# opsi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is opsi the right Food Service Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10005005/opsi/reviews

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opsi

4.8 (13)

[View alternatives](https://www.capterra.com/p/10005005/opsi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of opsi

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joe D.  
Co-Owner  
Restaurants  
Used the software for: Less than 6 months

### "Great Product "

March 30, 2024

5.0

Absolutely amazing. Very happy with the overall value and functionality

Pros

Overall usefulness. Has streamlined inventory management.

Cons

I wish i had it earlier. Took me a minute to understand all of its functions. Probably my user error due to my lack of technical ability.

Review Source

PJ

Peter J.  
Regional Chef  
Food & Beverages  
Used the software for: 6-12 months

### "OPSI is a fantastic recipe database"

June 13, 2024

5.0

Pros

User friendly Embedded recipes multi unit management Pictures and videos Spanish translation

Cons

You cant use two recipes at once which can be challenging for prep cooks when multitasking.

Switched from

[RASI](https://www.capterra.com/p/181585/Profit-Center/)

The useability of the recipe database on OPSI was far superior

Review Source

RF

Ricky F.  
Sous Chef  
Food & Beverages  
Used the software for: 6-12 months

### "Chef Richard "

March 2, 2023

3.0

I really enjoy the app .

Pros

I really enjoy the way it allows recipes to be extremely accessible to our team. It's very great to be able to review them/edit them on the fly as necessary per the way they're understood by the cooks. I really enjoy the way the prep lists are organized as well. As long as the people fill them out adequately it provides all the necessary information.

Cons

I'm think the biggest snag is the fluidity of how the app operates. It seems to be very bumpy/laggy and the amount of time necessary to do things on the phone is longer than it should be solely because of the time it takes to wait for the app to update the data that's put in

Review Source

MT

Matt T.  
President  
Restaurants  
Used the software for: 6-12 months

### "Opsi is the answer! "

April 2, 2024

5.0

Working with \[sensitive content hidden\] has been a fantastic experience. Feels like a partnership versus a typical client/vendor relationship. They ask for and listen to feedback and work constantly to improve the platform.

Pros

1\. Easy setup and implementation 2. Specifically developed for restaurants and hospitality 3. Real time insight into your operations 4. Ability to update recipes, procedures, etc. on the fly 5. Fast and high adoption rate in the restaurants

Cons

After 6+ months of working with Opsi it is difficult for me to identify something I don't like. From a functionality perspective, I want Opsi to integrate label printing for prep items. However, when I discussed this with \[sensitive content hidden\] it is a function they are already working on.

Review Source

DB

Domenic B.  
Director of Operations  
Restaurants  
Used the software for: Less than 6 months

### "Everything you need, nothing you don't."

January 24, 2025

5.0

It's been an exciting an eye opening experience learning what Opsi can do.

Pros

Opsi is everything you need and nothing you don't. It provides all the tools and insights to operate, manage and react to the performance of your business. And their support team is great! Very responsive and truly invested in your success.

Cons

Navigation can take a little getting used to.

Review Source

JM

Josh M.  
Research and Development Chef  
Hospitality  
Used the software for: 6-12 months

### "Opsi helped up manage our recipe books"

June 13, 2024

5.0

Overall it has been a great experience. We can combine recipe management and digital training media all into one place.

Pros

We can manage multiple kitchens using multiple different recipes books and update them in real time.

Cons

There are some features that it does not have yet. But the team at Opsi has been super transparent with us and has developed features for our needs specifically.

Review Source

ZH

Zack H.  
Founder, CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Clark Street Review"

June 7, 2024

5.0

Very positive experience so far looking forward to growing together

Pros

inventory, recipe cost, task lists, manager logs

Cons

Nothing yet, \[sensitive content hidden\] has been very helpful

Alternatives considered

[meez](https://www.capterra.com/p/246573/meez/)

Review Source

AP

Alejandro P.  
Cullinary Manager  
Restaurants  
Used the software for: 1-2 years

### "We love this software "

April 1, 2024

5.0

Wish we had it sooner, this is an amazing product

Pros

Everything, the system is really easy to use, the developers are amazing and very communicative

Cons

I havent had any issues with the software

Review Source

AM

Alexandra M.  
Executive Pastry Chef  
Food Production  
Used the software for: 2+ years

### "Opsi is an everyday kitchen essential. "

February 24, 2023

5.0

Overall opsi has enhanced our work environment and has made a great impact on our team.

Pros

I love the convenience and consistency Opsi brings to our back of house staff. It really helps to streamline recipes and prep lists for our linecooks.

Cons

Sometimes the app has slow glitches, but these are remedied fairly quickly. I’d also like if the app did not log us out every 7-14 days as when in a hurry, re logging in is an extra step.

Review Source

MM

Mason M.  
Sous Chef  
Hospitality  
Used the software for: 2+ years

### "Opsi the must have kitchen app"

February 23, 2023

5.0

Going to another high volume kitchen without having this app would now seem like a feat. The quality of life it has provided on the day to day is priceless

Pros

The simplicity of the app is great. The scaling feature is awesome.. along with the ability to export spec sheets helps us save a lot of time.

Cons

Sometimes with technology there are bugs, you will find one now and then but a quick message to IT support and it is resolved within 24 hours.

Review Source

NS

Nicholas S.  
Chef De Cuisine  
Hospitality  
Used the software for: 2+ years

### "Opsi is the best kitchen organizational software on the market"

February 24, 2023

5.0

It’s great, I use it daily

Pros

The functionality, ease of use, and the flow between recipes and prep lists

Cons

Nothing to note, I haven’t come across anything i dislike

Reason for choosing opsi

The functionality

Review Source

JS

Jared S.  
Sous Chef  
Restaurants  
Used the software for: 2+ years

### "Opsi helps streamline recipe management, communication and costing "

March 2, 2023

5.0

Pros

Writing recipes, communicating, and costing is so easy with Opsi!

Cons

Honestly, this app functions in every way I need it to to help me run a successful kitchen!

Review Source

JP

Joshua P.  
Sous Chef  
Restaurants  
Used the software for: 2+ years

### "Everything"

February 23, 2023

5.0

Pros

Everything you need to cost or scale recipes

Cons

When the cache fills up and you have to relog

Review Source

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