--- title: "Refrens ABC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Refrens ABC Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more." source_url: "https://www.capterra.com/p/10004718/Refrens-Lead-Management/" page_type: "product" language: "en" --- # Refrens ABC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Refrens ABC ## What is Refrens ABC? Refrens ABC is the Sales CRM, built for agencies, consultancies, service businesses, and B2B sales teams. Capture leads through customizable forms, CSV imports, IndiaMART, TradeIndia, Meta Lead Ads, and Sales CRM APIs. Route enquiries to the right pipeline, stage, and salesperson, detect duplicates, and manage opportunities with custom stages, closure probabilities, weighted pipeline value, fields, notes, and activity history. Contact Management keeps multiple contacts linked to the right company/opportunity so every stakeholder and conversation stays organized. Email or WhatsApp leads from their profiles, schedule follow-ups, receive alerts, book meetings with Google Calendar and Meet. Lead Summary, Team Sales, Lead Source, and Client Performance reports track conversion, response time, closure time, revenue, source quality. We help teams move qualified leads forward without re-entering data. Businesses can explore platform with limited access before choosing CRM Essentials or Pro ## What is Refrens ABC used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Refrens ABC?[Manage this product listing](https://www.g2.com/products/refrens-abc/claim_requests/new?auto=true) ## Refrens ABC Overview Updated September 2026 AI summary Refrens ABC provides small businesses with lead management capabilities, offering tools for capturing, qualifying, and nurturing leads alongside contact management and email marketing. It supports sales workflows with features such as pipeline management, sales forecasting, real-time reporting, and customizable dashboards. Deployed via cloud and web-based platforms, it integrates prospecting, reminders, and third-party connections for sales teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Refrens ABC 5.0 (11) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $150 per user, per month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.0 (4,388) Value For Money 5.0 (10) Value For Money 4.0 (3,517) Customer Service 5.0 (10) Customer Service 4.1 (3,527) ## Refrens ABC alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [View all alternatives](https://www.capterra.com/p/10004718/Refrens-Lead-Management/alternatives/) ## FAQs about Refrens ABC Overview ### Which roles and teams benefit most from Refrens ABC? Refrens ABC is most used by founders, business owners, managing directors, and other executives who need to run core business operations efficiently. Sales and operations managers use it to handle invoicing, quotations, client records, and payment tracking, while leadership teams rely on it for faster billing workflows and better business visibility. Answer based on 11 reviews Overview ### What company size and industries is Refrens ABC built for? Refrens ABC is for small businesses, with 100% of reviewers coming from that segment, especially agencies, consultancies, professional service businesses, and growing B2B sales teams. It most often serves Information Technology and Services at 18%, followed by Accounting and Arts and Crafts at 9% each, primarily for lead management. Answer based on 11 reviews Features and Usability ### What are the key features of Refrens ABC? Refrens ABC offers lead generation and lead management tools such as lead capture, lead distribution, lead qualification, and lead nurturing. It also includes pipeline management, opportunity management, reporting and analytics, sales forecasting, email tracking, task management, customizable fields, workflow management, and third-party integrations for sales team operations. Pricing ### How much does it cost and what fees or limitations are included? Refrens ABC starts at $150 per year for the Sales CRM plan, and a free version plus free trial are available. The plan includes AI OCR Scan, up to 5 users, bulk lead upload, unlimited quotations, invoices, and sales orders, plus sales analytics, scheduling, tracking, and forms. Integrations ### Which third-party tools and platforms does Refrens ABC integrate with? Refrens ABC integrates with 7 third-party tools and platforms, including Gmail, Shopify, Webflow, WhatsApp, Wix, WordPress, and Refrens. These connections cover communication, ecommerce, website building, and content management workflows, giving teams a set of common platforms for linking billing and customer-related activity. Getting Started and Support ### What training and onboarding options does Refrens ABC offer? Refrens ABC provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup support. Getting Started and Support ### What customer support options does Refrens ABC offer? Refrens ABC offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated from the provided data. ## Features AI summary Based on 5,388 Lead Capture reviews Not all lead management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **CRM** (**47%**) - **Lead Capture** (**42%**) Refrens ABC includes **Contact Management** and **Lead Capture**, helping teams organize prospect details and collect new leads more efficiently. However, it does not offer **CRM**. Instead, it provides other features that reviewers also value, including **Pipeline Management** (**38%**), **Reporting/Analytics** (**37%**), and **Interaction Tracking** (**36%**). These features give teams better visibility into deal progress, performance trends, and customer touchpoints, helping businesses manage follow-ups and move leads through the sales process with more consistency. Contact Management 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Pipeline Management 5.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Reporting/Analytics 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Interaction Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Email Marketing 5.0 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Refrens ABC 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 5.0 (10) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10004718/Refrens-Lead-Management/pricing/) Basic $0.00 It includes: - Lead Capture Forms - Website Contact Forms - Embed Forms on Website - Multiple Sales Pipelines - Send Emails with Pre-filled Templates - Add up to 2 Users - Create Quotations, Invoices, Sales Orders, and more - Multi-device Support - 24x7 Email, Chat, Call, WhatsApp Support - Unlimited Leads Management - Unlimited Clients Management Sales CRM $150.00 Per Year It includes: - Lead Capture Forms - Website Contact Forms - Embed Forms on Website - Remove Refrens Branding - Send Emails with Pre-filled Templates - Unlimited Leads Management - Unlimited Clients Management - Multiple Sales Pipelines - Bulk Upload Leads - Detailed Sales Analytics - Add up to 5 users - Track Sales-Person Wise Performance - Manage User Roles & Permissions - Email Tracking - Email & WhatsApp Scheduling - Create Unlimited Quotations, Invoices, Sales Orders, and more - Recurring Invoices - AI OCR Scan - Sales CRM API - Meeting Scheduling Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Refrens](https://www.capterra.com/p/204191/Refrens/)[ Webflow](https://www.capterra.com/p/136159/Webflow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VA Virendra A. Founder Information Technology and Services ### "A Complete Business Management Tool for Freelancers & Small Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 Overall, I’m extremely satisfied with Refrens. It has significantly reduced the time I spend on administrative tasks and helped me present a more professional image to clients. For freelancers and small businesses looking for an affordable yet powerful business tool, Refrens is a great investment. The value I’ve gotten in just a short time is impressive. Pros Refrens makes it incredibly easy to create professional invoices, proposals, and estimates in just minutes. The dashboard is intuitive, the templates look polished, and the automation features like recurring invoices and payment reminders save a lot of time. I also loved the ability to track payments and expenses in one place. The CRM and lead management features are a big plus for growing agencies like ours. Cons Would love to see deeper third-party integrations with tools like WhatsApp, Slack, and Zoho CRM. Also, while the user interface is clean, some deeper customization options in design templates could make it even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Gaurav K. Ceo Arts and Crafts ### "Great application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Pros Account and the invoicing Refrens is am thoroughly impressed with the accounting and CRM solutions provided! The system has streamlined our financial Cons Nothing its just previously its not available on ios but now they are on all platforms Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FA Faizan A. MD Accounting ### "Convenience and Practical" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 17, 2024 Pros Convenient and practical with necessary features and tool available Cons Advanced accounting system that might be a difficult for beginners initially. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nagendra R. Founder Information Technology and Services ### "Best platform for invoicing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2024 The on boarding process was one of the best I have seen as of now the account manager who was assigned to me was really good at explaining all the features Pros This is one of the most simple software for using and the best invoicing and inventory management software, which also includes a CRM programme and portfolio management Cons The fact that there is no mobile phone application, I really wish there was a mobile phone application to make the life simple Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) There was no way to send an email or a WhatsApp directly from Tally prime Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG SAJJAD G. ARYAMINER HARDWARE SALES Wholesale ### "Recommended , Never waste your time with other CRM apps " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2024 Pros user friendly UI , Easy to use and extremely powerful app Cons honestly there is not any cons which i can say , all is perfect Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SD SWAROOP D. BUSINESS Electrical/Electronic Manufacturing ### "Best invoicing solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Pros The concept of the refrens is very easy to understand. All accounting features are available on refrens. I am very happy with Refrens. Cons According to me I didn't face any difficulties while using refrens. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WH William H. CEO Import and Export ### "Dollar for Dollar Best Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2024 5A1! Love this tool. I have been using refrens for 4 years and will continue to do so. Pros I like the price the most actually. I also found customization was easy to use and customer support was immediate. Cons hours of customer support. But thats ok. The spend is worth it. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Price and ease of use. Customization was easy. Intuitive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK lakshay K. owner Computer Hardware ### "nice software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2024 best billing software for all business persons. its so easy to use . software contains so many features like we can send quotation,perfoma invoice , tax invoice and delivery challan . i want to prefer to use REFRENCE software once for billing PURPOSE Lakshay kapoor ( deals in refurbished laptops and desktop) \[sensitive content hidden\] Cons nothing just want to suggest u to also make a application Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VU Vinay U. Founder E-Learning ### "Awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 27, 2023 Pros Customizable Quotations and Invoicing, Custom Fields Cons All of my requirements are satisfied.. None Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sarthak K. MD Industrial Automation ### "Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2023 ultimate, amazingly awesome ultra smooth and fast Pros Ease of use, professionalism and quality and modern touch and technological advancements. Cons Nothing to say everyhing is best and perfect Alternatives considered [Tax Sale Resources](https://www.capterra.com/p/266819/Tax-Sale-Resources/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ND Nicholas D. Manager Consumer Services ### "Excellent product for daily use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 Excellent Pros Makes life easy for creating and managing proforma invoice and tax invoices Cons I cannot set up a personal or my own business email to send out recurring invoices to my clients Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.