# Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coast the right Spend Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004846/Coast/reviews --- Coast 4.9 (112) [View alternatives](https://www.capterra.com/p/10004846/Coast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Coast Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Jeff B Region DirectorConsumer Services, 201 - 500 employeesUsed the software for: 6-12 months. “Also love how it is compatible with Samsara for asset tracking and accountability of driver purchase behaviors and mileage tracking.“ February 13, 2026 Jeff B Region DirectorConsumer Services, 201 - 500 employeesUsed the software for: 6-12 months. “Utilization of the app has been a little tricky for some technicians - sometimes there is confusion on checking into the app before trying to pump, which inadvertently locks technicians out of the system.“ February 13, 2026 AB Allison B AdminElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 6-12 months. “I also like that it can be used by any driver as long as they are registered and text that they're at the gas station“ February 2, 2026 DG David G OwnerDairy, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes my mongers have trouble signing into the vehicle, but I think it's more user error than a coast error.“ December 17, 2024 AB Allison B AdminElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 6-12 months. “I like that Coast can sync up to Samsara which is what we use to track our fleet. “ February 2, 2026 CO Cheyenne O PresidentConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes the card doesn't work at places it should.“ August 8, 2024 JH John H CFOConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It provides flexibility for our users as we have employees that do not drive the same vehicle each day. “ December 17, 2024 KH Kaity H General ManagerRenewables & Environment, 11 - 50 employeesUsed the software for: Less than 6 months. “Some of the charts in the dashboard to see where and when gas was bought don't have as much information as I would like.“ November 27, 2023 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff B. Region Director Consumer Services Used the software for: 6-12 months ### "Outstanding fuel card program that's easy to use and highly customizable" February 13, 2026 5.0 Overall, I am very pleased with the accessibility and support from our designated Coast reps, the program is largely easy to use, and we are already seeing savings due to the larger network of fuel vendors and the better rebates per purchase. Plus as we roll out our fleet management program with Merchants and utilize Samsara for our GPS and video monitoring, we have an active ecosystem of driver safety and accountability. Pros Simplicity and functionality wrapped up into a great app and program for handling my organization's fuel purchases in the field. Also love how it is compatible with Samsara for asset tracking and accountability of driver purchase behaviors and mileage tracking. Security settings are easy to customize and can be changed at any time. Cons Utilization of the app has been a little tricky for some technicians - sometimes there is confusion on checking into the app before trying to pump, which inadvertently locks technicians out of the system. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) Stronger network of fuel vendors and better rebates Review Source LZ Lindsay Z. Accounts Payable Environmental Services Used the software for: 1-2 years ### "Easy to monitor spending! " January 20, 2026 5.0 I can't complain. Coast was easy to transition into and setup. It's easy to navigate through the account and the app and maintain and monitor spending. Pros Coast was very easy to transition into using. It integrates into systems that we currently have in place, such as our GPS's in our company vehicles, making it more efficient to monitor fuel usage and spending. Cons There were minor issues once we got setup, but quickly learned that is was not Coast's issue, it was stemming from the merchant directly. Switched from [DivvyHQ](https://www.capterra.com/p/140459/DivvyHQ/) Coast had better things to offer. We receive rewards and credits on certain fuel purchases. Review Source JM James M. CEO Chemicals Used the software for: I used a free trial ### "Unprofessional" May 3, 2026 1.0 Pros I didn’t like Coast. “Coast approved my application and took all my information, but after that I couldn’t get anyone to call me back. I left multiple messages, spoke to a representative who promised a return call, and still never heard from them. The lack of follow‑through and customer service was unacceptable.” Cons “I didn’t have a good experience with Coast. I was approved, but after that I never heard back. I called multiple times, left messages, and still got no response. After 37 years in business, I can tell when a company isn’t reliable. WEX has always been the better, more professional option.” Review Source Response from Coast May 11, 2026 Hi James! This isn't the experience we want anyone to have. If you're open to it, we'd like to make it right. You can reach us directly at (833) 262-7801 and I'll personally make sure you get the follow-up you should have gotten the first time. LR Lisa R. Office Manager Utilities Used the software for: 6-12 months ### "Positive experience" December 17, 2024 5.0 Overall I have not had any issues, other than what I mentioned above. Pros All of the companies gas fees and charges are in one place, and we can track mileage. Payments are easy, the website is user friendly for setting up or removing employees access. Getting additional cards, as we expand, has never been an issue. Cons If the employee pays inside the store for gas I usually get an email stating they used the wrong fuel type. I would also like to see the actual location the gas was purchased, not the HQ location. Alternatives considered [Atobi](https://www.capterra.com/p/211622/ATOBI/) Reason for choosing Coast More reporting, better credit limit with the ability to increase it over time. Switched from [Atobi](https://www.capterra.com/p/211622/ATOBI/) They gave us such a low rate to start with that we wouldn't have been able to use the cards again after the first few days. Review Source JH John H. CFO Consumer Services Used the software for: Less than 6 months ### "Exceptional Fuel Card Program!" December 17, 2024 5.0 Our company has had a very positive experience with Coast, and it was a seamless transition from our previous fuel card vendor. All of our active drivers are currently utilizing the program. We see a tremendous amount of value in the product! Pros The Coast fuel card program is very user friendly and our staff like it. It provides flexibility for our users as we have employees that do not drive the same vehicle each day. In addition, Coast has much better reporting than our previous fuel card vendor. This provides management with better data on overall fuel usage and costs by driver. In addition, Coast has some unique controls that can be put in place to help mitigate fuel theft. Overall, we have been very happy with Coast. Cons Quite honestly there is really nothing that stands out that has caused our company a pain point. The software is very user friendly and it is very easy to implement. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) We moved our fleet card program over from Speedway. Speedway did not offer the same level of reporting that Coast does. We also liked the flexibility provided by the Coast cards as they could be distributed to drivers. The text based platform that is provided by Coast was also a big factor as well. Review Source NM Noah M. Director of Operations Logistics and Supply Chain Used the software for: 1-2 years ### "Upgrade from traditional fuel cards" December 18, 2024 5.0 We were looking for a solution we could implement quickly since our Universal Premium cards stopped working and Universal Premium could not figure out how to fix them. They got us our cards within a few days and we haven't had any issues. Everyone who has used it has said it's an improvement over the traditional fuel cards we had been using. It's convenient any card can be used on any vehicle. Pros Controls are easy to set up, flexible spending categories, convenient integrations, and best in class customer service and UX. Cons The notification settings are not configurable by role so you either get all or none of the notifications, even things irrelevant to managing the daily card usage. For example, our supervisors get bill paid notifications when our accounting team pays the monthly invoice. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Coast We could implement faster with Coast at the time Review Source KB Kimberly B. Benefits Compliance Mgr. Construction Used the software for: 6-12 months ### "CUSTOMER SERVICE KINGS!" December 17, 2024 5.0 Always on point. Very quick to help and friendly while doing it. Pros You can monitor your fuel spending a lot closer and control it as well. Cons I have not had one time in all my contacts with coast that turned out bad. Alternatives considered [Property Shell](https://www.capterra.com/p/165186/Property-Shell/) Reason for choosing Coast Better options and was great in explaining and setting us up. Switched from [Fleetlet](https://www.capterra.com/p/160850/Fleetlet/) You could never reach customer service. Send emails and wait, and wait, and wait. Then would not work with you. Review Source John S. Owner Automotive Used the software for: Less than 6 months ### "Happy Coast Customer" December 17, 2024 5.0 We switched a few months ago and we like the reporting, their customer service, website, and our fuel savings. I would recommend Coast! Pros The Coast Website is super easy to use and their reports make it easy to monitor our fuel usage. Cons I am very happy with Coast and I don't have any concerns. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) The Coast website was easier to use and we receive higher rebates from Coast. Review Source SR Steve R. Fleet Director Construction Used the software for: 6-12 months ### "Very Pleased With Our Coast Experience. " December 17, 2024 5.0 Overall Pleased with Coast from a Fleet Director standpoint. Love the interrogation with Samsara to alert if a vehicle is far away from the fueling location. The ability to use the card at any gas station is a great safety net. Pros Easy of Use in switching between cards / vehicles. Useful Dashboard for managing vehicles / users. Cons Some interrogations with other software can over ride settings if setup incorrectly. Alternatives considered [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) Reason for choosing Coast Cost of use, Coast allowed use at all gas stations. Review Source LW Lance W. CAO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Coast Review" December 17, 2024 5.0 Great overall experience. I would recommend Coast to other Fleets. Pros The Coast system is user friendly for the administrator on the web platform and the driver's as end users when fueling. The customer service support is also good. Cons The reporting piece on the web platform can be a little cumbersome and challenging to create custom reports. Alternatives considered [Property Shell](https://www.capterra.com/p/165186/Property-Shell/) Reason for choosing Coast More flexibility when choosing a fueling station. Review Source mW mike W. President Construction Used the software for: 1-2 years ### "Coast has been a life saver!" June 26, 2024 5.0 awesome! we've tried a few other fleet programs and they're all terrible! coast really helped alleviate a lot of my fleet spending stress. Pros flexibility of card use locations and gives us a lot of control over different classes of employee drivers. Cons i struggled to come up w/ an answer. it's minor, but I guess I'd like to schedule payments for a specific date. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Coast Yep gmail was the alternative product - eyeroll - lol! Alternatives we actually considered were: Fuelman, Speedway, Sheetz, Wex, etc... We landed on coast b/c easy signup process, low maintenance fees and friendly customer service Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) this question doesnt make sense. we switched from Fuelman which is another fuel card company. we switched b/c the fees were outrageous. they really bait and switched on us. Review Source PM Phillip M. Fleet Manager Public Safety Used the software for: 1-2 years ### "Fleet Management" June 7, 2024 5.0 Better than I expected. In the beginning not everything was open but now everything is open and moving smoothly. Pros As a company we use Costco for fuel because they are cheaper across the board. Coast is one of the few cards accepted by Costco, and we get an additional discount per gallon. A no brainer. Cons I will let you know when I find it. I can't think of anything I would call the least. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) We were offered a discount on fuel from Costco. Review Source RJ Randall J. Fleet Manager Consumer Services Used the software for: 6-12 months ### "This Card is. Game Changer" June 8, 2024 5.0 From my initial inquiry to implementation to the few issues I have needed support with, the Coast Team has been awesome. Pros Coast is accepted everywhere, we receive cash back on purchases, customizable for what purchases it can be used for. Cons The con to this point has been occasional glitches with the Coast/ Samsara integration. But when needed it was easily worked around. Switched from [Corpay](https://www.capterra.com/p/152950/Nvoicepay/) Corpay CFN cards are not accepted at all fuel stations. Review Source HH Hutch H. Managing Director-Owner Construction Used the software for: 6-12 months ### "BEST "Fuel-Expense Management" System " November 21, 2023 5.0 It has been overall amazing. There is not a negative for COAST that I can share. They have done a GREAT job implementing changes as they hear them. Pros The ease of having access by the minute to your business everyday spend! Cons Some of the self induced procedures to use the card. Honestly there is none. Switched from [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Needed to get out of the corporate rat race on Fuel card systems. Review Source SE Shane E. Owner Facilities Services Used the software for: Less than 6 months ### "Amazing Fleet Cards" March 28, 2023 5.0 The coast onboarding experience and was simple and pleasant. All the employees we’ve interacted with at Coast have been a joy and extremely supportive. Pros Coast has really helped us get our fleet spending on track and organized as well as under control! The customer service and perks with Coast are legendary and like no other competitor I’ve found offers. Highly recommended! Cons The reporting for mileage isn’t as easy to read as I’d like for maintenance on vehicles. Alternatives considered [Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/)[Fleetlet](https://www.capterra.com/p/160850/Fleetlet/) Reason for choosing Coast Customer service and perks were a plus over all others. Switched from [Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/) No perks or credit ability with Bento. The customer service is also no good at Bento. The people there are hard to understand and unpleasant to deal with. Review Source Response from Coast April 4, 2023 Thanks Shane – we're delighted to hear that Coast is helping you you stay in control of your fleet spending! Please email us at reviews@coastpay.com to confirm your email. MS Marc S. Business Operations Coordinator Construction Used the software for: 1-2 years ### "Coastpay is THE only business credit card" August 8, 2024 4.0 It’s been great, Coast has really served us well from all aspects. Even when we hit a financial low point, and got a little behind, they still worked with us to get us caught back up and back active. Pros I like the budget feature with the virtual cards. We have some great ideas for using that feature and once we can get our credit limit up more we will set them in action! Cons That you can assign cards to vehicles only Alternatives considered [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) Reason for choosing Coast Ease of setup and ease of integration setup! Review Source BW Bryce W. Safety Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing Service" December 23, 2024 5.0 Pros The overall experience was very simplistic and efficient. Cons Nothing comes to mind honestly. Everything went great. Review Source MK Maksym K. Operations Manager Consumer Goods Used the software for: 6-12 months ### "Couldn't wish for better" August 15, 2024 5.0 Overall, I am happy we've made a choice to use Coast Fleet platform Pros Simple, easy, user friendly. Wish there would be a bit more perks. But, overall, amazing Cons Didn't really find downsides of the system. The only thing is would like more loyalty perks, such as fuel discounts at partner gas stations, or some king of points to be collected, which can be spent on some rewards Review Source CO Cheyenne O. President Construction Used the software for: 6-12 months ### "Go with Coast!" August 8, 2024 5.0 My workers love them, and it makes their spending easy to track. Pros It is so convenient! You can easily track and manage all transactions for your records. Cons Sometimes the card doesn't work at places it should. Review Source AS Andrew S. Fleet Supervisor Renewables & Environment Used the software for: Less than 6 months ### "New Coast user impressed with ease of use!" June 17, 2024 5.0 Pros I love using Coast. The clarity with the desktop Dashboard integrated with Google maps is great! Weekly email reports in Monday morning makes it simple to track our fuel spending! Also, continual promos with gas stations helps us save $! Cons No so much to dislike so far. Jumping in from a different Fuel platform was easy. Review Source JWK Joon Woo K. Senior HR Manager Civil Engineering Used the software for: 6-12 months ### "I'm not sure how I managed before Coast." June 7, 2024 5.0 Pros This system allows you to manage company vehicle fuel costs accurately and conveniently. I believe it is the best system available. Cons There are no inconveniences regarding its use. Additionally, the speed of customer service is top-notch. Review Source MF Marlin F. IT Director Construction Used the software for: 6-12 months ### "Initial Coast Card Review" December 8, 2023 5.0 Pros We love how you can have the cards function as a fleet gas card only for some team members while also allowing other cards to function as standard credit cards. We also really like the level of control we have within our system. We can allow anyone, of only a few people the ability to request approval for a transaction that is outside the allowed parameters, whether that's the spending limit, time limit, or even a category that's not allowed. Cons Currently, coast does not integrate with Quickbooks Desktop. This means we need to enter each transaction individually until that integration is finished. Also, we would love to have a way for someone to request preapproval for a category or transaction instead of always needing to first have the transaction declined before they can request approval for an override. Review Source RK Rick K. COO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Blue Sky Coast Review" June 6, 2024 4.0 Pros The management tools allow us to crack and control spending. Cons Some fuel stations cannot tell us what type of fuel that is being added. Review Source CM Chris M. Controller Construction Used the software for: 6-12 months ### "Fantastic Fuel Card & More" August 1, 2023 5.0 Overall, our experience has been great. Approval was fast, cards shipped quickly, and we were able to get our drivers up and going immediately. Being able to uniquely control fuel purchases as well as other categories (like parking) has been a game changer for our workflows. Pros Coast is a modern, mobile friendly fuel and fleet purchasing card. We are able to control not only fuel spend, but other merchant categories that our drivers may need to use the card for. The Dashboard and UI are intuitive and easy to use. Changes to policies or transaction limits can be made real time and allow us to adapt to our drivers' needs Cons We don't have any complaints with Coast so far. They have been upfront about what their platform could and couldn't do and have rolled out updates to in response to our feedback Reason for choosing Coast Modern/mobile technology, great dashboard, GPS integrations, additional purchasing categories Review Source PH Paige H. Owner Construction Used the software for: 6-12 months ### "Easy to Setup, Easy to Use" March 21, 2023 5.0 Great! would recommend to any company that is looking for a card to use only for gas. Pros Fast to setup and the customer support that was readily available if I needed anything while setting up our fuel management cards for our employees/vans. I like that I can opt for text alerts when cards are used and also the account dashboard is easy to understand. Love that I can set parameters on when the cards can be used to help offset the chance an employee would use it for personal reasons. Also, that the card can only be used at a pump. Cons So far, I have no complaints. We have only had a few issues in where the card wouldn't process at the pump - but I think that was user error or the pump itself. Reason for choosing Coast I could set parameters and it was not an open ended credit card that could be used anywhere. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Fuel Management](https://www.capterra.com/fuel-management-software/)[Spend Management](https://www.capterra.com/spend-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.