# Page 4 | Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Coast the right Spend Management solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10004846/Coast/reviews

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Coast

4.9 (125)

[View alternatives](https://www.capterra.com/p/10004846/Coast/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Coast

## Showing most helpful reviews

Showing 76-100 of 125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Carlo D.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Love Coast"

December 12, 2023

5.0

Pros

Coast is easy to use. I am able to add all of my drivers into their system. The fact that we only pay a fee for the cards we use that month. Plus we get a fuel rebate. We never got that with our previous vendor.

Cons

I don't have anything that I don't like about Coast. Coast has been excellent partner for my business.

Reason for choosing Coast

WEX charged $10 a month per card and offered no rebates on fuel purchases. WEX is not accepted everywhere.

Switched from

[WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/)

More Visa cards to give out to the drivers and not worry about a high monthly for them to just have the card on them.

Review Source

KK

Kevin K.  
Manager  
Construction  
Used the software for: 1-2 years

### "Goast Gas Review"

August 1, 2023

5.0

Pros

Since the card is technically a Visa it is accepted at all gas stations. Our company doesn't allow anything but gas purchases, but this card can be used for other purchases as well. It just requires authorization from the company administrator to set up.

Cons

If you had solid reports available, I would have given you a higher ranking. Lack of reports, and flexibility with reports, with the ability to separate the information definitely is the downside to Coast.

Review Source

sP

susan P.  
office manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "convenient easy to use gas card"

June 7, 2024

5.0

everything has been fast and easy to use.

Pros

you can shop for gas anywhere not limiting our electricians during their drives

Cons

the limit on the cards is lower than we once had.

Review Source

KP

Kim P.  
Owner  
Oil & Energy  
Used the software for: Less than 6 months

### "New user and Coast fan"

June 6, 2023

5.0

All of the team members we have worked with have been very responsive and knowledgeable.

Pros

Being able to track fuel card use throughout the day helps us manage our spend and our crews. Being able to make payments which post quickly helps us manage our cash flow.

Cons

Our integration was pretty seamless. We had one payment that didn't post quickly to our acount, but it is being researched now.

Review Source

MM

Mike M.  
President/PPO  
Security and Investigations  
Used the software for: Less than 6 months

### "COAST Fuel Card System is easy to set-up and use"

August 3, 2023

5.0

The thing that hooked me was the minimal requirement of paperwork to get started. Also, I am able to call this U.S.-based company and speak with someone in a timely manner. And they always know how to solve any little issues.

Pros

Communication - \[sensitive content hidden\] always replies in a timely manner. Email and phone communication has always been easy with Coast. Your company stands out as being easy to work with just because of the good communication.

Cons

The $1 charge per declined card use was a surprise. We monitor the spending, so I don't see why we need to be charged for declined attempts to use the card by our employees who are still learning the parameters, and how to use the system.

Reason for choosing Coast

n-a

Review Source

Response from Coast

September 18, 2023

Hi Mike! Good news and happy to be able to clarify here – Coast does not charge for declined transactions. Sometimes merchants place a $1 temporary hold on while the transaction is pending, however, once the transaction is processed in full and declined, the $1 charge is removed. That $1 is a not a fee and does not affect your available credit

RM

Ryan M.  
Dispatcher  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "As a Card User"

June 7, 2024

5.0

Pros

The ease of keeping track of my own reciepts and fill ups

Cons

Honestly, the worst thing is probably that I can't remember my own tag number half the time I need to.

Switched from

[WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/)

Reciept management and mileage tracking

Review Source

NC

Natascha C.  
Administrator  
Construction  
Used the software for: 6-12 months

### "Transformative"

March 10, 2023

5.0

Coast has transformed our fuel management and spending habits! The user friendly platform makes me confident in recommending it to even the most technically challenged individual. Statements are easy to understand. Customer service is spectacular. I do like the occasional check ups on how we like Coast, makes me feel like our opinion matters. I always recommend Coast over the competition

Pros

Ease of transition and user friendly interface

Cons

I wish it integrated with Quickbooks Online.

Reason for choosing Coast

Other cards owned by Fuelman, but the cost and lack of controls steered me away. Plus their billing would still have been a nightmare!

Review Source

MF

Marilda F.  
AR AP  
Packaging and Containers  
Used the software for: 1-2 years

### "Great Company"

November 30, 2023

5.0

Up until now, Cost has been an excellent company to work with. We haven't faced any problems, and their customer support has been exceptional. The credit approval process was quicker than we anticipated, and the cards were dispatched promptly. Overall, we are extremely satisfied with their services.

Pros

The customer support and website are excellent. They provide a user-friendly platform that makes it easy to track expenses and payments.

Cons

We haven't experienced any issues so far, and we are satisfied with Coast.

Review Source

KH

Kaity H.  
General Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Best Gas Card that We have Found!"

November 27, 2023

5.0

We have had a great experience with Coast so far! The customer support is great, and we have no issues to report.

Pros

The website is straightforward and easy to use, and they don't nickel and dime you over everything. The "cash back" on your purchases pays for your administrative costs. Coast is so much better than our last gas card company.

Cons

Some of the charts in the dashboard to see where and when gas was bought don't have as much information as I would like. I am sure they record the information, I just haven't been able to find it yet!

Switched from

[WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/)

WEX is terrible. Their customer service is terrible, their website is terrible, and we had a late payment because the power was down at our shop for a week after a storm, and they charged us over $1,200, even when we explained the situation, and even though we had been customers with them for over 30 years.

Review Source

KF

Kristin F.  
President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Coast is great "

June 6, 2024

5.0

Pros

Extremely user friendly system! Love using it for our fuel management.

Cons

Wish reports matched end of month statement - sometimes if fuel is pending it doesn’t match.

Review Source

EK

Edward K.  
Director of Business Intelligence and Analytics  
Telecommunications  
Used the software for: Less than 6 months

### "The best decision we have made"

June 7, 2024

5.0

Setup was easy. The support Coast provided was above expectations. The staff is responsive and a pleasure to work with.

Pros

GPS Integration Controls on fuel purchases Flexibility to add other spending types if necessary Easy to administer

Cons

I cannot think of anything we do not like. The service is excellent.

Review Source

JN

Julie N.  
Executive Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Perfect for our non-profit fuel fleet needs & budget"

June 21, 2023

5.0

Excellent customer service between our Rep., \[sensitive content hidden\], calling into customer support line and via service ticket. Also, the cost benefits.

Pros

Friendly, informative, live customer support ALWAYS available over the phone. Also having an assigned Rep. for e-mail correspondence and any account related issues. The cost per card can't be beat, plus percentage back on non-fuel purchases/maintenance.

Cons

Only issue is being flagged for gas station sales (such as windshield wiper fluid). Be a bonus if these transactions could be separated as a retailer via gas stations.

Reason for choosing Coast

We decided to keep our current corporate credit card vendor and add Coast

Review Source

BS

Blake S.  
Fleet Manager/Accounts Receivable  
Construction  
Used the software for: Less than 6 months

### "The Coast Card is a phenomenal operational tool"

March 10, 2023

5.0

Pros

Coast offers precise category controls, spending limits that can be dialed per user, with efficient and effective visibility of all the necessary data for daily operations and oversight. The cards offer safety via a novel text message system, eliminating driver input at the pump, and streamlining data capture with memos and receipts. The text system also allows for some more dynamic use of the card, offering one time authorizations for purchases outside of spend categories.

Cons

The only limiting functions of Coast for our team are the change at the technician level for training and use, and the 1% declines because of vendor issues. These seem to be extremely low level problems that have simple workarounds, and the backend support that is always instantly available makes these issues non-existent.

Review Source

BW

Bill W.  
CEO  
Construction  
Used the software for: 6-12 months

### "Coast Review"

May 10, 2023

5.0

Our experience with Coast has been excellent - the customer service goes above and beyond to help us manage our coast cards and their users.

Pros

The ability to control spending across a different purchasing groups is critical for our operations.

Cons

Because we've begun using coast for more of our purchasing, it would make cashflow easier if payments became available faster to cycle back into spending.

Review Source

HR

Harold R.  
executive  
Oil & Energy  
Used the software for: 6-12 months

### "coast review "

June 6, 2024

5.0

Pros

spend control text receipts wire payments

Cons

cant really say I have any issues at all

Review Source

SF

Steven F.  
Marketing Director  
Construction  
Used the software for: 6-12 months

### "Huge advantage for our company"

December 14, 2023

5.0

Pros

We switched from Wex to Coast this year after discovering them at a tradeshow in February. It has made a huge difference for our teams working in the field. Being able to control specific categories of spending and approve purchases in real-time has helped us keep an eye on our spending while speeding up the process in the field.

Cons

There are some minor quirks that are annoying like not being able to buy food and drinks at a gas station and no native support for QB Enterprise but otherwise, it is a great tool.

Review Source

MM

Michelle M.  
Accounting Manager/HR  
Construction  
Used the software for: Less than 6 months

### "Everything We Wanted"

April 13, 2023

5.0

Coast was quick and easy to implement. Our guys hate new programs and many of them have complimented this one. Easy to get rolled out and it makes our \[sensitive content hidden\] spreadsheet heart happy.

Pros

Ease of use and reporting were our main objectives and Coast covers them both beautifully

Cons

Coast is working on adding more features and categories to spending that we are looking forward to utilizing

Review Source

MK

Michael K.  
C.E.O  
Environmental Services  
Used the software for: Less than 6 months

### "Great service"

March 21, 2023

5.0

Over all, it is very good card to have compared to other cards that we've used.

Pros

I like that it gives 5 cents for every mile on gas. Also like that you can use it for not just gas. And like that it has all information regarding each card.

Cons

Wish it had where the gas is being refilled or where the card is being use in regard to location.

Reason for choosing Coast

Easier to use and it gives 5 cent per mile and other card company didn't have.

Switched from

[Arco Office](https://www.capterra.com/p/198792/Arco-Office/)

This is better over all.

Review Source

CC

Christiaan C.  
president  
Facilities Services  
Used the software for: 6-12 months

### "Easy "

August 1, 2023

5.0

Easy set up. Customer service was great. Highly recommend.

Pros

Easy to use and convenient. Web site is a breeze to navigate.

Cons

Have no real complaints so far. If I could change 1 thing it would be the text notifications.

Review Source

RS

Richard S.  
CFO  
Construction  
Used the software for: 1-2 years

### "General"

March 29, 2023

5.0

Because we are small, we don't need the detailed tracking functions. We just want all communications to go to one person.

Pros

Accepted everywhere. No PIN requred. Easy to use.

Cons

Each card is tied to a specific e-mail address and cell phone number. Would prefer to be able to use a general e-mail address and cell phone number so that all communications goes to one place rather than a specific person.

Review Source

JH

Jennifer H.  
Management  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "5 Stars!"

September 27, 2023

5.0

Theft was discovered and stopped thanks to switching to Coast. We can now see all spending and how much fuel each vehicle is using as well to help with budgeting.

Pros

Coast is so easy to use and keeps track of everything for us. We can login at any time and quickly find answers. It is extremely secure and leaves us with no worries. Highly recommend!

Cons

We have been happy with everything so far!

Reason for choosing Coast

Word of mouth from affiliates and the security that we will know who is using what card where for what vehicle.

Review Source

FR

Frances R.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "The best for fleet fuel management "

March 28, 2023

5.0

Pros

The ease of use for employers and employees, quick transaction history which enables us to keep up with purchases.

Cons

The only dislike is only being able to store one payment method

Review Source

JC

James C.  
Owner  
Environmental Services  
Used the software for: Less than 6 months

### "Very cost efficient"

May 23, 2023

5.0

Our overall experience is excellent with the Coast. The gas station closest to office was what we were utilizing and noticed a difference in pricing to find out that the were skimming off the top. We decided upon researching different gas cards to go with Coast. IT was a fantastic decision the staff has assisted us with the on boarding process and training which was simplified. We now have full accountability with the gas purchases and we are so far seeing a savings of 30% in first month. WE HIGHLY RECOMMEND COAST, signed the King of Poop James Coniglione

Pros

Allows us to see the utilization of the gas, and what price comparisons are around Long Island

Cons

So far no negative feed back. Training was simplified, staff is wonderful

Review Source

DE

Dauphin E.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "The best fuel card"

May 25, 2023

5.0

Smooth. I️ wasn’t even looking for a fuel card replacement but the difference in coast and the simplicity of deployment appealed to me so much that I️ made the switch.

Pros

Traditional fuel cards are cumbersome, take lots of management, and have poor data quality. Coast is easy to deploy, easy to use, and more secure than traditional cards.

Cons

It does what we need it to do well. I️ really don’t have any critiques I️ can think of.

Review Source

GB

Gina B.  
Operations Assistant  
Construction  
Used the software for: Less than 6 months

### "The Best "Fuel & Spending" company card we have used"

September 27, 2023

5.0

Pros

The Coast Program is so easy to use. Integration was easy and the crew really like it are happy they can use the card "anywhere"! It is very versatile and adaptable to your business needs. Customer Service is always prompt to answer and help with any questions. We are so glad we switched from Fuelman!

Cons

We have no cons in using this program. Everything has been positive!

Review Source

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