--- title: "VIP Utility Billing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VIP Utility Billing Software - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/10004723/VIP-Utility-Billing/" page_type: "product" language: "en" --- # VIP Utility Billing Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) VIP Utility Billing ## What is VIP Utility Billing? Visual Intelligence Portfolio (VIP) Utility Billing is utility billing software for local governments and utility companies, developed by Software Solutions, Inc. It includes meter reading capabilities, mobile work orders, online payment options, paperless billing, and more. It is PCI Level 1 compliant. This product is hosted on the VIP Cloud platform to allow for better cybersecurity, daily data back-ups, and remote capabilities. ## What is VIP Utility Billing used for? [Government](https://www.capterra.com/government-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VIP Utility Billing?[Manage this product listing](https://www.g2.com/products/visual-intelligence-portfolio/claim_requests/new?auto=true) ## VIP Utility Billing Overview Updated September 2026 AI summary VIP Utility Billing offers small and midsize businesses a cloud-based solution for managing utility billing processes. Covering billing and invoicing, customer management, meter data management, and payment processing, it supports both metered and non-metered services. Notable capabilities include work order management, customizable templates, mobile access, and integrations for various utilities, with deployment options for web, Chromebook, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VIP Utility Billing 0.0 VS. [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting Price Contact vendor Starting Price $1295 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (0) Value For Money 0.0 (0) Value For Money 4.3 (0) Customer Service 0.0 (0) Customer Service 4.5 (0) ## VIP Utility Billing alternatives Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (8)](https://www.capterra.com/p/155266/Masterlinx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [i3 Public Sector](https://www.capterra.com/p/10017931/i3-Public-Sector/) [0.0](https://www.capterra.com/p/10017931/i3-Public-Sector/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017931/i3-Public-Sector/) ## FAQs about VIP Utility Billing Overview ### What company size and specific industries is VIP Utility Billing built for? VIP Utility Billing is designed for public and private utility companies, as well as counties, cities, and other municipal authorities that bill for electricity, water, sewer, natural gas, or similar metered or flat-rate utility services. It fits organizations in the utility and local government sectors. Features and Usability ### What are the key features of VIP Utility Billing? VIP Utility Billing offers billing and invoicing, metered and non-metered billing, rate management, and recurring/subscription billing for water, electricity, natural gas, and trash services. It also includes ACH payment processing, online payments, payment reminders, customer management, reporting and statistics, and meter data management. Getting Started and Support ### What training and onboarding options does VIP Utility Billing offer? VIP Utility Billing provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, written reference, and self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does VIP Utility Billing offer? VIP Utility Billing offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experience, user satisfaction, response times, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 182 Utility Management Systems reviews Capterra data shows that buyers of utility billing software rank the following features as their top priorities: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) VIP Utility Billing supports all three of the features reviewers rate most highly: **Billing & Invoicing**, **Usage Tracking/Analytics**, and **Metered Billing**. Together, these capabilities help businesses manage customer charges accurately, monitor consumption patterns, and bill based on actual usage, allowing teams to improve billing accuracy, track service demand, and maintain more consistent revenue collection. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Backup Data is backed up automatically to prevent data loss Billing & Invoicing Create, manage, and send invoices or bills to customers Commenting/Notes Leave comments and notes on documents for others to view VIP Utility Billing 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Trash: Utility billing for trash/garbage - For Water: Utility billing for water - Historical Reporting: Information, data and reports that are being tracked over time - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Reminders: Reminders sent for balance/payment due - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Printing Services Integration: Outsource printing services to a third party - Rate Management: Track/optimize rates in relation to usage - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.