--- title: "Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Coast the right Spend Management solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10004846/Coast/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Coast 4.9 (205) [View alternatives](https://www.capterra.com/p/10004846/Coast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Coast Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Natasha M AdministratorMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 1-2 years. “This streamlined process ensures that they can address tasks promptly, minimize downtime, and maintain a steady workflow, ultimately contributing to improved service quality and client satisfaction.“ May 19, 2026 ME McKenzie E VPConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “We had a rough onboarding with some of the individuals (not all) that were assigned to our account, it felt with certain features that were new, employees were not prepared to explain how these work or even aware of how to use them. As Coast continues to grow and roll out new features, it does feel unfortunate to have to be subject to those as they are improved, for example the new AI reader sent false notifications that receipts were incorrectly matched to an expense when trying to read receipts.“ May 21, 2026 Carlton G Service DirectorAutomotive, 51 - 200 employeesUsed the software for: 6-12 months. “Best value for the company, money, ability to track expenses, the ability to track vehicles and best for accounting purposes security in knowing that money is being spent properly and accordingly“ May 21, 2026 RK RICK K Chief Operating OfficerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The least appealing aspect of Coast is that it can take some time to configure spending rules, driver profiles, and reporting setting.“ June 23, 2026 Brandon S CEOConsumer Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Wonderful customer support, intuitive and easy-to-use application, amazing rebates that help save money on fuel costs, and the ability to strictly monitor card usage through a Samsara API integration — giving you full control over who is using the cards and when.“ May 19, 2026 JS Jimmy S ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “The least thing about Coast which can be annoying at times and not good is the app not responding after data has been entered.“ June 21, 2026 AP Alex P DC Warehouse ManagerConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “Especially with the recent increases in fuel costs nationwide, Coast has helped provide better visibility, control, and monitoring of expenses, allowing us to manage fuel consumption more effectively and support operational decision-making.“ June 21, 2026 Jeff B Region DirectorConsumer Services, 201 - 500 employeesUsed the software for: 6-12 months. “Utilization of the app has been a little tricky for some technicians - sometimes there is confusion on checking into the app before trying to pump, which inadvertently locks technicians out of the system.“ February 13, 2026 ## Showing most helpful reviews Showing 1-25 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Serena M. ACCOUNT SPECIALIST Security and Investigations Used the software for: 6-12 months ### "A SAVINGS WORTH SO MUCH!" May 19, 2026 5.0 WE WERE WITH WEX AND WHEN WE SAW THE VERY LITTLE INCENTIVES WE WERE GETTING BACK THE COMPANY ELECTED ME TO FIND ANOTHER COMPANY FOR OUR FLEET AND LET ME JUST SAY..DO NOT REGRET! WE APPRECIATE THE INTEGRATION TO OUR ACCOUNTING PROGRAM FOR EASIER RECONCILING AND TRACKING THE FUEL AND OTHER EXPENSES SPENT. IT HELPS WHEN WE ARE RUNNING A QUARTLY REPORT FOR WHAT VEHICLES ARE USING MORE GAS OR MAINTENANCE NEEDS FOR THE VEHICLES. WE OPENED UP THE USAGE TO MAINTENANCE AND TRAVEL FOR OUR TECH WHO DON'T HAVE TO WORRY ABOUT REACHING US LATE AT NIGHT WHEN THEY NEED TO BOOK THEIR ROOM. OVERALL THE COAST CARD HELPS IN ALL AREAS FOR OUR SMALLER SIZED BUSINESS. ONE OF OUR TECHS LOST THEIR CARD AND IT WAS GREAT THAT IF ANYONE FOUND IT THEY WOULD NOT BE ABLE TO USE IT WITHOUT KNOWING HOW TO USE IT, ALSO THE FACT THAT WE CAN TURN OFF ANY CARD AT ANY GIVEN TIME, SHOULD AN EMPLOYEE QUIT OR LOSE THE CARD. Pros IT HAS SAVED OUR COMPANY SO MUCH MONEY AND THE INCENTIVES ARE THRU THE ROOF!! THE NEW INCENIVE IS HAVING REWARDS IN WHICH WE PASS ON TO OUR EMPLOYEES FOR BIRTHDAYS OR WORK ANNIVERSARIES. Cons OUR TECHS STILL HAVE SMALL ISSUES GETTING IN BUT MOSTLY I FEEL IS USER ERROR..THEY CLAIM TO HAVE ISSUES LOGGING IN, I HAVE A CARD AND HAVE NO ISSUES USING IT. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) THE DISCOUNTS AND INCENTIVES WE MINIMAL TO ZILCH AND OUR BILL WAS ALWAYS WELL OVER 10K Review Source BC Barry C. Special Projects Manager Construction Used the software for: 2+ years ### "Coast fuel cards are a great tool for your fleet drivers... and fleet managers too!" August 19, 2026 5.0 Overall, the experience has been positive. The security provided by the use of SMS texting confirmation has been great. I especially like the API integration with our fleet GPS system with allows us to track fuel usage with milage and really see where there might be places for improvement while keeping us alert to possible fraud. The alerts are customizable and really helpful, especially when you consider the real-time alerts that allow me to react and address an issue right away. We run two companies off Coast fuel cards and I can do that with just one log in. It is easy to navigate between each one to see the dashboard or run reports specific to that company. Pros When I was looking for a new fuel card for our fleet, I needed a card that was secure, flexible and one that could integrate with our other fleet applications. The Coast fuel card hit all the marks. It is very easy to add new users and remove old ones. A card is not active until the driver activates it so if one is lost or stolen, there is no chance of it being used by an unauthorized person. I find the Coast portal easy to navigate. Getting useful reports is easy to set up and export. Cons There have been communication outages in the Coast fuel system that prevent our drivers from fueling up because they cannot get the confirmation text. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/)[Atobi](https://www.capterra.com/p/211622/ATOBI/) Reason for choosing Coast Coast fees are cheaper. Fleetio was not as flexible as Coast. None of the others we looked at seemed as easy to use and seemed less secure. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) WEX was difficult to deal with when it came to billing and administration. Additionally, WEX did not integrate with our GPS system Review Source JM James M. CEO Chemicals Used the software for: I used a free trial ### "Unprofessional" May 3, 2026 1.0 Pros I didn’t like Coast. “Coast approved my application and took all my information, but after that I couldn’t get anyone to call me back. I left multiple messages, spoke to a representative who promised a return call, and still never heard from them. The lack of follow‑through and customer service was unacceptable.” Cons “I didn’t have a good experience with Coast. I was approved, but after that I never heard back. I called multiple times, left messages, and still got no response. After 37 years in business, I can tell when a company isn’t reliable. WEX has always been the better, more professional option.” Review Source Response from Coast May 11, 2026 Hi James! This isn't the experience we want anyone to have. If you're open to it, we'd like to make it right. You can reach us directly at (833) 262-7801 and I'll personally make sure you get the follow-up you should have gotten the first time. TC Tristin C. Project Manager Telecommunications Used the software for: 2+ years ### "Definitely High Above the Rest" July 20, 2026 5.0 Overall - we are happy we switched to the Coast card from WEX. Everything about Coast is easier to manage, both financially and functionally. We would certainly recommend it to other businesses. Pros I think Coast's website is very user friendly and easy to navigate, even for someone just starting to use it. They also were very easy to onboard with when we decided to change from our previous fuel card provider. Adding drivers and getting cards is easy and quick. We love the rewards that we get back as we buy a lot of fuel. Cons My only gripe would be how often it seems like the system maybe isn't performing as it should. The text feature is great, but sometimes, no matter what the guys do, it declines and we really haven't found a way around that. I have had to order new cards and remove and readd people occasionally to get it to work again. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) We had been using WEX for years without any issue. After our bank account had changed and we forgot to update in their system, they suspended all of our cards after 2 weeks without any notice. Once we called and figured out the problem and rectified it, they said our cards could not be turned back on for 2-3 days. We immediately decided to leave. We are a construction company and our employees being able to get fuel is extremely vital in the operation of our business. Having to go multiple days without the ability to purchase any, immediately effected our productivity. We are not in the business of losing money and overall, Coasts incentives were better. Review Source MS Michael S. Controller Construction Used the software for: 2+ years ### "Great Platform with Room for Improvement" August 19, 2026 5.0 Overall, my experience with Coast has been very good. The platform is easy to use, the cards work well for our business needs, and managing employee spending is simple and straightforward. It has made tracking and controlling our fuel expenses much easier, and I have been very satisfied with the service overall. Pros Coast is extremely easy to use and makes managing company fuel expenses much more efficient. The ability to control spending, track purchases in real time, and manage cards from one place saves us a lot of administrative time. It also gives us much better visibility and control over our fuel expenses compared to traditional gas cards. Cons One downside is that some account owner information cannot be updated directly through the platform. For example, I am unable to change my phone number myself and have to contact Coast support to have it updated. It would be much more convenient if account owners could securely update their own contact information online. Switched from [iScanner](https://www.capterra.com/p/10005668/iScanner/) Not easy to use, had many issues with their cards. Review Source EA Edvin A. Facility Manager Warehousing Used the software for: 6-12 months ### "Coast is GREAT!" September 11, 2026 5.0 Our overall experience with Coast has been phenomenal. We are very happy with this service and plan on continuing this partnership for the foreseeable future Pros Very minimal learning curve, with a seamless User Interface. It has helped vastly with our Expense Management, providing true Value for Money. The added Security measures are a great bonus as well Cons Up to this point, we have not experienced many issues with Coast. Only minimal discrepancy was when integrating with Ford Pro Telematics. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Better quality, previous system was not as seamless Review Source LB Latasha B. Administrator Consumer Services Used the software for: 6-12 months ### "Best company card for busy businesses. " August 19, 2026 5.0 Pros We love that we can control where the cards are used, how much can be spent, and that we still earn rewards. It's also really helpful that the guys get prompted for the receipt right away, so no more counting on them to retain the receipt safely for a week. The app is super simple to use and the guys like that they can leave the cards in their trucks without having to worry about misplacing them with their wallets. Cons There hasn't been anything that we haven't liked. They make it easy too get set up and get started.. Alternatives considered [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Reason for choosing Coast We chose Coast because we were able to go to any gas station without being penalized, we also liked that we could integrate our dash cams and GPS with our Coast account. Review Source LC Linda C. Office Manager Consumer Services Used the software for: 6-12 months ### "Managing Company Fuel Expense & Process with Coast" September 18, 2026 5.0 Coast has been great to work with. Questions are addressed and answered very quickly. They are there to provide any support I need. It is also nice that the cards are accepted anywhere. Pros We like that it attaches to our vehicle GPS software so we know the business truck in question is the one filling up with gas. Cons How it interfaces differently with different gas stations so screens and prompts to my driver are not always the same. Switched from [MySmartPlans](https://www.capterra.com/p/126973/MySmartPlans/) Many gas stations did not accept marathon and there was no control over what vehicle was having gas pumped Review Source BC Blaise C. General manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Coast Review " August 19, 2026 5.0 It has been going smoothly since switching to coast. Looking forward to the future using coast for my fleet. Pros Very easy to use and track the data. Keeps the headache of wondering why my fleet is using so much fuel. Cons I really don’t have any complaints about coast since I switched to yall. I believe we will continue to do business together. Switched from [Fuell](https://www.capterra.com/p/208397/Fuell/) To have a better grip of the data and tracking of fuel for my fleet. Review Source MD Maria D. Secretary Wholesale Used the software for: 1-2 years ### "Got to try it!" September 18, 2026 4.0 We have tried other fuel programs, but have been most content with Coast. What is great about it, is that you can go to any fuel station. Pros Reliable, easy to use. Love that it asks for receipts. Offers a lot of security and safety options. It is easy to train the drivers with the app. Cons It does not have Spanish promptings for drivers when the app texts the reason for the decline. Most of the time it is driver error, but would like it in Spanish so they can better understand what they are doing incorrectly. Review Source CJ Chip J. Senior Operations Manager- Assets Security and Investigations Used the software for: 1-2 years ### "Worth every penny" May 15, 2026 5.0 Very positive. Much more user friendly then other fuel card systems that we have used. Coast has basically solved our fueling problems. Can't say enough. Pros Being able to speak with real people who are dedicated to helping us with our needs. \[sensitive content hidden\] in particular is fantastic. Cons I have no complaints. Whenever I call, someone picks up. Every time I called, we were able to fix the problems. Prompt responses and follow ups always came. Like I said, I have no complaints. Switched from [Corpay](https://www.capterra.com/p/152950/Nvoicepay/) They were terrible. Techs did not know how to help. Always issues with service. The worst. Review Source DH Debi H. Controller Construction Used the software for: 1-2 years ### "Secure and easy to use" May 18, 2026 5.0 Extremely good, customer service is very responsive. The reports are as detailed as you make them, and it is very easy to pay the invoice. Pros I like the expense management, mileage tracking, ease of use, security. I love that I can tailor reports to fit my requirements too. Cons Takes so long to get replacement cards. We have also experienced a cell tower outage due to storms and this means that the guys in the field were unable to use their cards because there was no wifi in that area Alternatives considered [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Reason for choosing Coast No limitation where it can be used and the price for this product Review Source MC Michael C. Assets Manager Consumer Services Used the software for: Less than 6 months ### "Recommend COAST " May 17, 2026 5.0 With some hesitation, met with transition team. Ease of use, integrations and support excellent. The COAST Team are available to support our use and needs with Fuel Card Management. Pros The COAST solution through a targeted trial and test has made a challenging area of Fleet Management more flexible, beneficial and easier to order cards, assign cards, manage inactive/active cards, set protocols and policies to better review all transactions, issues, and errors. The ability to integrate with other systems drives standardization and efficiency. Other flexible options with Fuel Purchase for Equipment, discounts, use for purchase at vendor/suppliers looks most beneficial. Cons Still in beta testing, thus far, nothing to report. All features, transition team great. Will continue to monitor. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Ease of management, data driven information and integrations, cost, flexibility. Review Source TM Trixie M. CFO Construction Used the software for: 1-2 years ### "Great fuel usage control" June 19, 2026 5.0 Very good. There are many options to keep track of fuel usage. Customer on boarding is very good. They are very good at offering to help with reporting and controls Pros Very good control of gas cards and use. Expense management has many options and are intuitive to use. Cons Bill payment could be easier. Really just a simple thing of being able to print payment receipt would be good Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Coast had more reporting options and better fuel use controls. It was very easy to set these up on your own without having to call for support. Review Source TH Todd H. Fleet Manager Automotive Used the software for: 6-12 months ### "Simple, easy, and saves us time" August 5, 2026 5.0 We've had a great experience with Coast. We switched from using a house account at one gas station, and the difference has been huge. It's more convenient for our employees, it saves the office several hours every month, and we have a much clearer view of our fuel spending without manually creating fuel reports or chasing down receipts. Overall, it's made managing our fleet fuel purchases a lot simpler. Pros Coast has saved us several hours every month. Our guys can stop at just about any gas station instead of being tied to one location, which has been much more convenient. We also don't have to collect and organize paper gas receipts anymore. The reporting is easy to use, transactions are simple to review, and keeping track of fuel purchases is much easier than our old process. Cons Not much to complain about. There was a little learning curve getting everything set up, but after that it's been easy to use. Review Source Andrew B. Fleet Manager Construction Used the software for: 2+ years ### "Coast Creates the New Standard for Fuel Cards " May 22, 2026 5.0 Coast has drastically changed our fuel and non-fuel purchase process while eliminating fraud and reducing administrative burden. Coast is wonderful and we look forward to Pros Coast is extremely flexible and secure. They have eliminated external fraud for us, which was huge. The roll out was extremely easy. Cards don't need to be personalized to each vehicle or employee due to the unlock process. They are constantly evaluating and improving. Their app is great and they recently added a new fuel finder tab to help our drivers find cheaper fuel! Cons I don't really have anything negative to say about Coast. They are a great company with a superior product and excellent customer service. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) security, flexibility, and the ease of use. Review Source LJ Lynn J. Office Manager Construction Used the software for: 1-2 years ### "Painter’s Choice" June 19, 2026 5.0 I switched our company to Coast over 2 years ago. It has been so easy for our employees to use. We are completely satisfied with our daily use. Pros Customer service is very helpful when calling in. Everyone I have spoken to was very grateful for my business! Cons I can’t say that there is anything I don’t like about Coast! Our cards are used daily and this far we have not had any bad experiences. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Late fees too much and bad customer service Review Source LG Lisa G. CEO Hospitality Used the software for: 1-2 years ### "Excellent Fuel Card for Managing Our Food Truck Fleet" July 20, 2026 5.0 We've had a great experience using Coast Cards for our food truck fleet. They make it easy to manage fuel expenses, track purchases, and monitor gas mileage across multiple vehicles. Having better visibility into our fuel costs has helped us stay organized and keep our team accountable and financials transparent. This has helped us to increase overall profitability. Pros What I like most is the visibility and control Coast gives us over our fuel spending. With multiple food trucks on the road, it's easy to track purchases, monitor mileage, and manage expenses in one time. It is very user friendly for both our staff and managers to utilize. Cons The platform is simple to use, the controls give us peace of mind, and customer support has been responsive whenever we've needed assistance. If you manage a fleet of food trucks or company vehicles, I highly recommend Coast Cards as an efficient and reliable fuel management solution. Review Source RK RICK K. Chief Operating Officer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Coast Review " June 23, 2026 5.0 Would definitely recommend Coast. We have utilized a lot of different cards and Coast is our favorite. Pros What I appreciate most about Coast is the real-time control it provides over company spending. It gives us greater visibility into fuel purchases, helps reduce unauthorized or unnecessary expenses, and makes it easier to manage drivers and vehicles while still giving them the flexibility they need on the road Cons The least appealing aspect of Coast is that it can take some time to configure spending rules, driver profiles, and reporting setting. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) They are not a good company to work with. Review Source Tim S. Fleet Services Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Fleet Services Manager" May 15, 2026 5.0 We are extremely satisfied with this platform, particularly in comparison to others currently available in the market. Pros With the rising cost of fuel, it’s crucial that we enhance our fuel tracking capabilities. This improvement not only meets current needs but also empowers us to closely examine individual vehicles and drivers to uncover potential savings. Cons Imagine a dashboard where you can access all your key information at a glance. I envision a single screen that highlights crucial data, such as weekly spending trends, identifies top spenders, and showcases which vehicles are consuming the most fuel. This comprehensive view can empower better decision-making and enhance our overall efficiency. Review Source PH Paige H. Office Manager Chemicals Used the software for: 1-2 years ### "Coast is the best! " May 19, 2026 5.0 Pros What I like most about Coast is being to see exactly what gas station our technicians stop at and what time they used the gas cards. It is also a good way to track how much gas they use. It is also a secure way of making sure they are only using the gas cards for gas purposes! Cons It was a learning curve at the start to using Coast. But honestly it was not that hard once I got it figured out. Review Source VR Verified Reviewer OFFICE MANAGER Construction Used the software for: 1-2 years ### "Best company by far." May 15, 2026 5.0 Over all, we love Coast. We love the customer service and their efficiency. No other fuel card company has compared with Coast, on many levels. Can't go wrong choosing Coast for your fuel needs, etc. Pros We like the flexibility to use the card anywhere for purchases beyond gas and vehicle maintenance. We like the text nofications when a transaction is suspicious. We like the help we receive from customer service. We like that we receive 1% back on all purchases. Cons What we like least is we haven't been given an increase on our LOC in over two years, even with an excellent payment history. What we like least is the portal isn't the easiest to manipulate when it comes to pulling reports. What we like least is email and text notifications being sent out to all people listed under administration. This should be a selective list only of who receives any payment related notifications. Review Source MK Michelle K. Project Coordinator Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Coast Fleet Card Review" May 19, 2026 5.0 Overall, we are very happy switching over to Coast and the team is very helpful and made the switch from our previous fleet card to the new Coast card extremely easy. Pros Coast allows us to save money at gas stations and seamlessly keep track of gas usage for each of our trucks. It also has a built-in auto pay option, so we never miss a payment. Cons We have had a few issues with the card cutting off before the daily limit we set, but when we called customer service, they were very helpful to solve our issue. Review Source VR Verified Reviewer LockSmith Building Materials Used the software for: 1-2 years ### "Very useful" May 15, 2026 5.0 Coast is easy to use and available when needed. The customer service is really good when you can explain yourself. It would be better if you could make it easier to access the different apps you have. Pros We really like the tracking and text and email notifications. The system is well secured and easy for our drivers to use. Cons Some applications are confusing to use and understood. We are not aware of many things available through coast. Review Source ST Stephanie T. Office assistant Construction Used the software for: 1-2 years ### "Highly recommend! " May 19, 2026 5.0 It has been very easy to navigate and really convenient to use with so many drivers constantly getting fuel. It makes my job a lot easier in this aspect. Pros I like how accurate the information is and if I ever have any questions, it is very easy to reach out to the Coast team for help! Cons There is not really anything to dislike, but if I had to choose something, it would be that when one of the drivers gets gas, you can not see the price they spent or the type of fuel they used until the next day after the transaction. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.