# Notch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Notch the right Accounts Receivable solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10004961/notch-AR-Manager/reviews

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Notch

4.8 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Notch

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Carol P.  
CFO  
Hospitality  
Used the software for: 6-12 months

### "Creating and increasing accuracy and efficiency"

April 24, 2024

4.0

\[sensitive content hidden\] were immensely helpful during the onboarding and learning phase. We had so many questions, and they were super helpful with timely responses to our requests.

Pros

Notch can dual sync to our accounting and our inventory software reducing the need for manual entry into both systems.

Cons

For non-food invoices, there is no way to submit them to a less powerful processor just for the accounting team.

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reason for choosing Notch

We were looking for a product that allowed us to eliminate double entry of invoices. Notch solved for that problem!

Review Source

MM

Marlene M.  
Accounting Assistant  
Hospitality  
Used the software for: Less than 6 months

### "A great software with dual sync function"

April 23, 2024

5.0

Pros

\- Dual sync function is great for our work flow, allowing the invoices to first sync into the inventory software, and next into the accounting software by different employees - Uploading invoices is quick and easy - The more we use it, the better it knows the items on our invoices. This is improving the wait time for invoices to process and also improving accuracy. - Support team is very helpful and responsive - Uploading and syncing food and beverage invoices is easy and efficient, especially with items that are ordered frequently

Cons

\- The program can be quite slow when syncing invoices to the accounting software. It can take between 40-60 second from pressing the sync button until Notch is done thinking. It's quicker with the inventory software though. - Navigating through the invoices can be a bit clunky. We have quite a high volume of invoices (often between 50-100 waiting to be synced in the busy season). I find the filters sometimes don't stick after syncing an invoice, so you have to reselect the filter every time to sync an invoice. Flipping through the pages can get bothersome with so many invoices uploaded.

Review Source

PB

Patrick B.  
Business Operations  
Hospitality  
Used the software for: 2+ years

### "Notch Usage"

February 21, 2024

4.0

So far it has been great, their app/program has saved us countless hours and streamlined a lot of our processes.

Pros

I appreciate how cooperative they are and transparent with dealing with issues to make both parties achieve the common goal.

Cons

Would appreciate if they gave us a heads up when some changes/updates were made.

Review Source

IJ

Isabel J.  
Executive Assistant  
Restaurants  
Used the software for: Less than 6 months

### "Best Company Investment "

February 21, 2024

5.0

Seamless and absolutely top notch (no pun intended) It is truly the greatest investment the company has made in the years I have been working here.

Pros

This has saved me so much time in entering bills into my system. I can track everything and customer service is amazing. \[sensitive content hidden\] walked me through all that was supposed to be done and we are greatly appreciative for the time they spent with us. Truly a game changer.

Cons

I have no cons at this time and I'm really grateful.

Review Source

RL

Ryan L.  
Executive District Chef  
Restaurants  
Used the software for: 1-2 years

### "Great Tool for Chefs Looking to be in Control of Inventory & Purchasing"

February 16, 2024

5.0

Pros

After an initial set up, the ease of ordering for entire kitchen management teams is streamlined. The integration with Optimum Control is crucial to our business operations.

Cons

Only con is converting people who are so used to phoning or emailing orders to use. That's not really Notch's fault

Review Source

EJ

Ewelina J.  
VP Operations  
Food & Beverages  
Used the software for: 6-12 months

### "Notch - Integration with other ERP"

April 30, 2024

5.0

Outstanding, flawless and very communicative. Very professional and knowledgebale team, a pleasure to work with.

Pros

I appreciated very much the enthusiasm and approach of the Notch team saying "everything is possible". In the end they deliver the integrtion with our ERP and continue to imporve the platform.

Cons

Nothing really - very approachable and responsive team, there are no cons

Review Source

SC

Sarah C.  
Controller  
Wholesale  
Used the software for: 6-12 months

### "Automation at its best "

April 19, 2024

5.0

Notch staff are always available to help and offer solution. They are always enabling new features as well as updates and are receptive to suggestions. Using notch has simplified and automated the collection procedure for our business.

Pros

Ease of use Automation Simplicity Options for customers

Cons

Not able to address negative values ie: credits

Review Source

NPSS

Navinder Pal Singh S.  
CDC  
Hospitality  
Used the software for: 1-2 years

### "Great software "

February 19, 2024

5.0

Pros

\- Consolidated ordering - Ease of invoice entering

Cons

\- Some integration issues with silverware

Review Source

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