# Page 2 | Payarc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Payarc the right Payment Processing solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10004650/Payarc/reviews

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Payarc

4.6 (63)

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Last updated March 13th, 2026

# Page 2 - Reviews of Payarc

## Showing most helpful reviews

Showing 26-50 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

tM

tamar M.  
Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent "

November 24, 2023

5.0

very good any problems i have encountered solved

Pros

Ease of use and customer service that has always been excellent

Cons

My vpn sometimes blocks it and then i cannot get in for a while

Review Source

TC

Tom C.  
CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Tom Chen's review"

January 18, 2024

5.0

Pros

Customer Services are very friendly and effective all the time.

Cons

Overall fees seem a little bit to high compare with other companies.

Review Source

HS

Hansel S.  
Relationship Manager  
Financial Services  
Used the software for: 2+ years

### "Amazing Support! "

April 28, 2023

5.0

The experience was great, have been recommending a lot of CP merchant as the boarding process is pretty seamless.

Pros

The level of support at PayArc is great. There is always someone to pick up a call and willing to provide help when needed.

Cons

I would hope during the after hours that the support would be able to assist on more technical things when needed. There are times where I am told I would have to wait until the main office is open once again.

Reason for choosing Payarc

Level of support and functionality.

Review Source

JH

Jamie H.  
Partner Support Specialist  
Financial Services  
Used the software for: 2+ years

### "I love this place"

April 28, 2023

5.0

I have been a strong supporter of PayArc for a while! They are definitely always at the top of my list to go to.

Pros

I have built such a wonderful relationship with everyone there! I couldn't succeed in my role without each and every one of them!

Cons

Sometimes I do have to remind them to add deals to certain portals

Review Source

VR

Verified Reviewer  
Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Great support"

January 3, 2024

5.0

Pros

The support team is amazing. \[sensitive content hidden\] responses to all of my requests in a timely manner.

Cons

The payarc software needs to be improved to have more features such as on screen signature. Payarc needs to create plugin that allows wordpress developers to create their own POS system that can be integrated with Payarc terminal easier.

Review Source

PM

Paul M.  
President  
Banking  
Used the software for: 2+ years

### "PayArc Support"

April 28, 2023

5.0

In the merchant service business going on 38 years and Payarc's one of the top processors I've worked with, enjoy doing business with the Payarc team(s).

Pros

I like the way I can pick up the phone and talk to someone when I have any issues, in today's world emails going back-and-forth tend to have problems, Payarc provides the personal touch.

Cons

Reserves on accounts is always a challenge

Review Source

OL

Odean L.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great Service support"

January 5, 2024

5.0

Pros

What we like the most is their support team. Everyone is always willing to help and guide you through every step. We also like how simple and easy their system is to maneuver and their payment processer is top-notch

Cons

We have not had any issues with Payarc to have experienced a con.

Review Source

KB

Kelli B.  
COO  
Banking  
Used the software for: 2+ years

### "Professional, Easy to work with"

April 28, 2023

5.0

Pros

Best in class. Easy to work with. Have been a wonderful partner for 5 years.

Cons

I don't have anything that I least like they are a pleasure to work with.

Review Source

HP

Hardik P.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Best payment processing "

November 28, 2023

5.0

Pros

Their customer service is very good and fast. They explain really well and guide you relly well through the process. Solves the problems very fast

Cons

Very hard to say but they need to work on their online website. It is not user friendly

Review Source

SM

Simcha M.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "PayArc has been wonderful"

July 21, 2023

5.0

Overall very satisfied.

Pros

I have used many payment systems. Payarc has been so easy and I love the customer service.

Cons

I think there can be a bit better reporting.

Review Source

CH

Catrina H.  
Owner  
Financial Services  
Used the software for: 2+ years

### "\[sensitive content hidden\] is awesome "

June 6, 2023

5.0

Awesome

Pros

I had an issue with a delivery and she went above and beyond to help me out.

Cons

That my delivery was delayed. I requested it multiple times but was delayed

Review Source

jH

janelle H.  
Partner Support Specialist  
Financial Services  
Used the software for: 1-2 years

### "Great Experience So Far"

January 4, 2024

4.0

Overall I enjoy Payarc and would highly recommend

Pros

The staff is very friendly and helpful.

Cons

Most days support is very quick with responses and helpful in problem solving. However, there are some days when it is hard to get in touch with a support person via email and over the phone so we are left a few days with no response/follow up

Review Source

JM

Jason M.  
Owner  
Food Production  
Used the software for: 2+ years

### "Great Customer Service"

May 25, 2023

5.0

Pros

Very easy to get to customer service and knowledgeable staff.

Cons

There should be some price reduction in credit card rates but I know they cant help that the system is benefiting off of consumers and merchants both.

Review Source

MC

Maurice C.  
President  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Highly Recommend "

July 10, 2023

5.0

Wonderful working with Payarc.

Pros

Ease of use, very competitive pricing. Excellent customer service. Highly recommend!

Cons

Haven't had any issues with Payarc. But if one arises, I'm sure \[sensitive content hidden\] will address it promptly.

Review Source

LP

Levi P.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great Product! Great Service!"

July 19, 2023

5.0

Pros

I love that its easy to use and very reliable.

Cons

Would be great to have a simple mobile app capable of POS processing.

Review Source

VR

Verified Reviewer  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Payarc"

May 29, 2023

5.0

Pros

Payarc's prices are incredible and they have very quick customer service!

Cons

They could improve their transaction notification receipts

Review Source

IM

Ian M.  
MANAGER  
Automotive  
Used the software for: 1-2 years

### "Awesome quick service!"

May 4, 2023

5.0

very quick and helpful

Pros

How easy it is to get help. I was on and off the phone in 10 min

Cons

nothing everything was fantastic no complaints

Review Source

BF

Brian F.  
Nutritional, naturopathic  
Alternative Medicine  
Used the software for: 1-2 years

### "PayArc has been very easy to contact, great customer service "

May 22, 2023

5.0

PayArc is our card processor and so far processing is timely.

Pros

Everything was easy to set up and the few times I needed to contact them the customer service was easy to reach and very knowledgeable

Cons

So far I don’t have any issues or complaints with any aspect of PayArc

Reason for choosing Payarc

It was actually selected for us thru Merchant One for processing.

Review Source

KS

Kimberly S.  
Merchant Administrator  
Consumer Services  
Used the software for: 2+ years

### "Payarc quality Review"

April 28, 2023

5.0

Great

Pros

Customer service is always available to help me and go above and beyond

Cons

I like everything about payarc, it is a great service

Review Source

MF

Miguel F.  
Principal  
Financial Services  
Used the software for: 2+ years

### "Outstanding Customer Service"

May 15, 2023

5.0

As an independent Agent in Payments I have 5 different processor partners and by far, PAYARC delivers Outstanding Agent support to me .... as well as outstanding support to my merchants. This enables me to take great cafe of my merchants which is paramount to me.

Pros

Responsiveness and timely communication.Genuine interest in helping me address issues and solve problems.Knowledgeable.US based Customer Service and Tech support.

Cons

They're busy and sometimes you have to leave a voice-mail .... however they do return the calls to get back to you.

Review Source

LS

Laura S.  
Customer Success  
Financial Services  
Used the software for: 1-2 years

### "Great support team"

January 10, 2024

5.0

All great experiences so far, the support team are always fantastic

Pros

The promptness of their responses and their supportive team

Cons

sometimes responses can be slightly slower

Review Source

aF

abi F.  
Manager  
Banking  
Used the software for: 2+ years

### "customer service"

April 28, 2023

5.0

great

Pros

quick response and always on top of the issues

Cons

no complains, all the questions get answered in a timely manner

Review Source

SK

Samuel K.  
Department Lead  
Financial Services  
Used the software for: Less than 6 months

### "PayArc Partner Review"

November 29, 2023

3.0

We've had a positive overall experience.

Pros

The ease of working with their team. Their ability to accommodate our needs. Their willingness to go above and beyond to help out.

Cons

Consistent software issues. It is sometimes difficult to get ahold of their support team, and occasionally issues take longer to resolve than wanted.

Reason for choosing Payarc

We chose PayArc because it felt like we were talking with a small local support team; they go out of their way to get things done. You can tell they care about the relationships they develop with their clients/partners.

Review Source

SP

Sindy P.  
Esp. Finanzas Personal y Comercial  
Financial Services  
Used the software for: 6-12 months

### "Payment processing for business "

May 2, 2023

5.0

I like Payarc because in addition to having an easy platform, it has exceptional customer service call center.

Pros

Platafform Very easy to understand and use, processing payment clear.

Cons

I like everything all about Payarc, it has a great platafform easier to use.

Review Source

AL

Antwon L.  
Concierge  
Financial Services  
Used the software for: 6-12 months

### "Insight from a everyday user"

December 6, 2023

5.0

Calm I haven't been frustrated with the system as of yet.

Pros

The system is user-friendly

Cons

N/a

Review Source

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