--- title: "TOTECS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TOTECS Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/10004797/TOTECS/" page_type: "product" language: "en" --- # TOTECS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TOTECS ## What is TOTECS? TOTECS is an Australian-built, hosted, and supported eCommerce platform with 24 years of B2B expertise. We develop for mid to enterprise-level wholesalers, distributors, manufacturers, and dealer groups with online turnovers of $15M+, seeking robust, scalable, and fully integrated solutions. Our platform adeptly manages B2B complexities, offering powerful pricing matrices for unique relationships, supporting quantity breaks, contract pricing, and promotions—all seamlessly integrated into the checkout experience. Deep ERP integrations via API eliminate the need for additional plugins, ensuring optimal site performance. Owning our codebase allows us to provide flexible, customisable solutions tailored to specific business. For wholesalers and distributors needing advanced pricing, seamless ERP integration, and advanced workflows ie Punchout EDI, TOTECS delivers unmatched flexibility, performance, and industry expertise—empowering businesses to scale online. ## What is TOTECS used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Content Management](https://www.capterra.com/content-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TOTECS?[Manage this product listing](https://www.g2.com/products/totecs/claim_requests/new?auto=true) ## TOTECS Overview Updated September 2026 AI summary TOTECS equips businesses of all sizes with B2B eCommerce capabilities, offering catalog, customer, and order management to support core buying and fulfillment processes. The platform includes inventory control, promotions, reporting, and bulk ordering, with optional SEO and shipping management. Deployed via cloud or desktop, TOTECS also connects with major third-party business, payment, and analytics tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TOTECS 4.3 (3) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 3.8 (641) Value For Money 4.3 (3) Value For Money 4.1 (499) Customer Service 4.5 (2) Customer Service 4.0 (474) ## TOTECS alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [4.4 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131883/Bigcommerce/) [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) [4.3 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134005/PrestaShop/) Highest Rated [ikas](https://www.capterra.com/p/10006487/ikas/) [4.7 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006487/ikas/) ## FAQs about TOTECS Overview ### What company size and specific industries is TOTECS built for? TOTECS is designed for businesses in automotive, general merchandise, office products, workwear and safety, industrial products, hospitality, construction products, and pharmaceuticals. The vendor description does not specify a company size, so the product appears to target organizations across multiple sectors rather than a single small, mid-market, or enterprise segment. Features and Usability ### What are the key features of TOTECS? TOTECS offers eCommerce and B2B features including catalog management, shopping cart, order management, inventory tracking, and payment processing. It also includes multi-store and multi-channel management, product configurator, promotions management, SEO management, reporting and analytics, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does TOTECS integrate with? TOTECS integrates with over 20 third-party tools and platforms, including e-commerce, payments, analytics, and business systems such as MicroNet, Afterpay, PayPal, Google Analytics 360, Google Tag Manager 360, Google Maps, MYOB Business, NetSuite, and Microsoft Excel. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does TOTECS offer? TOTECS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does TOTECS offer? TOTECS provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep support. These channels give users multiple ways to seek help, with self-service resources and direct contact options available for different support needs. No reviewer feedback is available to describe support speed or helpfulness. ## Features AI summary Based on 691 B2B eCommerce Platform reviews Capterra data shows that buyers of B2B eCommerce Platform rank the following features as their top priorities: - **Catalog Management** (**41%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**48%**) TOTECS supports all three of the features reviewers value most: **Catalog Management**, **Customer Management**, and **Order Management**. Together, these capabilities help businesses maintain accurate product information, manage buyer relationships more effectively, and handle orders from purchase through fulfillment, allowing teams to run day-to-day commerce operations with better control and consistency. Catalog Management 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Order Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payment Options 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Bulk Ordering 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept and track orders with multiple items Customer Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions TOTECS 63 features ### All Features - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Bulk Ordering: Accept and track orders with multiple items - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - For Small Businesses: Designed for small businesses - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Inventory Control: Monitor product stock levels - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Single Sign On: Allow users to access multiple services after entering their login credentials once - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Build Now Pay Later Contact Vendor for Pricing It includes: - 24/7 Support - Integrations With Leading Payment Gateways Build Now Pay Now Contact Vendor for Pricing It includes: - Integrations With Leading Payment Gateways - 24/7 Support Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RM Rachael M. State Manager Business Supplies and Equipment ### "Powerful B2B Focused Mid Tier eCommerce Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 17, 2023 Very Competent B2B platform for mid tier businesses. I moved my business away from TOTECS for something more economical and was back on the platform 2 years later after declining sales due to functionality not up to the same capabilities of the TOTECS platform. You pay for what you get! Pros Sales Rep Functionality combined with fully integrated catalogue priced at the relationship level facilitated massive growth in my customers ordering online therefore freeing up my sales people from managing the admin tasks associated with manual keying and order taking. Cons The powerful back end of TOTECS takes a little to get your head around. With the training and support from the TOTECS team my business grew from strength to strength once I understood the capabilities and put them into action. Reasons for choosing TOTECS Sales Rep functionality, Relationship Level Pricing and Electronic Mail Distribution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brett L. Managing Director Automotive ### "Totecs is the people" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 13, 2023 A journey, with many pain points, and the wins are ever so small it make my digital life very difficult. Pros The people, without them i would be lost Cons Its is difficult to use and inflexible at the admin level, and does not work easily with plugs in..... to complex for someone who is not computer admin wizard Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Alicia H. Marketing Director Marketing and Advertising ### "Perfect for complex pricing situations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2023 Staff were helpful and professional. Pros I have moved many clients over to TOTECS to assist with complex B2B pricing strategies. The team were excellent in assisting with dynamic pricing set ups, customer relationships and helped my clients achieve 100% Order Processing Automation. Cons Needed a Google Merchant Centre integration but the team helped build that and now it's available as standard. Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.