# Refrens ABC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Refrens ABC Software - reviews, pricing plans, popular comparisons to other Lead Management products and more.

Source: https://www.capterra.com/p/10004718/Refrens-Lead-Management

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# 

 Refrens ABC Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Refrens ABC

## What is Refrens ABC?

Refrens ABC is the most comprehensive lead management software for freelancers, agencies, and small businesses. With Refrens ABC, You can automate lead capturing, create & send quotations, manage leads across multiple sales pipelines, centralize communication over emails & WhatsApp, get daily salesman-wise reports, and more.

## What is Refrens ABC used for?

[Lead Management](https://www.capterra.com/lead-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$70

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Refrens ABC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.refrens.com&name=Refrens ABC)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Refrens ABC

5.0 (11)

VS.

[4.5 (4,455)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$70

per user, per month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (11)

Ease Of Use

4.4 (4,356)

Value For Money

5.0 (10)

Value For Money

4.3 (3,491)

Customer Service

5.0 (10)

Customer Service

4.4 (3,499)

## Refrens ABC alternatives

[4.4 (18,770)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (6,968)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (494)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10004718/Refrens-Lead-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Marketing

5.0 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Contact Management

5.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Pipeline Management

5.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Prospecting Tools

5.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Tools designed to streamline the process of lead generation and management for sales teams

Lead Capture

4.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Generation

5.0 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Manage the process of attracting and converting business prospects into leads

Refrens ABC 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Caters to sales teams

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Observe and track the demand, usage, progress or quality of a system, product, or user

Track all opportunities for potential sales and convert them into recurring revenue

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (11)

4.9

Based on 11 reviews

## Pricing

Value for money

5.0 (10)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10004718/Refrens-Lead-Management/pricing/)

Basic

$0.00

It includes:

-   Lead Capture Forms
-   Website Contact Forms
-   Embed Forms on Website
-   Multiple Sales Pipelines
-   Send Emails with Pre-filled Templates
-   Add up to 2 Users
-   Create Quotations, Invoices, Sales Orders, and more
-   Multi-device Support
-   24x7 Email, Chat, Call, WhatsApp Support
-   Unlimited Leads Management
-   Unlimited Clients Management

Sales CRM

$70.00

Per Year

It includes:

-   Lead Capture Forms
-   Website Contact Forms
-   Embed Forms on Website
-   Remove Refrens Branding
-   Send Emails with Pre-filled Templates
-   Unlimited Leads Management
-   Unlimited Clients Management
-   Multiple Sales Pipelines
-   Bulk Upload Leads
-   Detailed Sales Analytics
-   Add up to 5 users
-   Track Sales-Person Wise Performance
-   Manage User Roles & Permissions
-   Email Tracking
-   Email & WhatsApp Scheduling
-   Create Unlimited Quotations, Invoices, Sales Orders, and more

Value for money

5.0 (10)

5.0

Based on 10 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Webflow](https://www.capterra.com/p/136159/Webflow/)[

Refrens](https://www.capterra.com/p/204191/Refrens/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 11 reviews

Filter by rating

5(11)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VA

Virendra A.

Founder

Information Technology and Services

### "A Complete Business Management Tool for Freelancers & Small Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

Overall, I’m extremely satisfied with Refrens. It has significantly reduced the time I spend on administrative tasks and helped me present a more professional image to clients. For freelancers and small businesses looking for an affordable yet powerful business tool, Refrens is a great investment. The value I’ve gotten in just a short time is impressive.

Pros

Refrens makes it incredibly easy to create professional invoices, proposals, and estimates in just minutes. The dashboard is intuitive, the templates look polished, and the automation features like recurring invoices and payment reminders save a lot of time. I also loved the ability to track payments and expenses in one place. The CRM and lead management features are a big plus for growing agencies like ours.

Cons

Would love to see deeper third-party integrations with tools like WhatsApp, Slack, and Zoho CRM. Also, while the user interface is clean, some deeper customization options in design templates could make it even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Gaurav K.

Ceo

Arts and Crafts

### "Great application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2025

Pros

Account and the invoicing Refrens is am thoroughly impressed with the accounting and CRM solutions provided! The system has streamlined our financial

Cons

Nothing its just previously its not available on ios but now they are on all platforms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Faizan A.

MD

Accounting

### "Convenience and Practical"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

Convenient and practical with necessary features and tool available

Cons

Advanced accounting system that might be a difficult for beginners initially.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NR

Nagendra R.

Founder

Information Technology and Services

### "Best platform for invoicing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2024

The on boarding process was one of the best I have seen as of now the account manager who was assigned to me was really good at explaining all the features

Pros

This is one of the most simple software for using and the best invoicing and inventory management software, which also includes a CRM programme and portfolio management

Cons

The fact that there is no mobile phone application, I really wish there was a mobile phone application to make the life simple

Switched from

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

There was no way to send an email or a WhatsApp directly from Tally prime

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

SAJJAD G.

ARYAMINER HARDWARE SALES

Wholesale

### "Recommended , Never waste your time with other CRM apps "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2024

Pros

user friendly UI , Easy to use and extremely powerful app

Cons

honestly there is not any cons which i can say , all is perfect

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

SWAROOP D.

BUSINESS

Electrical/Electronic Manufacturing

### "Best invoicing solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Pros

The concept of the refrens is very easy to understand. All accounting features are available on refrens. I am very happy with Refrens.

Cons

According to me I didn't face any difficulties while using refrens.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WH

William H.

CEO

Import and Export

### "Dollar for Dollar Best Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2024

5A1! Love this tool. I have been using refrens for 4 years and will continue to do so.

Pros

I like the price the most actually. I also found customization was easy to use and customer support was immediate.

Cons

hours of customer support. But thats ok. The spend is worth it.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Price and ease of use. Customization was easy. Intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

lakshay k.

owner

Computer Hardware

### "nice software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2024

best billing software for all business persons. its so easy to use . software contains so many features like we can send quotation,perfoma invoice , tax invoice and delivery challan . i want to prefer to use REFRENCE software once for billing PURPOSE Lakshay kapoor ( deals in refurbished laptops and desktop) \[sensitive content hidden\]

Cons

nothing just want to suggest u to also make a application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VU

Vinay U.

Founder

E-Learning

### "Awesome product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

December 27, 2023

Pros

Customizable Quotations and Invoicing, Custom Fields

Cons

All of my requirements are satisfied.. None

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sarthak K.

MD

Industrial Automation

### "Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2023

ultimate, amazingly awesome ultra smooth and fast

Pros

Ease of use, professionalism and quality and modern touch and technological advancements.

Cons

Nothing to say everyhing is best and perfect

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

[Tax Sale Resources](https://www.capterra.com/p/266819/Tax-Sale-Resources/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ND

Nicholas D.

Manager

Consumer Services

### "Excellent product for daily use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2023

Excellent

Pros

Makes life easy for creating and managing proforma invoice and tax invoices

Cons

I cannot set up a personal or my own business email to send out recurring invoices to my clients

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)