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Cemetery Workstation by All Funeral Services (AFS) is an all-in-one software platform for cemeteries, crematorium and funeral homes, designed to streamline operations and modernize management. It offers features like inventory and sales tracking, aftercare and work order management, plus robust analytics and reporting tools. AFS is committed to preserving cemeteries as living histories while integrating modern technology. With Cemetery Workstation, cemetery administrators gain access to digital mapping, allowing for quick navigation and instant retrieval of records. The platform digitizes paperwork, creating a virtual filing cabinet that's always accessible. This streamlined approach ensures smoother operations and improved customer service.
Provider
All Funeral Services
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
In Person, Live Online, Documentation, Videos, Webinars
Support
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base
The target audience for Cemetery Workstation comprises cemeteries, funeral homes and crematoriums that require an all-inclusive software solution to manage their operations.
Content Source: Cemetery Workstation
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Cemetery Workstation Reviews
"Clearly the best choice for our needs and timeframe"
Overall: After searching for the perfect cemetery management software, we finally found the perfect solution with Cemetery Workstation by AFS. Cemetery Workstation has helped us streamline our daily tasks and increase our productivity. The user-friendly interface and intuitive design make it easy for us to manage the more tedious and time-consuming aspects of our cemetery. Because we are short-staffed, the software helps do the work of at least 2 full-time people; everything from tracking burial plots to maintaining records to financial functions to reporting...and the custom reporting is priceless! Since implementing Cemetery Workstation, our cemetery has become more organized, efficient, and effective. Not only has Cemetery Workstation helped us to save time and reduce errors, but their dedicated customer service team has been an invaluable resource. They are extremely helpful in answering our questions and providing us with support whenever we need it. I couldn't be happier with our decision to use this software, and I highly recommend it to any cemetery looking to take its operations to the next level.
Pros: Everything is in one place (the same reason we use Hubspot). The software platform is customizable, so you get what you need in the layout you need--not the "product of the day." It's modular so you can buy what you need and you don't pay for features you wouldn't use. Clean "Apple-like" design. Value for the money--no comparison! Product buildout conferences are available for review during the planning & development stages--this was critical for us.
Cons: Haven't found anything that I don't like...it's totally customizable.
"From the Dark Ages to State of the Art"
Overall: At this stage of implementation, All Funeral has exceeded our expectations in almost every area. We look forward to completing all modules including credit card purchases of both lots and services.
Pros: Although the price of the software was favorable, the most compelling drive was the comprehensive approach to total software management of the cemetery. In addition, our cemetery dates back to the Revolutionary War with old records and plot layout unconventional. All Funeral Staff worked closely with us to make sure that ALL records were accurate according to written records. All personnel that I have interacted with both in evaluating and implementing the software has been very positive.
Cons: Although we have not fully implemented all modules, our experience to date has been totally positive. I think perhaps the only negative is that they had not yet had a client with very old written records that didn't conform to standard documentation. This meant that the first iteration had considerable errors in the records. However, they responded very proactively to that issue and have made modifications to their standard software to accommodate these variations
"Hutto Lutheran Cemetery Work Station Review"
Overall: I am truly relieved that Hutto Lutheran Cemetery is now digitized. Keeping paper documents up-to-date as well as copies of documents in the hands of others is a nightmare. I am very pleased with our own personal website and the link to the church website. The people who created all of that at Cemetery Work Station were the best!
Pros: Every person at Cemetery Work Station that I interacted with was professional, friendly, helpful, and very accommodating. My computer skills are not that great, but everyone treated me with patience and respect.
Cons: There is a button at the bottom of the inventory screen that says SAVE CHANGES. You must scroll down to see that button and click on it. I have forgotten to do that several times. Perhaps some day, the program will automatically save changes
