# elay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is elay the right Sales Engagement Platform solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004901/elay/reviews --- elay 4.8 (29) [View alternatives](https://www.capterra.com/p/10004901/elay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of elay Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews DF Dave F Senior ConsultantStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “Once I completed my automation for different projects, I can rest assured and focus on complex tasks, whilst Elay works in the background and connects with people, check in on clients and replies to my wider network on LinkedIn.“ March 31, 2023 Adrian M ConsultantStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Easy to use and set up - with support if needed - Its like having an extra staff member pulling data and information that enriches my data base.“ March 31, 2023 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carl W. CEO Staffing and Recruiting Used the software for: 6-12 months ### "Epic software that has helped my team make ££ profit" April 19, 2024 5.0 its been a good a good experience, i like the product Pros Easy to use and UI is great, support is always available Cons nothing its a great softwra not much better on Review Source JT James T. Recruitment Director Executive Office Used the software for: Less than 6 months ### "Great Tool" July 22, 2024 5.0 Pros Very good at helping prospecting leads, gives us more options and automates the whole process which means that our consultants have other time to develop business Cons No real negatives to report once initial teething problems are overcome Review Source EG Emily G. Marketing executive Consumer Services Used the software for: Less than 6 months ### "Elay - \[sensitive content hidden\] - Recruitment" April 30, 2025 5.0 A great 5-star experience—\[sensitive content hidden\] has been incredibly helpful! Pros The support is always there when needed, quick and very helpful. Cons Honestly, I can’t think of anything negative to mention so far. Review Source JL Jonathan L. Group Operations Director Staffing and Recruiting Used the software for: 1-2 years ### "Very impressive team and product" April 14, 2023 5.0 It has been a pleasure working with \[sensitive content hidden\] and the team at Elay. From day one it felt like a proper partnership, with \[sensitive content hidden\] as keen and interested in our success as he was with the the success of Elay. So many suppliers work in a purely transactional manner. Elay stand out as a business that really want to work with you and not just sell to you. Pros Elay has been one of the best software solutions I have put into a business. Elay delivered on all requirements without issue and it quickly became apparent that Elay could be used beyond it's original spec. The automations run without issue and are easy to tweak on the fly. The reports are invaluable and we are able to constantly add new metrics and charts. Cons As early adopters we were working on the build of certain automations and reports. As Elay grows I have no doubt there will be a suite of automations and reports that could be rolled out instantly, Review Source DF Dave F. Senior Consultant Staffing and Recruiting Used the software for: 1-2 years ### "Easy way to expand your network!" March 31, 2023 5.0 I really enjoy using Elay and it has expanded my network widely on LinkedIn. This has also increased the views, the searches in which my profile is considered to, and so on. Also, \[sensitive content hidden\] have been amazing with their customer service, always very attentive and willing to help. Pros Once I completed my automation for different projects, I can rest assured and focus on complex tasks, whilst Elay works in the background and connects with people, check in on clients and replies to my wider network on LinkedIn. Cons Despite the concept of automation makes us all think that 'very little' from us is required, it is worth mentioning that for your automations work properly, you will need to add some time in to design your flows. It does take time and thoughts as you might need a good strategy on how people will see your messages, react and respond to it, so be aware that your work will still be required to make sure automations are working well. Review Source AR Amir R. Data Quality Management Consulting Computer Software Used the software for: 6-12 months ### "Elay Review - A Powerful Tool for Data-Driven Sales and Recruitment" April 4, 2023 5.0 Pros Easy to use and intuitive interfaceExcellent customer support and problem-solving skillsGreat for generating leads for sales teams or recruiting purposesCan save time for companies using LinkedIn as a source Cons Pricing can be a bit steep for smaller companiesSome features may require additional training to fully utilize Reason for choosing elay As a data quality consultant, I highly recommend Elay for any organization looking to generate leads, recruit new talent, or run targeted campaigns on LinkedIn. The platform's user-friendly interface, combined with exceptional customer support, makes it easy to get up and running quickly. While pricing may be a concern for smaller companies, the potential return on investment is well worth it. Overall, I've had a positive experience working with Elay and would recommend it to others in the industry. Review Source JM Jamie M. Managing Consultant Staffing and Recruiting Used the software for: 1-2 years ### "Phenomenal Product with Endless Possibilities " March 29, 2023 5.0 Pros It’s taken away some of the much longer tasks which take time but are necessary in recruitment consulting, sometimes it can be hours and days connecting with the right people whilst still appearing sincere and genuine. ELAY was an asset when introduced to solve that and allow me to continue meeting new people and advertising our team whilst also still recruiting day to day. Cons It does take a little to get used to ELAY but that’s natural with any new software or product introduced. Once you get familiar with it, it’s smooth. The team at ELAY are very responsive as well, normally within 24 or less they’ll hop on a call and go through any help you need. Review Source ET Ellie T. Lead Senior Consultant Staffing and Recruiting Used the software for: 1-2 years ### "Time-Saving, Efficient & Easy to Use. " March 31, 2023 5.0 Pros From the initial integration, Elay has been easy to understand and use. In the rare occasion of running into an issue, there is a team on hand to resolve issues almost immediately. Elay has saved me and my team immeasurable amounts of time in growing our networks, forming the building blocks of sales cycles and potential relationships and has allowed us to reach prospects we would not otherwise have found. Cons There is little I can suggest to improve. Elay are providing and implementing new features consistently to constantly improve the overall product. Review Source Cameron C. Managing Director Automotive Used the software for: Less than 6 months ### "Automation is KING!" January 17, 2024 5.0 It is a great tool that I can't see being without. It saves a full-time team member's salary. Pros Ease of use, custom automation flows, effective. Cons It is a little bit restrictive with when an automation can run and limited to three automations at any one time. Review Source Adrian M. Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Fantastic Automation" March 31, 2023 4.0 Easy to use and set up - with support if needed - Its like having an extra staff member pulling data and information that enriches my data base. Pros Simply taking the weight off reaching out o contacts and building a network of business critical contacts Cons Nothing it really doesn't have any cons from my point of view Review Source BH Ben H. Director Human Resources Used the software for: Less than 6 months ### "Great system, have already recommended" March 28, 2023 5.0 Fantastic, any problems their service team are in touch within 24 hours or if you call direct they typically pick up the phone. Pros That it does the same as email automation software but using social media Cons the reporting isn't fantastic from a user perspective but they have said they are working on it. Reason for choosing elay Price initially but the system really is worth it Review Source PH Pauline H. Head of Marketing Staffing and Recruiting Used the software for: 6-12 months ### "Elay does all the leg work of making relevant connections" September 12, 2023 5.0 Very impressed to date. Pros It is simple and intuitive to use and extremely easy to set up. I use it from a company perspective as I am in the marketing department. I use it to grow our LinkedIn, Facebook and Instagram accounts and it it saves me a great deal of time in searching out the contacts relevant to my business, leaving me to focus on more personal communications. I have set up numerous automatic actions companywide which means marketing needs are being addressed company-wide. The support / feedback from the team is really good and they are quick to advise if someone can improve on their automations. Cons By the nature of the platforms, I would say it works better on LinkedIn than Facebook and Instagram. Review Source SB Sean B. Business Manager Staffing and Recruiting Used the software for: 1-2 years ### "Great Product" March 31, 2023 4.0 None really, anything that didn't work, is resolved by support straight away, on the whole, minimal issues Pros The ability to reach out to prospects automatically is a great way to increase engagements and sales Cons We would love to have more integration with our CRM for tracking Review Source NB Norv B. Director Photography Used the software for: 6-12 months ### "Time Saver with results " March 28, 2023 5.0 Very pleasant - very happy the intro was made and have since recommended to several other business owners Pros The ease of the process - just have to keep on top of all the new prospective clients - get our name out there much faster and sews the seeds. We just need to water them. Cons A few glitches but we persevere - there’s room for improvement however you can tell the team are on it and always taking feedback on board Review Source LM Luke M. Managing Director Staffing and Recruiting Used the software for: 1-2 years ### "Outstanding! " May 15, 2023 5.0 Excellent Pros Quietly simply, the future of automation for the Staffing sector! Cons No features that I dislike. It’s modern Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Review Source DB Darren B. Head of CPA Recruitment Accounting Used the software for: 1-2 years ### "Excellent and intuitive technology" September 5, 2023 5.0 Pros Easy integration for the whole business (almost 30 users currently) and seamless to use on large-scale projects. Cons No negatives so far, everyone is super helpful and the product is great! Review Source KP Kayleigh P. Divisional Director - Food & Beverage Staffing and Recruiting Used the software for: 6-12 months ### "Very innovative and an asset to our business" March 29, 2023 5.0 We love using the LinkedIn automation Elay supports with as it saves a lot of manual work from this end. Pros Communication with \[sensitive content hidden\] is second to none - they're extremely supportive with all things Elay and have completed a number of complex projects very quickly for us. Cons It is very easy to quickly flood your database with data if you don't provide specific and clear data for uploading - this isn't a negative or something I dislike about the system, its just something to be aware of. You know your business, Elay don't. Review Source BC Ben C. Consultant Human Resources Used the software for: Less than 6 months ### "Elay - any sales / BD consultants best friend " March 28, 2023 5.0 Love it Pros The Elay bots are simply amazing. And if you struggle to think of what to do for each one’s the templates offer a great start. Cons I really cannot think of any, as long as your Boolean and project is tight this should be very accurate Review Source IW Ian W. Vice President Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy To Use - High Performing" April 19, 2023 5.0 elay has helped me redesign my sales strategy and will soon redesign my recruiting strategy. Use of this tool has improved my ability to understand how AI can be deployed and given me additional ideas into how I can scale my company quickly. Pros I was able to very quickly setup a workflow and deploy the product. Within 1 week I was able to see a significant increase in my inbound sales opportunities.. Cons I was originally unable to understand the timing of the workflows but was quickly helped by the customer service team and have improved my use of the tool on a daily basis. Review Source DD Danielle D. Recruitment Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Excellent Automation Software" March 29, 2023 5.0 Pros Using Elay has been fantastic. Extremely easy to set up new campaigns, with regular training provided from the team at Elay on new features. It has streamlined the process of building a network and generating new connections. Cons Analytics on the progression of the campaign would be great, so we could keep track on how far along it is, and when it might be due to complete. The only way to check this at the moment is manually looking through lead lists or saved searches. Review Source SD Shawn D. President Staffing and Recruiting Used the software for: Less than 6 months ### "Linkedin Outreach and Workflow Automation" April 24, 2023 4.0 Elay is early in development but we have been able to work directly with one of the \[sensitive content hidden\] to get the support and tweaks needed in order to be a very effect tool for our firm. Pros Two-factor authentication allows you to use Linkedin and have automations running at the same time. Cons Analytics lacks in order to show effectiveness. Review Source JB Joshua B. Enterprise Sales Lead Staffing and Recruiting Used the software for: Less than 6 months ### "Game changer" July 12, 2023 5.0 The team have been extremely supportive through set up / config and that's continued in to business as usual optimisation. Pros I'm still only scratching the surface of what Elay can do, but I've been thoroughly impressed with the tool. It's revolutionised how i use my LinkedIn. Cons I'm yet to come across anything that I would consider a con. Review Source SS Simon S. Regional Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Great product!" April 14, 2023 5.0 Really positive experience - would highly recommend to anyone looking to purchase this system Pros Pretty much every solution provider I have dealt with in the past have promised you things the system can do and then the end product has not been anywhere close. Elay is absolutely as promised and more. Easy to use, great support from Mehdi and using the system has resulted in some significant early efficiency savings Cons The email template builder could be improved as not as super slick as the rest of the system Reason for choosing elay na Review Source JT Jeroen T. CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Great tool - premium service" October 29, 2023 5.0 awsome! saves time- money and frustration. Pros The tooling is good- the team is great! Cons some minor things that the automation dosn't offer (yet) sutch as selecting company to automate following (this is done manual by the team now) Review Source RH Rachael H. Marketing Director Human Resources Used the software for: 6-12 months ### "Acquiring new contacts and candidates" November 2, 2023 4.0 Would definitely recommend. Pros Approachable team - always on hand to help and offer best practice advice. Flexible in their service, in the way I want to be communicated with. Worked out of hours so didn't disrupt our UK time services. Cons Nothing negative to say at this stage. Thanks. Reason for choosing elay Saves time Review Source Similar Products Featured ## Related categories [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.