software for: 1-2 years ### "CartFox review " August 3, 2023 4.0 Saves time and facilitates communication between employees Pros It provides fast and stable communication between the employer and the user and maintains the products Cons Add more transactional backup history and improve customer service speed Review Source VR Verified Reviewer Network Engineer Computer & Network Security Used the software for: 6-12 months ### "Cartfox review " August 14, 2023 4.0 Production rose with continued use Pros Speed ​​and safety in delivering goods. Good communication between the customer and customer service Cons Add tracking of the customer's product and know all the routes he takes Review Source GC Giuseppe C. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Cartfox is a great help!" March 14, 2023 5.0 Good Pros We’ve been using Cartfox for a few months now and it’s helping our business in converting more sales. Cons Some features might be missing but we are sure they will be implemented soon. Review Source Response from DFVU March 15, 2023 Hello Giuseppe, thank you for your review! It's our priority to improve the platform for our customers, so we'd love to hear which features you're missing. Best, Jernej from CartFox JR Jernej R. CEO Retail Used the software for: Less than 6 months ### "Outstanding app and good support" February 17, 2023 5.0 Huuuge ROI, extra friendly support team Pros I would recommend the app to all that want to boost their sales for minimum amount of money. We consistently get 10000% daily ROI. Paid 0.04 € and got 56 € out of it, amazing. The team really does seem to care about the client because their IT guy spent 40 minutes on a problem that wasn't even their fault 🤣 Cons They could improve the overall looks of the graph but that's not really an important factor Review Source Response from DFVU March 2, 2023 Hello Jernej, thank you for your review, we appreciate your feedback! If you ever have any questions or suggestions for how we can further improve our app, please don't hesitate to reach out to us. We are always eager to hear from our users and incorporate their feedback into our ongoing development. Best, Team CartFox SK Simon K. Director Cosmetics Used the software for: 6-12 months ### "Extremely satisfied with the sms program!" March 7, 2023 5.0 They connected my online store very quickly and set up all the necessary functions to make the program as efficient as possible! Their support is really great. Even the salespeople are flexible and helpful! Pros Support, whenever something is wrong, they come to help in a very short time! Cons The price, but it is even more expensive than the competition! Review Source Response from DFVU March 14, 2023 Thanks for your honest feedback, Simon! KS Kostas S. ECommerce Retail Used the software for: 6-12 months ### "If you want your costs to be reduced, this is what you need" March 7, 2023 5.0 Pros This app has managed to give us daily orders at such a low cost especially at a time when the costs from advertising platforms are sky high. We are very satisfied. the app is easy to use, and especially the customer service always there for us whenever we needed it, especially in the initial setup. They also have an explanatory PDF with the steps you need to follow. Thank you CartFox Cons So far we haven't seen anything negative Review Source Response from DFVU March 14, 2023 Thanks for sharing your feedback, Kostas! Don't hesitate to message us if anything comes up in the future. Mostafa K. Administer Computer Networking Used the software for: 6-12 months ### "Full review for CartFox" May 9, 2023 4.0 A very nice and enjoyable experience Pros The program helped me communicate well at work and take my work a step forward by providing me with beautiful and useful features Cons I did not encounter any defects with the program, but I hope to develop customer service Review Source Response from DFVU May 31, 2023 Thank you for your review! JŠ Jure Š. Owner Sports Used the software for: Less than 6 months ### "Best business software out there💪" March 7, 2023 5.0 Pros I liked all the new and returning customers, 90% of them came through our door because of CartFox. Cons Nothing came up yet, will update if it does 🤞 Review Source Response from DFVU March 14, 2023 Thank you for your review, Jure! We appreciate the kind words. JNJ Jan Nik J. Physiotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "The best sms app ever, our sales went up 💥💥" March 7, 2023 5.0 The best Pros Weary effecfive, easy to use, fast app.. Cons No cons actually dont know what to write here. Review Source Response from DFVU March 14, 2023 Thanks for your feedback, Nik! Don't hesitate to contact our team if anything comes up :) PJ Patrik J. owner Sporting Goods Used the software for: Less than 6 months ### "Great cart recovery for shopify stores" March 14, 2023 5.0 We solve abandoned cart from our users with this sms recovery service! Great work! Pros EasyOne of the most appreciated features of CartFox is its user-friendly interface, which makes it easy for online sellers to navigate and utilize its features.Overall, CartFox seems to be a reliable and effective e-commerce tool for online sellers looking to manage their operations more efficiently and grow their businesses. Cons Nothing that we have issue with it. We need some help with install and customer service was fast and responsive. Review Source Logina E. Administration Computer & Network Security Used the software for: Less than 6 months ### "CartFox review " April 29, 2023 5.0 Pros A useful program that has multiple features that help the user to communicate with customers Cons I did not face any problem, but if the customer service is improved, it will be better Review Source Response from DFVU May 10, 2023 Thank you for your review. We value your opinion and we are always looking for ways to improve our customer support. Did you have any specific issues with our customer support or is it just a general recommendation? Please feel free to reach out to us if you have any questions or concerns. We are here to help. DT Daniel T. CEO Furniture Used the software for: Less than 6 months ### "Cartfox offer us easy abandoned carts recovery" February 28, 2023 5.0 Very useful, friendly support. Pros Easy settings, works without errors or bugs and we get back a lot of purchases from abandoned carts. Cons You have to pay 22 eur /month if you want personalized sender name. Review Source Response from DFVU March 14, 2023 Thanks for your honest feedback, Daniel! AM Amira M. Teacher E-Learning Used the software for: I used a free trial ### "cartfox review" May 15, 2023 5.0 it was a really great experience Pros cartfox is easy to implement and has a great user interface. Cons their customer support took a while to respond, but there are no other drawbacks Review Source Response from DFVU May 31, 2023 Hey, thank you for the positive feedback! We're glad you enjoyed our service. Regarding our customer support - we're doing the best we can to answer all tickets immediately, but sometimes it can take a longer time due to increased demand. We apologize for any inconvenience this may have caused you. sE saad E. IT Education Management Used the software for: I used a free trial ### "CartFox review" April 20, 2023 5.0 Pros Easy implementation, and a really awesome support. Cons No Cons appeared yet, really great experience. Review Source Response from DFVU May 10, 2023 Thanks for your review! YG Youssef G. Software Engineer Computer Software Used the software for: 6-12 months ### "Review of CartFox" June 15, 2023 5.0 From a business perspective, CartFox was an excellent choice with high ROI Pros Cartfox is easy to use and set up for first time, it improves customer communication and helped grow sales with abandoned cart reminders and the post-sale recommendation of similar products Cons There's nothing to dislike about Cartfox for now, I like it Review Source EH Elizabeth H. Fitness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "my experince with cartfox" September 3, 2023 4.0 it was a great overall experience, I wish I'd known about cartfox earlier Pros cartfox helped improve our customer communications, it's an intuitive dashboard to help you know the cost and generated revenue. cartfox integrates seamlessly with most of the ecommerce platforms Cons Nothing to date. I'm very happy with what cartfox offers. Review Source JD Jaka D. Head Of Marketing Activities Furniture Used the software for: Less than 6 months ### "Slovenian Review" March 14, 2023 5.0 Amazing. Pros Simple use and great support, great translations Cons Honestly nothing so far, everything is just great! Review Source Response from DFVU March 15, 2023 Thanks for your review! 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