# Onfolk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Onfolk the right Payroll solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10004963/Onfolk/reviews --- Onfolk 5 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Onfolk Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews VK Vicente K Director Accounting, 2 - 10 employeesUsed the software for: 1-2 years. “Onfolk's payroll service and Xero integration have been fantastic for both my organization and clients.“ March 10, 2023 RQ Reinaldo Q developerInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial. “One potential con of Onfolk could be the lack of customization options for certain payroll processes.“ March 8, 2023 MC Mik C Key Account ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Really enjoying the functionality of the platform and it's easy to use as well as giving me immediate access to my payslips etc.“ March 9, 2023 RD Rebecca D Marketing Manager & Operations ManagerReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “Great, simple to use, great customer support when necessary, great to see new features added in when we report something which doesn't work / could be improved.“ March 9, 2023 OQ Oliver Q Finance DirectorTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “Overall the team at Onfolk have been very helpful, the platform works well and they are focussed on consistently improving user experience.“ March 9, 2023 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FG Freddie G. COO Computer Software Used the software for: 1-2 years ### "Best Payroll and HR tool we've found" March 8, 2023 5.0 It's turned a big admin and headspace burden into a seamless part of running a company Pros Onfolk hasn't just been a tool for payroll and employee management it's made every part of the process quicker, clearer, and more useful for the managers in our company and all employees Cons There are very few drawbacks, but if there's anything it's that the feature set isn't as comprehensive and mature as some competitors. Onfolk manage this by being incredibly responsive to requests and feedback so you end up with features that really work for you rather than a bunch of off-the-shelf products that do the job but are a pain to use Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Looking for a better product Review Source SB Simon B. Fleet Service engineer Telecommunications Used the software for: 1-2 years ### "Onfolk review of use within simplciity Group" March 9, 2023 5.0 Pros Onfolk is very easy to use, simple, clear and notm time consuming. It provides all the necessary info quickly to help me manage my team time off etc. Cons All good, we use this easily and do not have any issues at all wit it. If we need anythigjn the support is super. Review Source JM Jonny M. Audio Branding Specialist Marketing and Advertising Used the software for: 6-12 months ### "Jonny Miskimmin - JAHN Media" March 9, 2023 5.0 Great experience so far - very easy to use Pros I love how easy it is to access your payslips and time off etc. Cons No online app to use - that would be handy to have on your phone. Review Source AF Amanda F. Head of People Information Technology and Services Used the software for: 1-2 years ### "The best payroll software I've used" April 11, 2023 5.0 Pros The flexibility of running payroll without a hard cut off date.The product development and the fact that my input is acted uponIt's really easy for me and the team to use Cons There really isn't anything that I find frustrating with Onfolk - it makes my life easier! Review Source FS Frank S. Community Manager Financial Services Used the software for: 6-12 months ### "Super clear and simple to use" March 8, 2023 5.0 Pros I love how easy it is to navigate and understand. You find exactly what you're looking for without having to think. I can manage my time off and my teams super easily and fast. Can't fault it. Cons I can't think of anything, loving all the new integrations they continue to add. Can't fault it. Review Source VK Vicente K. Director Accounting Used the software for: 1-2 years ### "Onfolk review" March 10, 2023 5.0 Pros Onfolk's payroll service and Xero integration have been fantastic for both my organization and clients. The integration has eliminated the need for me to manually handle accounting entries, freeing up time to focus on other areas of the business. Additionally, the team has been very approachable and supportive, providing excellent customer service. Cons Not applicable- please see pro section of review. Review Source SP Srijan P. Research Engineer Automotive Used the software for: 1-2 years ### "Onfolk Review" March 9, 2023 5.0 Onfolk makes it simple to submit and approve time off requests and also manage my personal details such as pension contributions, emergency contact details etc. Pros Onfolk has a really nice clean user interface that is easy to navigate and use.It's easy to manage and submit time off requests. Cons Initially using the email login link, while secure, took longer than other login methods. However this is now remedied by the fact that there is SSO integration with e.g. Google. Review Source RQ Reinaldo Q. developer Information Technology and Services Used the software for: I used a free trial ### "Good product" March 8, 2023 5.0 Pros Onfolk is a reliable, user-friendly and efficient payroll solution. Highly recommended. Cons One potential con of Onfolk could be the lack of customization options for certain payroll processes. Review Source DO David O. Founder Biotechnology Used the software for: 6-12 months ### "Great product" March 8, 2023 5.0 solid Pros ease of use, good value and great support team Cons Only thing I wish it had was a living document place where notes could be made/kept for each employee, at the moment you can only upload documents Review Source AV Abby V. Support and Operations Computer Software Used the software for: 6-12 months ### "Makes payroll simple and easy to manage" March 8, 2023 5.0 Pros Onfolk makes payroll simple and easy to manage, saving us a lot of time and hassle. Highly recommended Cons I think Onfolk has been doing a really great job! I can't think of any cons as of now. Review Source GP George P. Sales Rep Telecommunications Used the software for: Less than 6 months ### "Onfolk Review" March 9, 2023 5.0 It is very handy for us to log into and request anything we need as opposed to going through multiple people to get something done. Pros It sends us through notifications by email and it is very user friendly Cons There are no real negatives that i have came across to date Review Source pH padraig H. Account manager Telecommunications Used the software for: Less than 6 months ### "Onfolk revieew" March 9, 2023 5.0 Easy to manage holiday requests Pros Very practical, easy to use and easy to view everything. Cons No complaints think it's very good cant give any negative feedback Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Company change Review Source JH James H. CEO Automotive Used the software for: 1-2 years ### "Awesome time saver for startups" March 9, 2023 5.0 Onfolk has made our payroll and HR processes seamless. We started using it to streamline our payroll process after finding the previous process with our accountant too time-consuming. Onfolk has made payroll very efficient, and we then started using their HR features, which have made a positive impact on our onboarding process with their documents and task features. Pros Easy to use. Run's payroll seamlessly and integrated with other services Slack, Google Cal, HMRC, Xero to make it all effortless. Customer support is amazing. Cons I can't hire people outside of the UK using it. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) It was a hassle going back and forth with out accountant each month to run payroll. Onfolk just does it for me now. Review Source Bobbi N. Head of People Computer Software Used the software for: 6-12 months ### "Saves time and money" March 9, 2023 5.0 Pros Onfolk has saved us time and money compared to our previous accountant-based payroll process. It's automated our payroll and also has the benefits of an HRIS, like holiday booking. The team finds it easy to use, and customer support is excellent. Cons It doesn't yet have some of the features I would like but I have faith that they're building the most important ones. Review Source MB Mick B. COO Information Technology and Services Used the software for: 6-12 months ### "OnFolk" March 14, 2023 5.0 I can't fault OnFolk for customer service, my overall experience is a very good one. Pros OnFolk has provided us with excellent service! They have been outstanding in their response time and problem solving, making our experience with them seamless Cons We are a start up and have grown as OnFolk have grown, so the excellent suppport has more than made up for the slowly building feature set, which continues to impress me as it evolves. I think maybe publicising the timeline of features as they are revealed may well have helped along the way. Reason for choosing Onfolk We believed we could work more closely with a start up that was of a like-mind i.e. trying to do something fresh and original in a congested space. Supporting other start ups is important to us, and OnFolk have come through on that trust. Review Source LM Leona M. cfo Computer Software Used the software for: 1-2 years ### "Perfect HR product" March 8, 2023 5.0 Onfolk is a great HR tool for startups, with a super-responsive team that has taken a lot of the hassle out of payroll for us. Pros effortlessly combines all aspects of HR admin, from tracking time off, different policies, document storage, personal details and a super slick payroll. The best part is the team is always on hand to help if you encounter any strange requirements and they are always improving. Cons nothing really, any time a suggestion for improvement is made, within days or even less, the function appears as if by magic. The team are incredible. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Onfolk offered a significant improvement in functionality, and centralised many other aspects which were being stored across spreadsheets, in random folders and poorly maintained areas, into one, up to date and easy to use product that gave a single source of truth. Review Source HM Helen M. Co-founder & CEO Information Technology and Services Used the software for: 1-2 years ### "The best payroll software especially for startups" March 8, 2023 5.0 We've been using Onfolk for the past 18 months, and it's the best payroll software we've used. They have a community of users where you can give feedback, and they act on it rapidly. The software integrates seamlessly with all our people operations, and the team is responsive and supportive. We highly recommend it. Pros The ease to set up, onboard and pay our team. They look after all the admin e.g. reporting to HMRC for you automatically which is a godsend! Cons Would love it if we could onboard international employees too Review Source OQ Oliver Q. Finance Director Telecommunications Used the software for: 6-12 months ### "Efficiently process payroll" March 9, 2023 5.0 Overall the team at Onfolk have been very helpful, the platform works well and they are focussed on consistently improving user experience. Pros Easy to use and set up Onfolk allows us to automate various levels of payroll so the process of running payroll isn't time consuming and frees up time to focus on more important areas of the business. Cons Slower making bulk changes to payroll (adding multiple lines of commission) Alternatives considered [Bright](https://www.capterra.com/p/126242/BrightPay/) Reason for choosing Onfolk Better HR functionality which would mean additional software would not need to be subscribed to. Review Source Response from Tide Platform December 21, 2023 Hey Oli, good news! We're building commission flows right now to take this hassle away. Stay tuned this should be released in the new year. DV Diego V. CEO Financial Services Used the software for: 6-12 months ### "Onfolk is a great tool for founders" January 18, 2024 5.0 Pros Onfolk takes care of most of our people ops with minimal input from the team while giving us the customizability and service of an enterprise-grade product. Cons I'd love to see more business planning and forecasting tools. Reason for choosing Onfolk Functionality more than anything and great service from the team. Review Source VM Valerio M. Co-founder Information Technology and Services Used the software for: 1-2 years ### "A must have for any startup" March 8, 2023 5.0 Pros Onfolk is an essential tool for any startup. Without it, our business would have suffered a significant setback. As beginners with no prior knowledge of payroll and HR, Onfolk was invaluable in helping us to get started and effectively manage our team. Their platform provided us with a seamless onboarding process, making it easy to navigate through the complexities of HR and payroll. Additionally, their team was always available to answer our questions and address any concerns we had. If you are an early-stage company in the UK, I highly recommend Onfolk for all your HR and payroll needs. Cons Nothing yet, the team is constantly churning out new features that make the product even more valuable. Looking forward to Onfolk becoming a full-stack HR solution with integrated payroll! Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source LG Laura G. Operations Information Technology and Services Used the software for: 1-2 years ### "Onfolk Review" November 24, 2023 4.0 Pros Easy to view payroll and manage time-off Cons Works great if salaries are consistent and there are no leavers. Does not work very well for part-time workers and calculations for leaving bonuses are often wrong so have to be manually checked. Review Source RD Rebecca D. Marketing Manager & Operations Manager Real Estate Used the software for: Less than 6 months ### "Great simple product - the SeedLegals of payroll & HR" March 9, 2023 5.0 Great, simple to use, great customer support when necessary, great to see new features added in when we report something which doesn't work / could be improved. Pros Favourite features: Integration with Slack, one button to submit payroll, easy to onboard a new joiner Cons When a new joined is added, they automatically get enrolled in Maternity / Paternity leave which we added, would be good if this was off by default and manually have to be added on Alternatives considered [Bright](https://www.capterra.com/p/126242/BrightPay/) Reason for choosing Onfolk We prefer the agility and thinking of a startup, we knew you'd be upgrading the product quickly and efficiently depending on user need. Brightpay is pretty old fashioned, we prefer using something modern Review Source KS Kyle S. Telecommunications Engineer Telecommunications Used the software for: 6-12 months ### "Simplicity Group review" March 9, 2023 5.0 Very good, nothing to complain about Pros It has a simple design, good layout which makes it very easy to use. Clear and concise Cons There is nothing that I could say negatively about Onfolk Review Source MP Martin P. CTO Telecommunications Used the software for: 6-12 months ### "Seamless integration" March 8, 2023 5.0 Pros Product is easy to use, integration into our business was seamless Cons The user interface could be improved, otherwise great product Review Source MC Mik C. Key Account Manager Information Technology and Services Used the software for: 6-12 months ### "Onfok Payroll & HR Review" March 9, 2023 5.0 Really enjoying the functionality of the platform and it's easy to use as well as giving me immediate access to my payslips etc. Pros I really like the cloud functionality. The platform is easy to use and is very user friendly Cons I think a document storage area would be useful for contracts of employment and such like Review Source Response from Tide Platform December 21, 2023 Thanks for the review Mik! We recently built exactly what you are after - a document storage space both for companies and individuals. Similar Products Featured ## Related categories [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.