# Shop Officer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shop Officer Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10004798/Shop-Officer --- # Shop Officer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shop Officer ## What is Shop Officer? ShopOfficer is a powerful web-based auto shop management software designed to simplify your daily operations. From estimates, scheduling appointments, digital inspections and managing inventory to tracking repair histories and expenses, ShopOfficer helps you run your business with ease. With an intuitive interface and automation features, ShopOfficer boosts efficiency, reduces costs, and enhances customer satisfaction. Easily track customer preferences, send automated reminders, and optimize workflows, all in one place without breaking the bank. Take control of your auto shop and improve productivity with ShopOfficer. Try it for free today! ## What is Shop Officer used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $119 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shop Officer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopofficer.com/&name=Shop Officer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shop Officer 5.0 (1) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $119 Flat Rate, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (660) Value For Money 5.0 (1) Value For Money 4.7 (622) Customer Service 5.0 (1) Customer Service 4.9 (590) ## Shop Officer alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Estimating 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Estimate expected cost based on various factors before a project begins Quotes/Estimates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Service History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Third-Party Integrations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Shop Officer 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Growth Plan $119.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JA jennifer A. CSR Automotive ### "intelligent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2024 Pros Shop Office makes my life easier when it comes with managing my business. Cons Nothing because I love everything about shop officer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)