# Siit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Siit Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more.

Source: https://www.capterra.com/p/10005006/Siit

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# 

 Siit Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Siit

## What is Siit?

Siit is a modern Service Desk that unifies internal data, streamlines processes, and turns operational efficiency into growth. It empowers IT, HR & Operation teams to manage and resolve internal requests. By providing the first dedicated internal help desk, it is now possible to streamline your internal processes and enhance productivity. Receive employee requests and manage employee communication through your ... voir plus

## What is Siit used for?

[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$45

Other, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Siit

5.0 (6)

VS.

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

$45

Other, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.5 (146)

Value For Money

5.0 (6)

Value For Money

4.4 (115)

Customer Service

5.0 (6)

Customer Service

4.5 (134)

## Siit alternatives

Highest Rated

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$29.00

Per User, Per Month

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Employee Engagement

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Tools to improve and measure employee satisfaction and involvement

Communication Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Newsletter Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create and update newsletter content to increase engagement

Reporting & Statistics

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Siit 63 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

A record of all activities within the system, including user access, changes made, etc.

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Communicate using direct chat or messages within the system

Configuration Management Database

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Identify component attributes like servers, hardware, software, and manage relationships across all services

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Use AI to generate content in the form of text, images, videos, etc.

Managing service requests, incidents, IT issues & support with a ticketing system

Manage and track all disruptions and incidents

Track and manage inventory levels to maintain proper supply

Managing inventories and tracking changes to hardware and software configurations

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Create and update newsletter content to increase engagement

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Arrange tasks based on the level of priority or urgency

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Plan and coordinate all the resources, costs and time needed to execute assignments

Analyze and gain insights into data in real-time

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Control system behavior and appearance, and access and report on system status/health from a distant location

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send individual or bulk text messages at predetermined times

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Create, design and manage workflows for repetitive tasks

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Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Basic

$45.00

Other,Per Month

Pro

$89.00

Per User,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Ben K.

Chief Marketing Officer

Computer Software

### "Fantastic product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2023

Pros

Siit is a fantastic product that has boosted our team's productivity. Its ticketing feature has made it effortless for end-users to submit requests, and our team can easily monitor and respond to them promptly.

Cons

Non identified yet ! It's simple, easy, and fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michael S.

Co-fondateur

Media Production

### "Siit est excellent pour la gestion des tickets et des alertes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2023

Pros

Le fait que ça soit si facile à utiliser et à répondre, notre équipe l'adore !

Cons

Tout ok. Pour l'instant nous n'avons pas rencontré de problèmes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tania K.

Founder

Information Technology and Services

### "Amazing to improve employee's internal experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2023

It's has been design to create amazing employee experiences and it's super easy to set up and manage. The integrations was a must-have for us and they are rolling new ones incredibly fast. We've been able to better prioritise requests, manage communications and expectations as well as remove the clutter from emails & Slack.

Pros

Easy to set-up, amazing integrations & employee-centric experience !

Cons

Nothing so far for the past few months we've been using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2023

Thank you for your review, Tani! We are happy to see that Siit has become essential for your business. Please don't hesitate to contact us if you have any suggestions for improvement!

Vincent R.

Co-founder & CEO

Computer Software

### "Mettre mes employés aux premiers plans"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 14, 2023

Pros

J’utilise Siit depuis un certain temps maintenant pour gérer les demandes de mes employés et je suis ravi des résultats obtenus. Nous gérons facilement toutes les demandes de congés, des formations ou encore des demandes de support technique (Mot de passe, ajout de licence, équipements…). Mes équipes sont ravies de la rapidité et de l’efficacité du service que nous leur offrons grâce à Siit. Nous pouvons également générer des rapports pour suivre le nombre de demandes et optimiser nos process. Bref, Siit a grandement amélioré notre productivité et notre qualité de service. Je recommande chaudement cet outil à toute entreprise qui souhaite simplifier sa gestion des demandes internes.

Cons

Nothing for now.Although, I haven't tried all the features yet.

Alternatives considered

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2023

Merci pour votre avis, Vincent ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration !

Robin P.

Co-fondateur & COO

Computer Software

### "Un outil pensé pour l'expérience employé"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

Pros

J’utilise Siit depuis plusieurs mois maintenant et cela a révolutionné l’expérience des employés de notre entreprise. Siit a simplifié nos process en rendant la gestion des demandes internes des employés plus facile, ce qui optimise l’onboarding et la rétention de nos collaborateurs. Les employés peuvent soumettre rapidement et facilement leurs demandes, et nous pouvons les prioriser et les suivre au même endroit. Le fait que l’outil soit intégré avec Slack et Notion a été un vrai élément différenciant dans notre choix !Dans l’ensemble, je ne peux que recommander Siit.

Cons

Pour le moment aucun. On avait des besoins spécifiques sur l'intégration à Notion et l'équipe a su être très réactive pour développer les fonctionnalités nécessaire.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2023

Merci pour votre avis, Robin ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration !

AS

Alexis S.

CEO

Marketing and Advertising

### "Siit est devenu indispensable pour ma gestion RH"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2023

Depuis que j'ai commencé à utiliser Siit, le processus de gestion des demandes a été considérablement simplifié et optimisé. Je peux facilement suivre les demandes en temps réel et y répondre rapidement, ce qui a considérablement amélioré la satisfaction de mes employés. De plus, la plateforme est facile à utiliser, ce qui a permis à toute l'équipe de le prendre en main rapidement. Je suis ravi de partager mon expérience avec Siit, le logiciel que j'utilise pour gérer les demandes de mes employés. Je recommande fortement Siit à toute entreprise qui souhaite améliorer la gestion de ses demandes RH et IT.

Pros

L'un des avantages majeurs de Siit est son intégration avec Slack, ce qui nous permet de gérer facilement les demandes directement depuis notre plateforme de communication. Nous pouvons répondre aux demandes de manière plus rapide et efficace, en gardant toutes les conversations liées à une demande au même endroit.

Cons

Pas encore intégré avec la solution de paie Silae.

Switched from

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2023

Merci pour votre avis, Alexis ! Nous sommes heureux de voir que Siit est devenu indispensable pour votre entreprise. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ! ����

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