# Shop Officer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shop Officer Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/10004798/Shop-Officer

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# 

 Shop Officer Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shop Officer

## What is Shop Officer?

ShopOfficer is a powerful web-based auto shop management software designed to simplify your daily operations. From estimates, scheduling appointments, digital inspections and managing inventory to tracking repair histories and expenses, ShopOfficer helps you run your business with ease. With an intuitive interface and automation features, ShopOfficer boosts efficiency, reduces costs, and enhances customer satisfaction. Easily track customer preferences, send automated reminders, and optimize workflows, all in one place without breaking the bank. Take control of your auto shop and improve productivity with ShopOfficer. Try it for free today!

## What is Shop Officer used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$119

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shop Officer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopofficer.com/&name=Shop Officer)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shop Officer

5.0 (1)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$119

Flat Rate, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (600)

Value For Money

5.0 (1)

Value For Money

4.7 (562)

Customer Service

5.0 (1)

Customer Service

4.6 (530)

## Shop Officer alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (162)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer History

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Estimating

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Estimate expected cost based on various factors before a project begins

Quotes/Estimates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Service History

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Third-Party Integrations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Shop Officer 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Growth Plan

$119.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JA

jennifer A.

CSR

Automotive

### "intelligent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2024

Pros

Shop Office makes my life easier when it comes with managing my business.

Cons

Nothing because I love everything about shop officer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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