# BuilderComs Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BuilderComs Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/10005059/BuilderComs --- # BuilderComs Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) BuilderComs ## What is BuilderComs? How Builders, Contractors, and Clients Talk Customers often get mixed up and frustrated because messages are lost or missed. Now, with BuilderComs, you can easily chat and share updates in one place, stopping problems and keeping everyone happy. ## What is BuilderComs used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $97 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuilderComs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.buildercoms.com&name=BuilderComs) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuilderComs 0.0 VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $97 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (30) Value For Money 0.0 (0) Value For Money 4.4 (29) Customer Service 0.0 (0) Customer Service 4.7 (30) ## BuilderComs alternatives [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about BuilderComs Overview ### What company size and specific industries is BuilderComs built for? BuilderComs is designed for residential construction companies of varying sizes, including small builders, mid-market firms, and larger contractors focused on the housing sector. It is built for businesses that manage residential projects and need tools suited to construction workflows in that industry. Features and Usability ### What are the key features of BuilderComs? BuilderComs offers activity dashboard, chat/messaging, proactive chat, and real-time consumer-facing chat for communication management. It also includes contact management, customer history, interaction tracking, and transcripts/chat history, plus file sharing, document storage, customizable branding, mobile access, and real-time notifications for multi-channel collaboration. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does BuilderComs offer? BuilderComs provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does BuilderComs offer? BuilderComs provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help for common questions. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Management Manage, organize, and store contact information Customizable Branding Add customized logos and colors to align with company branding Document Storage Store and organize documents in a centralized system BuilderComs 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage, organize, and store contact information Add customized logos and colors to align with company branding Store and organize documents in a centralized system Public or private sharing of digital files such as documents, audio/video, images, and more Track interaction history by documenting conversations for contacts Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $97.00 Flat Rate,Per Month Unlimited $197.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.