# Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coast the right Spend Management solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004846/Coast/reviews --- Coast 4.9 (178) [View alternatives](https://www.capterra.com/p/10004846/Coast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Coast Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Natasha M AdministratorMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 1-2 years. “This streamlined process ensures that they can address tasks promptly, minimize downtime, and maintain a steady workflow, ultimately contributing to improved service quality and client satisfaction.“ May 19, 2026 ME McKenzie E VPConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “We had a rough onboarding with some of the individuals (not all) that were assigned to our account, it felt with certain features that were new, employees were not prepared to explain how these work or even aware of how to use them. As Coast continues to grow and roll out new features, it does feel unfortunate to have to be subject to those as they are improved, for example the new AI reader sent false notifications that receipts were incorrectly matched to an expense when trying to read receipts.“ May 21, 2026 Carlton G Service DirectorAutomotive, 51 - 200 employeesUsed the software for: 6-12 months. “Best value for the company, money, ability to track expenses, the ability to track vehicles and best for accounting purposes security in knowing that money is being spent properly and accordingly“ May 21, 2026 Jeff B Region DirectorConsumer Services, 201 - 500 employeesUsed the software for: 6-12 months. “Utilization of the app has been a little tricky for some technicians - sometimes there is confusion on checking into the app before trying to pump, which inadvertently locks technicians out of the system.“ February 13, 2026 Brandon S CEOConsumer Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Wonderful customer support, intuitive and easy-to-use application, amazing rebates that help save money on fuel costs, and the ability to strictly monitor card usage through a Samsara API integration — giving you full control over who is using the cards and when.“ May 19, 2026 AL Andrew L PartnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes when charges get declined, it can be hard to understand which setting is causing the issue.“ May 19, 2026 MC Michael C Assets ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The COAST solution through a targeted trial and test has made a challenging area of Fleet Management more flexible, beneficial and easier to order cards, assign cards, manage inactive/active cards, set protocols and policies to better review all transactions, issues, and errors.“ May 17, 2026 Brandon S CEOConsumer Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Honestly, the only issue we ran into was the api integration with net suite.“ May 19, 2026 ## Showing most helpful reviews Showing 1-25 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roddy G. Manager of Operations Environmental Services Used the software for: 2+ years ### "I will always recommend Coast" May 21, 2026 5.0 It has been a great experience from the moment I spoke to Greg, he walked me through all the features, benefits, integrations like Samsara and I couldn't be happier. Pros The ease of use, the customer service, and the platform are top notch. My employees have had no complaints when using the cards and that helps me be more efficient. Cons I can't say I have any dislikes, but of course everyone has room for improvement. I would say more 24/7 customer service is always useful especially when we have employees working weekends and late shifts that may experience issues fueling. Alternatives considered [FuelCloud](https://www.capterra.com/p/183846/FuelCloud-Fuel-Management/) Reason for choosing Coast Better customer experience and better features. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Coast had a much better user interface and WEX I felt had sub par customer service. Review Source VR Verified Reviewer VP Operations and Maintenance Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Saving us time, money, and creating internal efficiencies" May 19, 2026 5.0 My exerience with Coast has been great, excellent team, excellent product support. thier integration team is awesome and was very easy to work with and knowledgable. Pros Ability to integrate into our other systems, if a new system or project cannot integrate, a business cannot use it. I like the fraud protection an dSamsara integration piece as well as the QuickBookspiece as well. Cons I was told about Coast from another tour and charter operator. The industry were in now has more and more operators using the card. Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Coast better functionality, and proiduct offering was there day one. Review Source JM James M. CEO Chemicals Used the software for: I used a free trial ### "Unprofessional" May 3, 2026 1.0 Pros I didn’t like Coast. “Coast approved my application and took all my information, but after that I couldn’t get anyone to call me back. I left multiple messages, spoke to a representative who promised a return call, and still never heard from them. The lack of follow‑through and customer service was unacceptable.” Cons “I didn’t have a good experience with Coast. I was approved, but after that I never heard back. I called multiple times, left messages, and still got no response. After 37 years in business, I can tell when a company isn’t reliable. WEX has always been the better, more professional option.” Review Source Response from Coast May 11, 2026 Hi James! This isn't the experience we want anyone to have. If you're open to it, we'd like to make it right. You can reach us directly at (833) 262-7801 and I'll personally make sure you get the follow-up you should have gotten the first time. ME McKenzie E. VP Construction Used the software for: 6-12 months ### "Effort equals Success with Coast" May 21, 2026 5.0 Overall experience has been positive. I'm happy with the response time when issues arrive and enjoy having an individual that we can reach out to directly with questions when needed. Pros Coast has dramatic improved our expense management, while also cutting down on labor hours coding receipts. Coast has made it easier for our employees to upload receipts on the go, instead of waiting until the end of the week and fumbling through paperwork. There is a slight learning curve, as with any new software, but if you dedicate the time to implementing the software correctly, the benefit on the back end will truly pay off. Cons We had a rough onboarding with some of the individuals (not all) that were assigned to our account, it felt with certain features that were new, employees were not prepared to explain how these work or even aware of how to use them. As Coast continues to grow and roll out new features, it does feel unfortunate to have to be subject to those as they are improved, for example the new AI reader sent false notifications that receipts were incorrectly matched to an expense when trying to read receipts. I wish some of these features could be trial run prior to implementation or only released to accounts that agree to this. Personally, it is not a huge deal to me, but I know our guys in the field have limited patience with any new technology so I fear in situations like this the app will "lose their trust" and they won't use it as much. Alternatives considered [Card Scanner](https://www.capterra.com/p/10016946/CardScanner/) Reason for choosing Coast pricing, Foundations cards charged much more because they connect directly to our system, so they have a "proprietary" upcharge so to speak Switched from [Visa Commercial Pay](https://www.capterra.com/p/10022511/Visa-Commercial-Pay/) interface of transaction coding and exporting Review Source CB Carlos B. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "The Future of Fleet Fueling is Here " June 19, 2026 5.0 Excellent. CoastPay is orders of magnitude better than WEX. There's often minor hangups with drivers not entering card's last 3 digits correctly to activate them but as the admin I have identified that 99.9% of the problems are employees not following the guidelines for card activation. We've actually printed and laminated a simple '4 Step Instruction' procedure the size of a calling card and taped it to the inside of the vehicles' visors. This mitigated a lot of the card activation issues. Pros SMS card activation with license plate, odometer reading verification and receipt upload (game changer). Cons Employees that switch vehicles in a 24hr period are assigned (pinned) to the same vehicle for the day, so when activating a card in a different vehicle the system thinks the driver is in the previous vehicle and texts back that the odometer reading is incorrect. I may be overlooking something in the backend but there should be a method that assigns the cards to the vehicles and NOT the cards to the driver so that if a driver switches vehicles in a 24hr period then the system knows that the driver is in a different vehicle from the previous fueling. Alternatives considered [RAMP Fleet Management Software](https://www.capterra.com/p/10016424/Preventive-Fleet-Maintenance-Solution/) Reason for choosing Coast I wanted something new, different, secure, flexible and above all, a U.S. based CSR. I worked out the details with ChatGPT and decided on CoastPay checked those boxes. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) WEX FLEET FUEL CARDS - Lack of customer support. Specifically could not switch funding accounts as they would not respond and there was no channel of communication or pathway to resolve that problem. Also - \* rigid workflows \* fragmented support departments \* legacy banking processes \* slow account-change handling \* poor ownership continuity Review Source AC Alicia C. Office Administrator Construction Used the software for: 1-2 years ### "Excellent platform for everyday use by both small and large companies." May 19, 2026 5.0 Our overall experience with Coast has been excellent. The platform is easy to use, efficient, and has made managing company cards, fuel allowances, spending limits, and transactions much smoother for our team. For a company of our size, Coast has helped us stay organized, save time, and maintain better control over our expenses. We are very happy we made the switch. Pros Coast has been working extremely well for our company and we have grown from 80 employees in one state to over 150+ employees in 3 states since joining. The platform makes it easy to manage transactions, track job costs, set fuel allowances, and control spending limits by individual users or groups, including OMs, technicians, and managers. We can easily order, cancel, change, lock, and update credit cards all in one place. The site is user-friendly and continues to improve, making day-to-day card management much smoother. I do not know how we would have done this all without Coast and that is the truth! We are very happy we made the switch from our previous provider! Cons To be quite honest, any time there was something we were not completely happy with, I reached out to support and management was able to quickly address and resolve it. Any quirks or concerns we had were handled, which made the overall experience even better. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Wex was not working for us at all. They did not have what we needed. Review Source Allen G. Branch Manager Public Safety Used the software for: 2+ years ### "Game Changer" May 19, 2026 5.0 Having 20 trucks on the road can make it difficult to monitor fuel usage and constantly changing expenses. Coast makes it easy to keep track of this throughout the month. And if something isn't right, wrong fuel grade, too much fuel, etc. Coast will quickly send me a notification. I love Coast. True game changer! Pros The ease in which I can monitor my employees fuel usage. Even for the employee, there is no trouble using the card. If something doesn't add up right, like using more fuel than the truck can hold, Coast will immediately let me know so I can investigate right then and there. I love Coast! Cons None, honestly. The cards are easy to set up when hiring a new employee and the app makes it easy on them to use the card. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Coast I have a friend that manages another company and they use Coast and highly recommended them. I trust him and glad I do. Best decision ever! Review Source VR Verified Reviewer Office Manager Farming Used the software for: 1-2 years ### "Coast is the best for fleet management! " May 19, 2026 5.0 As a company Manager, I have dealt with many companies and fleet companies. Coast has one of the highest levels of customers service and told. I highly recommend them!! Pros When I initially was looking for a better Fleet company for our business, Coast was listed as one of the top 5 picks. I defiantly can see why, because they have great customer service. The platform is easy to manage, the tracking is amazing. The security level on my fleet cards are the most important to me. they allow me to set perimeters and if my techs go out the perimeter I get emails and text messages instantly!! There was not much of a learning curve, very easy to learn! I can get a specialized report on each driver, and expense management reports. they have easy bank account management set up to pay invoices etc. Highly recommended best value for your money. Cons I have to say, everything has been great over the years. I have not had any complaints with this company. Alternatives considered [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Reason for choosing Coast Better tracking and better rewards. The customer service sold me. Switched from [Fleet Chaser](https://www.capterra.com/p/10024749/FleetChaser/) to save on fleet management, have better fleet tracking Review Source Brandon S. CEO Consumer Services Used the software for: Less than 6 months ### "Best Fuel Card for Fleet Management — Great Support & Rebates" May 19, 2026 5.0 We use Coast for fuel cards across our pest control vehicles and have been very happy with the switch. After moving over from WEX, we haven’t looked back. The platform is straightforward, the support team is responsive, the rebates make a real difference, and the Samsara API integration allows us to closely monitor and control exactly who is using each card — adding a great layer of accountability for our fleet. Pros Wonderful customer support, intuitive and easy-to-use application, amazing rebates that help save money on fuel costs, and the ability to strictly monitor card usage through a Samsara API integration — giving you full control over who is using the cards and when. Cons Honestly, the only issue we ran into was the api integration with net suite. It took some time to set it up, but that’s more of a con of net suite in my opinion. Switched from [WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/) I wasn’t happy with the savings or the rebates that WEX offered, and they were behind the curve in technology.. Review Source VR Verified Reviewer President Construction Used the software for: Less than 6 months ### "Coast rocks!" May 19, 2026 5.0 We have been using Coast for a month, and all is well, in fact exceeding our expectations from implementation to user friendliness and reporting. Pros Ability to assign cards to individuals vs vehicles, abilities to set limits to different groups and products, and reporting. Cons Nothing...wish I got Coast sooner! The vetting and credit line increase took a little longer than I would have liked, but in the end it all worked out just fine. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Poor customer support, didnt like having cards assigned to vehicles Review Source MT Marshall T. Operations Manager Consumer Services Used the software for: Less than 6 months ### "Operations Manager" May 19, 2026 5.0 It has been a really good experience so far. Any time that I had a question and had to email a representative, there was immediate response. Pros All of the settings and preferences are highly customizable. Really love all the rebates and rewards as well. Cons Nothing really, just took a little while to get everyone in the company on the same page and new routine. Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) Better rebates and cheaper per card user fees. Review Source NM Noah M. Director of Operations Logistics and Supply Chain Used the software for: 1-2 years ### "Upgrade from traditional fuel cards" December 18, 2024 5.0 We were looking for a solution we could implement quickly since our Universal Premium cards stopped working and Universal Premium could not figure out how to fix them. They got us our cards within a few days and we haven't had any issues. Everyone who has used it has said it's an improvement over the traditional fuel cards we had been using. It's convenient any card can be used on any vehicle. Pros Controls are easy to set up, flexible spending categories, convenient integrations, and best in class customer service and UX. Cons The notification settings are not configurable by role so you either get all or none of the notifications, even things irrelevant to managing the daily card usage. For example, our supervisors get bill paid notifications when our accounting team pays the monthly invoice. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Coast We could implement faster with Coast at the time Review Source LS Lisa S. Vice President Automotive Used the software for: 2+ years ### "Coast Great Company to work with" June 19, 2026 5.0 We are very happy with the Coast fuel card. I am so glad I found this card for our tow truck drivers. Have had no issues since we have been using them for the last 3 or 4 years. My drivers find this very easy and like the fact they can stop in anywhere and get fuel. Pros We like the flexibility of the card, the wide choices for drivers to stop at for fuel or any of our other truck needs. I like the ease of the website, the reports are so easy to follow and reconcile to each week. Cons Honestly I have not found anything that I do not like about Coast. The employees at Coast are very prompt with feedback and answering emails and quesitons. Review Source SB Suzanne B. Executive Assistant Medical Practice Used the software for: 1-2 years ### "Best Company for services" June 19, 2026 5.0 Extraordinary. After finding this site and getting us set up it has allowed for better financial tracking. Customer Service is always responsive to any questions. Pros Coast has been a game changer for our business. Our maintenance team is able to secure items needed for any and all jobs as well as purchase gas and meals. The site is extremely secure which is an essential to us. The system itself is so easy to use, I get all reports necessary and documentation for each purchase is another feature that has allowed for better tracking. Drivers love it as does our account payables team. The value for money is another feature. We are getting better information on costs for jobs, drivers and other expenses. There is no learning curve it is a very simple system to use. We don't use it for travel booking. Cons I honestly can't say there is one thing that is lacking in Coast. I wish I could come up with anything to say that I like least but that is just not going to happen. The time it has saved us is immeasurable. Review Source VR Verified Reviewer OFFICE MANAGER Construction Used the software for: 1-2 years ### "Best company by far." May 15, 2026 5.0 Over all, we love Coast. We love the customer service and their efficiency. No other fuel card company has compared with Coast, on many levels. Can't go wrong choosing Coast for your fuel needs, etc. Pros We like the flexibility to use the card anywhere for purchases beyond gas and vehicle maintenance. We like the text nofications when a transaction is suspicious. We like the help we receive from customer service. We like that we receive 1% back on all purchases. Cons What we like least is we haven't been given an increase on our LOC in over two years, even with an excellent payment history. What we like least is the portal isn't the easiest to manipulate when it comes to pulling reports. What we like least is email and text notifications being sent out to all people listed under administration. This should be a selective list only of who receives any payment related notifications. Review Source KF Kristin F. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Coast is a GREAT Fuel Management Program!" June 19, 2026 5.0 Overall, our company switched to Coast from another large fuel management system back in December 2023. Since then, I feel our fuel program has greatly improved and been much easier to manage. Pros Super easy to set up drivers, rules, and navigate the website. Support was excellent when we had questions too! Cons Not a fan of the point system change and having to apply them to the bill, liked it better when the discount was instantly applied. Review Source VR Verified Reviewer LockSmith Building Materials Used the software for: 1-2 years ### "Very useful" May 15, 2026 5.0 Coast is easy to use and available when needed. The customer service is really good when you can explain yourself. It would be better if you could make it easier to access the different apps you have. Pros We really like the tracking and text and email notifications. The system is well secured and easy for our drivers to use. Cons Some applications are confusing to use and understood. We are not aware of many things available through coast. Review Source PC Perry C. Project manager Construction Used the software for: 6-12 months ### "Super easy and convenient receipt tracking" June 19, 2026 5.0 The Coast card makes tracking and submittal of my reciepts super easy. I am able to instantly submit my reciepts to our office, which makes it difficult to forget or submit the reciepts late. Pros I like te convenience of having reciepts emailed directly upon use of the card. This cuts back on my office time sinificantly. Cons I can't find anything that I didn't like about using the Coast card. It is exactly the same as using any credit card. Review Source RW Richard W. Division Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Why are you not using Coast?" May 19, 2026 5.0 5 star for Coast the best I have used in 40 years in the trucking business. The last company we had major fraud issues, but I feel it is almost impossible in the Coast System. Pros Best corporate card in the business. Easy to use and I love the safety feature. We switched three months ago and the billing and the way you can see your purchases as they come into your email. Our drivers use this card daily with no issues. Glad we made the change Cons Compared to who was using this card and system Coast crushes everyone. The biggest issue is usually the driver putting in the code the wrong way. They get confused with putting in zero as an "0" Review Source OM Oscar M. Bookkeeper Chemicals Used the software for: 2+ years ### "Great Service" June 19, 2026 5.0 We've using coast since long time and we can say we're appreciate your business. It a reliable service. Pros I like the fast support I always get when I have a question. Our employees being able to use company cards as easy as possible. Cons Connecting Coast with QB Desktop looks like difficult I tried to do it but I will probably need to schedule a video meeting with coast support to do this. Review Source Elizabeth M. Fleet Coordinator Construction Used the software for: Less than 6 months ### "Amazing Fuel Cards" May 26, 2026 5.0 Amazing. Everyone is so friendly and informative. Whenever I have a question, the agents over the phone, email, & our direct representative. Pros So many card features that prevent theft. Paired with Samsara I have been able to catch thieves within the company thus cracking down on fuel theft. Cons I wish there was a customer service phone number printed on the card. Without that our employees call us for assistance with the card. Review Source JD Jack D. General Manager Construction Used the software for: 6-12 months ### "Convenient card " May 17, 2026 5.0 Coast has made it very easy to cover fuel costs and manage those expenses efficiently. Very happy with the system. Pros The card and overall system is well set up and very easy to use. Data can be tracked very easily and the settings are great to have limits on certain purchases, if neccessary. Cons Using the app to control account settings and an administrator. Would also like for employees to have better access. Review Source DB David B. Owner Utilities Used the software for: 6-12 months ### "Best Fuel Card" June 19, 2026 5.0 This has helped my small business put all our fuel needs on one card with easy terms. You can customize each card for your drivers needs. Pros Easy to use, value, and security. Your rewards are easy to navigate. I can track each card and pay quickly and easily. Cons Learning curve was a little tricky at first. But once I was told and walked through the process it was a breeze. Review Source BN Bill N. franchise coordinator and manager Hospitality Used the software for: 6-12 months ### "Very satisfied with coast fuel cards, they keep employees honest" December 23, 2024 5.0 our experience so far has been really good. We are very happy, the process was simple, we have saved time and money, and the cards work everywhere we have gone so far. Pros The system keeps better tabs on how and when our employees are using the cards and seems to have put an end to any wasteful spending or misuse of company funds Cons not many cons to using coast that we have ran into so far, I don't think i can name one at this point Review Source JB Joe B. Owner Automotive Used the software for: 1-2 years ### "Thumbs up to Coast" December 17, 2024 5.0 They have performed as advertised and made our life easier being able to supply CC to all key personal Pros Being able to track vehicle consumption. Also a running total on expenses Cons Don't have any complaints yet. The whole program runs well and allows the office to keep a constant watch on expenses. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Fuel Management](https://www.capterra.com/fuel-management-software/)[Spend Management](https://www.capterra.com/spend-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.