# Siit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Siit Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more. Source: https://www.capterra.com/p/10005006/Siit --- # Siit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Siit ## What is Siit? Siit is a modern Service Desk that unifies internal data, streamlines processes, and turns operational efficiency into growth. It empowers IT, HR & Operation teams to manage and resolve internal requests. By providing the first dedicated internal help desk, it is now possible to streamline your internal processes and enhance productivity. Receive employee requests and manage employee communication through your ... voir plus ## What is Siit used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Siit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.siit.io&name=Siit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Siit 5.0 (6) VS. [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price $45 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.2 (752) Value For Money 5.0 (6) Value For Money 4.3 (533) Customer Service 5.0 (6) Customer Service 4.3 (543) ## Siit alternatives Highest Rated [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Employee Engagement 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement Communication Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Newsletter Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and update newsletter content to increase engagement Reporting & Statistics 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Siit 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention A record of all activities within the system, including user access, changes made, etc. Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Communicate using direct chat or messages within the system Configuration Management Database Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Identify component attributes like servers, hardware, software, and manage relationships across all services Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Creation and customization of dashboards Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Use AI to generate content in the form of text, images, videos, etc. Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Managing inventories and tracking changes to hardware and software configurations Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Create and update newsletter content to increase engagement Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Analyze and gain insights into data in real-time Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Control system behavior and appearance, and access and report on system status/health from a distant location Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send individual or bulk text messages at predetermined times Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $45.00 Other,Per Month Pro $89.00 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ben K. Chief Marketing Officer Computer Software ### "Fantastic product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Pros Siit is a fantastic product that has boosted our team's productivity. Its ticketing feature has made it effortless for end-users to submit requests, and our team can easily monitor and respond to them promptly. Cons Non identified yet ! It's simple, easy, and fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Co-fondateur Media Production ### "Siit est excellent pour la gestion des tickets et des alertes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 Pros Le fait que ça soit si facile à utiliser et à répondre, notre équipe l'adore ! Cons Tout ok. Pour l'instant nous n'avons pas rencontré de problèmes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tania K. Founder Information Technology and Services ### "Amazing to improve employee's internal experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 It's has been design to create amazing employee experiences and it's super easy to set up and manage. The integrations was a must-have for us and they are rolling new ones incredibly fast. We've been able to better prioritise requests, manage communications and expectations as well as remove the clutter from emails & Slack. Pros Easy to set-up, amazing integrations & employee-centric experience ! Cons Nothing so far for the past few months we've been using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2023 Thank you for your review, Tani! We are happy to see that Siit has become essential for your business. Please don't hesitate to contact us if you have any suggestions for improvement! Vincent R. Co-founder & CEO Computer Software ### "Mettre mes employés aux premiers plans" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2023 Pros J’utilise Siit depuis un certain temps maintenant pour gérer les demandes de mes employés et je suis ravi des résultats obtenus. Nous gérons facilement toutes les demandes de congés, des formations ou encore des demandes de support technique (Mot de passe, ajout de licence, équipements…). Mes équipes sont ravies de la rapidité et de l’efficacité du service que nous leur offrons grâce à Siit. Nous pouvons également générer des rapports pour suivre le nombre de demandes et optimiser nos process. Bref, Siit a grandement amélioré notre productivité et notre qualité de service. Je recommande chaudement cet outil à toute entreprise qui souhaite simplifier sa gestion des demandes internes. Cons Nothing for now.Although, I haven't tried all the features yet. Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2023 Merci pour votre avis, Vincent ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ! Robin P. Co-fondateur & COO Computer Software ### "Un outil pensé pour l'expérience employé" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 Pros J’utilise Siit depuis plusieurs mois maintenant et cela a révolutionné l’expérience des employés de notre entreprise. Siit a simplifié nos process en rendant la gestion des demandes internes des employés plus facile, ce qui optimise l’onboarding et la rétention de nos collaborateurs. Les employés peuvent soumettre rapidement et facilement leurs demandes, et nous pouvons les prioriser et les suivre au même endroit. Le fait que l’outil soit intégré avec Slack et Notion a été un vrai élément différenciant dans notre choix !Dans l’ensemble, je ne peux que recommander Siit. Cons Pour le moment aucun. On avait des besoins spécifiques sur l'intégration à Notion et l'équipe a su être très réactive pour développer les fonctionnalités nécessaire. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2023 Merci pour votre avis, Robin ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ! AS Alexis S. CEO Marketing and Advertising ### "Siit est devenu indispensable pour ma gestion RH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Depuis que j'ai commencé à utiliser Siit, le processus de gestion des demandes a été considérablement simplifié et optimisé. Je peux facilement suivre les demandes en temps réel et y répondre rapidement, ce qui a considérablement amélioré la satisfaction de mes employés. De plus, la plateforme est facile à utiliser, ce qui a permis à toute l'équipe de le prendre en main rapidement. Je suis ravi de partager mon expérience avec Siit, le logiciel que j'utilise pour gérer les demandes de mes employés. Je recommande fortement Siit à toute entreprise qui souhaite améliorer la gestion de ses demandes RH et IT. Pros L'un des avantages majeurs de Siit est son intégration avec Slack, ce qui nous permet de gérer facilement les demandes directement depuis notre plateforme de communication. Nous pouvons répondre aux demandes de manière plus rapide et efficace, en gardant toutes les conversations liées à une demande au même endroit. Cons Pas encore intégré avec la solution de paie Silae. Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2023 Merci pour votre avis, Alexis ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ! ���� ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)